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Greater Rochester Visitors Association Inc

Rochester, NY · EIN 160611680 · Form 990 · FY2025 · Medium ($1M-$10M)
revenue
$4.7M
expenses
$4.7M
net assets
$557K
employees
36
volunteers
108
mission · from form 990

Publicize the City of Rochester and Monroe County, promote its reputation and enhance its image.

profile · synthesized from sources

Destination marketing organization responsible for promoting tourism in Rochester and Monroe County, New York. Develops and implements advertising, marketing, and promotional programs to attract leisure visitors, sports events, and group travelers. Collaborates with regional partners to enhance the area's image and drive visitation from nearby U.S. regions, Canada, and international tourists traveling between New York City and Niagara Falls.

irs program accomplishments · form 990 part iii · fy2025

What they reported doing

  1. #1 primary $0
    Tourism/Leisure Marketing: Tourism marketing and development attracts out-of-town leisure visitors who spend time and money at Monroe County attractions, cultural institutions, festivals and events, and in recreational pursuits. The leisure market creates the most personal impressions of the area because of how visitors spend their time and what they experience while here. Monroe County has significant appeal to leisure travelers and is geographically located to capitalize on its internationally known attractions.(Continued on Schedule O)GRVA's tourism and marketing division develops and implements advertising programs, collateral distribution systems, resource enhancement programs, market promotions, and travel-trade partnerships that reach broad tourism markets and special interest groups. Many programs are developed in collaboration with GRVA member organizations and with regional destination marketing partners including entities in the Finger Lakes region and Erie Canal Corridor.Target markets include:- A major focus for year-round visitation encompassing markets within a 250-mile radius including Canadian populations, attracted through digital, print, connected tv, and ooh tactics. - Family travelers from the downstate region of New York state, I-81 corridor in Pennsylvania, and surrounding drive-in markets including western Massachusetts, Vermont, and Cleveland, Ohio. These visitors are attracted through a major campaign that includes digital, print, and connect tv.- Travelers who are already in, or planning visits to nearby regions with an ability to include our county in their travels- International visitors who are traveling by ground transportation from New York City to Niagara Falls, attracted through a program called Wine, Water, and Wonders of New York State in conjunction with Corning Museum of Glass, Finger Lakes Tourism Alliance, Destination Niagara USA, Visit Ithaca, Watkins Glen Area Chamber of Commerce, Hudson Valley Tourism, Discover Long Island, and Delta Air Lines- Group tour/travel trade, attracted through direct sales programs and with the help of packaged visits that include nearby attractions, wineries, etc.- Encouraging local residents to invite their families and friendsGRVA estimates that a combined 2 million visitors came from at least 50 miles away, across all tourism segments (leisure, business-conventions and sporting event, and international) in 2024. Specific tracking of programs is difficult and research is generally accomplished with regional and state partners. Locally, anecdotal information provided by attractions, weekend and holiday hotel occupancy, comparative event attendance, and industry data tools is largely the source used to measure tourism and related expenditures. Activity indexes are used as a reliable source to help determine leisure interest and resulting business
  2. #2 $0
    Rochester NY Sports Commission:The Sports Commission initiates the direct sales contact with event holders throughout the United States, who can choose Monroe County as a location for a future event. All sales, marketing and administrative tasks are the full responsibility of the Visit Rochester sales department. This department works diligently to promote Monroe County through its sports marketing efforts. Programs include working with local facilities, tradeshows, direct marketing, familiarization tours and sales missions. The department highlights the important impact athletics have on our community's economic vitality and quality of life.(Continued on Schedule O)An important component to the success of our events is our relationship with the facilities and universities, that are able to host a sporting event. There is a very heavy lift involved in hosting events and with Visit Rochester's resources, we are able to work together to bring sports events to Monroe County. The local/regional residents, who run events and/or are affiliated with targeted sport events are also an important component on our success. These individuals can extend the sales efforts by cultivating their support for the bid process for Monroe County.In 2025, the Sports Commission: - Booked tournament and sports-related event business that collectively resulted in 168,606 delegates - Created 57,366 trackable room nights worth of future business for Monroe County lodging facilities
named programs · 3 · from sources

What they call their work

Rochester NY Sports Commission
Recruits and supports athletic events in Monroe County through sales outreach, facility coordination, trade shows, and familiarization tours to boost local economic impact.
Tourism/Leisure Marketing
Develops and implements advertising, digital campaigns, print media, and out-of-home promotions to attract leisure visitors to Monroe County from regional, national, and international markets.
Wine, Water, and Wonders of New York State
Collaborative marketing initiative targeting international visitors traveling by ground from New York City to Niagara Falls, in partnership with regional tourism organizations and Delta Air Lines.
activities · 5 groups

What they do

  • Regional Tourism Promotion 2 activities
    • Operate a membership-based tourism promotion organization
      Supports over 400–500 member organizations through networking events, public relations, cooperative advertising, social media support, business referrals, data access, and hospitality training to strengthen the regional tourism industry.
    • Promote Rochester as a regional tourism destination
      Markets Greater Rochester as a preferred destination for leisure and business travel, promoting its identity as the "Flower City," beer and wine culture, civil rights history, and proximity to regional attractions like the Finger Lakes and Niagara Falls to increase visitor spending and economic impact.
  • Community Festival & Event Production 2 activities
    • Organize and promote cultural festivals in Rochester
      Plans and hosts major cultural festivals including the Rochester Puerto Rican Festival, Corn Hill Arts Festival, and Rochester Pride Parade & Festival, featuring live music, food, art, and community celebrations that attract regional and national visitors.
    • Support and promote regional tourism events and festivals
      Supports over 140 festivals annually across Rochester and the Finger Lakes region by providing promotional resources, event planning assistance, and distribution of event guides to enhance visitor engagement.
  • Amateur Sports Competition Programming 1 activity
    • Attract and support business, sports, and group events in Rochester
      Books and supports sports-related and other group events, resulting in over 100,000 delegates and tens of thousands of hotel room nights annually; provides site visits, venue coordination, and financial incentives for event planners booking in 2026–2027.
  • Visitor & Business Guide Distribution 1 activity
    • Distribute visitor information and promotional materials
      Provides brochures and event guides at visitor centers, airports, and events; publishes monthly event highlights and maintains online listings to support visitor planning and engagement.
  • Visitor Information and Trip Planning Services 1 activity
    • Provide travel resources and itineraries for diverse visitor segments
      Offers curated itineraries and travel resources for family-friendly trips, romantic getaways, reunions, LGBTQ+ travelers, and special interest tourism, including shopping, dining, and historical experiences.
financials · form 990 · fy2025
revenue
Total revenue$4.69M
Contributions & grants$344K7%
Program service revenue$4.33M92%
Investment income$13K0%
Other revenue$550
expenses
Total expenses$4.67M
Program expenses
Admin / overhead
Fundraising
Salaries & benefits$2.25M
Grants paid out$217K
Largest expense lineCompensation
balance sheet
Total assets$2.02M
Cash$368K
Investments$436K
Liabilities$1.46M
Net assets$557K
Liquid reserves2.1 mo
6 years on record · 2020–2025 · YoY revenue +13.0%
leadership · form 990 part vii · fy2025

Who runs it

paid leadership · 9
NameTitleHours/wkCompensation
Donald Jeffries President/CEO 38 $322K
Greg LaDuca VP of Industry 38 $160K
Jeanine Battermann VP of Finance 38 $156K
Tim James Sales Manager 38 $131K
Amanda Fox VP Event Services 38 $131K
Rich Mackey Sales Manager 38 $126K
Wendy O'Duffy VP of Sales 38 $125K
Diana Keating VP Marketing 38 $105K
Erin Kivel Secretary 38 $59K
board members · 16
  • Bill Gunther — Chair
  • Bill Strassburg — Member
  • Bob Duffy — Member
  • Corey Dooley — Member
  • Craig F Curran — Member
  • Fran Antonelli — Vice Chair
  • Gregory Smith — Member
  • Hillary Olson — Member
  • Hon Adam Bello — Member
  • Hon Malik Evans — Member
  • Jett Mehta — Member
  • John Urlaub — Treasurer
  • Joseph Rulison — Member
  • Rob Norris — Member
  • Steve Dubnik — Member
  • Steve Hausmann — Member
relationships · 41

Who they work with

  • A.M.E. Zion Memorial Church Partner — Highlights the historical significance of the church in promotional content about the Corn Hill neighborhood.
  • Black Culture Festival Partner — Promotes the Black Culture Festival as a key cultural event for visitors.
  • Casa Larga Partner — Features winery events at Casa Larga to promote agritourism and local beverage experiences.
  • Corn Hill Arts Festival Partner — Collaborates to promote and publicize the annual arts festival in the Corn Hill neighborhood.
  • Corn Hill Arts Festival Partner — Promotes the Corn Hill Arts Festival as part of curated local events for visitors.
  • Corning Museum of Glass Partner — Collaborates on the "Wine, Water, and Wonders of New York State" program to attract international travelers.
  • Delta Air Lines Partner — Partners on the "Wine, Water, and Wonders of New York State" program to attract international travelers.
  • Destination Niagara USA Partner — Collaborates on the "Wine, Water, and Wonders of New York State" program to attract international travelers.
  • Destinations International Network — Accredited member through the Destination Marketing Accreditation Program (DMAP).
  • Dinosaur BBQ Partner — Includes Dinosaur BBQ events in promotional listings for visitor engagement.
  • Discover Long Island Partner — Collaborates on the "Wine, Water, and Wonders of New York State" program to attract international travelers.
  • Finger Lakes Tourism Alliance Partner — Partners on regional tourism initiatives including the "Wine, Water, and Wonders of New York State" program.
  • Flower City Food Tours Partner — Promotes neighborhood food tours as part of culinary tourism offerings.
  • Frederick Douglass Greater Rochester International Airport Partner — Collaborates to promote accessibility and convenience for meeting attendees traveling to Rochester.
  • Genesee Country Village & Museum Partner — Promotes events at Genesee Country Village & Museum, including Centennial Expo and National Silver Ball Tournament, to attract heritage tourism.
  • George Eastman Museum Partner — Features concerts at the George Eastman Museum to drive cultural tourism and historic site visitation.
  • George Eastman Museum Partner — Partner attraction highlighted by Visit Rochester for its historical and cultural significance in photography and film.
  • Geva Theatre Partner — Promotes theatrical performances including 'Elvis My Way' and 'Get Happy' to attract performing arts audiences.
  • Hudson Valley Tourism Partner — Partners on the "Wine, Water, and Wonders of New York State" program to attract international travelers.
  • I Love NY Partner — Partner organization in state tourism promotion efforts.
  • ImageOut Partner — Partner organization highlighted in LGBTQ+ business and cultural promotion efforts.
  • Kodak Center Partner — Lists events hosted at Kodak Center as part of regional event promotion.
  • Long Acre Farms Partner — Highlights music events at Long Acre Farms to support rural tourism and farm-based recreation.
  • Memorial Art Gallery Partner — Promotes programs such as Pride Celebration Day and Sketch & SIP at the Memorial Art Gallery to enhance cultural visitation.
  • ROC Pride Parade and Festival Partner — Promotes the ROC Pride Parade and Festival as a featured LGBTQ+ event for visitors.
  • Record Archive Partner — Promotes live music events at Record Archive to attract cultural visitors.
  • Rochester LGBTQ+ Together Partner — Refers visitors to their business directory to expand access to LGBTQ+ owned businesses.
  • Rochester Museum & Science Center Partner — Promotes STEM-focused events like PRIDE IN STEM and Orchestra in the Pines to support science engagement tourism.
  • Rochester Red Wings Partner — Promotes home games at ESL Ballpark to drive sports tourism.
  • Rochester by Water Partner — Partners to promote river cruise experiences on the Genesee River as part of local tourism offerings.
+ 11 more
strategies · 5

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Collaborative Destination Marketing
    methodology: collaborative_destination_marketing
    By developing tourism programs jointly with member organizations and regional partners, we expand reach and economic impact because shared investment and co-branded promotion increase visibility and attract more visitors than isolated efforts.
  • Culture-Centered Community Engagement
    methodology: cultural-heritage-tourism
    By centering festivals and tourism around food, music, arts, and cultural heritage, we increase community vibrancy and visitor engagement because shared cultural experiences foster pride, belonging, and deeper connections between residents and tourists.
  • Inclusive Economic Engagement through Tourism
    methodology: inclusive-economic-engagement
    By highlighting and promoting LGBTQ+ owned businesses in tourism offerings, we drive inclusive economic growth because representation in travel narratives increases market access for marginalized entrepreneurs and attracts socially conscious visitors.
  • Seasonal and Experiential Destination Positioning
    methodology: seasonal-tourism-promotion
    By promoting seasonal, thematic, and locally immersive experiences—such as fall foliage, ski tours, and neighborhood-based activities—we attract visitors year-round because varied, time-bound offerings create recurring reasons to visit and extend stay duration.
  • Strategic Geographic and Economic Positioning
    methodology: geographic-accessibility-marketing
    By leveraging Rochester’s proximity to major population centers and emphasizing sports and quality-of-life benefits, we attract regional and national visitors because accessibility and tangible lifestyle assets lower the barrier to visitation and enhance destination appeal.