JEWISH FAMILY SERVICES OF WESTERN NEW YORK

Provides free care coordination services to help individuals and families navigate health and social service systems, with specialized programs for Medicaid-eligible populations, Jewish community members, and older adults. Services include connecting clients to providers, support systems, and essential resources such as food, housing, education, and safety services.

Organizes and staffs community events such as the Mah Jongg and Mimosas gathering, manages guest logistics, and coordinates donation drives with schools, workplaces, and community groups to collect essential household items for newly arriving families.

Provides career assessment, counseling, job search assistance, and employment placement support for individuals with disabilities, newly resettled refugees, and adults in recovery from opioid use disorder or mental health-related substance use.

Provides service coordination for residents at the Jewish Federation Apartments, an independent living facility for adults aged 65 and older, and assists case managers in furnishing and organizing safe and comfortable living spaces for clients.

Operates the Jewish Community Partnership Program to improve access to social services and mental health support for Jewish individuals in Buffalo, and administers the Community Compassion Fund to provide emergency relief including food, shelter, health needs, financial aid for burial, and other assistance.

Provides one-on-one or small group support to clients for practicing English, job readiness, and community navigation.

Provides in-person and tele-mental health counseling and medication management services for clients aged 5 and up, accepting major insurance plans including Medicare and Medicaid. Services include trauma systems therapy for Jewish youth and support for clients with mental health diagnoses linked to substance use.

Delivers evidence-based parenting programs for children aged 0–18 using curricula such as The Incredible Years and Tuning into Teens, and operates a Childcare Navigation project that connects families to subsidies and culturally appropriate providers while supporting individuals to become home-based childcare providers.

Facilitates peer support networks such as Women’s Empowerment groups and multilingual WhatsApp groups to reduce family isolation and promote community connection.

Engages skilled professionals to provide pro bono services in legal, financial, healthcare, education, and employment domains for clients in need.

Offers comprehensive reception, placement, and integration services for refugees and special immigrant visa holders, including airport pickup, housing, school enrollment, employment assistance, health assessments, and extended case management for up to 24 months through the Preferred Communities and Matching Grant programs.

Operates multiple service locations including an administrative and care coordination center at 70 Barker Street in Buffalo, a mental health counseling site at 1170 Main Street in Buffalo, and a service location in Niagara Falls at 460 Third Street.

Provides tailored support for Holocaust survivors including supplemental hardship funds, home healthcare, emergency medical or dental assistance, transportation, and social gatherings.

Provides transitional support and recovery planning for patients discharged from the Emergency Room or inpatient psychiatric stays at Erie County Medical Center, including reconnection to community supports through the Critical Time Intervention program.