irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $19.74MINDIVIDUAL RESIDENTIAL ALTERNATIVE - RESIDENTIAL PROGRAM PROVIDING A COMMUNITY LIKE SETTING FOR INDIVIDUALS WITH DEVELOPMENTAL DISABILITIES. APPROXIMATELY 132 PEOPLE SERVED.
- #2 $2.35MDAY HABILITATION - A VARIETY OF SERVICES PROVIDED IN SETTINGS THAT ARE INTEGRATED IN AND SUPPORT FULL ACCESS TO THE GREATER COMMUNITY. APPROXIMAETELY 79 SERVED.
named programs · 4 · from sources
What they call their work
Day Habilitation
Offers community-integrated services that support skill development, social engagement, and access to community resources for individuals with developmental disabilities.
Residential Services
Provides supervised and supportive residences and family care homes for individuals with developmental disabilities, designed around person-centered planning and community integration.
Self-Direction Services
Enables individuals with developmental disabilities to choose, manage, and direct their own support services, including hiring personal staff and managing budgets through the eVeroPortal system.
Supported Decision-Making (SDM)
Facilitated program helping individuals with developmental disabilities build decision-making skills and create legally recognized Supported Decision-Making Agreements (SDMAs) with chosen supporters.
activities · 5 groups
What they do
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Day Habilitation Services 2 activities
- Operating community-based programs for individuals with diverse abilitiesProvides community-based programs for children and adults with developmental and intellectual disabilities, focusing on recreation, arts, life-skills development, volunteerism, and community connection. Programs aim to foster independence and meaningful engagement.
- Providing day habilitation and case management servicesDelivers community-based day habilitation and case management services to approximately 408 individuals, supporting skill development and community integration in inclusive settings.
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Self-Directed Disability Support Services 2 activities
- Operating regional self-direction programOperates the largest self-direction program in its region, which is expanding annually, enabling individuals to manage their own support services with guidance and technical assistance.
- Operating statewide Supported Decision-Making (SDM) programActs as the statewide provider of Supported Decision-Making in New York State, offering free facilitation services lasting 6 to 18 months, conducted in person, remotely, or via hybrid models. Includes support for creating Supported Decision-Making Agreements (SDMAs), with services funded by OPWDD and available at no cost to eligible individuals and families.
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Residential Support for Developmental Disabilities 2 activities
- Operating residential services for individuals with developmental disabilitiesProvides residential opportunities through 23 supervised residences with 24/7 support, 18 supportive residences offering as-needed assistance, and 2 family care homes. Serves approximately 135 individuals in community-like settings, using person-centered planning to align with individual goals.
- Providing support services for individuals with intellectual and developmental disabilitiesOffers customized support services, including individualized assessments and person-centered planning, to help individuals with intellectual and developmental disabilities access appropriate services and promote independence. Services are tailored to personal needs and documentation requirements.
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Supported Employment for Developmental Disabilities 1 activity
- Providing employment services for individuals with developmental disabilitiesOffers OPWDD-funded employment programs including Community Prevoc, Pathway to Employment, and Supported Employment, as well as ACCES-VR services. Programs focus on skills development, assessments, coaching, and real-life work experience to support competitive employment.
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Uncategorized 1 activity
- Operating self-direction support and training programsProvides virtual training in English and Spanish for individuals, representatives, and self-hired staff on using the AIM eVero platform and mobile app for managing self-directed services, including shift documentation, budget management, payroll, and reimbursement submissions. Also offers educational resources and YouTube tutorials on telehealth, overnight supports, and OTPS reimbursement processes.
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financials · form 990 · fy2024
revenue
Total revenue$115.82M
Contributions & grants$457K0%
Program service revenue$115.14M99%
Investment income$209K0%
Other revenue$10K
expenses
Total expenses$113.23M
Program expenses93%
Admin / overhead6%
Fundraising0%
Salaries & benefits$81.85M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$35.21M
Cash$4.46M
Investments$3.74M
Liabilities$18.60M
Net assets$16.61M
Liquid reserves0.9 mo
5 years on record · 2020–2024 · YoY revenue +27.5%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 9
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| CHRISTOPHER LYONS | CEO | 40 | $295K |
| JOSHUA PHELPS | COO | 40 | $195K |
| BRITTANY E HOOSIER | CSO | 40 | $169K |
| DEVIN JAMES GRANT | CFO | 40 | $134K |
| AURA ENGLESE | DIRECTOR OF HUMAN RESOURCES AND COMPLIANCE OFFICER | 40 | $130K |
| DAMON D CASEY | ACTING DIRECTOR OF CLINICAL SERVICES | 40 | $122K |
| DIANA M NEVINS | DIRECT SUPPORT PROFESSIONAL | 40 | $120K |
| REMI L BAKER | REGISTERED NURSE | 40 | $120K |
| STACY L WOOD | RESIDENTIAL MANAGER | 40 | $119K |
board members · 9
- BARBARA REYES-CONNER — DIRECTOR
- BRIAN GWYNN — PRESIDENT
- JAMES NORTON — TREASURER
- JEFF VUKELIC — VICE PRESIDENT
- LAUREN LEUZINGER — DIRECTOR
- NEIL EDMONDS — DIRECTOR
- RICHARD FERGUSON — DIRECTOR
- SHELLY AMATO — DIRECTOR
- TARA ANNE PLEAT ESQ — SECRETARY
relationships · 10
Who they work with
- ACCES-VR Government — Partners to deliver assessments, coaching, and work experience programs for individuals with disabilities.
- Facebook Partner — Uses Facebook as a platform to share updates and engage supporters.
- National Learning Collaborative Network — Selected as a New York representative agency in a national collaborative focused on advancing self-direction practices.
- OPWDD Government — Collaborates with OPWDD on telehealth evaluations, housing certification, and broker agreements for self-direction services.
- OPWDD Government — Funds no-cost Supported Decision-Making facilitation services provided by AIM Services, Inc.
- OPWDD Government — Primary funder providing grant support for free facilitation services.
- Office for People With Developmental Disabilities Government — AIM provides services through the Office for People With Developmental Disabilities.
- Office for People With Developmental Disabilities Government — Provides funding and program structure for employment services for individuals with developmental disabilities.
- Office for People with Developmental Disabilities Government — Primary grant funder supporting the Supported Decision-Making program for the next five years.
- Zoom Partner — Uses Zoom as a platform for delivering virtual training sessions to individuals, representatives, and staff.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Person-Centered Empowerment Modelmethodology: person-centered_careBy using a customized, person-centered approach to service delivery, we support individuals with intellectual and developmental disabilities in achieving self-directed goals and independent living, because recognizing individual strengths and aligning supports with personal goals leads to greater autonomy and life satisfaction.
- Self-Direction with Digital Enablementmethodology: self_direction_with_digital_supportBy combining self-directed care models with accessible digital tools and training, individuals with disabilities gain greater control over personal care budgets, staffing, and service management, because technology-mediated self-sufficiency reduces administrative barriers and strengthens independence.
- Supported Decision-Making as an Alternative to Guardianshipmethodology: supported_decision_makingBy facilitating formal Supported Decision-Making agreements and building personalized support networks, individuals with intellectual and developmental disabilities can make informed life choices about health, finances, and living arrangements, because having trusted supporters increases decision-making capacity and reduces reliance on restrictive legal substitutes.