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THE INSTITUTE FOR HUMAN SERVICES INC
BATH, NY · EIN 222552824 · Form 990 · FY2024 · NTEE T50Z · Philanthropy & Grantmaking · Medium ($1M-$10M) · ihsnet.org
revenue
$2.5M
expenses
$2.3M
net assets
$1.9M
employees
51
volunteers
291
program ratio
96%
mission · from form 990

THE ORGANIZATION IS A SOCIAL SERVICE ORGANIZATION WHICH PROVIDES A 24 HOUR HELPLINE; OPERATES PROGRAMS FOR DISADVANTAGED YOUTHS; PERFORMS VARIOUS HEALTH RELATED SERVICES FOR AREA RESIDENTS; AND CARRIES OUT VOLUNTEER TRANSPORTATION SERVICES FUNDED BY GRANTS AND MEDICAID.

profile · synthesized from sources

The Institute for Human Services Inc is a social service organization based in Bath, NY. It operates a 24-hour helpline, provides volunteer medical transportation for Medicaid-eligible individuals, supports disadvantaged youth, and delivers health-related services. The organization also manages mobility coordination and community information referral systems across a five-county area.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $298K
    MOBILITY MANAGEMENT IS A STRATEGIC APPROACH FOR MANAGING AND DELIVERING COORDINATED TRANSPORTATION SERVICES. IT EMPHASIZES LEVERAGING THE SERVICES OF MULTIPLE TRANSPORTATION PROVIDERS, MAKING VISIBLE IMPROVEMENTS TO THE EFFECTIVENESS, EFFICIENCY, AND QUALITY OF ALL TRANSPORTATION SERVICES BEING DELIVERED.
  2. #2 $292K
    2-1-1 HELPLINE PROVIDES A COMPREHENSIVE INFORMATION SERVICE THAT IS DESIGNED TO ASSIST ALL SEGMENTS OF THE GENERAL POPULATION AND MANAGES A DATABASE OF COMMUNITY RESOURCES CONSISTING OF HEALTH AND HUMAN SERVICE PROVIDERS, NONPROFITS, EDUCATIONAL PROGRAMS, SUPPORT & CIVIC GROUPS, AND LOCAL, CITY, AND COUNTY SERVICES FOR A FIVE-COUNTY AREA.
named programs · 5 · from sources

What they call their work

2-1-1 Helpline
Comprehensive information and referral service managing a database of community resources across health, human services, nonprofits, education, and local government for a five-county area.
CPR / AED / First Aid
Training and educational resources in life-saving emergency response techniques for community members.
Mental Health First Aid
Training programs designed to equip community members with skills to respond to mental health and substance use challenges.
Mobility Management
Strategic coordination of transportation services leveraging multiple providers to improve effectiveness, efficiency, and quality of community mobility options.
Volunteer Medical Transportation
Provides transportation for Medicaid-eligible individuals to medical appointments and other essential services in the surrounding region.
activities · 5 groups

What they do

  • Community Resource Navigation and Support Services 1 activity
    • 2-1-1 helpline for community resource referral
      Operates a 2-1-1 helpline that provides comprehensive information and referral services, supported by a managed database of community resources in health, human services, education, and civic support across a five-county area.
  • Data & Technology Capacity Building 1 activity
    • Community data sharing and reporting for nonprofits
      Shares community reports, assessments, and data with nonprofit organizations to keep them informed and support evidence-based programming.
  • Non-Emergency Medical & Essential Transportation 1 activity
    • Coordinated transportation services for Medicaid-eligible individuals
      Manages and delivers transportation services for Medicaid-eligible individuals, including those enrolled in New York State-funded and Medicaid-reimbursed programs, by coordinating multiple providers to improve service quality and efficiency.
  • Youth Development and Support Services 1 activity
    • Grant writing and information referral services for social service programs
      Provides grant writing support, information referral services, and employee service contracts to support youth and other social service programs.
  • Community CPR and First Aid Training 1 activity
    • Training programs in emergency response and mental health
      Provides CPR, AED, first aid training, and Mental Health First Aid programs to community members to address emergency medical needs and mental health and substance use challenges.
financials · form 990 · fy2024
revenue
Total revenue$2.50M
Contributions & grants$584K23%
Program service revenue$1.89M76%
Investment income$27K1%
Other revenue$0
expenses
Total expenses$2.33M
Program expenses96%
Admin / overhead4%
Fundraising0%
Salaries & benefits$1.41M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$2.17M
Cash$685K
Investments$540K
Liabilities$233K
Net assets$1.93M
Liquid reserves6.3 mo
4 years on record · 2020–2024 · YoY revenue +2.4%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 1
NameTitleHours/wkCompensation
BELINDA HOAD EXECUTIVE DIRECTOR 40 $121K
board members · 13
  • CARRIE WHITWOOD — TRUSTEE
  • ELLEN HEIDRICK — TRUSTEE
  • JEANNIE WHEELER LCSW — TRUSTEE
  • KATHRYN MULLER — TRUSTEE
  • LAURA ROSSMAN — VICE PRESIDENT
  • MARK ALGER — PRESIDENT
  • MICHAEL DAMIANO — TREASURER
  • PAMELA COLOMAIO — TRUSTEE
  • ROBERT W ANDERSON — SECTRETARY
  • SUSAN BULL — TRUSTEE
  • TABITHA BREWSTER — TRUSTEE
  • TESS MCKINLEY — TRUSTEE
  • TYRE BUSH — TRUSTEE
relationships · 3

Who they work with

  • Medicaid Government — Provides volunteer medical transportation services funded and reimbursed by Medicaid.
  • New York State Government — Receives funding from New York State for volunteer medical transportation services.
  • Pathways, Inc. Partner — Lists job opportunities from Pathways, Inc., indicating a partnership or collaborative relationship.