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COMMUNITY WORK AND INDEPENDENCE INC

GLENS FALLS, NY · EIN 141470091 · Form 990 · FY2024 · NTEE J30Z · Employment · Large ($10M-$50M) · cwinc.org
revenue
$20.3M
expenses
$18.2M
net assets
$11.7M
employees
408
volunteers
8
program ratio
93%
mission · from form 990

RESIDENTIAL AND DAY SERVICES WHICH PROVIDE STRUCTURED SUPPORT AND ACTIVITIES IN NATURAL SETTINGS TO PROMOTE INDEPENDENCE, INCLUSION, CHOICES, SELF-ESTEEM AND SKILL DEVELOPMENT.

profile · synthesized from sources

Community, Work and Independence Inc. (CWI) provides residential, day, and community support services for individuals with developmental disabilities and other challenges in upstate New York. The organization promotes independence, inclusion, and skill development through structured programs across Warren, Washington, and Saratoga counties. Founded in 1963, CWI serves nearly 900 individuals and employs over 320 staff, operating with an annual budget near $19 million.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $7.71M
    INDIVIDUAL RESIDENTIAL ALTERNATIVE PROGRAM PROVIDED 365 DAYS OF SERVICES TO APPROXIMATELY 50 INDIVIDUALS. RESIDENTIAL SETTINGS PROVIDE STRUCTURED ENVIRONMENTS TO ASSIST WITH DAILY LIVING SKILLS AND SKILL DEVELOPMENT.
  2. #2 $2.10M
    COMMUNITY PROGRAMS CONSISTS OF CONSUMER DIRECT SERVICES AND HABILITATION SERVICES TO DISABLED INDIVIDUALS LIVING IN THE COMMUNITY.
named programs · 3 · from sources

What they call their work

Community Programs
Offers consumer-directed and habilitation services to individuals with disabilities living in the community
Individual Residential Alternative Program
Provides 365-day residential services in structured environments to support daily living skills and development for approximately 50 individuals
South Street Apartments
Inclusive housing initiative developed in partnership with OPWDD and NYS Homes and Community Renewal to expand supportive housing options
activities · 5 groups

What they do

  • Residential Support for Developmental Disabilities 2 activities
    • Delivering community support services for individuals with disabilities
      Provides community-based support services to nearly 900 individuals across 19 locations in Warren, Washington, and Saratoga counties, promoting independence and inclusion.
    • Providing residential support services for individuals with disabilities
      Provides year-round residential support services to approximately 50 individuals across Warren, Washington, and Saratoga counties, focusing on daily living skills and skill development. Delivered 18,529 billable units of residential services in a single year.
  • Supported Employment for Developmental Disabilities 2 activities
    • Distributing public health information to individuals with disabilities
      Provides access to critical public health resources, including information from the NYS Office for People with Developmental Disabilities and Department of Health, to individuals served, their families, and staff.
    • Providing consumer-directed and community habilitation services
      Offers consumer-directed and habilitation services to disabled individuals living in the community, supporting personal development and independent living.
  • Volunteer Engagement and Capacity Support 1 activity
    • Facilitating volunteer engagement for program participants
      Supports program participants in volunteering over 10,000 hours annually across more than 50 organizations in a four-county region, enhancing community integration and personal growth.
  • Day Habilitation Services 1 activity
    • Operating day support programs for individuals with disabilities
      Runs day support programs across Warren, Washington, and Saratoga counties for individuals with differing abilities, offering structured community and skill-building activities.
  • Non-Discrimination Compliance and Access Assurance 1 activity
    • Providing non-discriminatory transportation services
      Ensures equitable access to transportation services without discrimination based on race, color, or national origin in compliance with Title VI, serving individuals with disabilities and other barriers.
financials · form 990 · fy2024
revenue
Total revenue$20.29M
Contributions & grants$401K2%
Program service revenue$19.09M94%
Investment income$37K0%
Other revenue$763K
expenses
Total expenses$18.17M
Program expenses93%
Admin / overhead7%
Fundraising0%
Salaries & benefits$14.29M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$17.97M
Cash$8.31M
Investments$0
Liabilities$6.28M
Net assets$11.69M
Liquid reserves5.5 mo
4 years on record · 2020–2024 · YoY revenue -2.1%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 4
NameTitleHours/wkCompensation
JEANNE JENKINS HEALTH SERVICES SPECIALIST 80 $145K
MICHELE SWINTON RESIDENTIAL MANAGER 80 $142K
ERICA HAYES RESIDENTIAL MANAGER 80 $126K
APRIL BOUCHER COO 40 $125K
board members · 8
  • BRIAN ROLLO — DIRECTOR
  • HARRIET BUSCH — DIRECTOR
  • HOLLY KLINGENBERG — DIRECTOR
  • J ANDREW COLLINS — SECRETARY
  • KURT MOSER — TREASURER
  • LISA HAYES — DIRECTOR
  • MARK HASSELWANDER — DIRECTOR
  • MINDY WILSON — CHAIR
relationships · 17

Who they work with

  • Bonacio Construction Partner — Partner in constructing inclusive housing through the South Street Apartments project
  • Citizen Advocates Partner — Formal affiliation to strengthen community-based services while preserving CWI's leadership and mission
  • Federal Transit Administration Government — Follows FTA Circular 4702.1.A for Title VI compliance in transportation services.
  • GF South Street Apartments LLC Partner — Partner in developing inclusive housing through the South Street Apartments project
  • IDDO Partner — Shares IDDO as a resource for individuals with intellectual and developmental disabilities, their families, and caregivers.
  • Morcon Tissue Partner — Collaborates to create competitive employment opportunities for people with disabilities and generate mission-supporting revenue
  • NYS Homes and Community Renewal Government — Partner in expanding inclusive housing opportunities through the South Street Apartments project
  • NYS Office for People with Developmental Disabilities Government — Source of COVID-19 guidance and resources shared with individuals served, families, and employees.
  • NYSID Partner — Collaborates to create competitive employment opportunities for people with disabilities and generate mission-supporting revenue
  • New York State Department of Health Government — Source of COVID-19 guidance and resources shared with individuals served, families, and employees.
  • New York State Office for People With Developmental Disabilities Government — Partner in expanding inclusive housing opportunities through the South Street Apartments project
  • OPWDD Government — Adheres to OPWDD Part 624 Regulations in corporate compliance and quality assurance practices.
  • Office for Civil Rights Government — Enforces civil rights protections against discrimination for individuals served by CWI.
  • Office for Civil Rights, U.S. Department of Health and Human Services Government — Complies with civil rights enforcement under OCR for non-discrimination in federally funded programs.
  • Salvation Army Partner — Program participants volunteer at Salvation Army locations.
  • U.S. Department of Health and Human Services Government — Subject to civil rights enforcement by HHS Office for Civil Rights due to federal financial assistance.
  • Venmo Partner — Accepts donations through Venmo using a QR code or via @communityworkindepence
strategies · 2

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Community Integration to Build Independence
    methodology: independence-building through community integration
    By supporting individuals through community-based employment, volunteering, recreation, and independent living programs, the organization fosters greater independence and self-advocacy because real-world engagement strengthens skills and personal agency.
  • Person-Centered Support for Self-Determined Lives
    methodology: person-centered support
    By using person-centered supports and services, the organization empowers individuals with developmental disabilities to pursue self-determined lives because individualized planning increases autonomy and engagement in meaningful activities.