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THE NEIGHBORHOOD CENTER INC
UTICA, NY · EIN 150532097 · Form 990 · FY2024 · NTEE P28Z · Human Services · Large ($10M-$50M) · neighborhoodctr.org
revenue
$19.8M
expenses
$19.8M
net assets
$7.1M
employees
347
program ratio
88%
mission · from form 990

THE ORGANIZATION PROVIDES PROGRAMS AND SERVICES THROUGH WHICH PEOPLE OF THE COMMUNITY HAVE OPPORTUNITIES FOR SELF-IMPROVEMENT THROUGH INFORMATIONAL, CULTURAL, INSPIRATIONAL, RECREATIONAL AND SOCIAL ACTIVITIES WITHOUT REGARD TO RACE, NATIONALITY OR CREED. THE ORGANIZATION ALSO SEEKS TO STRENGTHEN FAMILY TIES, ENCOURAGE COMMUNITY RESPONSIBILITY, PROVIDE SPIRITUAL AND EMOTIONAL ENRICHMENT AND DEVELOPMENT OPPORTUNITIES BY COOPERATING WITH OTHER LOCAL AGENCIES AND GROUPS IN ALL LAWFUL ACTS WHICH MAY BE NECESSARY, USEFUL, SUITABLE, DESIRABLE OR PROPER FOR THE FURTHERANCE, ACCOMPLISHMENT OR ATTAINMENT OF ANY OR ALL PURPOSES OF THE CENTER. THEY ALSO AIM TO ESTABLISH, OPERATE AND MAINTAIN DAYCARE FACILITIES WITH THE PRIOR WRITTEN APPROVAL OF THE NYS OFFICE OF CHILDREN AND FAMILY SERVICES AND OWN, LEASE, ESTABLISH, OPERATE AND MAINTAIN ONE OR MORE OUTPATIENT FACILITIES FOR THE MENTALLY DISABLED AS DEFINED IN THE MENTAL HYGIENE LAW.

profile · synthesized from sources

The Neighborhood Center Inc, founded in 1905 and based in Utica, NY, is a comprehensive human services agency providing mental health, crisis intervention, child care, and family support services. It serves individuals and families across Central New York through direct programs including mobile crisis response, behavioral health clinics, and youth development initiatives. The organization emphasizes empowerment, community responsibility, and collaboration with local agencies to support vulnerable populations.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $1.68M
    GROUP WORK - AN IMPORTANT COMPONENT IN OUR ARSENAL OF PROGRAMS AND SERVICES IS THE GROUP WORK DEPARTMENT. GROUP WORK IS A COLLECTION OF PROGRAMS INCLUDING TRANSITIONAL LIFE SKILLS, PROJECT AIM, OUTREACH AND PREVENTION, PINS REDUCTION & ELIMINATION, UTICA/ROME CHILDREN'S CENTERS, AND OPERATION SUNSHINE. COLLECTIVELY THESE PROGRAMS SERVED OVER 14,000 INDIVIDUALS AND THEIR FAMILIES IN 2024. GROUP WORK CAN BE APTLY DESCRIBED AS THE "SAFETY NET' PROGRAM OF OUR AGENCY IN THAT IT IS A GENERAL "HELPING" SERVICE THAT PROVIDES ASSISTANCE IN THE VARIOUS AND INDIVIDUALIZED STRUGGLES THAT INDIVIDUALS AND FAMILIES HAVE WITHIN OUR COMMUNITY. GROUP WORK IS NOT CONSTRAINED BY ELIGIBILITY REQUIREMENTS, INCOME ELIGIBILITIES, OR AGE REQUIREMENTS.
  2. #2 $12.72M
    MENTAL HEALTH - THIS PROGRAM PROVIDES MENTAL HEALTH SERVICES FOR CHILDREN AND ADULTS AND CONSISTS OF SEVERAL PROGRAMS DESIGNED TO EFFECTIVELY PREVENT AND TREAT MENTAL ILLNESS AND CRISIS SITUATIONS. THE CHILD AND FAMILY BEHAVIORAL HEALTH CLINICS OPERATE OUT OF UTICA AND ROME. IN 2024, OVER 3,400 CLIENTS WERE SERVED IN THE UTICA AND ROME CLINICS. THE HEALTH HOME MODEL OF CARE MANAGEMENT PROMOTES AND IMPROVES THE HEALTH AND WELL BEING OF THE POPULATION SERVED. THIS MODEL ENSURES MEDICAL CONSUMERS WITH COMPLEX MEDICAL, BEHAVIORAL AND/OR LONG TERM CARE NEEDS ARE ADDRESSED IN A COMPREHENSIVE MANNER. DURING 2024, UTICA/ROME CARE MANAGEMENT SERVED APPROXIMATELY 1,400 INDIVIDUALS. ADULT RECOVERY SERVICES PROVIDES SPECIALIZED PROGRAMS TO ENHANCE INDEPENDENT LIVING SKILLS, INCREASE WELLNESS AND UNDERSTANDING OF MENTAL ILLNESS, AND PROVIDE SOCIALIZATION, PEER SUPPORT, AND ASSISTIVE EMPLOYMENT SERVICES FOR ADULTS DIAGNOSED WITH MENTAL ILLNESS. THIS PROGRAM OPERATES IN UTICA AND ROME AND SERVED APPROXIMATELY 500 INDIVIDUALS IN 2024. MOBILE CRISIS ASSESSMENT TEAM IS A 7 DAY/24 HOUR BASIS PROGRAM DESIGNED TO ENSURE AN IMMEDIATE RESPONSE TO CRISIS SITUATIONS TO PREVENT ESCALATION, ASSURE SAFETY, AND PROVIDE LINKAGES TO MENTAL HEALTH SERVICES TO PREVENT CRISIS REOCURRANCE. THE PROGRAM IS TOTALLY MOBILE AND IT PROVIDES COMMUNITY CENTERED SERVICES IN ONEIDA, HERKIMER, CHENANGO, DELEWARE, OTSEGO AND SCHOHARIE COUNTIES. DURING 2024, APPROXIMATELY 21,000 MCAT SERVICES WERE DOCUMENTED. THE FAMILY TIES PROGRAM PROVIDES HOME-BASED, FAMILY FOCUSED, CHILD FRIENDLY, STRENGTH BASED SHORT TERM INTENSIVE COUNSELING SERVICES FOR CHILDREN UP TO AGE 18 AND THEIR FAMILIES IN THE HERKIMER COUNTY. IN 2024, SERVICES WERE PROVIDED TO APROXIMATELY 70 CHILDREN AND THEIR FAMILIES.
named programs · 6 · from sources

What they call their work

Adult Recovery Services
Supports adults with mental illness through programs focused on independent living, wellness, peer support, socialization, and assistive employment services in Utica and Rome
Family Ties Program
Home-based, family-focused, short-term intensive counseling for children up to age 18 and their families in Herkimer County, using a strength-based, child-friendly approach
Group Work Department
Comprehensive support program offering transitional life skills, outreach and prevention, PINS reduction, youth development (Project AIM), childcare (Utica/Rome Children's Centers), and summer enrichment (Operation Sunshine) for individuals and families regardless of age or income eligibility
Intensive Crisis Stabilization Center (ICSC)
New 24-hour stabilization center in Herkimer, NY offering short-term (up to 24 hours) compassionate care for individuals experiencing mental health or substance use crises; part of a statewide network of 12 centers
Mental Health Services
Provides clinical and therapeutic services including child and family behavioral health clinics in Utica and Rome, care management through the Health Home model, and specialized counseling for children and families in Herkimer County
Mobile Crisis Assessment Team (MCAT)
24/7 mobile crisis response team providing immediate intervention and linkage to services for individuals in mental health crisis across six Central New York counties: Oneida, Herkimer, Chenango, Delaware, Otsego, and Schoharie
activities · 5 groups

What they do

  • Youth Development and Support Services 2 activities
    • Community outreach and preventive services
      Provides outreach, prevention, transitional life skills, PINS reduction, and home-based counseling services to youth and families. Hosts community events such as Health & Information Fairs to connect individuals with resources.
    • Youth psychosocial and community psychiatric support
      Operates psychosocial rehabilitation and community psychiatric support groups for youth through the CFTSS program, offering structured activities such as outdoor recreation, sports, financial literacy, internet safety, and healthy lifestyle education.
  • Subsidized Child Care Services 1 activity
    • Childcare and family services
      Provides childcare services, preventative support, and structured youth development programs that build communication, social, and problem-solving skills. Offers volunteer opportunities in classroom assistance, mentoring, and administrative support.
  • Psychiatric Rehabilitation and Recovery Services 1 activity
    • Crisis stabilization and recovery support programs
      Provides intensive crisis stabilization services and recovery support including independent living skills training, peer support, and assistive employment for adults diagnosed with mental illness. Preparing to launch an Intensive Crisis Stabilization Center with expanded capacity.
  • Fundraising for Community and Charitable Initiatives 1 activity
    • Fundraising and grantmaking for community programs
      Funds vital programs for children and families through donor engagement, corporate and individual gifts, planned giving, and investment management. Uses proceeds from annual events like the Gala Di Mistero to provide discretionary funds supporting grassroots and preventive initiatives.
  • Mobile Mental Health Crisis Intervention 1 activity
    • Mental health clinical and crisis services
      Delivers mental health clinical services, including outpatient care, psycho-social support, and care management for children, youth, adults, and families. Operates mobile crisis intervention teams across six counties and provides up to 24 hours of stabilization services for individuals in crisis.
financials · form 990 · fy2024
revenue
Total revenue$19.80M
Contributions & grants$13.14M66%
Program service revenue$5.11M26%
Investment income$394K2%
Other revenue$1.16M
expenses
Total expenses$19.84M
Program expenses88%
Admin / overhead12%
Fundraising0%
Salaries & benefits$14.11M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$20.58M
Cash$4.02M
Investments$8.00M
Liabilities$13.47M
Net assets$7.11M
Liquid reserves7.3 mo
4 years on record · 2020–2024 · YoY revenue +11.2%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 2
NameTitleHours/wkCompensation
SANDRA L SOROKA EXECUTIVE DIRECTOR 40 $201K
KAROLE LOUCKS BLUMBERG CONTROLLER 40 $137K
board members · 9
  • ALBERT CASAB — VICE PRESIDENT
  • BETTY YOUMANS — SECRETARY
  • ERICA JALONACK — DIRECTOR
  • FRANK DONATO — PRESIDENT
  • JACQUELINE NELSON — DIRECTOR
  • JEFFERY LOTTERMOSER JR — DIRECTOR
  • LINDA TUGGEY — DIRECTOR
  • NORMAN B CRABTREE — TREASURER
  • TERRY PLIZGA — DIRECTOR
relationships · 20

Who they work with

  • 1905 Society Partner — Group of donors making five-year commitments to support essential services for children, families, and individuals.
  • Facebook Partner — Platform used for public outreach and engagement
  • Fulton County Partner — Service area for the future Intensive Crisis Stabilization Center.
  • Herkimer County Partner — Service area for the future Intensive Crisis Stabilization Center.
  • Instagram Partner — Platform used for public outreach and engagement
  • Jeff Gornick Partner — Fund Development Coordinator involved in planned giving initiatives
  • Jennifer Benn Partner — Staff contact for the 1905 Society donor program
  • Jill Ludemann Partner — Contact person for volunteer coordination at The Neighborhood Center.
  • Mohawk Valley Community Action Agency Partner — Participated alongside The Neighborhood Center at the Health & Information Fair to connect residents with community resources and support services.
  • Mohawk Valley Health System Partner — Participated alongside The Neighborhood Center at the Health & Information Fair to provide health-related information and services.
  • Montgomery County Partner — Service area for the future Intensive Crisis Stabilization Center.
  • New York State Government — One of only 12 Intensive Crisis Stabilization Centers in New York State.
  • New York State Office of Children and Family Services Government — Required prior written approval from this agency to operate daycare facilities.
  • Oneida County Partner — Service area for the future Intensive Crisis Stabilization Center.
  • Otsego County Partner — Service area for the future Intensive Crisis Stabilization Center.
  • Schoharie County Partner — Service area for the future Intensive Crisis Stabilization Center.
  • Social Security Administration Government — Participated alongside The Neighborhood Center at the Health & Information Fair to provide Medicare and benefits assistance.
  • The Marie A. Russo Neighborhood Center Institute Partner — Foundation established to support The Neighborhood Center, Inc. through gift administration, investment management, and revenue development
  • Utica Public Library Partner — Participated alongside The Neighborhood Center at the Health & Information Fair to provide information on local events, educational, and recreational opportunities.
  • Vernon Downs Casino Hotel Partner — Host venue for the annual Gala Di Mistero event.
strategies · 5

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Crisis Alternative Care Model
    methodology: crisis-alternative-care
    By offering specialized, therapeutic crisis stabilization as an alternative to emergency rooms or law enforcement, the organization improves outcomes for individuals experiencing mental health or substance use crises, because compassionate, non-punitive environments support faster recovery and reduce system trauma.
  • Empowerment-Based Self-Sufficiency Model
    methodology: empowerment-based_approach
    By providing resources, advocacy, and skill-building opportunities, the organization enables individuals and families to achieve self-sufficiency and responsible citizenship, because empowerment fosters long-term resilience and community ownership.
  • Health Home Care Management Model
    methodology: health_home_model
    By using the Health Home model, the organization coordinates complex medical, behavioral, and long-term care needs, because integrated care management improves health outcomes and reduces system fragmentation for high-need clients.
  • Integrated Community Center Model
    methodology: integrated-community-center
    By co-locating arts, education, recreation, and human services in a single safe and welcoming space, the organization promotes holistic engagement and sustained participation, because integrated access reduces barriers and strengthens community cohesion.
  • Safety Net Service Model
    methodology: safety_net_model
    By operating an open-access service model with no eligibility, income, or age restrictions, the organization ensures support reaches the most vulnerable, because removing structural barriers increases reach and equity in service delivery.