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FAMILY SERVICES OF CHEMUNG COUNTY INC

ELMIRA, NY · EIN 160743995 · Form 990 · FY2024 · NTEE F32Z · Mental Health & Crisis Intervention · Large ($10M-$50M) · familyservicesofchemung.com
revenue
$10.8M
expenses
$10.9M
net assets
$5.1M
employees
194
volunteers
15
program ratio
100%
mission · from form 990

THE PURPOSE OF FAMILY SERVICES IS TO ASSIST INDIVIDUALS, FAMILIES AND THE COMMUNITY IN MEETING THE COMPLEXITIES OF DAILY LIVING BY FOSTERING THE ABILITY TO DEVELOP AND MAINTAIN POSITIVE RELATIONSHIPS AND PROMOTE HEALTHY, INDEPENDENT PERSONAL DEVELOPMENT, AND RESPONSIBLE SOCIAL FUNCTIONING.

profile · synthesized from sources

Family Services of Chemung County Inc provides community-based mental health, crisis intervention, and home care services to individuals, children, and families in Chemung and Schuyler Counties, NY. The organization offers outpatient therapy, care coordination, crisis response, forensic mental health services, and specialized programs for youth with behavioral issues or trauma. It also operates a Child Advocacy Center and peer mentoring program to support recovery and social connection.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $1.63M
    STIRS PROGRAM IS A MENTAL HEALTH RECOVERY ORIENTED PROGRAM FOR INDIVIDUALS WITH MENTAL HEALTH DISABILITIES TO SUCCESSFULLY ACHIEVE THEIR LIFE GOALS AT HOME, WITH FAMILY, THROUGH WORK AND SCHOOL, AND IN THE COMMUNITY.
  2. #2 $1.14M
    HOME CARE SERVICES PROVIDE PROFESSIONALLY TRAINED, CERTIFIED HOME HEALTH AIDES, PERSONAL CARE AIDES AND HOUSEKEEPERS TO PERSONS IN NEED OF ASSISTANCE
named programs · 17 · from sources

What they call their work

Care Management Services
Health Home care managers coordinate medical, mental health, and substance use services for Medicaid-enrolled individuals with chronic conditions, linking them to community resources and support.
Child Advocacy Center (CAC)
Coordinates multidisciplinary response to child abuse allegations through a trauma-informed, child-friendly setting, working with law enforcement, medical providers, and victim advocates.
Compeer of Chemung County
Community-based peer mentoring program that pairs trained volunteers with children and adults struggling with mental health challenges to reduce isolation and support recovery.
Crisis Program
Mobile crisis response team offering 24/7 face-to-face or telephone counseling and referrals in Chemung and Schuyler Counties for individuals experiencing mental health crises.
Forensic Program
Provides mental health services including counseling, psychiatric evaluation, medication therapy, and reentry planning for individuals at the Chemung County Jail.
Home Care Services
Provides licensed home health aides, personal care aides, and housekeepers to support older adults and others in need of assistance to live independently at home.
Life Skills Group
10-week group focused on replacing problematic behaviors with effective coping skills, improving emotional regulation, communication, and relationship health.
Men’s Anger Management and Domestic Violence Skill-Building Therapy Group
26-week group helping men identify triggers and emotional responses, and develop non-abusive responses and healthier relationships.
Protective Parenting Skill-Building Group
10-week program to strengthen parents’ abilities to prevent child abuse by increasing knowledge of trauma and reinforcing developmentally appropriate parenting practices.
SAY (Sexually Acting-Out Youth) Program
Rehabilitation program for youth exhibiting problematic sexual behavior, focusing on accountability, cognitive restructuring, risk management, and pro-social skill development.
School Based Mental Health Services
Provides mental health assessment and individual, family, and group therapy to school-aged children and families within the Elmira City School District, Elmira Heights School District, and Finn Academy Charter School.
Self-Care Group
10-week program for adolescents to improve self-esteem, self-care, and confidence by replacing negative thoughts and behaviors with healthy coping strategies.
Sexual Abuse Skill-Building Therapy Group
Therapy group to reduce risk of sexually abusive behavior through cognitive restructuring, safety planning, and development of healthy sexual functioning.
Urgent Care Services
On-site and emergency room assessments for individuals needing immediate mental health evaluation, psychiatric services, and referrals.
Wellness Group
12-week evidence-based group using Cognitive Behavioral Therapy to help individuals manage stress, reduce mental health symptoms, and improve daily functioning.
Women’s Anger Management Skill-Building Therapy Group
14-week program teaching mood regulation, stress management, communication, and conflict resolution skills for women.
Women’s Empowerment Skill-Building Therapy Group
14-week program for survivors of domestic violence to recognize healthy relationships, improve self-esteem, and enhance safety and well-being.
activities · 9 groups

What they do

  • Outpatient Mental Health Clinic Services 2 activities
    • Mental Health Therapy and Outpatient Services
      Provides outpatient mental health therapy to children, individuals, and families through individual, family, and group sessions to resolve crises, improve functioning, and manage life challenges. Services are delivered at two main facilities, community-based locations, and across 15 school sites in Chemung County.
    • Mobile Crisis Response Program
      Operates a 24/7 mobile crisis response team that provides face-to-face or telephone crisis counseling, urgent on-site and Emergency Room mental health assessments, psychiatric evaluations, medication therapy assessments, and referrals in Chemung and Schuyler Counties. The program has served thousands of individuals and families since 2002.
  • Medicaid Health Home Care Coordination 1 activity
    • Care Management and Health Home Services
      Delivers care management services through Health Home care managers who coordinate medical, mental health, and substance abuse services for children, youth, and adults, connecting them to community resources and supports to improve overall health outcomes.
  • Child Advocacy and Trauma Support Centers 1 activity
    • Child Advocacy Center
      Operates a trauma-informed Child Advocacy Center in Chemung and Schuyler Counties that provides a child-friendly environment for children involved in abuse investigations. Offers consultation services to surrounding counties.
  • Friendly Visiting & Social Companionship Programs 1 activity
    • Compeer Community Mentoring Program
      Operates the Compeer program, a community-based mentoring initiative that pairs trained volunteers with children and adults experiencing mental health challenges, loneliness, or despair. Actively recruits volunteers to support this service.
  • Reentry Support Services 1 activity
    • Forensic Mental Health Program at Chemung County Jail
      Provides mental health assessments, counseling, psychiatric services, pre- and post-release planning, and case management to incarcerated individuals at Chemung County Jail to support reintegration and reduce recidivism.
  • Home Care Services for Elderly and Disabled 1 activity
    • Home Care Services Program
      Operates a New York State Department of Health-licensed home care program that provides professionally trained and certified Home Health Aides, Personal Care Aides, and Housekeepers. Services are supervised by Registered Professional Nurses who collaborate with clients, families, and physicians to develop individualized care plans. Includes a free initial nursing assessment and has been operating continuously for over 55 years.
  • Guardianship and Representative Payee Services 1 activity
    • Representative Payee Services
      Offers Representative Payee Services to assist clients receiving Social Security Disability and mental health services with managing personal finances, including budget development, financial training, and coordination with providers to promote economic self-sufficiency.
  • Psychiatric Rehabilitation and Recovery Services 1 activity
    • STIRS Mental Health Recovery Program
      Operates the STIRS program, a recovery-oriented mental health initiative that supports individuals with mental health disabilities in achieving personal goals related to home, family, work, school, and community integration. Includes provision of nutritious meals for participants.
  • Trauma-Informed Community Resilience Initiatives 1 activity
    • Specialized Skill-Building Therapy Groups
      Offers evidence-based group therapy programs including Cognitive Behavioral Therapy, anger management, domestic violence intervention, protective parenting, women’s empowerment, sexual abuse prevention, and self-care for adolescents. These structured groups range from 10 to 26 weeks and focus on skill development, cognitive restructuring, emotional regulation, and reducing harmful behaviors.
financials · form 990 · fy2024
revenue
Total revenue$10.78M
Contributions & grants$3.41M32%
Program service revenue$7.35M68%
Investment income$23K0%
Other revenue$7K
expenses
Total expenses$10.93M
Program expenses100%
Admin / overhead0%
Fundraising0%
Salaries & benefits$9.30M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$5.55M
Cash$2.10M
Investments$0
Liabilities$495K
Net assets$5.05M
Liquid reserves2.3 mo
3 years on record · 2020–2024 · YoY revenue -7.6%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 7
NameTitleHours/wkCompensation
JOHN DEINES PSYCHIATRIST 35 $348K
PIERRE NGILI PSYCHIATRIC NURSE PRACTITI 35 $222K
ANTOINETTE MARIA PSYCHIATRIC NURSE PRACTITI 35 $191K
ANDREA CAVALUZZI PSYCHIATRIC NURSE PRACTITI 35 $187K
YALITZA MARRERO CEO/COO 35 $146K
KELLY LOYSCH STIRS AND PROS PROGRAM DIR 35 $131K
PATRICIA IBARGUEN FINANCIAL OPERATIONS MANAG 35 $106K
board members · 10
  • BRIAN DOVI — PRESIDENT
  • CHUCK METCALFE — BOARD MEMBER
  • CYNTHIA ALLINGTON — BOARD MEMBER
  • DAVID ANDREINE — VICE PRESIDENT
  • DEREK ALMY — BOARD MEMBER
  • DONALD KEDDELL — SECRETARY
  • DOUGLAS HOUPER — BOARD MEMBER
  • JOYCE KARL — BOARD MEMBER
  • KACEY GERGEL — TREASURER
  • NICHOLA OSTRANDER — BOARD MEMBER
relationships · 25

Who they work with

  • CIS Partner — Partner in delivering school-based mental health services.
  • Capabilities, Inc. Partner — Collaborates with Family Services of Chemung County to provide STIRS program services, combining mental health recovery support with education and vocational services.
  • Chemung County Government — Government partner in delivering school-based mental health services.
  • Chemung County Jail Partner — Operates the Forensic Program onsite at the facility to provide mental health services to incarcerated individuals.
  • Children's Health Homes of Upstate New York Network — Participates in the Children's Health Homes of Upstate New York network for pediatric and youth care management services.
  • District Attorney Partner — Collaborative partner in the multidisciplinary team responding to child abuse allegations.
  • Elmira City School District Partner — Partner in delivering school-based mental health services across 11 schools.
  • Elmira Heights School District Partner — Partner in delivering school-based mental health services across 3 schools.
  • Finn Academy Charter School Partner — Partner in delivering school-based mental health services at the charter school.
  • Health Homes of Upstate New York Network — Participates in the Health Homes of Upstate New York network for adult care management services.
  • Law Enforcement Partner — Collaborative partner in the multidisciplinary team responding to child abuse allegations.
  • Medicaid Government — Reimburses fees for mental health services provided by Family Services of Chemung County.
  • Medical Services Partner — Collaborative partner in the multidisciplinary team responding to child abuse allegations.
  • Medicare Government — Reimburses fees for mental health services provided by Family Services of Chemung County.
  • Mental Health Services Partner — Collaborative partner in the multidisciplinary team responding to child abuse allegations.
  • NYS Office of Mental Health Government — Licenses the STIRS program as a Comprehensive Personalized Recovery Oriented Services (PROS) with Clinical Treatment Program.
  • National Children’s Alliance Network — Accredited member that follows the standards of the National Children’s Alliance.
  • National Suicide and Crisis Lifeline Partner — Collaborates by directing individuals to the 988 lifeline for additional crisis support.
  • National Suicide and Crisis Lifeline Partner — Refers individuals to the National Suicide and Crisis Lifeline for additional mental health support.
  • New York State Children’s Alliance Network — Follows the standards of the New York State Children’s Alliance.
  • New York State Department of Health Government — Licensing authority for Family Home Care Services.
  • Office of Children & Family Services Partner — Collaborative partner in the multidisciplinary team responding to child abuse allegations.
  • United States Department of Agriculture Government — Federally funds the meal program for STIRS through the Federal Food Program.
  • Victim Advocate Services Partner — Collaborative partner in the multidisciplinary team responding to child abuse allegations.
  • WENY Partner — Local media partner covering the Compeer program's volunteer needs.
strategies · 2

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Integrated Trauma- and Recovery-Informed Care for Co-Occurring Conditions
    methodology: trauma-informed_care
    By addressing mental health and substance use conditions through dual recovery-informed and trauma-informed models, we improve safety, emotional regulation, and treatment engagement because unresolved trauma and addiction are interlinked barriers to recovery.
  • Person-Centered, Peer-Supported Mental Health Recovery
    methodology: person-centered_recovery
    By using a strength-based, growth-oriented, and peer-supported approach, we foster individual hope and capacity for change because lived experience and personal agency are central to sustained mental health recovery.