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FAMILY SERVICE OF ROCHESTER INC

FAIRPORT, NY · EIN 160743009 · Form 990 · FY2024 · NTEE P40Z · Human Services · Medium ($1M-$10M) · familyservicerochester.org
revenue
$3.4M
expenses
$3.4M
net assets
$-669K
employees
80
volunteers
10
program ratio
85%
mission · from form 990

TO ENCOURAGE OLDER ADULTS TO LIVE INDEPENDENT, SAFE, HEALTHY AND DIGNIFIED LIVES.

profile · synthesized from sources

Family Service Rochester is a nonprofit mental health and social services organization serving individuals, families, and older adults in Southeast Minnesota. It provides school-based therapy for children and teens, in-home family counseling, and senior independence programs. The organization emphasizes a strengths-based, trauma-informed approach and operates across 12 counties with over 150 staff and 1,000 volunteers.

named programs · 3 · from sources

What they call their work

Family Based Counseling
Strengths-based, person- and family-centered counseling delivered in the home or community to enhance family stability and address challenges.
School-Based Mental Health Services
Provides licensed therapists placed directly in schools for children and teens, offering weekly therapy sessions during the school day using evidence-based approaches like TF-CBT and EMDR.
Senior Independence
Supports older adults and persons with disabilities to remain in their homes through professional services and volunteer assistance including transportation and respite care.
activities · 7 groups

What they do

  • Residential Care for At-Risk Youth 1 activity
    • Family stability and child well-being programs
      Operates programs supporting child well-being and family stability, serving 651 families in a reported period. Includes community-based counseling and sustained partnerships, such as with Olmsted County, to expand child welfare initiatives.
  • Outpatient Mental Health Clinic Services 1 activity
    • Mental health counseling services
      Provides outpatient mental health counseling for individuals, families, children, and adolescents through in-person, telehealth, and school-based modalities. Services address anxiety, depression, trauma, behavioral issues, academic stress, and relationship challenges, with 17,812 hours delivered in a reported period.
  • Home-Delivered Meals for Seniors and Homebound 1 activity
    • Nutrition services for older adults and persons with disabilities
      Delivers nutrition services to older adults and persons with disabilities, with 35,375 instances of service delivery reported. Includes meal programs such as Meals-on-Wheels with ongoing volunteer involvement in delivery.
  • Organizational DEI Capacity Building 1 activity
    • Organization-wide diversity, equity, and inclusion (DEI) initiatives
      Advances DEI through a bi-monthly DEI Workgroup that implements the organization’s strategic plan, supported by internal assessments such as a 2022 Diversity Audit. These efforts contribute to high employee perception of inclusion, with 93% affirming active promotion of DEI in policies and practices.
  • Program Monitoring & Evaluation 1 activity
    • Program evaluation and quality assurance systems
      Implements outcome-based measurement and quality assurance systems to evaluate the effectiveness of programs and ensure accountability and continuous improvement.
  • School-Based Mental Health and Family Support 1 activity
    • School-based mental health services
      Delivers year-round mental health therapy inside schools across Rochester and Southeast Minnesota, including individual and family sessions scheduled outside core academic periods. Services are provided on-site during the school day and continue through summer months to ensure continuity of care.
  • Volunteer Engagement and Capacity Support 1 activity
    • Volunteer program and service model development
      Develops and sustains a volunteer-driven service delivery model, leveraging 17,596 hours of volunteer time in support of programs. This model has been institutionalized and expanded over time as part of organizational capacity.
financials · form 990 · fy2024
revenue
Total revenue$3.42M
Contributions & grants$296K9%
Program service revenue$3.05M89%
Investment income$81K2%
Other revenue$0
expenses
Total expenses$3.44M
Program expenses85%
Admin / overhead15%
Fundraising0%
Salaries & benefits$1.94M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$804K
Cash$434K
Investments$0
Liabilities$1.47M
Net assets$-669K
Liquid reserves1.5 mo
6 years on record · 2019–2024 · YoY revenue +3.0%
leadership · form 990 part vii · fy2024

Who runs it

board members · 10
  • CHRIS MARIANO — Treasurer
  • CHRISTOPHER DONEGAN — Director
  • ELLEN LYNCH — Director
  • GRETCHEN BAUMER — Director
  • JEAN LOWE — Board Chair
  • KEVIN HURLEY — Director
  • SAMUEL BUSARI — Director
  • TIM HOLAHAN — Director
  • VINCE MANNELLA — Secretary
  • WILLIAM LOWE — Director
relationships · 26

Who they work with

  • Bishop Elementary Partner — Hosts Family Service Rochester therapists on-site for school-based mental health services.
  • Cannon Falls Public Schools Partner — Partner agency hosting school-based mental health services
  • Cannon Falls Schools Partner — Partner district where FSR provides school-based mental health services across all buildings.
  • Chatfield Elementary Partner — Hosts Family Service Rochester therapists on-site for school-based mental health services.
  • Christ United Methodist Church Partner — Board member organization represented by Kirkland Reynolds
  • DEI Workgroup Partner — Internal workgroup focused on advancing DEI strategic goals and activities within Family Service Rochester
  • Dakota Middle School Partner — Hosts Family Service Rochester therapists on-site for school-based mental health services.
  • Gibbs Elementary Partner — Hosts Family Service Rochester therapists on-site for school-based mental health services.
  • Gloria Dei Lutheran Church Partner — Board member organization represented by Dave Berg
  • Kasson-Mantorville Schools Partner — Partner district where FSR provides school-based mental health services across all buildings.
  • Kenyon-Wanamingo Schools Partner — Partner district where FSR provides school-based mental health services across all buildings.
  • Lake City Schools Partner — Collaborates with Family Service of Rochester to provide school-based mental health services.
  • Lake City Schools Partner — Partner district where FSR provides school-based mental health services across all buildings.
  • Meshbesher & Spence, LTD Partner — Board member organization represented by Erik Furness
  • Olmsted County Partner — Collaborates with Olmsted County to offer families individualized support.
  • Olmsted County Partner — Strong partnership to expand child welfare programs.
  • Overland Elementary Partner — Hosts Family Service Rochester therapists on-site for school-based mental health services.
  • Pharmaceutical Specialties, Inc Partner — Board member organization represented by Mark Kaske
  • Plainview-Elgin-Milleville Schools Partner — Partner district where FSR provides school-based mental health services across all buildings.
  • Rochester Chamber of Commerce Partner — Board member organization represented by Kali Aldrich
  • Sunset Terrace Elementary Partner — Hosts Family Service Rochester therapists on-site for school-based mental health services.
  • US Bank Partner — Board member organization represented by Michelle Dobson
  • United Way of Southeast Minnesota Partner — Board member organization represented by Mathew Bjorngaard
  • community partners Partner — Collaborate to support services for families and individuals
  • foundations Funder — Provide financial support for programs and initiatives
  • public funding Government — Provides public financial support for programs
strategies · 4

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Client-Centered and Strengths-Based Partnership
    methodology: client_centered_partnership_model
    By centering clients as active partners and emphasizing mutual respect, empathic listening, and recognition of individual strengths, we produce more effective service outcomes because this approach builds trust, enhances engagement, and empowers self-efficacy.
  • Person- and Family-Centered Systems Approach
    methodology: family_centered_therapy
    By engaging entire families in treatment and building on family strengths, we produce more sustainable outcomes for children because change is systemic and rooted in the child’s primary relational environment.
  • School-Based Service Delivery to Reduce Access Barriers
    methodology: school_based_service_delivery
    By delivering mental health counseling directly in schools during the school day, we increase access and engagement because it removes logistical, transportation, and stigma-related barriers for students and families.
  • Trauma-Informed and Evidence-Based Clinical Care
    methodology: trauma_informed_care
    By applying trauma-informed principles and evidence-based clinical modalities such as TF-CBT and EMDR, we produce better mental health outcomes because these approaches directly address the neurological and psychological impacts of trauma in a clinically validated way.