What they call their work
What they do
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Home Care Services for Elderly and Disabled 1 activity
- Operation of home care and home attendant services for elderly and disabled individualsProvides home care services including personal care, housekeeping, home health aide support, and Consumer Directed Personal Assistance Program (CDPAP) services to nearly 3,000 older adults and people with disabilities in New York City, Long Island, and Westchester through a workforce of nearly 4,500 home care workers. Services are delivered under contract with the New York City Human Resources Administration and multiple managed care organizations, and include 24/7 availability via on-call, sleep-in, and temporary substitute attendant options.
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Consumer-Directed Personal Care Administration 1 activity
- Provision of administrative and operational support for home care workersOperates an online upload center for personal assistants and home care workers to submit timesheets, streamlining payroll and administrative processes.
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Union and Association Benefit Funds 1 activity
- Provision of supportive employment benefits and compensation for home care workersOffers competitive employment benefits to home care workers including a base wage rate of $19.15/hour (effective 2024), paid time off (up to 70 hours annually), holiday pay at 1.5x rate, paid family leave, up to 80 hours of paid sick leave for COVID-19 quarantine, health insurance through the 1199SEIU National Benefit Fund, $20,000 term life insurance, and a pension benefit of up to $250/month after 25 years of service. These benefits are employer-funded and contingent on eligibility and state/federal funding.
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Youth Safety and Protection Programs 1 activity
- Recruitment, screening, and onboarding of home care workersRequires all home care workers to hold valid Personal Care Aide and/or Home Health Aide certifications and conducts comprehensive background checks, including fingerprinting through state and national databases, as part of the hiring process.
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Healthcare Workforce Training & Career Pathways 1 activity
- Training and workforce development for home care workersProvides mandatory and ongoing training for home care workers, including six hours of in-service training within three months of hire and every six months thereafter, up to 12 hours of paid annual in-service training, and individualized one-to-one skills training sessions between supervisory nurses and workers to improve personal care delivery.
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Who runs it
- CHARLES DO — DIRECTOR
- EDDIE MO — DIRECTOR
- EDWARD MA — DIRECTOR
- FLORA SI — DIRECTOR
- MICHAEL LEE — DIRECTOR
Who they work with
- 1199 SEIU National Benefit Fund for Home Care Employees Partner — Administers health benefits, including medical, hospital, prescription, and vision coverage, for eligible home care workers.
- 1199SEIU Partner — Represents all home care workers hired by CPCHAP.
- Affinity Health Partner — Managed care organization contracted for home care services
- Affinity Health Partner — Managed care organization contracted with CPCHAP to provide home care services to Medicaid-eligible individuals.
- Agewell New York Partner — Managed care organization contracted for home care services
- Agewell New York Partner — Managed care organization contracted with CPCHAP to provide home care services to Medicaid-eligible individuals.
- Amida Care Partner — Managed care organization contracted for home care services
- Amida Care Partner — Managed care organization contracted with CPCHAP to provide home care services to Medicaid-eligible individuals.
- Archcare Community Life Partner — Managed care organization contracted for home care services
- CPC Partner — Parent organization that formed CPC HAP Holdings Inc to support CPC and HAP activities.
- Centerlight Health Partner — Managed care organization contracted for home care services
- Centerlight Health Partner — Managed care organization contracted with CPCHAP to provide home care services to Medicaid-eligible individuals.
- Centers Plan for Healthy Living Partner — Managed care organization contracted for home care services
- Chinese-American Planning Council Network — Parent organization and fiscal sponsor of CPCHAP.
- ElderPlan (Homefirst) Partner — Managed care organization contracted for home care services
- ElderServe Health (River Spring at Home) Partner — Managed care organization contracted for home care services
- Elderplan (Homefirst) Partner — Managed care organization contracted with CPCHAP to provide home care services to Medicaid-eligible individuals.
- Emblem Health / HIP (Health Care Partner) Partner — Managed care organization contracted for home care services
- Emblem Health / HIP (Health Care Partner) Partner — Managed care organization contracted with CPCHAP to provide home care services to Medicaid-eligible individuals.
- Empire Blue Cross Blue Shield (Healthplus Amerigroup) Partner — Managed care organization contracted for home care services
- Empire Blue Cross Blue Shield (Healthplus Amerigroup) Partner — Managed care organization contracted with CPCHAP to provide home care services to Medicaid-eligible individuals.
- Extended MLTC Partner — Managed care organization contracted for home care services
- Extended MLTC Partner — Managed care organization contracted with CPCHAP to provide home care services to Medicaid-eligible individuals.
- Fidelis Care Partner — Managed care organization contracted for home care services
- Healthfirst Partner — Managed care organization contracted for home care services
- Healthfirst Partner — Managed care organization contracted with CPCHAP to provide home care services to Medicaid-eligible individuals.
- Independence Care System Partner — Managed care organization contracted for home care services
- Medicaid Government — Primary payer of home care and long-term care services in New York State, setting reimbursement rates and requirements that impact agency operations.
- MetroPlus Health Plan Partner — Managed care organization contracted for home care services
- Metroplus Health Plan Partner — Managed care organization contracted with CPCHAP to provide home care services to Medicaid-eligible individuals.
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Client-Centered Care Planningmethodology: client_centered_care_planningBy co-developing individualized care plans with clients, families, and medical professionals, we improve care outcomes because involving clients in decision-making enhances relevance, adherence, and dignity.
- Culturally and Linguistically Concordant Care Modelmethodology: culturally_concordant_careBy aligning home care workers with clients based on shared language, cultural background, and religious practices, we improve client comfort and care adherence because cultural familiarity builds trust and reduces barriers to engagement.
- Equity-Centered Policy Advocacymethodology: equity-centered policy advocacyBy advocating for fully funded Medicaid and long-term care services, we improve quality of life and worker dignity because equitable public investment enables sustainable, high-quality care for marginalized populations including women, people of color, immigrants, and low-income New Yorkers.