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CDCHOICES AND PARTICIPATING EMPLOYING CONSUMERS HEALTH PLAN
ALBANY, NY · EIN 475447831 · Form 990 · FY2022 · Medium ($1M-$10M) · cdchoices.org
revenue
$2.0M
expenses
$2.0M
net assets
$0
employees
0
mission · from form 990

THE PLAN IS A MULTIPLE EMPLOYER WELFARE BENEFITS PLAN PROVIDING CERTAIN INSURED MEDICAL, DENTAL, AND VISION BENEFITS TO EMPLOYEES AND THEIR ELIGIBLE DEPENDANTS, AND WORKERS COMPENSATION AND DISABILITY TO ALL EMPLOYEES.

profile · synthesized from sources

Consumer Directed Choices (CDChoices) is a nonprofit organization that empowers individuals to live independently by enabling them to hire and manage their own personal care assistants. The organization provides administrative support including payroll, tax withholding, benefits administration, and compliance for consumer-directed care programs. It serves people across New York State through state and federally funded programs such as EISEP, Medicaid 1115 Waiver, Medicare GUIDE, and private pay services.

activities · 9 groups

What they do

  • Medicaid Health Home Care Coordination 1 activity
    • Addresses health-related social needs for Medicaid members
      Administers services under the New York Medicaid 1115 Waiver to address health-related social needs including housing, food, transportation, and caregiving for Medicaid members of all ages.
  • Senior Independence Support Services 1 activity
    • Administers Expanded In-Home Services for the Elderly Program (EISEP)
      Operates the EISEP program to deliver non-medical in-home support services to eligible older adults who do not qualify for Medicaid, enabling them to remain independent in their homes.
  • Union and Association Benefit Funds 1 activity
    • Administers employer benefits plan for in-home care workers
      Provides insured medical, dental, vision, workers compensation, and disability benefits to employees and their dependents through a multiple employer welfare benefits plan.
  • Caregiver Support for Dementia and Aging 1 activity
    • Implements Medicare GUIDE dementia care program
      Delivers the Medicare GUIDE Program to provide personalized support, resources, and guidance for individuals living with dementia and their family caregivers.
  • Consumer-Directed Personal Care Administration 1 activity
    • Manages administrative infrastructure for consumer-directed in-home care
      Handles payroll, tax administration, timesheets, compliance, onboarding, and workers’ compensation insurance for caregivers employed by individuals receiving in-home care services.
  • Facility-Based Service Delivery 1 activity
    • Operates headquarters office in Albany, NY
      Maintains operational headquarters at 7 Washington Square in Albany, NY, supporting administrative and program functions.
  • Respite Care for Developmental Disabilities 1 activity
    • Provides in-home respite care services
      Delivers temporary in-home respite care to support family caregivers by giving them time to rest while ensuring continuity of care for older adults and individuals with disabilities, available in New York and Connecticut.
  • Healthcare Workforce Training & Career Pathways 1 activity
    • Supports families in hiring and managing in-home caregivers
      Provides resources including a Workforce Recruitment Portal with over 4,000 caregivers, job posting tools, onboarding materials, and training videos to support consumers in recruiting and employing personal care assistants.
  • Uncategorized 1 activity
    • Operates private pay in-home care program
      Offers a private pay program that enables individuals to personalize care, pay caregivers directly, and seek reimbursement through private insurance, providing non-medical in-home support outside of public funding streams.
financials · form 990 · fy2022
revenue
Total revenue$2.00M
Contributions & grants$00%
Program service revenue$2.00M100%
Investment income$00%
Other revenue$0
expenses
Total expenses$2.00M
Program expenses—
Admin / overhead—
Fundraising—
Salaries & benefits$0
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$0
Cash$376K
Investments$0
Liabilities$376K
Net assets$0
Liquid reserves2.3 mo
3 years on record · 2020–2022 · YoY revenue -12.3%
leadership · form 990 part vii · fy2022

Who runs it

paid leadership · 1
NameTitleHours/wkCompensation
ADIRONDACK TRUST COMPANY TRUSTEE 2 $4K
relationships · 23

Who they work with

  • Albany Business Review Government — Recognized CDChoices as #29 among the Capital Region’s Largest Nonprofits in 2026.
  • Better Business Bureau (BBB) of Upstate New York Government — Awarded CDChoices the 2024 Torch Award for Ethics.
  • Blue Cross Anthem Funder — Cosponsored the Empire Whole Health Hero Award, which recognized CDChoices in 2021.
  • Buffalo Partner — Regional contact location for services in Buffalo, NY.
  • CDChoices Government — Pays personal care assistants hired by consumers through a fiscal intermediary model.
  • Capital District Center for Independence Partner — Where Constance Laymon first learned about consumer-directed care and helped develop the Consumer Directed Personal Assistance (CDPA) program.
  • Capital Region Chamber of Commerce Coalition — Awarded CDChoices the 2019 Non-Profit of the Year Award.
  • Connecticut Partner — Provides services in Connecticut with a dedicated phone line.
  • Guilderland Chamber of Commerce Coalition — Awarded CDChoices the 2023 Best Place to Work Award.
  • Home Care Association of New York State (HCANYS) Government — Recognized Constance Laymon with its highest honor, the Ruth F. Wilson Award, posthumously.
  • International Center of the Capital Region Partner — Presented CDChoices with the 2024 Achievement Award for Excellence in DEIAB.
  • Kingston Partner — Regional contact location for services in Kingston, NY.
  • Medicaid Government — Administers services under the New York Medicaid 1115 Waiver for members with health-related social needs.
  • Medicare Government — Implements the Medicare GUIDE Program to support individuals with dementia and their caregivers.
  • Medicare Government — Partners with Medicare to deliver the GUIDE program for dementia care.
  • New York City Partner — Regional contact location for services in New York City, NY.
  • New York State Government — Aligns sexual harassment prevention training with New York State requirements.
  • New York State Independent Living Council Government — Inducted Constance Laymon into the Disabilities Rights Hall of Fame.
  • Rochester Partner — Regional contact location for services in Rochester, NY.
  • Syracuse Partner — Regional contact location for services in Syracuse, NY.
  • The Daily Gazette Government — Awarded CDChoices 1st place in Home Health Care and Senior Services in its Best of the Best People’s Choice Awards in 2025.
  • Times Union Government — Cosponsored the Empire Whole Health Hero Award, which recognized CDChoices in 2021.
  • Westchester Partner — Regional contact location for services in Westchester, NY.
strategies · 3

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Administrative Relief to Enable Consumer Autonomy
    methodology: administrative_relief_model
    By reducing administrative burden through centralized management of payroll, taxes, benefits, and compliance, we enable consumers to exercise self-direction more effectively because it removes operational barriers that would otherwise limit participation.
  • Consumer-Directed Care Model
    methodology: consumer_directed_care
    By empowering individuals to direct their own care—including hiring, managing, and training personal assistants—we increase autonomy, dignity, and care effectiveness because personalized control leads to better alignment with individual needs and preferences.
  • Supported Self-Direction for Inclusive Access
    methodology: supported_self_direction
    By allowing designated representatives to support individuals unable to self-direct, we expand access to self-directed care because it ensures program inclusivity and maintains alignment with personal needs across varying capacities.