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Lesbian and Gay Community Services Center Inc

New York, NY · EIN 133217805 · Form 990 · FY2024 · NTEE P800 · Human Services · Large ($10M-$50M) · gaycenter.org
revenue
$19.7M
expenses
$18.2M
net assets
$27.8M
employees
237
volunteers
500
program ratio
80%
mission · from form 990

The New York City's Lesbian, Gay, Bisexual & Transgender Community Center empowers people to lead healthy, successful lives. The Center celebrates our community and advocates for justice and opportunity.

profile · synthesized from sources

The New York City Lesbian, Gay, Bisexual & Transgender Community Center provides direct services, advocacy, and community-building programs for LGBTQ+ individuals across New York City. It offers youth development, mental health and substance use recovery, family support, and cultural programming. The Center also leads statewide policy advocacy and serves as a hub for community organizations, offering space and resources to thousands of visitors each week.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $8.34M
    YOUTH SERVICES: CENTER YOUTH: IS COMPRISED OF YOUTH LEADERSHIP, YOUTH SUBSTANCE USE PREVENTION, & YOUTH CLUBHOUSE SERVICES. CENTER YOUTH PROVIDES A SAFE, INCLUSIVE AND AFFIRMING ENVIRONMENT TO FOSTER RELATIONSHIPS, PERSONAL AND PROFESSIONAL SKILLS AND THE EVOLUTIONS OF IDENTITY. OPEN TO YOUNG PEOPLE BETWEEN THE AGES OF 13-21, THE PROGRAM BUILDS SELF-ESTEEM AND HELPS READY YOUTH FOR VARIOUS LIFE STAGES. SERVICES INCLUDE PEER LEADERSHIP TRAINING, SUMMER CAMP, DISCUSSION GROUPS, COLLEGE PREPARATION, CAREER AND VOCATIONAL GUIDANCE, MENTORING, INDIVIDUAL PREVENTION COUNSELING AND ACTIVITY GROUPS, MUSIC & ARTS PROGRAMMING, AND PAID EXTERNSHIPS/INTERNSHIPS. CENTER YOUTH ALSO LEADS A CITYWIDE COALITION OF YOUTH PROVIDERS AND YOUNG PEOPLE DESIGNED TO SUPPORT YOUNG PEOPLE AT THE INTERSECTION OF SUBSTANCE USE AND HOMELESSNESS. THE COALITION CONDUCTS AN ANNUAL NEEDS ASSESSMENT OF THE TARGET POPULATION AND MAKES POLICY RECOMMENDATIONS AT THE CITY AND STATE LEVELS.
  2. #2 $311K
    Advocacy, Government Affairs and Arts and Culture: THE ADVOCACY AND GOVERNMENT AFFAIRS DEPARTMENT ADVANCES EQUITABLE AND AFFIRMING POLICIES, PROTECTIONS AND OPPORTUNITIES FOR ALL LGBTQ PEOPLE ACROSS NEW YORK STATE BY LEADING MOBILIZATION EFFORTS BUILT ON DEEP COMMUNITY ENGAGEMENT AND STRATEGIC COALITION BUILDING. THE CENTER LEADS A STATEWIDE ADVOCACY INITIATIVE THAT SEEKS TO CREATE LASTING CHANGE FOR THE CIVIL RIGHTS OF THE LGBTQ COMMUNITY OF NEW YORK STATE. AS PART OF THIS INITIATIVE, THE CENTER SUPPORTS THE DIVERSE INTERSECTIONS OF OUR COMMUNITY TO ENFORCE, PROTECT AND ADVANCE LGBTQ+ RIGHTS THROUGH PROACTIVE POLICY AND LEGISLATIVE WORK AND ALSO BY EDUCATING, EMPOWERING AND MOBILIZING OUR COMMUNITY MEMBERS VIA THE PROVISION OF CIVIC ENGAGEMENT TOOLS AND TRAININGS THAT INCUBATE AND DEVELOP THE EMERGING LEADERS AND ACTIVISTS ACROSS NEW YORK STATE. THE CENTER IS ALSO A FOUNDING MEMBER AND CURRENT ADMINISTRATOR OF THE NYS LGBT HHS NETWORK, A COALITION OF LGBTQ+ NON-PROFIT ORGANIZATIONS THAT PROVIDE HOLISTIC HEALTH CARE, EDUCATION, LEGAL AND SOCIAL SERVICES TO LGBTQ+ COMMUNITIES IN NEW YORK. AS ADMINISTRATOR, THE CENTER WORKS WITH NETWORK MEMBER AND COMMUNITY MEMBERS TO INCREASE ACCESS TO A DIVERSE RANGE OF HIGH-QUALITY SERVICES AND RESOURCES., AS WELL AS INCREASING RECOGNITION OF AND FUNDING FOR THE CONTINUUM OF HEALTH CARE NEEDS IN THE LGBTQ COMMUNITIES ACROSS NEW YORK. THE CENTER IS THE BACKBONE OF OUR COMMUNITY, AND OUR DEDICATED INFORMATION AND REFERRAL STAFF HELP THOUSANDS OF VISITORS NAVIGATE THE CENTER AND ALL OF NEW YORK CITY EVERY WEEK. COMBINE OUR SERVICES AND PROGRAMMING WITH OUR ROLE IN THE COMMUNITY, THEN PLACE ALL OF THIS IN A FACILITY LIKE OURS, AND WHAT YOU GET IS A ONE OF A KIND LGBT CENTER WITH A SPECIAL PURPOSE. OUR FUNCTION IS TO PROVIDE A PLACE IN WHICH LGBT PEOPLE CAN MEET, SEEK SERVICES AND FIND SUPPORT. WHAT TRULY DIFFERENTIATES THE CENTER IS THE SENSE OF HOME THAT WE PROVIDE FOR THE MORE THAN 6,000 PEOPLE WHO VISIT US EACH WEEK. IN ADDITION TO OFFERING AFFORDABLE MEETINGS ROOMS AND EVENT SPACES FOR RENT, THE CENTER IS A RESOURCE AND INFORMATION HUB. OUR INFORMATION AND REFERRAL STAFF COORDINATE THOUSANDS OF ACTIVITIES EACH YEAR ON BEHALF OF THE LGBT ORGANIZATIONS, INDIVIDUALS AND NONPROFITS WHO HOST THEIR FUNCTIONS IN OUR BUILDING. ALSO A HOME FOR THE ARTS AND EDUCATION SINCE ITS INCEPTION, THE CENTER IS AT THE HEART OF LGBT CULTURE IN NEW YORK CITY. FROM THE FAMOUS KEITH HARING MURAL TO OTHER PERMANENT AND ROTATING ART INSTALLATIONS, THE CENTER PROVIDES A FORUM FOR ARTISTS, AUTHORS AND PERFORMERS TO CREATE, CELEBRATE AND CONNECT. THE CENTER IS ALSO HOME TO THE PAT PARKER/VITO RUSSO CENTER LIBRARY AND THE LGBT COMMUNITY CENTER NATIONAL HISTORY ARCHIVES. OPEN BY APPOINTMENT, THE CENTER'S ARCHIVE COLLECTION HAS GROWN TO INCLUDE THOUSANDS OF PAPERS, PERIODICALS, CORRESPONDENCE AND PHOTOGRAPHS DONATED BY LGBT COMMUNITY MEMBERS AND ORGANIZATIONS. LGBT COMMUNITY MEMBERS AND ORGANIZATIONS.
named programs · 7 · from sources

What they call their work

Advocacy and Government Affairs
Program that mobilizes community members, provides civic engagement training, and leads policy initiatives to advance LGBTQ+ rights in New York State
Center Youth
Youth program for ages 13-21 offering leadership training, college and career prep, mentoring, internships, substance use prevention, counseling, and arts programming in a safe, affirming environment
LIFT
LGBTQ+ specific family therapy certification program for clinicians to improve culturally competent care for LGBTQ+ youth and families
Pat Parker/Vito Russo Center Library and National History Archives
Library and archival collection open by appointment, preserving LGBTQ+ history through donated papers, photographs, and periodicals
Recovery and Wellness Programs
OASAS-licensed outpatient substance use treatment for ages 13+, including harm reduction counseling, recovery groups, and specialized support for TGNCNB individuals
RiseOut
Statewide advocacy coalition representing over 50 LGBTQ+ and allied organizations across New York State, focused on advancing LGBTQ+ civil rights through policy and civic engagement
Services for LGBTQ+ Immigrants
Free support including immigration workshops, legal clinics, language courses, support groups, and insurance navigation for LGBTQ+ immigrants
activities · 13 groups

What they do

  • LGBTQ+ Legal and Policy Advocacy 3 activities
    • Policy advocacy for LGBTQ+ youth
      Leads a citywide coalition focused on supporting LGBTQ+ youth at the intersection of substance use and homelessness, conducts annual needs assessments, and makes policy recommendations at city and state levels.
    • State-level civil rights advocacy
      Leads a statewide advocacy initiative to advance civil rights for LGBTQ+ people in New York through community mobilization, policy development, and strategic coalition building.
    • Statewide LGBTQ+ advocacy coalition leadership
      Leads RiseOut, a statewide coalition representing over 50 LGBTQ+ and allied organizations across New York State, and serves as founding member and administrator of the NYS LGBT HHS Network, advocating for increased access to health and social services and securing funding for LGBTQ+ communities.
  • Community Space Provision 1 activity
    • Community space and event hosting
      Operates a community center in the West Village offering rental spaces and hosting community events, meetings, and cultural programming. Facilitated 7,343 community reservations and hosted over 7,300 community event participants in 2025. Serves over 6,000 visitors weekly.
  • LGBTQ+ Community Events and Celebrations 1 activity
    • Cultural and arts programming
      Produces the monthly Second Tuesday Arts and Culture Series and hosts performances, workshops, and events for LGBTQ+ artists, authors, and performers. Offers arts and cultural programming including performing arts for youth.
  • Community Safety and Conduct Enforcement 1 activity
    • Facility safety and behavioral standards enforcement
      Establishes and enforces community agreements for behavior at its physical location, virtual meetings, and off-site events through a front desk team and restorative re-engagement practices for previously suspended individuals.
  • Professional Training and Certification in Mental Health 1 activity
    • LGBTQ+-specific clinician training program
      Runs LIFT, an LGBTQ+-specific family therapy certification program that trains mental health clinicians in culturally competent care.
  • Oral History Collection and Preservation 1 activity
    • Library and historical archives
      Maintains the Pat Parker/Vito Russo Center Library and the LGBT Community Center National History Archives, preserving thousands of donated papers, periodicals, correspondence, and photographs from LGBTQ+ individuals and organizations.
  • Direct Mental Health Counseling and Support Services 1 activity
    • Mental health and family support services
      Provides individual and family counseling services, including mental health support for LGBTQ+ youth and their families. Delivered 2,419 mental health services in 2025.
  • Organizational DEI Capacity Building 1 activity
    • Racial equity and organizational accountability initiatives
      Commits to transforming organizational culture, practices, and policies to align with racial equity values; communicates transparently about progress and creates space for community critique, feedback, and dialogue in response to organizational mistakes.
  • LGBTQ+ Immigrant and Asylum Support Services 1 activity
    • Services for LGBTQ+ immigrants
      Delivers targeted support services for LGBTQ+ immigrants, providing culturally affirming resources and direct assistance. Provided 4,381 services to LGBTQ+ immigrants in 2025.
  • Outpatient Substance Use Treatment 1 activity
    • Substance use recovery and harm reduction services
      Provides OASAS-licensed substance use treatment for individuals aged 13 and older, including 12-step Narcotics Anonymous groups and individualized harm reduction counseling, with specialized services for crystal meth users and transgender, gender nonconforming, and nonbinary individuals. Delivered 14,856 substance use recovery services in 2025.
  • Nonprofit-Operated Cafés and Social Enterprises 1 activity
    • The Bureau Cafe operations
      Operates The Bureau Cafe, a queer-owned and operated space offering coffee, pastries, snacks, free WiFi, and seating daily from 10 a.m. to 4 p.m.
  • LGBTQ+ Community Support and Resource Centers 1 activity
    • Youth engagement and volunteer leadership development
      Operates a community-building group for young LGBTQ+ New Yorkers focused on philanthropy, volunteerism, and networking; develops programming to engage youth as members, volunteers, and leaders of The Center and supports Center initiatives through volunteer time.
  • Youth Leadership Development Programs 1 activity
    • Youth leadership and development programs
      Offers youth leadership programs for LGBTQ+ youth ages 13–22 that include paid internships, college preparation, career readiness support, peer leadership training, mentoring, and summer camp. Provides weekday drop-in access to a computer lab to support job searches and college applications.
financials · form 990 · fy2024
revenue
Total revenue$19.73M
Contributions & grants$17.39M88%
Program service revenue$1.50M8%
Investment income$252K1%
Other revenue$587K
expenses
Total expenses$18.21M
Program expenses80%
Admin / overhead5%
Fundraising15%
Salaries & benefits$12.01M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$30.47M
Cash$9.92M
Investments$0
Liabilities$2.67M
Net assets$27.80M
Liquid reserves6.5 mo
5 years on record · 2019–2024 · YoY revenue +22.3%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 11
NameTitleHours/wkCompensation
Carla Smith Chief Executive Officer 35 $305K
Jeffrey Klein Chief Operating Officer 35 $300K
Cristina Jones Chief People & Equity Officer 35 $264K
Frank Lei thru 11124 Former Chief Financial Officer 35 $253K
Daniel Reyes Thru 63025 Former CHIEF PROGRAMS OFFICER 35 $243K
Renee Colombo Chief Development/Comm Officer 35 $230K
Gabriel Katz Thru 72624 Former Medical Director 35 $212K
Dinean Robinson Sr. Dir. of Comms & Mktg 35 $182K
Leah Munnelly Managing Dir. of Philanthropy 35 $181K
Natasha Jones Senior Dir of Comm Programs 35 $175K
Trevon Mayers thru 61625 Former Sr Director of AGA 35 $166K
board members · 14
  • ALLYN SHAW — PRESIDENT
  • Addison Shultz — BOARD MEMBER
  • Erwin de Leon — REC Chair
  • James Goldrick — Board Member
  • Jeffrey Schneider — DEvelopment chair
  • Jill Schlesinger — Treasurer
  • Jo-N Williams — Board Member
  • Kim Stolz — BOARD MEMBER
  • Lisa Linsky — Secretary
  • Lolita Morrow — BOARD MEMBER
  • Michael Broadbery — Board Member
  • Miles Tyrell — Audit Chair
  • Mitchell Stein — BOARD MEMBER
  • Nathan Stein — BOARD MEMBER
relationships · 8

Who they work with

  • Block association Partner — Participates in block association meetings to coordinate with neighborhood leaders on community impact.
  • Community board Partner — Engages with local community boards to maintain positive neighborhood relations.
  • NYS LGBT HHS Network Network — Founding member and current administrator of a coalition of LGBTQ+ nonprofits providing holistic services across New York State.
  • RiseOut Coalition — The Center leads and coordinates the RiseOut coalition, which includes over 50 LGBTQ+ and allied organizations across New York State.
  • Sirens Women's+ Motorcycle Club of NYC Partner — Community group affiliated with or supported by The Center, referenced through member testimony.
  • The Bureau of General Services – Queer Division Partner — The Bureau Cafe is an extension of The Bureau of General Services – Queer Division.
  • Young Leaders Council Partner — Advises Center staff and board members and develops programming to engage young LGBTQ New Yorkers.
  • email@thecenter.org Partner — Used as contact point for youth program intake and engagement.
strategies · 5

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Affirming Safe Space Model
    methodology: affirming_safe_space
    By providing a safe and affirming environment where LGBTQ+ individuals can access services and build community, the organization increases utilization and psychosocial well-being because safety and validation are foundational prerequisites for vulnerable populations to engage in care and connection.
  • Community-Adaptive Service Delivery
    methodology: community-adaptive service model
    By continuously adapting programming and services in response to evolving community needs, the organization sustains engagement and relevance because responsiveness to lived experience fosters trust and ensures services remain aligned with actual needs rather than assumed ones.
  • Integrated Community Support Model
    methodology: integrated_community_support
    By delivering services across health, economic, social, and cultural domains through coordinated in-person and virtual platforms, the organization produces holistic well-being and engagement because addressing interconnected needs in a unified way reduces barriers and strengthens community resilience.
  • Integrated Support and Advocacy Model
    methodology: integrated_support_model
    By combining direct service provision with advocacy and community building, the organization produces sustained individual and systemic change because support without activism fails to address root causes, while activism without services lacks grounding in community needs.
  • Intersectional Advocacy Framework
    methodology: intersectional_advocacy
    By centering advocacy and service delivery on communities most impacted by systemic oppression, the organization produces more equitable outcomes because this focus ensures that resources and policy efforts address the root causes of marginalization faced by LGBTQ+ individuals at the intersections of race, class, and identity.