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CENTER FOR HEARING AND COMMUNICATION

New York, NY · EIN 131624127 · Form 990 · FY2024 · Medium ($1M-$10M)
revenue
$7.6M
expenses
$7.1M
net assets
$5.8M
employees
109
volunteers
55
program ratio
80%
mission · from form 990

Center for Hearing and Communication provides high-quality comprehensive services to empower people affected by hearing loss, deafness or listening challenges.

profile · synthesized from sources

Center for Hearing and Communication provides comprehensive services for individuals affected by hearing loss, deafness, or listening challenges. The organization offers rehabilitation services including auditory-oral therapy, speech and language training, academic support, mental health counseling, and assistive technology access. It operates in New York and Florida, serving children and adults through clinical, educational, and wellness programs.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $2.14M
    Rehabilitation Services: The center conducts a highly regarded listening and spoken language therapy program to children of all ages with hearing loss, an auditory based language processing therapeutic program, and speech reading and auditory training for adults. The Center also provides individual and group academic support to children with hearing loss. The emotional health and wellness center provides mental health counseling and evaluations to individuals who communicate using spoken language and or American sign language.
  2. #2 $1.56M
    Florida Office: In Florida, Clinical services include diagnostic audiological evaluations, hearing aid and device evaluation and dispensing, case management, psychological evaluations, mental health counseling for children and adults and their families, job placement and coaching. Outstanding out of school programming is provided after school and during summer and includes educational, recreational and employment training for children ranging from elementary through high school age which is funded from grants received. Our Florida office is a distribution center for specialized telephone equipment for Florida residents with hearing loss under Florida Telecommunications Relay Inc. Florida adult programs include mental health services and educational workshops
named programs · 7 · from sources

What they call their work

Emotional Health and Wellness Center
Offers mental health counseling and psychological evaluations for individuals and families affected by hearing loss.
Florida Office Clinical and Support Services
Offers audiological evaluations, hearing aid dispensing, case management, mental health counseling, job placement, and coaching for children and adults with hearing loss.
H.E.A.R. Program
Provides homebound seniors with case management and audiological care; focuses on hearing loss education, access, and resources.
HIV/AIDS/STIs Educational Workshops
Conducts educational workshops for adults in Florida on HIV/AIDS and sexually transmitted infections.
Out-of-School Programming (Florida)
Provides after-school and summer educational, recreational, and employment training programs for children with hearing loss from elementary through high school age.
Rehabilitation Services
Provides auditory-oral speech and language therapy for children and adults, academic support for children with hearing loss, and mental health counseling for individuals using spoken language or American Sign Language.
Specialized Telephone Equipment Distribution
Distributes specialized telecommunication devices to Florida residents with hearing loss through a partnership with Florida Telecommunications Relay Inc.
activities · 2 groups

What they do

  • Hearing Health Services and Support 5 activities
    • Comprehensive audiology and speech-language services
      Provides comprehensive hearing tests, tinnitus and hyperacusis treatment, hearing aid evaluation and fitting, speech and language therapy, emotional health counseling, and educational support for individuals of all ages with hearing loss. Services are delivered by a multidisciplinary team including audiologists, speech-language pathologists, teachers of the Deaf and Hard of Hearing, psychologists, and mental health therapists.
    • Demonstration and distribution of assistive listening devices
      Provides demonstrations of assistive listening and alerting devices for individuals and groups to evaluate personal and environmental benefits. Distributes free amplified telephones to qualifying Florida residents who are deaf, hard of hearing, deaf/blind, or speech impaired, and facilitates access to free CapTel and CaptionCall captioned phones through CHC audiologists or hearing specialists.
    • Florida-based audiology and social support programs
      Operates a Florida office that provides diagnostic audiological evaluations, hearing aid dispensing, case management, mental health counseling, job placement support, after-school and summer programming for school-aged children, and serves as a distribution center for specialized telephone equipment. Delivers the H.E.A.R. program offering case management and audiological care to homebound or mobility-limited seniors, along with HIV/AIDS/STI educational workshops for adults.
    • Free online hearing screening
      Offers a free, 5-minute online hearing screening accessible from any device with headphones or earbuds, providing immediate feedback of results to users. Recommends annual screenings for all adults as part of hearing health maintenance.
    • OTC hearing aid consultation and distribution
      Offers free 15-minute phone consultations about over-the-counter (OTC) hearing aids to residents of the Tri-State Area and provides the CS50+ personal sound amplification product from Sound World Solutions.
  • Deaf and Hard of Hearing Support Services 1 activity
    • Specialized support for Usher syndrome
      Provides coordinated care, guidance, and support for individuals and families affected by Usher syndrome through a multidisciplinary team that includes audiologists, speech-language pathologists, teachers of the deaf, deafblind specialists, assistive technology specialists, and mental health therapists.
financials · form 990 · fy2024
revenue
Total revenue$7.56M
Contributions & grants$5.69M75%
Program service revenue$1.42M19%
Investment income$218K3%
Other revenue$222K
expenses
Total expenses$7.15M
Program expenses80%
Admin / overhead10%
Fundraising10%
Salaries & benefits$5.06M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$14.17M
Cash$593K
Investments$3.56M
Liabilities$8.41M
Net assets$5.75M
Liquid reserves7.0 mo
6 years on record · 2019–2024 · YoY revenue +7.8%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 8
NameTitleHours/wkCompensation
Nadler Nancy Deputy Executive Director 35 $180K
Hanin Laurie Executive Director 35 $149K
Distefano Michele Director of Audiology 35 $133K
Wax Jeffrey Director of Emotional Health and Wellness 35 $129K
Perez Tracy Regional Executive Director 35 $118K
Mihalik Camille Director of the Shelley and Steven Einhorn Communication Center 35 $116K
Akins Sibyl-Michelle Director of Finance 35 $110K
Ginsburg Stern Carolyn Director of Outreach & Strategic Initiatives 35 $102K
board members · 17
  • Adasko Lee — Board Member
  • Albanese Christopher V — Board Member
  • Berelson Ellen S — Officer
  • Bogdanoff Baker Heather J — President
  • Brainson David — Board Member
  • Cohen Jeffrey M — Vice President
  • Ed Wentzheimer — Board Member
  • Edelman Susan — Board Member
  • Felder Barry G — Board Member
  • Gold James S — Treasurer
  • Hammerschlag Paul E — Board Member
  • Harkavy-Friedman Jill — Board Member
  • Helfstein Stacy — Board Member
  • Itzkoff Donald M — Board Member
  • Lambert Daily — Board Member
  • Lamberth Victoria — Board Member
  • Magid Jamie — Board Member
relationships · 6

Who they work with

  • CHC Network — Refers to the organization itself as CHC, indicating internal programmatic identity used across services and testimonials.
  • Florida Telecommunications Relay Inc. Partner — Partnership enabling the distribution of specialized telephone equipment to Florida residents with hearing loss.
  • Florida Telecommunications Relay, Inc. Partner — Partner organization that provides amplified telephones distributed by CHC-FL to qualifying residents.
  • NICDC Partner — Collaborates with NICDC as a trusted source for consumer information on OTC hearing aids.
  • Sound World Solutions Partner — Supplies the CS50+ personal sound amplification product offered by CHC.
  • The Fairfield Fund Funder — Provides generous grant funding that makes the Usher Syndrome Family Center possible.
strategies · 4

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Client-Centered, Interdisciplinary Care Model
    methodology: client_centered_interdisciplinary_care
    By integrating audiology, education, emotional wellness, and assistive technologies within a multidisciplinary framework, we improve hearing outcomes and long-term independence because care is tailored to the individual’s lifecycle stage and holistic needs.
  • Early Detection Through Accessible Screening
    methodology: early_detection_outreach
    By offering online hearing screening as a low-barrier entry point, we increase early identification of hearing changes and promote timely follow-up care because accessible tools reduce stigma and encourage proactive health behavior.
  • Individualized Technology and Solution Fitting
    methodology: custom_solution_fitting
    By assessing each client’s unique hearing and communication needs, we customize hearing and assistive listening solutions that improve confidence and real-world function because one-size-fits-all approaches fail to address personal and environmental variability.
  • Peer and Lived-Experience Guided Adjustment
    methodology: peer_support_and_lived_experience
    By connecting newly diagnosed individuals and families with peers who have navigated similar hearing loss journeys, we build hope and improve engagement because shared experience reduces isolation and models successful adaptation.