named programs · 4 · from sources
What they call their work
Community Outreach and Training
Offers complimentary blood pressure screenings, community CPR, AED, Stop the Bleed, and other lifesaving training programs at local events.
Paramedic Intercept Services
Operates "fly cars" staffed with paramedics that respond to serious medical emergencies to provide advanced life support care before hospital arrival, in coordination with basic life support ambulances.
Staff Leasing Program
Provides EMTs and paramedics to supplement staffing for partner agencies such as Williamson Volunteer Ambulance Service and Richmond Fire District to ensure timely emergency response.
Webster Emergency Medical Service
Operates ambulance units (1719-1769) in partnership with the Town of Webster to provide emergency medical transport services.
activities · 4 groups
What they do
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Emergency Ambulance & Medical Response 2 activities
- Emergency Advanced Life Support ServicesProvides pre-hospital emergency Advanced Life Support (ALS) services in Webster, Penfield, Ontario, and surrounding areas of Monroe and Wayne counties using first response vehicles ("fly cars") that respond to emergency calls and meet BLS ambulances at scenes. Operates as a state-certified Paramedic intercept agency with ALS response vehicles (Medic 10–16) and, since 2016, six ambulances (1719–1769) through Webster Emergency Medical Service.
- Staff Leasing for Emergency Medical ServicesProvides EMTs and paramedics to staff ambulances for partner agencies including Williamson Volunteer Ambulance Service and Richmond Fire District, ensuring 24/7 coverage without any uncovered shifts for over 10 years across Monroe, Wayne, and Livingston counties.
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Sliding Fee Scale Healthcare 1 activity
- Charity Care and Financial Assistance ProgramProvides full charity care to low-income or uninsured patients earning less than 200% of the Federal Poverty Income Guideline, offers catastrophic protection by limiting payment liability to 10%–30% of annual household income, and provides extended interest-free payment plans.
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Community CPR and First Aid Training 1 activity
- Community Education and Outreach ProgramsOffers community training and outreach in CPR, AED use, Stop the Bleed, ACLS, PALS, and CEVO through its Community Education Department, including complimentary blood pressure screenings and public service announcements on bleeding control as part of the STOP The Bleed initiative.
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Facility-Based Service Delivery 1 activity
- Operations and Facility ManagementOperates a permanent facility at 1030 Jackson Rd., Webster, NY, housing all emergency vehicles, providing workspace, rest and dining areas for crews, a dedicated training space, and a Community Room available for local groups Monday–Friday 9–4; moved into this facility on December 10, 2021 after 20 years of planning and fundraising.
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financials · form 990 · fy2024
revenue
Total revenue$849K
Contributions & grants$34K4%
Program service revenue$709K84%
Investment income$105K12%
Other revenue$0
expenses
Total expenses$862K
Program expenses90%
Admin / overhead10%
Fundraising0%
Salaries & benefits$382K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$1.83M
Cash$58K
Investments$0
Liabilities$1.45M
Net assets$383K
Liquid reserves0.8 mo
4 years on record · 2020–2024 · YoY revenue -68.5%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 1
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| SYED AHMED MUSTAFA | CEO | 20 | $34K |
board members · 8
- ELIZABETH MONTGOMERY — SECRETARY/TREASURER
- GEORGE GLESSNER III — DIRECTOR
- JAN THOMPSON-HINZ — DIRECTOR
- JOHN BELDUE — DIRECTOR
- MICHAEL POPE — VICE PRESIDENT
- PHYLIS LOCHNER — DIRECTOR
- RAY CAMP — DIRECTOR
- ROBERT MEDDAUGH — DIRECTOR
relationships · 18
Who they work with
- Ford Fund Partner — Partnered with Henderson Ford to donate 4,000 units of PPE to NEQALS/WEMS First Responders.
- Henderson Ford Partner — Donated 4,000 units of PPE to NEQALS/WEMS First Responders in partnership with the Ford Fund.
- Irondequoit Ambulance Partner — Processes credit card transactions with a 3% convenience fee on behalf of NEQALS.
- LaBella Associates Partner — Designed the building layout for the new NEQALS facility.
- Logical Billing Solutions Partner — Billing partner responsible for handling patient billing inquiries and payments.
- Logical Billing Solutions Partner — Third-party agent responsible for processing charity care applications and managing patient financial assistance inquiries.
- Maloney Construction Partner — Built the new NEQALS facility.
- New York State Department of Health Government — Certifies NEQALS as a Paramedic intercept agency.
- Northwest Bank Government — Financed the loan for the new NEQALS facility.
- Ontario Fire Department Partner — Collaborates on emergency medical responses with NEQALS, providing Basic Life Support ambulances.
- Penfield Fire Department Partner — Collaborates on emergency medical responses with NEQALS, providing Basic Life Support ambulances.
- Richmond Fire District Partner — NEQALS provides EMTs and paramedics to staff ambulances for this agency.
- Town of Webster Government — Recognized NEQALS with a proclamation during National EMS Week 2022.
- Town of Webster Partner — Collaborated to form Webster Emergency Medical Services and develop shared emergency response infrastructure.
- Town of Webster Partner — Partnered to form Webster Emergency Medical Service in 2016 and jointly operate ambulances.
- Village of Webster Partner — Co-hosted the 9/11 Memorial and Building Dedication Program with NEQALS on September 11, 2021.
- Webster Fire Department Partner — Collaborates on emergency medical responses with NEQALS, providing Basic Life Support ambulances.
- Williamson Volunteer Ambulance Service Partner — NEQALS provides EMTs and paramedics to staff ambulances for this agency.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community Education as Preventive Emergency Preparednessmethodology: community-educationBy teaching the public life-saving skills like bleeding control through education and outreach, community members can act effectively during the critical window before professional help arrives, because early intervention improves survival rates in trauma emergencies.
- Interagency Coordination to Expand Emergency Care Capacitymethodology: interagency_coordinationBy integrating with BLS units from fire departments and supporting understaffed volunteer agencies with personnel, the organization enhances regional emergency response capacity, because coordinated systems prevent service gaps and improve population-level care coverage.
- Paramedic Intercept Modelmethodology: paramedic_intercept_modelBy deploying ALS-equipped rapid response vehicles ("fly cars") to intercept BLS ambulances at emergency scenes, advanced life support is delivered faster than waiting for a full ambulance, improving patient outcomes in critical situations because timely intervention is clinically decisive.
- Sliding-Scale Charity Care for Equitable Accessmethodology: sliding-scale_charity_careBy offering tiered financial assistance based on income, the organization ensures low-income and uninsured patients can access emergency medical services, because removing financial barriers increases utilization without compromising long-term financial sustainability.