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THE FAMILY CENTER INC
BROOKLYN, NY · EIN 133910716 · Form 990 · FY2024 · NTEE P99 · Human Services · Medium ($1M-$10M) · thefamilycenter.org
revenue
$5.8M
expenses
$6.5M
net assets
$2.4M
employees
116
volunteers
185
program ratio
77%
mission · from form 990

PROVIDE SOCIAL, LEGAL & BEHAVIORAL HEALTH SERVICES TO INDIVIDUALS AND FAMILIES AFFECTED BY LIFE-ALTERING EVENTS.

profile · synthesized from sources

The Family Center Inc provides social, legal, and behavioral health services to individuals and families in New York City affected by life-altering events such as illness, trauma, and loss. The organization offers mental health counseling, substance use treatment, legal assistance, and future care planning, primarily serving vulnerable populations including children, teens, and families impacted by HIV or terminal illness. It operates through integrated clinics and community outreach programs in Brooklyn.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $837K
    GROUP SERVICES:TFC OFFERS A RANGE OF GROUPS FOR ADULTS, TEENS AND FAMILIES. TFC'S GROUP OFFERINGS INCLUDE DROP-IN GROUPS, CLOSED MEMBERSHIP SHORT-TERM GROUPS, AND ONGOING PSYCHO-EDUCATIONAL AND SUPPORT GROUPS. SOME GROUPS ARE OPEN UP TO CLIENTS OF OTHER TFC DEPARTMENTS AND/OR PARTNER ORGANIZATIONS.OUTREACH AND COMMUNITY EDUCATION:TFC HAS A STRONG COMMITMENT TO REACHING OUT TO INDIVIDUALS AND FAMILIES WHO COULD BENEFIT FROM OUR SERVICES AS WELL AS SHARING OUR PROGRAM MODEL WITH PARTNER ORGANIZATIONS. (CONTINUED ON SCHEDULE O)AS PART OF TFC'S OUTREACH STRATEGY, WE HAVE DEVELOPED A SERIES OF TRAININGS AND WORKSHOPS IN AREAS OF OUR EXPERTISE WHICH WE MAKE AVAILABLE TO CONSUMER AND PROFESSIONAL GROUPS IN ADDITION TO OUR PRESENCE AT HEALTH FAIRS AND COMMUNITY EVENTS.SUBSTANCE USE SERVICES:TFC OFFERS COMPREHENSIVE OUTPATIENT SUBSTANCE USE SERVICES LICENSED BY THE NYS OFFICE OF ADDICTION SUPPORTS AND SERVICES. SERVICES PROVIDED INCLUDE PSYCHIATRIC EVALUATION AND MEDICATION MANAGEMENT, INDIVIDUAL AND GROUP COUNSELING, CASE MANAGEMENT, HEALTH MONITORING AND OVERDOSE PREVENTION SERVICES. MEDICATION ASSISTED TREATMENT IS ALSO PROVIDED IN COMBINATION WITH COUNSELING AND BEHAVIORAL THERAPIES TO ADDRESS MENTAL HEALTH AND PHYSICAL HEALTH NEEDS IN ORDER TO PROVIDE A WHOLE-PATIENT APPROACH TO THE TREATMENT OF SUBSTANCE USE DISORDERS.
  2. #2 $2.60M
    THE IRENE LEE KONG HEALTH AND WELLNESS INSTITUTE AT THE FAMILY CENTER IS A FULL SERVICE MENTAL HEALTH CLINIC PROVIDING COUNSELING, PSYCHOLOGICAL AND PSYCHIATRIC SERVICES. THE INSTITUTE SPECIALIZES IN SERVING CHILDREN, ADOLESCENTS AND TEENS WITH MENTAL ILLNESS AND ASSISTS IN THE POSITIVE GROWTH OF THE ENTIRE FAMILY.
named programs · 6 · from sources

What they call their work

Child Welfare Services
Intensive preventive services using the evidence-based Family Connections model for children and adolescents at risk of out-of-home placement due to truancy, substance use, or gang involvement.
Group Services
Offers drop-in groups, closed short-term groups, and ongoing psycho-educational and support groups for adults, teens, and families, some open to clients of other departments or partner organizations.
Legal Services
Provides legal assistance including custody, guardianship, advanced directives, housing, public benefits, and discrimination cases, with specialized services for HIV+ individuals and terminally ill parents.
Mental Health Services
Full-service mental health clinic offering trauma-informed counseling, psychological and psychiatric services for children, teens, and families through the Irene Lee Kong Health and Wellness Institute.
Permanency Planning and Disclosure Support
Supports ill parents in creating future care plans for their children, addressing legal, emotional, and social needs related to mortality and caregiving transitions.
Substance Use Services
Comprehensive outpatient substance use treatment including psychiatric evaluation, medication management, individual and group counseling, case management, and medication-assisted treatment licensed by NYS.
activities · 10 groups

What they do

  • Medicaid Health Home Care Coordination 1 activity
    • Administer care coordination and health services for vulnerable populations
      Serves as a Care Management Agency for NYC Children’s Health Homes and provides healthcare coordination that leads to improved clinical outcomes for HIV-positive clients, including decreased viral loads and increased CD4 counts within six months.
  • Community Event-Based Giving Programs 1 activity
    • Conduct outreach, education, and community engagement
      Engages in community outreach through participation in over 60 events annually, hosting community meals (e.g., Thanksgiving for All serving 600+ people), organizing volunteer activities, and conducting educational workshops to promote awareness of services and connect families to support.
  • Program Evaluation and Impact Research 1 activity
    • Conduct research and program evaluation
      Regularly evaluates program effectiveness through research and data collection to assess outcomes such as reduced hospitalizations, improved immune function, and family stability among clients served.
  • Parenting Education and Support Programs 1 activity
    • Deliver family support and parenting programs
      Offers tailored family support services including parenting education (e.g., Parenting Journey program), psychosocial counseling, peer support groups, benefits assistance, cross-referrals, and home-based services for families affected by HIV or other crises. Graduated 30 caregivers from parenting cohorts and operates coordinated long-term support networks.
  • Outpatient Mental Health Clinic Services 1 activity
    • Deliver trauma-informed mental and behavioral health services
      Operates a full-service, state-licensed mental health clinic providing individual, family, and group counseling, psychiatric care, and medication management for children, teens, and adults, with a focus on trauma, illness, loss, and co-occurring disorders. Provided 4,614 clinical visits through trauma-informed services and supports retention in HIV care through adherence counseling.
  • Pro Bono Legal Representation and Support 1 activity
    • Provide holistic legal services to families affected by serious illness or crisis
      Delivers comprehensive civil legal assistance, including guardianship, custody, advanced directives, housing, and public benefits representation, for individuals and families impacted by HIV, cancer, disability, or terminal illness. Resolved 1,059 legal cases benefiting over 1,600 New Yorkers and securing $1.41 million in client financial benefits.
  • Outpatient Substance Use Treatment 1 activity
    • Provide outpatient substance use treatment and harm reduction services
      Offers integrated, certified outpatient substance use services including medication-assisted treatment (e.g., methadone), individual and group counseling, case management, overdose prevention, Narcan training, and peer support through the Healthy Branches clinic and other programs. Delivered over 1,500 services and trained nearly 100 community members in Narcan use.
  • Digital Literacy Training and Technology Access 1 activity
    • Provide technology and financial empowerment programming
      Develops and delivers the Technology Empowerment curriculum and workshops to teach clients how to use technology for financial and physical well-being, promoting self-sufficiency and digital literacy.
  • Parenting Support for At-Risk Families 1 activity
    • Support family stability and prevent foster care placement
      Provides intensive preventive child welfare services using evidence-based models to help families remain together, avoid out-of-home placements, and maintain safe home environments. Supported children to remain safely at home or be reunified with biological parents for four consecutive years.
  • Uncategorized 1 activity
    • Deliver training and technical assistance on HIV and Hepatitis C
      Provides statewide training and consultation to clinical and non-clinical providers on HIV, Hepatitis C, and co-infection, including 66 trainings for 1,127 participants. Designated a NYS Center of Expertise and operates an AIDS Institute-funded technical assistance program focused on older adults and HCV/HIV co-infection.
financials · form 990 · fy2024
revenue
Total revenue$5.85M
Contributions & grants$5.19M89%
Program service revenue$599K10%
Investment income$40K1%
Other revenue$24K
expenses
Total expenses$6.49M
Program expenses77%
Admin / overhead17%
Fundraising6%
Salaries & benefits$3.86M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$3.86M
Cash$871K
Investments$527K
Liabilities$1.50M
Net assets$2.36M
Liquid reserves2.6 mo
6 years on record · 2019–2024 · YoY revenue +3.4%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 5
NameTitleHours/wkCompensation
IVY GAMBLE EXECUTIVE DIRECTOR 35 $206K
JOAN SALMON DEPUTY EXECUTIVE DIRECTOR 35 $175K
JAN HUDIS DEPUTY EXECUTIVE DIRECTOR 35 $160K
LAUREN E GROETCH DIRECTOR OF LEGAL SERVICES 35 $120K
LINDSAY E CORNELIO HUMAN RESOURCES DIRECTOR 35 $109K
board members · 19
  • AFIA BABAR MD — BOARD MEMBER
  • ALEX MILLER — BOARD MEMBER
  • ASHLEY SAROKHAN — BOARD MEMBER (THRU 3/25)
  • BRYAN ROBERTS — BOARD MEMBER
  • CARLA LISIO — BOARD MEMBER
  • CAROLYNNE PERINE -LEE — BOARD MEMBER
  • CORY DEFORREST — TREASURER
  • KARIN LEVI — BOARD MEMBER
  • MAGGIE JIANG — BOARD MEMBER
  • MARIKA PRITCHETT-CASEY — CHAIR
  • MONIQUE L JEAN — BOARD MEMBER
  • NANDITA SAHNI — BOARD MEMBER
  • RICHARD OSTERWEIL — BOARD MEMBER
  • SCOTT MELVINMD — BOARD MEMBER
  • TERESA BRADY — SECRETARY
  • TINA ARMSTRONG — BOARD MEMBER
  • TOM HYDE — BOARD MEMBER (THRU 3/25)
  • TONY O'CALLAGHAN — BOARD MEMBER
  • VIKRAM SHANKAR — VICE CHAIR
relationships · 37

Who they work with

  • AIDS Institute Government — Funder and partner for technical assistance and training programs on HIV and HCV
  • Apollo Partner — Employer of a Leadership Council member supporting holiday programs and organizational mission.
  • Barclays Partner — Employer of a Leadership Council member contributing to The Family Center’s mission.
  • BlackRock Partner — Partner in the Financial Empowerment Program, collaborating with The Family Center to deliver services.
  • Burke Foundation Funder — Funder supporting holistic legal wellness programs for low-income and medically fragile New Yorkers.
  • Caroline Bersak Partner — Director of Legal Services at The Family Center who coordinates legal internships for law students and graduates.
  • Cause Strategy Partners Partner — Partner organization that connects professionals to The Family Center through its BoardLead program.
  • DOH/OCFS Government — State agency partner with contracts for behavioral health and support services
  • Dr. Warren Reich Partner — Family Center researcher who conducted studies on health outcomes for HIV-positive clients.
  • Further Justice Funder — Funder supporting LWI’s civil legal services for vulnerable populations.
  • Grady Health System Partner — Integrated food prescriptions into primary care
  • HIV Training Institute Partner — Collaborative training initiative delivering education to improve services for people living with HIV and Hepatitis C.
  • Macquarie Partner — Employer of a Leadership Council member engaged in community support initiatives.
  • Medical and Health Research Association of NYC, Inc. Network — Hosted The Family Center as a program before it became an independent nonprofit.
  • Morgan Stanley Partner — Employer of multiple Leadership Council members who support The Family Center through fundraising and engagement.
  • Mount Sinai Partner — Previous employer of Robert Rollins, PMHNP, prior to joining The Family Center in 2023.
  • NYC Administration for Children's Services Funder — Funds Child Welfare Services program using the Family Connections model
  • NYC Department of Health Government — Government partner providing funding and collaboration on public health-related legal initiatives.
  • NYS AIDS Institute Funder — Primary government funder supporting legal services for HIV-affected New Yorkers.
  • NYS AIDS Institute Partner — Collaborates with The Family Center to deliver hybrid HIV and Hepatitis C trainings for service providers in New York State.
  • NYS Office of Addiction Supports and Services Government — Licenses TFC's outpatient substance use services
  • NYS Office of Mental Health Government — Licenses TFC's full-service mental health clinic
  • Neuberger Berman Partner — Employer of a Leadership Council member actively involved in volunteer activities.
  • New York Life Partner — Employer of a Leadership Council member supporting The Family Center's programs.
  • New Yorkers Coalition — Primary population served by The Family Center's holistic support programs.
  • Northern Trust Partner — Employer of a Leadership Council member contributing strategic expertise.
  • Other Agencies Partner — Provides cross-referrals to other agencies to connect families with additional support services.
  • Pfizer Foundation Funder — Funded a study that evaluated the impact of The Family Center's services on HIV-positive clients.
  • PwC Partner — Organization whose employees participate in the Leadership Council and contribute to technology empowerment initiatives.
  • Robin Hood Funder — Supported The Family Center in acquiring office space and expanding services, including play therapy and observation rooms.
+ 7 more
strategies · 4

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Evidence-Based Preventive Intervention Model
    methodology: evidence_based_prevention
    By applying the evidence-based Family Connections model, the organization reduces out-of-home placements for at-risk youth, because structured, preventive family engagement strengthens protective factors and addresses risk early.
  • Individualized Counseling for HIV Treatment Adherence
    methodology: individualized_hiv_treatment_adherence_model
    By using an individualized counseling approach, the organization supports sustained engagement in HIV care and achievement of undetectable viral loads, because personalized support increases treatment initiation and adherence among high-risk populations.
  • Integrated Care Model for Holistic Family Support
    methodology: integrated_care_model
    By integrating legal, mental health, social, and medical services in one setting, the organization improves access and coordination of care, because addressing interconnected needs simultaneously leads to more sustainable family stability and resilience.
  • Mobile and Accessible Legal Services for Medically Fragile Clients
    methodology: mobile_legal_services
    By bringing legal services directly to clients in homes, hospitals, and other locations, the organization improves accessibility and health prioritization, because removing logistical barriers enables medically fragile individuals to resolve legal issues that otherwise impede well-being.