irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $44KBEREAVEMENT SERVICES: CHPC PROVIDES BEREAVEMENT SERVICES THROUGH HOSPICE BEREAVEMENT SUPPORT, COMMUNITY BEREAVEMENT SUPPORT, AND GRIEF SUPPORT GROUPS.
- #2 $88KPALLIATIVE CARE: CHPC OFFERS COMMUNITY BASED PALLIATIVE CARE TO INDIVIDUALS WITH SERIOUS ILLNESS FOCUSING ON PAIN MANAGEMENT AND SYMPTOM CONTROL. THE FOCUS IS TO KEEP THE PATIENT COMFORTABLE, AT HOME AND IN CONTROL WHILE REDUCING HOSPITALIZATIONS AND EMERGENCY DEPARTMENT VISITS.
named programs · 4 · from sources
What they call their work
Bereavement Care
Provides grief support through three programs: Hospice Bereavement Support (13 months of free support for families of former hospice patients), Community Bereavement Support (free counseling for anyone in Chautauqua County), and Grief Support Groups.
Hospice Care
Provides comprehensive end-of-life care for patients with terminal illness, including medical services, pain management, emotional and spiritual support, and bereavement services. Care is delivered in homes or at The Star Hospice House.
Palliative Care
Offers symptom management and support for patients with serious illness, regardless of prognosis. Services include nursing visits, advanced directives planning, and connection to community resources. Available to Univera insurance holders and on a private pay basis.
The Star Hospice House
Inpatient facility with five private rooms offering 24/7 nursing care, family accommodations, and supportive amenities for patients needing intensive symptom management or respite care.
activities · 5 groups
What they do
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Grief Support Groups and Counseling 3 activities
- Facilitate grief support groupsOffers grief support groups to anyone in the community who has experienced the loss of a loved one, as part of its broader bereavement services.
- Offer community bereavement counselingProvides free bereavement counseling to any resident of Chautauqua County, involving 2 to 5 sessions with a Bereavement Counselor, regardless of prior hospice involvement.
- Provide hospice bereavement support to familiesProvides 13 months of free bereavement support to family and friends of patients who died while on hospice care, initiated by counselor or volunteer contact approximately one month after death.
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Hospice and Palliative Care Services 2 activities
- Deliver palliative and hospice medical careProvides full palliative care services to patients with serious illness, including pain and symptom management, care coordination by Registered Nurse Case Managers, and reduced hospitalizations; serves patients insured by Univera and offers private pay options for those without coverage.
- Operate inpatient hospice facilityOperates The Star Hospice House with 5 private patient rooms and 24/7 nursing and aide staff to provide end-of-life care for patients, since July 2022.
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Volunteer-Driven Residential Care Support 1 activity
- Coordinate volunteer services for patient and family supportOperates a volunteer program that provides patient companionship, respite, errand assistance, pet care, event staffing, and office support, with roles filled by trained volunteers.
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Memorial and Veteran Honor Services 1 activity
- Host annual memorial eventHosts an annual hybrid memorial event featuring a remembrance program and live butterfly release to honor individuals served by the organization.
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Palliative and End-of-Life Care Education 1 activity
- Train volunteers for hospice and palliative care rolesOffers no-cost, specialized training to volunteers to prepare them for roles in patient and family support within hospice and palliative care programs.
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financials · form 990 · fy2024
revenue
Total revenue$5.06M
Contributions & grants$470K9%
Program service revenue$4.36M86%
Investment income$142K3%
Other revenue$88K
expenses
Total expenses$5.15M
Program expenses73%
Admin / overhead26%
Fundraising1%
Salaries & benefits$3.45M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$5.69M
Cash$777K
Investments$1.67M
Liabilities$367K
Net assets$5.32M
Liquid reserves5.7 mo
5 years on record · 2020–2024 · YoY revenue +2.1%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 2
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| MIKE TESTA | CEO | 38 | $180K |
| DR THOMAS PUTNAM | MEDICAL DIRECTOR | 38 | $155K |
board members · 14
- ANN ECKMAN — DIRECTOR
- CARMEN HLOSTA — VICE CHAIR
- DAVID DENGLER — BOARD CHAIR
- ELLEN LUCZKOWIAK — TREASURER
- GARY KINDBERG — DIRECTOR
- JANESE BERKHOUSE — SECRETARY
- JOY BILHARZ — DIRECTOR
- JUDITH HOROWITZ — DIRECTOR
- KATHIE CRACIUM-WRIGHT — DIRECTOR
- LORI THIERFELDT — DIRECTOR
- MATTHEW WEHR — DIRECTOR
- MICHAEL WHITE — DIRETOR
- SHAM BAHGAT — DIRECTOR
- SUSAN SOSINSKI — DIRECTOR
relationships · 15
Who they work with
- Cathy Smith Partner — Volunteer Coordinator for Chautauqua Hospice & Palliative Care
- Chrome Riders (OBRC) Partner — Co-sponsor of the Randy "Rubs" Smith Memorial Ride fundraiser.
- Circulus Partner — Raised $11,000 for Chautauqua Hospice & Palliative Care through its annual golf tournament.
- Circulus Golf Tournament Partner — Long-standing partner that organizes an annual golf tournament to raise funds for CHPC.
- Facebook Network — Platform used for livestreaming the annual memorial event.
- HPCANYS Network — Member of the Hospice and Palliative Care Association of New York State (HPCANYS) network.
- Italian-American Charity Golf Association Partner — Contributed $28,000 toward a $100,000 pledge to support Star Hospice House.
- Medicaid Government — Government program that covers hospice services including medical care, therapy, counseling, and short-term inpatient care for eligible patients.
- Medicare Government — Government program that covers hospice services including medical care, therapy, counseling, and short-term inpatient care for eligible patients.
- Medicare Government — Hospice Bereavement Support is covered under the Medicare Hospice Benefit.
- Strategic Healthcare Programs (SHP) Government — Recognized CHPC as a “Superior Performer” based on caregiver and family satisfaction scores.
- Strategic Healthcare Programs (SHP) Partner — Partner organization that recognized Chautauqua Hospice & Palliative Care as a “Superior Performer” based on caregiver satisfaction data.
- The Coffee Cup Partner — Co-sponsor of the Randy "Rubs" Smith Memorial Ride fundraiser.
- Univera Partner — Insurance partner covering palliative care services provided by CHPC.
- Vertical Limits Partner — Co-sponsor of the Randy "Rubs" Smith Memorial Ride fundraiser.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community-Integrated Volunteer Supportmethodology: volunteer-integrated_careBy integrating trained volunteers as core members of the care team, compassionate support is extended beyond clinical services, because lived experience and community empathy enhance emotional well-being and continuity of care for patients and families.
- Early Hospice Engagementmethodology: early_hospice_engagementBy initiating hospice care earlier in the course of serious illness, patients experience improved quality of life, better symptom management, and stronger family support over time, because early integration allows for more comprehensive and proactive care planning rather than crisis-driven interventions at the end of life.
- Person-Centered Interdisciplinary Caremethodology: person-centered palliative careBy treating the whole person through a collaborative, interdisciplinary team that includes patients, families, and medical providers, CHAUTAUQUA HOSPICE AND PALLIATIVE CARE produces more effective symptom management and greater patient control, because care plans are individually tailored and honor patient autonomy and dignity.
- Stepped-Care Model for Grief Supportmethodology: stepped-care modelBy providing companion-based initial grief support and stepping up to external specialists when needed, the organization ensures appropriate, scalable emotional care, because matching the intensity of support to individual need improves accessibility and clinical effectiveness.