irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $19.15MMOBILE BEHAVIORAL HEALTH: CASES PROVIDES COMPREHENSIVE CARE TO PEOPLE LIVING WITH SERIOUS MENTAL ILLNESS AND SERIOUS SUBSTANCE USE NEEDS, SUPPORTING THEIR HEALING AND RECOVERY. THIS EXPERTISE IS REFLECTED IN THE WORK OF NINE ASSERTIVE COMMUNITY TREATMENT (ACT) TEAMS AND SEVEN INTENSIVE MOBILE TREATMENT (IMT) TEAMS, WHICH DELIVER MOBILE TREATMENT TO CLIENTS WHOSE NEEDS HAVE NOT BEEN MET BY MORE TRADITIONAL SERVICES. THESE MULTIDISCIPLINARY TEAMS - COMPRISING PROFESSIONALS IN PSYCHIATRY, NURSING, SOCIAL WORK, MENTAL HEALTH COUNSELING, PEER SUPPORT, AND CASE MANAGEMENT - COLLABORATE TO PROVIDE CARE DIRECTLY IN THE COMMUNITY. BY MEETING CLIENTS WHERE THEY ARE, THE TEAMS HELP ELIMINATE BARRIERS TO ACCESSING CARE. IN FY25, THE ACT AND IMT TEAMS SERVED 835 CLIENTS, DELIVERING 47,771 COMMUNITY-BASED TREATMENT SERVICES AND 6,391 TELEHEALTH VISITS TO CLIENTS AND THEIR COLLATERAL CONTACTS.THE ACT TEAMS HAVE A DEMONSTRATED IMPACT IN REDUCING HOMELESSNESS. MANY CLIENTS ENTER ACT EXPERIENCING HIGH RATES OF HOMELESSNESS, BUT THROUGH SUSTAINED ENGAGEMENT, THE TEAMS CONNECT CLIENTS TO STABLE HOUSING. AS A RESULT, HOMELESSNESS DECLINES SIGNIFICANTLY FROM THE TIME OF ADMISSION AND CONTINUES TO DECREASE WITH EACH YEAR THAT CLIENTS REMAIN IN TREATMENT. ONE KEY EXAMPLE IS THE MANHATTAN FORENSIC ACT 1 TEAM, WHERE NEARLY HALF OF CLIENTS WERE HOMELESS AT ADMISSION. THROUGH TARGETED INTERVENTIONS, THE TEAM REDUCED THE HOMELESSNESS RATE TO 32% BY YEAR 2 AND FURTHER TO 28% BY YEAR 3, SHOWING SUSTAINED PROGRESS IN PROMOTING HOUSING STABILITY.
- #2 $8.56MCOMMUNITY SUPPORT & SUPERVISION: COMMUNITY SUPPORT & SUPERVISION (CSS) DELIVERS ALTERNATIVE-TO-INCARCERATION (ATI) PROGRAMS SERVING YOUTH/YOUNG ADULTS AND PROGRAMS FOR ADULT PARTICIPANTS WHO HAVE MENTAL ILLNESS AND SUBSTANCE USE NEEDS. THE PROGRAMS CONNECT PARTICIPANTS WITH THE SUPPORT THEY NEED TO ADDRESS THE ROOT CAUSES OF THEIR CHALLENGES. IN FY25, THE ATI PROGRAMS ENROLLED 2042 CLIENTS WITH OPEN CRIMINAL CASES IN THE BRONX, BROOKLYN, AND MANHATTAN COURTS. 1124 CLIENTS SUCCESSFULLY COMPLETED ATI COMMUNITY SUPERVISION. THE NEWSTART PROGRAM SERVES ADULTS ARRESTED FOR MISDEMEANOR CRIMES WHO FACE INCARCERATION IN NYC JAILS. IN FY25, NEWSTART CONDUCTED 1,354 INTAKES AND SUPPORTED 58% OF PARTICIPANTS TO SUCCESSFULLY COMPLETE THEIR COURT MANDATES, A SIGNIFICANT ACHIEVEMENT GIVEN THAT NEARLY HALF OF PARTICIPANTS EXPERIENCED HOMELESSNESS AT INTAKE. IN 2020, CASES LAUNCHED THE NATHANIEL COMMUNITY SUCCESS (NCS) PROGRAM AS AN ALTERNATIVE TO INCARCERATION (ATI) FOR PEOPLE WITH MENTAL HEALTH NEEDS AND/OR CO-OCCURRING SUBSTANCE USE DISORDERS. BASED IN CENTRAL HARLEM AND DOWNTOWN BROOKLYN, NCS PROVIDES INTENSIVE SERVICES THAT GRADUALLY TAPER AS CLIENTS DEVELOP SKILLS, INDEPENDENCE, AND SUSTAIN LINKAGES TO COMMUNITY-BASED SUPPORTS. IN FY25, NCS ADMITTED 369 NEW CLIENTS, REPRESENTING A 58% INCREASE IN ADMISSIONS COMPARED TO THE PRIOR YEAR. THE PROGRAM ACHIEVED STRONG OUTCOMES, WITH 169 CLIENTS SUCCESSFULLY COMPLETING THEIR COURT MANDATES, REACHING A 58% COMPLETION RATE. OVERALL, ACROSS THE ATI PROGRAMS, 64% OF CLIENTS SUCCESSFULLY COMPLETED THEIR COURT MANDATES, MARKING A 17% INCREASE OVER FY24 AND A 24% INCREASE OVER FY23. THESE OUTCOMES HIGHLIGHT THE IMPACT AND EFFECTIVENESS OF CASES' ATI PROGRAMS IN SUPPORTING CLIENTS TO MEET LEGAL OBLIGATIONS WHILE ADDRESSING COMPLEX NEEDS, REDUCING INCARCERATION, AND BUILDING PATHWAYS TO KEEP PEOPLE IN THE COMMUNITY WHERE THEY CAN ADDRESS THE ROOT CAUSES OF THEIR CHALLENGES.
named programs · 9 · from sources
What they call their work
Assertive Community Treatment (ACT) & Forensic ACT (FACT)
State-licensed mobile teams providing 24/7 psychiatric, nursing, social work, and peer services to adults with serious mental illness, including those with criminal legal system involvement. Services delivered in homes, shelters, and community settings across all five boroughs.
Forensic Homeless Intensive Case Management (FHICM)
Case management for adults with serious mental illness returning to NYC from state prison and entering the shelter system, providing up to 12 months of housing and independent living support.
Health Home Plus Care Management (HH+)
Intensive Medicaid-funded care coordination for adults with serious mental illness and high needs, focusing on treatment engagement and holistic health and social service access.
Intensive Mobile Treatment (IMT)
Mobile mental health and substance use treatment for adults with complex behavioral health needs, unstable housing, or criminal legal involvement. Delivered by multidisciplinary teams in community settings.
Manhattan Supervised Release Program (MSRP)
Pretrial services program offering supervised release as an alternative to cash bail. Provides case management, court appearance support, and connections to treatment, housing, and basic needs for individuals with pending criminal cases in Manhattan.
Nathaniel Community Success (NCS)
Therapeutic case management program for individuals with mental illness facing incarceration in Brooklyn or Manhattan, connecting them to behavioral health, employment, education, and support services.
Planning Alternatives & Creating Community (PACC)
Specialized youth and young adult services within MSRP, including mentoring, transitional employment, and enrichment activities for participants aged 16–27.
Rapid Response Team (RRT)
Mobile crisis intervention team embedded in Manhattan Criminal Court arraignments, staffed by a psychiatric nurse practitioner and peer specialist to rapidly engage individuals with serious behavioral health needs.
newSTART
Alternative-to-incarceration program for adults convicted of misdemeanors in Manhattan, providing community-based case management and referrals to services.
activities · 9 groups
What they do
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Justice System Innovation & Inclusion Programs 3 activities
- Administer the Manhattan Supervised Release Program (MSRP)Operates the Manhattan Supervised Release Program (MSRP), enrolling thousands of clients annually to help them avoid pretrial detention by providing comprehensive screening, clinical assessment, individualized planning, court attendance support, and connections to treatment and social services. In FY23, over 5,174 intakes were enrolled and over 7,000 participants served, achieving a 66% program completion rate.
- Operate alternative-to-incarceration (ATI) programs in NYC courtsDeploys specialists in criminal court settings to divert individuals from jail and prison into community-based services, providing 24/7 advocacy during arraignment hearings—including holidays—and supporting legally innocent New Yorkers to avoid pretrial detention. The organization operates specialized Nathaniel ACT ATI teams, the only Assertive Community Treatment ATI teams in NYC, serving individuals with criminal legal involvement across Manhattan, Brooklyn, and the Bronx.
- Operate the newSTART misdemeanor diversion programRuns newSTART, a community-based case management program for adults convicted of misdemeanors in Manhattan Criminal Court, providing support to complete court mandates. In FY25, conducted 1,354 intakes and supported 58% of participants to successfully complete their program requirements.
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Mobile Mental Health Crisis Intervention 1 activity
- Deliver mobile behavioral health treatment via ACT, FACT, and IMT teamsOperates 16 state-licensed mobile treatment teams—including Assertive Community Treatment (ACT), Forensic ACT (FACT), Intensive Mobile Treatment (IMT), and Young Adult ACT (YA ACT) teams—providing 24/7 psychiatric, nursing, social work, and peer support services in community settings such as homes, shelters, and hospitals across all five boroughs of NYC. These teams serve individuals with serious mental illness, substance use disorders, and criminal legal system involvement, delivering thousands of community-based and telehealth visits annually.
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Opioid Harm Reduction Services 1 activity
- Distribute basic needs and harm reduction support in court settingsDistributes care packages containing food, clothing, and hygiene kits to individuals upon release from court and administers life-saving Narcan treatment in court settings. Provides immediate access to basic needs and harm reduction services as part of alternative-to-incarceration support.
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Youth Workforce Readiness Programs 1 activity
- Offer youth workforce development and paid occupational trainingProvides 24 weeks (600 hours) of paid occupational training and internships in the construction industry for NYC residents in communities most affected by violence, creating employment pathways. Also operates stipend-based programs focused on career exploration, financial literacy, employment readiness, and positive youth development.
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Youth Development and Support Services 1 activity
- Provide intensive outreach and home-based counseling for at-risk youthDelivers intensive mobile outreach and home-based counseling using cognitive behavioral techniques to engage youth and families, reduce risk of probation violation or recidivism, and support young people facing Family Court charges to remain in their homes, schools, and communities. Promotes school re-engagement, work-readiness, and family relationships.
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Outpatient Mental Health Clinic Services 1 activity
- Provide outpatient mental health and substance use treatmentOffers comprehensive outpatient mental health services—including individual, group, and family psychotherapy, psychiatric assessment, medication management, crisis intervention, case management, peer support, and substance use counseling—to individuals aged 13 and older in Harlem, the Bronx, and other parts of NYC. Services are available on a sliding fee scale to ensure access regardless of income or ability to pay.
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Psychiatric Rehabilitation and Recovery Services 1 activity
- Run the OnTrackNY early psychosis intervention programOperates the OnTrackNY program, which provides multidisciplinary, evidence-based support to youth and young adults experiencing early or first-episode psychosis, helping them develop coping skills, make medical decisions, and achieve personal goals in school, work, and relationships.
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Reentry Support Services 1 activity
- Support reentry for individuals returning from state prisonProvides intensive case management and Medicaid-funded care coordination to individuals with serious mental illness returning from state prison to NYC shelters, supporting housing placement, independent living skills development, and sustained engagement in treatment and social services for up to 12 months.
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Uncategorized 1 activity
- Deliver therapeutic case management through Nathaniel Community Success (NCS)Provides therapeutic case management and connects clients to behavioral health, employment, education, and support services through the Nathaniel Community Success (NCS) program. In FY25, 369 new clients were admitted and 169 successfully completed court mandates, achieving a 58% completion rate.
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financials · form 990 · fy2024
revenue
Total revenue$70.13M
Contributions & grants$59.95M85%
Program service revenue$10.03M14%
Investment income$105K0%
Other revenue$42K
expenses
Total expenses$69.94M
Program expenses86%
Admin / overhead14%
Fundraising0%
Salaries & benefits$55.48M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$45.37M
Cash$3.08M
Investments$0
Liabilities$43.30M
Net assets$2.07M
Liquid reserves0.5 mo
6 years on record · 2019–2024 · YoY revenue +19.2%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 12
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| JONATHAN MCLEAN | PRESIDENT & CEO | 40 | $375K |
| REBECCA ASBURY | CFO & ADMINISTRATION OFFICER | 40 | $368K |
| JAMES MCKNIGHT | PSYCHIATRIST | 30 | $330K |
| JESSICA KLAVER | CHIEF PROGRAM OFFICER | 40 | $252K |
| JOSEPH MILES | CHIEF MISSION ADVANCEMENT | 40 | $251K |
| ELIZABETH PEREZ | GENERAL COUNSEL & COMPLIANCE OFFICER | 40 | $247K |
| ANN-MARIE LOUISON | CHIEF IMPACT OFFICER | 40 | $239K |
| TAISHIM DIXON | CHIEF HUMAN RESOURCES OFFICER | 40 | $229K |
| ELIZA TURNER | PSYCHIATRIC NURSE PRACTITIONER | 40 | $218K |
| SARAH EIFERMAN | PSYCHIATRIC NURSE PRACTITIONER | 40 | $217K |
| RESHAMJEET SINGH | SR. DIRECTOR, FINANCE | 40 | $204K |
| EMANCIA MYRIE | PSYCHIATRIC NURSE PRACTITIONER | 40 | $181K |
board members · 13
- ANITA APPEL — VICE CHAIR
- CHERICE N LANDERS — TRUSTEE
- DEBORAH ROSE — TRUSTEE
- DR SARAH DESMARAIS — SECRETARY
- HANCY MAXIS — TRUSTEE
- HANNAH FURSTENBERG-BECKMAN — TRUSTEE
- JOSEPH WILLIAMS — TRUSTEE
- JULIANNA TEEPLE — TRUSTEE
- KATHERINE V CHARLES — TRUSTEE TO 6/26/25
- KATHRYN LYON — TRUSTEE
- KEITH LITTLE — CHAIR
- KENDALL CHRISTIANSEN — TREASURER
- LEAH RAJARATNAM — TRUSTEE
relationships · 14
Who they work with
- Bronx Criminal Court Government — Source of court referrals for the ROAR alternative-to-incarceration program.
- Brooklyn Criminal Court Government — Source of court referrals for the ROAR and Nathaniel Community Success programs.
- CASES Nathaniel Clinic Partner — Refers clients to the CASES Nathaniel Clinic for mental health and substance use treatment.
- Manhattan Criminal Court Government — Refers adults convicted of misdemeanors to the newSTART program.
- Manhattan Criminal Court Partner — Collaborates with CASES Court Services to provide on-site support and advocacy during arraignment hearings.
- NYC Administration for Children’s Services Partner — Collaborates on referrals and service delivery for youth involved in the child welfare system through the MAAP program.
- NYS Office of Mental Health (OMH) Government — Source of data on program outcomes for the Nathaniel ACT team
- New York City Department of Health Government — Collaborates with NYC's Single Point of Access (SPOA) for referrals to ACT and IMT programs.
- New York City courts Partner — Collaborates with New York City courts to operate alternative-to-incarceration programs.
- Office of Mental Health Government — The Nathaniel Clinic is an approved Office of Mental Health article 31 clinic.
- OnTrackNY Partner — Collaborates with OnTrackNY to provide specialized services for youth and young adults experiencing early or first-episode psychosis.
- OnTrackNY Partner — Operates the OnTrackNY early intervention for psychosis program as part of a collaborative network.
- Supreme Court of New York Government — Source of court referrals for the ROAR program for youth and young adults.
- The Nathaniel Clinic Partner — Mental health, substance use, and primary care service provider operating in Harlem and the Bronx under the CASES network.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Alternatives to Incarceration with Integrated Caremethodology: alternatives-to-incarcerationBy diverting individuals from incarceration into community-based programs that integrate mental health, substance use, and social services, we reduce recidivism and improve long-term outcomes because system involvement is better addressed as a public health issue than a criminal one.
- Rehabilitation Through Individualized Support and Accountabilitymethodology: rehabilitation-over-punishmentBy combining accountability with care—through individualized case planning, wraparound services, and peer-supported supervision—we promote stability and reduce recidivism because holistic support fosters personal agency and addresses root causes of justice involvement.
- Trauma-Informed, Community-Based Mobile Treatmentmethodology: assertive_community_treatmentBy delivering multidisciplinary, evidence-based behavioral health services directly in communities and through mobile teams, we improve engagement and recovery for justice-involved individuals because trauma-informed, accessible care reduces systemic barriers and meets people where they are.
- Workforce Development as Economic Diversionmethodology: workforce-development-through-paid-trainingBy providing paid occupational training and internships in high-opportunity sectors like construction, we create pathways to economic mobility for violence-affected communities because employment reduces reoffending by addressing structural drivers of system involvement.