What they call their work
What they do
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Health Information Exchange Support 2 activities
- Advance regional health IT and data exchangePartners with HealtheConnections to enable secure sharing of electronic health records and medical images among providers, supports 100% EHR adoption across regional providers, and connects over 95% via Health Information Exchange (HIE), including all primary care providers.
- Implement telemedicine and telehealth infrastructureEstablished and operates the North Country Telemedicine Project, a fiber-optic network connecting over 25 healthcare facilities across five counties, and co-founded the North Country Telehealth Partnership to plan and implement telemedicine services—including telepsychiatry, telestroke, remote patient monitoring, and diabetic retinopathy screening—across a 12-county region in northern and central New York.
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Mental Health Education and Awareness 2 activities
- Conduct public health advocacy and stigma reduction campaignsConducts public awareness campaigns to reduce stigma around mental health and substance use, promote services, enhance cultural competency, and distribute geo-targeted mobile ads and educational videos.
- Provide training on evidence-based behavioral health screening toolsPromotes use of PHQ and SBIRT screening tools by providing implementation support and trainings to regional stakeholders to improve identification and intervention for mental health and substance use conditions.
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Medical Research & Education Dissemination 1 activity
- Conduct population health research and data analysisAggregates and analyzes patient health data from EHRs, insurance claims, and other sources to improve clinical outcomes and reduce costs; makes regional healthcare data, interactive charts, graphs, and dashboards available upon request to support public health initiatives.
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Regional EMS Coordination and Quality Improvement 1 activity
- Enhance EMS systems and communicationAdministers the North Country EMS Program Agency, providing quality improvement, policy guidance, training, credentialing, and technical support for EMS services; merged with Mountain Lakes EMS to expand oversight from three to eight counties; managed roll-out of Pulsara, a region-wide EMS-to-hospital communication platform.
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Digital Literacy Training and Technology Access 1 activity
- Expand digital equity and digital literacy accessHelps residents across seven northern New York counties access reliable internet, devices, technical support, and digital skills through regional partnerships; offers training in essential computer skills, software applications, and technology use for telehealth, online banking, and mobile communication.
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Community Health Equity Initiatives 1 activity
- Facilitate regional population health planning collaborativesConvenes and facilitates North Country Health Compass Partners, a monthly stakeholder collaborative that guides population health initiatives including Community Health Assessments, Community Health Improvement Plans, local health research, health promotions, and an annual regional community health survey.
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Medicaid Health Home Care Coordination 1 activity
- Improve care management for Medicaid populationsPromotes Transitional and Chronic Care Management for Medicaid-insured patients in Lewis, St. Lawrence, and rural Jefferson counties by reimbursing partner providers through HRSA grant funding and implementing ADT alert systems.
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Healthcare System Administrative Support 1 activity
- Lead DSRIP program implementation and funding coordinationManaged financial implementation and funds flow for the Delivery System Reform Incentive Payment (DSRIP) program at FDRHPO and North Country Initiative (NCI), supporting large-scale healthcare transformation efforts.
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Digital Communications and Content Management 1 activity
- Maintain communications and outreach operationsManages internal and external communications, including digital and print content, graphic design, photography, and website maintenance to support organizational visibility and stakeholder engagement.
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Healthcare Delivery Networks and Coalitions 1 activity
- Operate a clinically integrated network to strengthen military-civilian healthcareSupports primary care practices in Jefferson, Lewis, and St. Lawrence Counties to achieve the highest level of NCQA Patient-Centered Medical Home (PCMH) recognition and enhances care coordination through health information exchange and chronic/transitional care management support.
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Community Health Fairs and Screenings 1 activity
- Promote preventive health screenings and educationDevelops educational materials and resources to promote colorectal cancer screenings; supports mobile mammography screening opportunities; collaborates with Keep The North Country Smiling on pediatric dental health outreach; and promotes evidence-based diabetes prevention, self-management programs, and screening.
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Program Evaluation and Impact Research 1 activity
- Strengthen digital equity through community needs assessmentStrengthens the digital equity ecosystem by identifying needs and gaps through surveys, focus groups, and community input to inform program development and resource allocation.
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Opioid Harm Reduction Services 1 activity
- Support behavioral health and substance use harm reductionDistributes over 10,000 biodegradable medication disposal bags, more than 250 prescription lockboxes, mountable disposal containers, and NaloxBoxes (NARCAN emergency kits); implements public awareness campaigns and collaborates on expanding medication-assisted treatment and reducing high-risk opioid prescribing as part of the HEALing Communities Study.
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Healthcare Workforce Training & Career Pathways 1 activity
- Support healthcare workforce development and retentionDevelops and retains healthcare professionals through Job Shadow programs, MASH Camps, healthcare job mentoring, and the Health Career Army Pathways Program (HCAPP), which supports military spouses, dependents, Reservists, and transitioning Soldiers in pursuing healthcare careers.
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Who runs it
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| ERIKA FLINT | EXECUTIVE DIRECTOR | 40 | $139K |
| LINDSAY BALDWIN | CFO | 40 | $136K |
- COL CHRISTINA BUCHNER — DIRECTOR
- DALE KLOCK — TREASURER
- DANIEL DUPEE II — DIRECTOR
- DAVE ZEMBIEC — DIRECTOR
- DEBORAH SINGLETON — DIRECTOR
- DIERDRA SORRELL — DIRECTOR
- DONNA MCGREGOR — DIRECTOR
- DR STEVEN LYNDAKER — DIRECTOR
- GERALD CAYER — DIRECTOR
- JOEY MARIE HORTON — DIRECTOR
- JOSIREE OCHOTORENA — DIRECTOR
- KELLEY TIERNAN — DIRECTOR
- LTC KYLEE JEWETT — DIRECTOR
- RICH DUVALL — VICE CHAIR
- RICHARD KAZEL — DIRECTOR
- RICHARD MERCHANT — DIRECTOR
- STEPHEN JENNINGS — SECRETARY
- TIM RUETTEN — DIRECTOR
- TIMOTHY VIRKLER — DIRECTOR
- TOM CARMAN — CHAIR
Who they work with
- Adirondack Health Institute Partner — Co-founded the North Country Digital Inclusion Coalition with Fort Drum Regional Health Planning Organization to expand telehealth and digital equity efforts.
- Adirondack Health Institute Partner — Co-founded the North Country Telehealth Partnership to implement telemedicine across northern and central New York.
- Adirondack Health Institute Partner — Collaborated to form the North Country Telehealth Partnership to expand telemedicine access across a 12-county region.
- Adirondack Health Institute Partner — Collaborates with FDRHPO to form the North Country Telehealth Partnership to implement telemedicine across northern and central New York.
- Adirondack Health Institute Partner — Partner organization collaborating on the North Country Connect-to-Tech (NC2T) initiative
- Adirondack-Champlain Telemedicine Information Network Partner — Partnered with FDRHPO in 2011 to create a telemedicine network spanning multiple counties in New York and Vermont.
- Adirondack-Champlain Telemedicine Information Network (ACTION) Partner — Partnered to create a second telemedicine network spanning multiple counties in New York and Vermont.
- Alliance for Better Communities Partner — Receives collaboration and support from FDRHPO for substance use prevention efforts.
- Behavioral Health Committee Coalition — FDRHPO facilitates this committee to advance behavioral health initiatives in the region.
- Columbia University Partner — Collaborated on the HEALing Communities Study to address the opioid epidemic in select New York counties.
- Department of Defense Government — Originated from a Department of Defense 721 Pilot Program for healthcare delivery.
- Fort Drum Government — Military partner in a military-civilian healthcare integration model.
- Fort Drum Behavioral Health Partner — Collaborates with Fort Drum Behavioral Health as part of the regional behavioral health committee.
- Health Connections Partner — Collaborates on regional health information exchange (HIE) connectivity for providers.
- HealtheConnections Partner — Partner in enabling secure electronic health record sharing across the North Country region.
- Keep The North Country Smiling Partner — Regional coalition working with FDRHPO to provide pediatric dental health information and provider resources.
- Lewis County Community Services Partner — Partnered to implement a coordinated system of care for opioid epidemic response under the HEALing Communities Study.
- Lewis County United Prevention (UP!) Coalition Partner — Receives collaboration and support from FDRHPO for substance use prevention efforts.
- MATTERS Program Partner — Partnership to support the MATTERS Network, which provides rapid digital referrals for individuals with opioid use disorder.
- Massena Drug Free Coalition Partner — Receives collaboration and support from FDRHPO for substance use prevention efforts.
- NCI Partner — Partners with FDRHPO to aggregate patient data and support value-based care initiatives.
- NYSDOH Government — FDRHPO supports partner organizations in fulfilling NYSDOH requirements for Community Health Assessments and Improvement Plans.
- NYSDOH Government — Provides support for FDRHPO's harm-reduction initiatives.
- NYSDOH Government — State agency that awarded FDRHPO multiple grants, including the Rural Health Network Development Program and LIFT grants, to support population health initiatives.
- National Committee for Quality Assurance Network — FDRHPO supports practices in achieving PCMH recognition under NCQA standards.
- North Country Digital Inclusion Coalition Partner — Partner organization collaborating on the North Country Connect-to-Tech (NC2T) initiative
- North Country Health Compass Committee Coalition — FDRHPO facilitates this committee to coordinate regional population health efforts.
- North Country Health Compass Partners Coalition — Convened and facilitated by FDRHPO; includes local hospitals, public health agencies, behavioral healthcare providers, prevention councils, education institutions, insurance providers, and community-based organizations collaborating on population health priorities.
- North Country Health Compass Partners Partner — Collaborative partner composed of local hospitals, healthcare organizations, public health agencies, and community-based organizations that advises and guides population health initiatives.
- North Country Initiative Partner — Collaborates with FDRHPO to develop educational materials and resources promoting colorectal cancer screenings.
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Clinically Integrated Network Modelmethodology: clinically_integrated_networkBy uniting diverse healthcare providers in a clinically integrated network, we improve care coordination and quality because shared clinical goals, data systems, and resource alignment enable proactive, patient-centered service delivery across rural and fragmented settings.
- Military-Civilian Healthcare Integrationmethodology: military-civilian_healthcare_integrationBy aligning military and civilian healthcare systems through shared analysis, resource leverage, and gap-filling collaboration, we produce a more coordinated and accessible regional health system because integration reduces duplication and strengthens capacity across sectors.
- Multi-Sector Population Health Collaborationmethodology: multi-sector_collaborationBy convening public health agencies, healthcare institutions, and community organizations in collaborative action, we advance regional population health because multi-sector partnerships enable holistic interventions that address both individual behaviors and systemic environmental factors.
- Patient-Centered Practice Transformationmethodology: practice_transformationBy restructuring clinical workflows around data-driven, patient-centered models like the Patient-Centered Medical Home, we improve care quality and access because coordinated, efficient primary care reduces delays, duplication, and fragmentation for patients.
- Telehealth-Enabled Access Expansionmethodology: telehealth-access-expansionBy deploying telehealth and digital referral platforms in partnership with regional stakeholders, we increase access to specialty, mental health, and addiction care because technology overcomes geographic barriers and streamlines pathways to treatment in rural areas.