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HEALTHECONNECTIONS INC

SYRACUSE, NY · EIN 202702655 · Form 990 · FY2025 · NTEE W050 · Public & Societal Benefit · Large ($10M-$50M) · healtheconnections.org
revenue
$14.1M
expenses
$12.6M
net assets
$20.5M
employees
0
volunteers
15
program ratio
90%
mission · from form 990

THE COLLABORATIVE'S MISSION IS TO SUPPORT THE MEANINGFUL USE OF HEALTH INFORMATION EXCHANGE AND TECHNOLOGY ADOPTION, AND THE USE OF COMMUNITY HEALTH DATA AND BEST PRACTICES, TO ENABLE CENTRAL NEW YORK STAKEHOLDERS TO TRANSFORM AND IMPROVE PATIENT CARE, IMPROVE THE HEALTH OF POPULATIONS AND LOWER HEALTH CARE COSTS.

profile · synthesized from sources

HealtheConnections is a nonprofit health information exchange (HIE) organization serving Central New York and the broader state. It enables secure sharing of clinical data among providers, hospitals, and community organizations to improve care coordination, support public health, and reduce costs. The organization operates as a Qualified Entity of the Statewide Health Information Network of New York (SHIN-NY), offering real-time alerts, data analytics, and interoperability services to over 1,500 healthcare organizations.

named programs · 3 · from sources

What they call their work

HIE Data Services
Comprehensive health information exchange services including access to clinical summaries, lab results, radiology reports, and patient histories for enrolled providers across the SHIN-NY network.
Image Exchange
Service providing access to diagnostic-quality medical images from participating hospitals and imaging centers across New York, supporting comparative studies and informed clinical decisions.
Statewide Encounter Alerts
Real-time, statewide alerts on patient hospital and emergency encounters, powered by PointClickCare technology, enabling proactive care coordination for providers, ACOs, MCOs, and CBOs across New York.
activities · 1 group

What they do

  • Health Information Exchange Support 3 activities
    • Facilitate data-driven public health and clinical research
      Supports analysis of disease patterns, public health trends, and program effectiveness using real-world clinical data contributed by over 600 organizations across more than 2,400 locations, including hospitals, primary care offices, FQHCs, and behavioral health centers.
    • Operate a health information exchange (HIE) for New York State
      Provides secure, real-time clinical data exchange across New York State through the Statewide Health Information Network for New York (SHIN-NY), enabling providers to access patient records, lab results, radiology reports, and medical histories at the point of care. Serves thousands of health professionals and processes millions of encounter alerts and clinical documents monthly.
    • Support public health surveillance and response
      Enables public health agencies to access HIE data for disease surveillance, trend monitoring, and rapid response to public health concerns. Provides alerts and standardized data on health-related social needs and infectious diseases to support county-level interventions.
financials · form 990 · fy2025
revenue
Total revenue$14.05M
Contributions & grants$10.57M75%
Program service revenue$3.07M22%
Investment income$407K3%
Other revenue$0
expenses
Total expenses$12.56M
Program expenses90%
Admin / overhead10%
Fundraising0%
Salaries & benefits$5.41M
Grants paid out$41K
Largest expense lineProfessional Fees
balance sheet
Total assets$22.52M
Cash$3.20M
Investments$6.63M
Liabilities$2.05M
Net assets$20.47M
Liquid reserves9.4 mo
6 years on record · 2020–2025 · YoY revenue +13.9%
leadership · form 990 part vii · fy2025

Who runs it

paid leadership · 7
NameTitleHours/wkCompensation
ELIZABETH AMATO PRESIDENT/ CEO 40 $371K
BORUT CARIANNE SVP OPERATIONS 40 $232K
RACHEL KRAMER SENIOR VP, POPULATION AND 40 $216K
BRAD HESLER ASSOCIATE VP, HIE OPERATIONS 40 $206K
CARROLL CHRISTINA VP COMMNICATIONS AND ENGAGEMENT 40 $175K
JEREMY SMELSKI DIRECTOR, HIE SERVICES AND 40 $174K
LIANA PROSONIC VP, FINANCE AND COMPLIANCE 40 $172K
board members · 18
  • BRUCE WOOD — BOARD MEMBER
  • COREY ZEIGLER — BOARD MEMBER
  • DAVID PAGE — BOARD MEMBER
  • ERIC BOSIUS — BOARD MEMBER
  • INDU GUPTA — FORMER BOARD MEMBER
  • JACKIE LEAF — FORMER BOARD MEMBER
  • JOSEPH MALDONADO — BOARD MEMBER
  • JUDITH WATSON — BOARD MEMBER
  • KARA HINES — BOARD MEMBER
  • KATHRYN ANDERSON — BOARD MEMBER
  • MARISA BARBIERI — BOARD MEMBER
  • MARK MATHUMBI — BOARD MEMBER
  • MARTIN STALLONE — TREASURER
  • ORRIN MACMURRAY — FORMER BOARD MEMBER
  • PATRICIA HALE — SECRETARY
  • PAUL KAYE — BOARD CHAIR
  • PAUL KRONENBERG — FORMER BOARD MEMBER
  • RAJESH DAVE — FORMER MEMBER
relationships · 35

Who they work with

  • CNY Family Care LLP Partner — Participating imaging source in the HealtheConnections Image Exchange service.
  • Carthage Area Hospital Partner — Participating imaging source in the HealtheConnections Image Exchange service.
  • Centralus Partner — Organization whose data transmission has been affected by an inbound data consumption issue.
  • Civitas Networks for Health Network — Member of a national collaborative using health information exchange and cross-sector approaches to improve health.
  • Claxton Hepburn Medical Campus Partner — Participating imaging source in the HealtheConnections Image Exchange service.
  • Crouse Hospital Partner — Data source integrated with HealtheConnections; involved in reprocessing of delayed encounter alerts.
  • Crouse Hospital Partner — Participating imaging source in the HealtheConnections Image Exchange service.
  • Crouse Radiology Associates Partner — Participating imaging source in the HealtheConnections Image Exchange service.
  • FQHCs Partner — Federally Qualified Health Centers that contribute data to the HIE.
  • Hixny Partner — Separate alerting service provider referenced alongside HealtheConnections in state-level interoperability initiatives.
  • Inclusive Alliance Partner — Partner organization collaborating to engage CBOs in the use of HIE data and provide technical assistance.
  • Lifetime Care Home Health Care & Hospice Partner — Data source using eClinicalWorks whose data transmission has been impacted by an ingestion issue.
  • Meals on Wheels Program & Services of Rockland, Inc Partner — Partner organization using HealtheConnections' daily alerts to improve meal delivery services for clients.
  • Mohawk Valley Health System Partner — Participating imaging source in the HealtheConnections Image Exchange service.
  • NYS Department of Health Government — Collaborates with the New York State Department of Health to advance health information technology and public health initiatives.
  • New York State Department of Health Government — Certified by the New York State Department of Health to deliver SHIN-NY services.
  • New York State Department of Health Partner — Collaborates to provide secure access to Health Information Exchange data for public health action.
  • New York eHealth Collaborative Partner — Collaborates on reprocessing missed statewide encounter alerts within the HealtheConnections system.
  • New York eHealth Collaborative Partner — Collaborates with the New York eHealth Collaborative and six other entities to support patient-centric, value-based care through the SHIN-NY.
  • New York eHealth Collaborative (NYeC) Partner — Works with NYeC to advance health information technology and public health agendas across New York State.
  • Oneida Healthcare Partner — Participating imaging source in the HealtheConnections Image Exchange service.
  • Oswego Health Partner — Participating imaging source in the HealtheConnections Image Exchange service.
  • PointClickCare Partner — Partnered with PointClickCare to build and launch a statewide alerting service for SHIN-NY participants.
  • PointClickCare Partner — Partnering with PointClickCare to develop and deliver the SHIN-NY Statewide Encounter Alerts service.
  • PointClickCare Partner — Provides technology for HealtheConnections' SHIN-NY Statewide Encounter Alerts service.
  • Rome Health Partner — Participating imaging source in the HealtheConnections Image Exchange service.
  • SHIN-NY Government — Statewide health information network that collaborates with HealtheConnections on alerting services.
  • State Health Information Network of New York (SHIN-NY) Network — Qualified Entity of SHIN-NY, working to advance health information technology and public health agendas in New York State.
  • Statewide Health Information Network for New York Network — Core operational and strategic focus of HealtheConnections' work in advancing health information exchange across New York.
  • Statewide Health Information Network for New York (SHIN-NY) Government — Providing Statewide Encounter Alerts on behalf of SHIN-NY, a state-certified health information network.
+ 5 more
strategies · 3

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Collaborative Network Development for Trusted Data Sharing
    methodology: collaborative_network_development
    By building close partnerships with stakeholders and investing in sustainable technologies, the organization strengthens the trust, reach, and effectiveness of the health information exchange because long-term, collaborative relationships foster broader adoption and more resilient data-sharing ecosystems.
  • Health Information Exchange for Care Coordination and Quality Improvement
    methodology: health-information-exchange
    By enabling secure, real-time exchange of clinical data across providers and care settings, the organization improves care coordination, supports early intervention for at-risk populations, and reduces gaps in care because timely access to patient information leads to more proactive and informed clinical decision-making.
  • Integration of Clinical and Social Determinants of Health Data
    methodology: integrated-clinical-and-social-data
    By integrating clinical data with social determinants of health (SDOH) and health-related social needs (HRSN), the organization enables holistic care planning and more effective public health responses because combining medical and social context improves understanding of health outcomes and supports coordinated interventions.