named programs · 6 · from sources
What they call their work
Audiometric Evaluations
Comprehensive hearing tests for all ages, including pure-tone and speech recognition testing to determine appropriate interventions
Balance and Dizziness Evaluation and Management
Diagnostic testing using videonystagmography (VNG) equipment to assess balance disorders; collaborates with medical providers on treatment plans
Hearing Aid Program
Offers hearing aids from six leading manufacturers (Oticon, Phonak, Signia, Starkey, ReSound, Widex) with 45-day trial, real ear measurement fitting, and insurance/discount assistance
NFL Players Association Partnership
Provides hearing care to former professional athletes through partnership with the NFLPA’s Professional Athletes Foundation, including data collection on hearing loss and football
Telehealth Services
Provides remote hearing aid adjustments, follow-up appointments, and virtual consultations via CQ Partners Virtual Office platform
Tinnitus Evaluation and Management
Creates personalized management plans for tinnitus using hearing aids, sound therapy, and sound machines
activities · 2 groups
What they do
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Hearing Health Services and Support 8 activities
- Balance and vestibular disorder assessment and managementConducts specialized diagnostic testing for dizziness and balance disorders using videonystagmography (VNG) equipment, evaluates vestibular function, and collaborates with medical providers to support treatment planning for inner ear-related imbalance.
- On-site industrial audiology servicesDelivers on-site audiology services for industrial clients through Hearing Evaluation Services of Buffalo, providing hearing tests and monitoring to support occupational hearing health.
- Patient education and hearing health promotionProvides educational resources on hearing loss signs, hearing aid features, home troubleshooting, ototoxicity risks, and the connection between perimenopause and tinnitus, and promotes early detection through awareness campaigns such as National Speech-Language-Hearing Month.
- Provision of comprehensive audiology diagnostic servicesConducts diagnostic audiological evaluations for patients of all ages, including audiometric testing, electrophysiology, and Auditory Processing Disorder assessments, using best practices and painless methods to diagnose hearing loss and related conditions.
- Provision of hearing aid services and device fittingProvides hearing aid selection, fitting, programming, and dispensing from six leading manufacturers, including use of real ear measurement and speech mapping for precise calibration, verification and validation of fittings, and a 45-day trial period with follow-up adjustments to ensure optimal performance.
- Specialized audiology services for complex hearing needsProvides advanced audiology interventions including cochlear implant support, bone conduction systems, Lyric extended wear hearing devices, and ototoxic monitoring for patients with complex medical conditions or medication-related hearing risks.
- Tele-audiology service deliveryProvides virtual audiology services via telehealth platforms, including remote hearing evaluations, consultations, hearing aid discussions, follow-up appointments, and adjustments, serving individuals within New York State and beyond in compliance with state regulations.
- Tinnitus and hyperacusis evaluation and managementOffers evaluation and personalized management plans for tinnitus and hyperacusis, including sound therapy, counseling, and the use of hearing aids to reduce symptom impact, with attention to contributing factors such as perimenopause and ototoxicity.
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Sliding Fee Scale Healthcare 1 activity
- Insurance navigation and affordable care programsOffers an unbundled pricing model, participates in hearing aid discount programs, accepts Medicaid and Fidelis insurance, and provides guidance on insurance benefits to improve affordability and access to hearing care.
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financials · form 990 · fy2023
revenue
Total revenue$695K
Contributions & grants$00%
Program service revenue$695K100%
Investment income$00%
Other revenue$0
expenses
Total expenses$463K
Program expenses83%
Admin / overhead17%
Fundraising0%
Salaries & benefits$0
Grants paid out$0
Largest expense lineProfessional Fees
balance sheet
Total assets$319K
Cash$124K
Investments$0
Liabilities$98K
Net assets$222K
Liquid reserves3.2 mo
4 years on record · 2020–2023 · YoY revenue +104.1%
leadership · form 990 part vii · fy2023
Who runs it
board members · 6
- ANNE ORSENE — DIRECTOR/TREASURER
- CHERISE KEANE — NON-VOTING MEMBER
- COURTLAND VANDEUSEN — DIRECTOR/PRESIDENT
- JENNIFER MICACCI — DIRECTOR
- NICOLE BALL — EXECUTIVE DIRECTOR/SECRETARY
- VALERIE SCHMIDT — NON-VOTING MEMBER
relationships · 30
Who they work with
- Academy of Doctors of Audiology Network — Professional association dedicated to advancing the profession of audiology
- American Academy of Audiology Network — Fellow of the American Academy of Audiology and recipient of its Academy Scholar award.
- American Academy of Audiology Network — Member organization for audiologists promoting high standards in audiology practice.
- American Board of Audiology Network — Member organization for professional certification and standards in audiology.
- American Speech-Language and Hearing Association Network — Member organization for professional certification and standards in audiology and speech-language pathology
- American Speech-Language-Hearing Association Network — Professional association providing certification and standards in audiology and speech-language pathology.
- American Tinnitus Association Network — Silver Member of the American Tinnitus Association.
- Dr. Cliff Au.D. Approved Provider Network Partner — Network membership ensuring adherence to best practice standards in audiological care.
- Dr. Cliff Network Network — Certified member organization where audiologists are verified to use best practices in audiology.
- Facebook Network — Has a presence on Facebook to share information about services.
- Facebook Partner — Maintains a presence on Facebook to share information and engage with the community.
- Facebook Partner — Social media platform used for organizational outreach and engagement.
- Healthy Hearing Network — Member of Healthy Hearing provider network.
- Healthy Hearing Partner — Partner website for hearing aid information and services.
- Healthy Hearing Partner — Partners with Healthy Hearing to list audiology services and hearing aids.
- Hearing Evaluation Services of Buffalo Partner — Provides on-site audiology services for its Industrial Program.
- NFL Players Association’s Professional Athletes Foundation Partner — Collaborates to provide hearing care to former professional athletes, raise awareness, and collect data on hearing loss and professional football.
- Oticon Partner — Partners with Oticon to offer their hearing aid technology, including Oticon IntentTM and Oticon ZealTM.
- Oticon Partner — Works with Oticon as a hearing aid manufacturer to provide advanced hearing solutions.
- Phonak Partner — Offers hearing aids from Phonak as part of its product selection.
- Phonak Partner — Partners with Phonak to offer advanced hearing aid technology to patients.
- ReSound Partner — Offers hearing aids from ReSound as part of its product selection.
- ReSound Partner — Partners with ReSound to offer advanced hearing aid technology to patients.
- Signia Partner — Collaborates with Signia to supply hearing aids tailored to patient needs.
- Signia Partner — Offers hearing aids from Signia as part of its product selection.
- Starkey Partner — Offers hearing aids from Starkey as part of its product selection.
- Starkey Partner — Works with Starkey as a hearing aid manufacturer to provide advanced hearing solutions.
- University at Buffalo Partner — Institution where Dr. Foster earned her Doctorate in Audiology and undergraduate degree in Speech and Hearing Science.
- Widex Partner — Collaborates with Widex to supply hearing aids tailored to patient needs.
- Widex Partner — Offers hearing aids from Widex as part of its product selection.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Affordability-Centered Care Modelmethodology: affordability-centered_careBy structuring care around patient affordability through unbundled pricing and multi-vendor selection with financial support, the organization increases access to audiology services for individuals regardless of financial constraints, because reducing cost barriers enables broader utilization and adherence to recommended hearing care.
- Integrated Clinical & Technological Precisionmethodology: precision_audiologyBy combining evidence-based diagnostics—including real ear measurement and comprehensive audiological and vestibular testing—with adaptive hearing technologies tailored to individual anatomy, lifestyle, and environmental needs, the organization optimizes clinical outcomes because precision in fitting and technology adaptation improves sound delivery and user experience.
- Patient-Centered, Relationship-Based Caremethodology: patient-centered_careBy prioritizing patient-centered relationship-building and personalized counseling, the organization improves diagnosis, treatment engagement, and self-management, because strong clinician-patient relationships enhance trust, communication, and adherence to care plans.
- Telehealth-Enabled Access Expansionmethodology: tele_audiologyBy delivering audiology services via tele-audiology and virtual platforms, the organization increases access to premium care for patients across New York State and beyond, because remote delivery removes geographic and mobility barriers while maintaining compliance with clinical standards.