named programs · 4 · from sources
What they call their work
Health Workforce Collaborative (HWC)
Statewide infrastructure initiative co-founded by HWNY in 2020 to coordinate health workforce development efforts, connect stakeholders, and deploy digital tools to support training, employment, and professional development.
Institute for Career Advancement in Medicine (ICAM)
Program spotlighted in partnership with Clinton Community College – SUNY, providing career advancement opportunities in medicine for students and job seekers.
MASH Camps
Customizable programs that expose local high school students to healthcare careers, employers, and educational pathways through hands-on experiences and community engagement.
Rural Immersion Program
Workforce development initiative designed to address recruitment challenges in rural areas by connecting healthcare professionals with opportunities in underserved communities.
activities · 3 groups
What they do
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Healthcare Workforce Training & Career Pathways 6 activities
- Digital training tools and platforms for healthcare workforceDevelops and deploys digital tools, including customizable, mobile-accessible, scenario-based compliance training and an agile learning management system, to support training delivery, tracking, and reporting for healthcare workers. These tools have enabled the training of over 50,000 long-term care workers and supported large-scale compliance re-certification efforts.
- Healthcare workforce training academies and curriculaOffers structured training programs such as the Care Management Academy and Mental Health First Aid (8-hour certification) to develop skills in care management and mental health support for healthcare teams. Also designs custom, healthcare-specific training solutions tailored to organizational needs.
- Scholarship and career pathway support for health professions studentsAdministers annual competitive scholarships for students who have completed AHEC programs and are entering medical or health professions training. Deploys a digital platform to connect students, job seekers, training institutions, employers, and community agencies with career pathways and workforce resources across New York State.
- Strategic partnerships and collaborative infrastructure developmentCo-founded and supports statewide collaborative infrastructures including the New York State Area Health Education Center System (AHEC) and the Health Workforce Collaborative (HWC). Develops strategic partnerships among healthcare employers, educators, policymakers, and community-based organizations to advance workforce development.
- Workforce development capacity building for healthcare organizationsProvides advisory services, strategic frameworks, and infrastructure support to healthcare organizations such as NYC Health + Hospitals and 1199SEIU to address workforce shortages, recruitment, diversity, equity and inclusion, accessibility, training delivery, and retention. Uses a five-step human-centered workforce development framework and has supported hundreds of clients over 20 years.
- Youth and community workforce development programsImplements youth-focused workforce development initiatives including MASH Camps, job shadow programs, and rural immersion experiences to expose high school and health professions students to healthcare careers, workplace cultures, and underserved communities. Manages end-to-end operations including promotion, recruitment, and coordination.
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Professional Job Board & Career Placement Services 1 activity
- Digital recruitment and HR engagement platformsProvides customizable recruitment platforms and instant text messaging tools to streamline hiring, reduce administrative burden, maintain candidate engagement, and improve HR outreach to healthcare employees.
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Uncategorized 1 activity
- Employee experience and organizational improvement workshopsDelivers human-centered, creative problem-solving workshops to help healthcare organizations identify and act on employee experience challenges. Uses service design methodologies to engage workers in collaborative improvement efforts.
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financials · form 990 · fy2024
revenue
Total revenue$1.77M
Contributions & grants$460K26%
Program service revenue$1.30M74%
Investment income$3K0%
Other revenue$846
expenses
Total expenses$1.96M
Program expenses73%
Admin / overhead27%
Fundraising0%
Salaries & benefits$1.56M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$573K
Cash$295K
Investments$0
Liabilities$217K
Net assets$357K
Liquid reserves1.8 mo
6 years on record · 2019–2024 · YoY revenue +11.0%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 2
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| RICHARD K MERCHANT | CHIEF EXECUTIVE OFFICER | 40 | $226K |
| CHRISTINA DELORENZO | CHIEF FINANCIAL OFFICER | 40 | $138K |
board members · 14
- ALLISON AN DUGGAN — DIRECTOR
- CHARLES N ASWAD — DIRECTOR
- DAN YOUNG — DIRECTOR
- DAVID E ROGERS — DIRECTOR
- DAVID W FELTON — CHAIR
- GERALD R CAYER — DIRECTOR
- HAZEL SANDERSON-MARCOUX — DIRECTOR
- JORDAN WOOD — DIRECTOR
- KENT N HALL — DIRECTOR
- L THOMAS WOLFF — VICE CHAIR
- MANTOSH J DEWAN — DIRECTOR
- PAUL DINGMAN — DIRECTOR
- RODNEY BOULA — TREASURER
- TRICIA A PETER-CLARK — SECRETARY
relationships · 29
Who they work with
- 1199SEIU Partner — Client organization supported in workforce development, including digital training solutions for long-term care workers.
- 1199SEIU Training and Employment Funds Partner — Partnered to provide digital tools for training long-term care workers.
- BQLI AHEC Partner — Academic partner organization collaborating on workforce development initiatives.
- Carthage Area Hospital Partner — Partnered to implement workforce solutions including the Rural Immersion Program.
- Cayuga Medical Center & Cayuga Health System Partner — Partnered to improve HR communications during the early stages of the COVID-19 pandemic.
- Central New York Area Health Education Center Partner — Collaborates with HWNY to deliver online compliance training programs.
- Central New York Area Health Education Center (CNYAHEC) Partner — Key partner organization with which HWNY collaborates on digital technology solutions for career exploration and workforce development.
- Health Workforce Collaborative Partner — Co-founded and collaborates with the Health Workforce Collaborative (HWC) to advance health workforce development in New York State.
- Health Workforce Collaborative Partner — Collaborates with the Health Workforce Collaborative, a partner organization that shares values of equity, solidarity, and social responsibility in workforce development.
- Health Workforce Collaborative Partner — Collaborative initiative aligned with values of democracy, equity, and social responsibility in workforce development.
- Health Workforce Collaborative Partner — Collaborative partnership focused on workforce development grounded in values of equity, democracy, and social responsibility.
- Health Workforce Collaborative Hub Network — Member organization with access to and presence on the Health Workforce Collaborative Hub network-wide database of programs and services.
- Health Workforce Collaborative Hub Network — Network-wide database used to host and share programs, services, and training offerings.
- Le Moyne College Partner — Collaborated to improve recruitment and engagement of students in clinical advancement programs.
- Mother Cabrini Health Foundation Partner — Recognized with the 2025 Collaborator of the Year Award for its leadership and support in advancing healthcare workforce development in New York State.
- NYC H+H Partner — Client organization that has worked with HWNY to address critical workforce challenges.
- NYC Health + Hospital Corporation Partner — Client organization for which HWNY delivered compliance training solutions through the OneCity Health LMS.
- NYC Health + Hospitals Partner — Client organization supported in addressing workforce challenges including recruitment, training, and retention.
- NYS Association for Rural Health Partner — Collaborates on remote engagement strategies for rural health members using digital tools.
- New York State Area Health Education Center System Network — Co-founded and previously led as Associate Director; ongoing affiliation through mission alignment.
- Northern Area Health Education Center (NAHEC) Partner — Partner in the Rural Immersion Program and other healthcare workforce development initiatives.
- Not specified Partner — Develops strategic partnerships to deliver health workforce initiatives in pipeline programming, clinical training support, and continuing education.
- OneCity Health Partner — PPS partner whose Learning Management System was enhanced by HWNY to support compliance training for NYC Health + Hospital employees.
- PivotSixtyFive Partner — Collaborating workforce development organization providing complementary expertise and services.
- R Gandhi Partner — Cited in reference to infrastructure equity philosophy; quote used to frame organizational approach.
- SEIU 1199 Partner — Client organization that has worked with HWNY to address critical workforce challenges.
- SEIU 1199’s Ladders to Value (LTV) Partner — Client partner for overseeing managed long-term care workforce development initiatives.
- SUNY Upstate Medical University Partner — Collaborates on rural medicine and physician assistant education programs to address healthcare workforce shortages.
- United Helpers Partner — Received support during a COVID outbreak to address critical workforce and resource needs.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Human-Centered Workforce Designmethodology: human-centered designBy applying human-centered design and service design thinking to workforce development, the organization improves recruitment, retention, and employee engagement because inclusive, co-created solutions better address systemic pain points and lived experiences of healthcare workers.
- Integrated Technology-Enabled Training Deliverymethodology: technology-enabled training deliveryBy delivering mobile-accessible, virtual, and technology-optimized training, the organization increases engagement and access to workforce development because flexible, healthcare-tailored platforms reduce barriers for time-constrained and geographically dispersed workers.
- Systemic Multi-Stakeholder Collaborationmethodology: multi-stakeholder_collaborationBy fostering coordinated, multi-stakeholder partnerships among government, industry, and community organizations, the organization builds a more resilient and inclusive health workforce because systemic challenges require aligned, ecosystem-wide solutions that amplify impact beyond individual programs.