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HOSPICE OF ORLEANS INC

ALBION, NY · EIN 161336090 · Form 990 · FY2024 · NTEE P74I · Human Services · Medium ($1M-$10M) · supportivecareorleans.org
revenue
$1.6M
expenses
$2.3M
net assets
$1.6M
employees
37
volunteers
21
program ratio
82%
mission · from form 990

PROVIDE HOSPICE CARE TO QUALIFIED INDIVIDUALS AND TO INFORM THE GENERAL PUBLIC REGARDING THE DEFINITION AND ROLE OF HOSPICE CARE

profile · synthesized from sources

Hospice of Orleans provides end-of-life care and support services to individuals with life-limiting illnesses in Orleans County, NY. The organization offers medical care management, counseling, spiritual support, and bereavement services to patients and their families. It also operates an inpatient facility, the Martin-Linsin Residence, and relies on volunteers to extend its community-based care model.

named programs · 4 · from sources

What they call their work

Bereavement Support
Free grief counseling and support services offered to all community members who have experienced a recent loss, regardless of prior hospice affiliation.
Medical Care Management
Personalized medical treatment plans developed in coordination with a team of professionals for patients with advanced illness.
The Martin-Linsin Residence
Inpatient hospice facility providing care for patients who can no longer be supported at home due to advanced illness.
Volunteer Services
Volunteer-driven programs including respite care, pet visits, veteran support, and event assistance to support patients and families.
activities · 3 groups

What they do

  • Hospice and Palliative Care Services 2 activities
    • Operation of inpatient hospice facility
      Operates an inpatient facility for individuals with advanced illness who require care beyond what can be provided at home.
    • Provision of hospice care services
      Provides hospice care, including medical treatment, medications, and equipment, to qualified individuals with advanced illness, covered by Medicare, Medicaid, and most insurance plans.
  • Grief Support Groups and Counseling 1 activity
    • Free bereavement and grief support services
      Offers free face-to-face grief counseling, bereavement coordination, and caregiving support resources to all community members, regardless of prior hospice affiliation.
  • Volunteer-Driven Residential Care Support 1 activity
    • Volunteer services program
      Provides volunteer services including family support, pet visits, veteran companionship, office assistance, event support, and memorial garden maintenance to support patients and operations.
financials · form 990 · fy2024
revenue
Total revenue$1.63M
Contributions & grants$145K9%
Program service revenue$1.45M89%
Investment income$45K3%
Other revenue$-7K
expenses
Total expenses$2.32M
Program expenses82%
Admin / overhead17%
Fundraising2%
Salaries & benefits$1.63M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$2.28M
Cash$56K
Investments$106K
Liabilities$666K
Net assets$1.61M
Liquid reserves0.8 mo
4 years on record · 2020–2024 · YoY revenue -16.5%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 1
NameTitleHours/wkCompensation
JENNELLE ANDREWS HOMECARE RN 38 $113K
board members · 3
  • CARLO FIGLIOMENI — CHAIR
  • DR RICHARD CASTALDO — SECRETARY
  • MARY ANNE FISCHER — DIRECTOR
relationships · 4

Who they work with

  • Medicaid Government — Primary payer covering hospice care services, medications, and equipment.
  • Medicare Government — Primary payer covering hospice care services, medications, and equipment.
  • Pet Peace of Mind® Partner — Collaborates with Pet Peace of Mind® to provide pet visitation services for hospice patients.
  • Volunteers Partner — Volunteers provide direct support to patients and families, integral to service delivery.
strategies · 4

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Holistic Family-Centered Care
    methodology: holistic-family-centered-care
    By including families and caregivers as integral recipients of care, we produce better patient outcomes and caregiver well-being, because end-of-life support is more effective when it addresses the emotional and practical needs of the entire support network.
  • Home-Based Hospice Care
    methodology: home-based-hospice-care
    By prioritizing care in the patient’s home, we improve end-of-life experience and dignity, because familiar surroundings supported by clinical services allow patients to maintain autonomy and connection during a critical life transition.
  • Interdisciplinary Care Team Model
    methodology: interdisciplinary_care_team
    By bringing together professionals from different disciplines to co-create care plans, we produce more effective and personalized support for patients, because collaborative assessment captures medical, emotional, and social needs more fully than single-provider models.
  • Volunteer-Integrated Care Model
    methodology: volunteer-integrated-care
    By embedding trained volunteers as core members of the care support system, we extend the reach and depth of services, because their involvement enables non-clinical but essential emotional and practical support that strengthens patient and family resilience.