irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $29.34MWORKFORCE DEVELOPMENT: GOODWILL NYNJ PROVIDES WORK READINESS, JOB SEARCH, PLACEMENT IN EMPLOYMENT, RETENTION AND WRAP-AROUND SUPPORT SERVICES FOR INDIVIDUALS WHO ARE UNEMPLOYED OR UNDEREMPLOYED.SERVICES FOR INDIVIDUALS WITH DISABILITIES: GOODWILL NYNJ PROVIDES CUSTOMIZED SERVICES TO INDIVIDUALS WITH DEVELOPMENTAL AND/OR INTELLECTUAL DISABILITIES, INCLUDING VOCATIONAL ASSESSMENT, TEMPORARY WORK OPPORTUNITIES, DAY HABILITATION SERVICES, PLACEMENT IN AND JOB COACHING THROUGHOUT EMPLOYMENT.BEHAVIORAL HEALTH SERVICES: GOODWILL NYNJ PROVIDES PERSON-CENTERED SERVICES TO ADULTS LIVING WITH SERIOUS AND PERSISTENT MENTAL ILLNESS TO GAIN THE SKILLS NEEDED TO ACHIEVE GREATER INDEPENDENCE. SERVICES INCLUDE INDIVIDUAL AND GROUP CLINICAL SERVICES, COMMUNITY-BASED TREATMENT, OPPORTUNITIES TO CONNECT WITH PEERS, WRAPAROUND SERVICES, AND JOB SEARCH, PLACEMENT, AND RETENTION SERVICES.
named programs · 7 · from sources
What they call their work
Benefits Advisement Program
Provides guidance to vocational rehabilitation consumers on how employment affects public benefits, including Social Security, food stamps, and work incentives.
Business Services
Janitorial and facility maintenance services employing individuals with barriers to employment, serving retail, office, and government facilities.
Career Pathways
Workforce development programs including Career Compass, Career Advance, and Youth Pathways that prepare individuals for sector-based careers.
Day Services
Programs for individuals with intellectual and developmental disabilities focusing on skill-building in daily living, communication, travel, and job readiness.
GoodTemps
Temporary staffing agency providing short- and long-term employment solutions for public and private sector employers, primarily employing individuals with disabilities.
PROS (Personalized Recovery Oriented Services)
Treatment and rehabilitation program for adults with serious mental illness, offering clinical services, job support, and community integration.
Peer Advocacy Leadership (PAL) Program
State-certified peer advocates with lived experience support individuals in recovery with housing, employment, benefits, and wellness goals.
activities · 8 groups
What they do
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Workforce Readiness Training 3 activities
- Careers in Retail training programOffers a capacity-building training program that prepares entry-level retail employees for advancement to mid-level positions within the retail sector.
- Job training, placement, and retention servicesProvides job training, placement assistance, and follow-up support to help individuals, including those with disabilities and other barriers to employment, achieve and maintain employment. Supported 12,704 individuals through these services.
- Temporary staffing servicesOperates GoodTemps, a nonprofit staffing agency that provides temporary work opportunities using a pool of 20,000 workers. Places individuals, including veterans and those with disabilities, in temporary and permanent roles across the NYC region and Northern New Jersey.
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Psychiatric Rehabilitation and Recovery Services 1 activity
- Behavioral health and rehabilitation servicesProvides person-centered clinical treatment, peer support, community-based services, and employment support for adults with serious mental illness and/or co-occurring substance use disorders. Includes crisis services, psychiatric assessment, medication management, and integrated dual disorder treatment.
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Public Benefits Navigation and Enrollment 1 activity
- Benefits advisement and work incentives planningOperates a Benefits Advisement Program and Work Incentives Planning and Assistance (WIPA) to help individuals with disabilities understand how employment affects Social Security, food stamps, and other public benefits, enabling them to transition to work while maintaining eligibility.
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Day Habilitation Services 1 activity
- Day habilitation and community support servicesProvides day services focused on building skills in travel, socialization, money management, communication, and daily living for individuals with intellectual or developmental disabilities. Also offers weekend respite recreational activities such as museum visits, bowling, and dining.
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Discount Retail for Reuse 1 activity
- Retail operations and donation processingOperates 42 retail stores and donation centers where donated goods are sold to the public, diverting millions of pounds of used goods from landfills annually. Accepted donations from over 872,913 individuals and repurposed 34,678,572 pounds of goods.
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Supported Employment for Developmental Disabilities 1 activity
- Supported employment services for individuals with disabilitiesOffers customized vocational assessment, job placement, and ongoing job coaching for individuals with developmental and/or intellectual disabilities. Supported 4,498 people with disabilities through these services.
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Vehicle Donation Processing 1 activity
- Vehicle donation programAccepts vehicle donations—including cars, motorcycles, boats, and trailers—with free towing and provides tax receipts within 24 to 48 hours of pickup.
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Uncategorized 1 activity
- Facility maintenance and contract servicesProvides janitorial, facility maintenance, motor messenger, assembly, and packaging services across over 900,000 square feet in the New York City region for public and private sector clients.
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financials · form 990 · fy2024
revenue
Total revenue$108.09M
Contributions & grants$52.39M48%
Program service revenue$43.49M40%
Investment income$2.89M3%
Other revenue$9.31M
expenses
Total expenses$111.88M
Program expenses85%
Admin / overhead13%
Fundraising1%
Salaries & benefits$67.23M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$127.10M
Cash$8.31M
Investments$31.54M
Liabilities$85.53M
Net assets$41.57M
Liquid reserves4.3 mo
6 years on record · 2019–2024 · YoY revenue +0.6%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 12
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| CATHARINE L GAUL-STIGGE | PRESIDENT & CEO | 38 | $633K |
| SCOTT ZUCKER | CFO/EVP OF OPERATIONS | 38 | $371K |
| LISA SONIA GOLDEY | EVP OF PEOPLE (UNTIL 12/01/24) | 38 | $307K |
| DERICK DEONTREA BOWERS | EVP B.SVCS & ED -GOODTEMPS | 38 | $266K |
| ILANA D ZIMMERMAN | EVP OF RETAIL & BUS.(UNTIL 6/1/25) | 38 | $257K |
| JOANNA KIBEL-GAGNE | EVP OF MISSION SERVICES | 38 | $255K |
| SAMANTHA K RICH | SVP OF RETAIL STORES | 38 | $251K |
| ALLISON R BALL | VP, ACCOUNTING(UNTIL 1/11/25) | 38 | $236K |
| RANDY CLEGHORNE BLACKSTONE | CIO & SVP OF FACILITIES | 38 | $231K |
| WILLIAM J HESPE | SVP RISK MANAGEMENT | 38 | $215K |
| HELEN MARY MURPHY | SVP DEVELOPMENT, MARKETING | 38 | $206K |
| ANH DANG | REGISTERED PROFESSIONAL NURSE | 38 | $189K |
board members · 13
- ANA BUITRAGO — DIRECTOR
- ANDREW BAEHR — SECRETARY
- ATUL DALMIA — DIRECTOR
- BEATRICE MITCHELL — DIRECTOR
- BETH STANKARD — DIRECTOR
- BOBBY SHARMA — DIRECTOR
- BRIAN FETHERSTONHAUGH — DIRECTOR
- CARLEY GRAHAM GARCIA — DIRECTOR
- DAMODARAM BASHYAM — DIRECTOR
- DAVID BELKIN — TREASURER
- DEBORAH WEINSWIG — DIRECTOR (UNTIL 12/24)
- DONALD HUBER — CHAIR
- DOUGLAS A HAND JR — DIRECTOR
relationships · 15
Who they work with
- Better Business Bureau of Metro New York Network — Accredited member, meeting all 20 Standards of Accountability.
- Charity Navigator Network — Evaluated and rated by Charity Navigator as a transparent and accountable charity.
- Clubhouse International Network — Member organization accredited by Clubhouse International for clubhouse programs supporting adults with mental illness.
- GoodTemps Network — Temporary staffing division of Goodwill Industries of Greater New York & Northern New Jersey Inc
- Goodwill Industries International Network — Member agency of Goodwill Industries International, part of a network of 154 autonomous agencies across the U.S. and Canada.
- Goodwill Industries International Network — Member of the national Goodwill network, participating in system-wide campaigns such as "New Lives."
- Goodwill Industries International Network — Member of the national Goodwill network, utilizing resources such as the Donation Valuation Guide.
- Ilana Zimmerman Government — Executive VP of Donated Goods at Goodwill NY/NJ, interviewed about donation processing
- NYC Department of Citywide Administrative Services Partner — Hosts temporary job placements for GoodTemps candidates, with potential for permanent hiring.
- Neatoscan Partner — Neatoscan is a commerce services platform in the resale industry where Siera Smith Vargas held leadership; its tools support secondhand retail operations relevant to Goodwill NYNJ.
- New York City Human Resources Administration Partner — Referral partner for participation in workforce development programs.
- New York Protestant Missionary Society Partner — Started Manhattan Goodwill in 1962.
- New York State Industries for the Disabled Partner — Partners to ensure people with disabilities are included in the workforce.
- St. Paul’s Community House Partner — Founded Goodwill Industries of New Jersey in Jersey City in 1919.
- Upright Labs Partner — Siera Smith Vargas previously led Upright Labs, a commerce software platform used in the resale space, and brings expertise from this partnership ecosystem to Goodwill NYNJ.
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Comprehensive Employment Support Modelmethodology: comprehensive-employment-supportBy preparing individuals for work, supporting job placement, and providing ongoing follow-up, we increase job retention and success, because sustained employment depends on continuous support before, during, and after placement.
- Individualized Employment Supportmethodology: individualized_employment_supportBy providing tailored job coaching and personalized career planning, we help individuals with disabilities overcome personal barriers to employment and achieve job retention, because customized support addresses unique challenges more effectively than one-size-fits-all programs.
- Integrated Support Servicesmethodology: integrated_support_servicesBy combining workforce development with clinical and wrap-around services, we improve employment outcomes for individuals with disabilities or mental health challenges, because addressing non-job barriers (e.g., housing, mental health) is essential to sustainable employment.
- Social Enterprise Model for Mission Fundingmethodology: social_enterprise_modelBy operating retail stores that sell donated goods, we generate revenue to fund employment and support services, while simultaneously employing individuals with barriers to work, because integrating commerce with mission creates self-sustaining funding and dignified work pathways.
- Workforce Inclusion Through Temporary Placementmethodology: workforce_inclusion_through_temporary_placementBy using temporary staffing placements, we demonstrate the capabilities of individuals with disabilities and other employment barriers, thereby shifting employer perceptions and increasing long-term hiring, because experiential proof reduces stigma and builds employer confidence.