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HOPE HOUSE INC
ALBANY, NY · EIN 146050436 · Form 990 · FY2024 · NTEE F22Z · Mental Health & Crisis Intervention · Large ($10M-$50M) · hopehouseinc.org
revenue
$12.9M
expenses
$12.3M
net assets
$11.1M
employees
246
volunteers
16
program ratio
88%
mission · from form 990

THE PRIMARY MISSION OF HOPE HOUSE INC. IS TO RESPOND TO NEEDS IN THE COMMUNITY BY PROVIDING EDUCATION, INTERVENTION, AND TREATMENT TO PERSONS WHOSE LIVES HAVE BEEN AFFECTED BY ANY FORM OF CHEMICAL DEPENDENCY AND RELATED ISSUES. THE BOARD OF DIRECTORS AND STAFF ARE DEDICATED TO PROVIDING A VARIETY OF HIGH-QUALITY RESIDENTIAL, OUTPATIENT AND COMMUNITY-BASED SERVICES DEVELOPMENTALLY FOCUSED TO BOTH ADULT AND YOUTH POPULATIONS. THESE SERVICES ARE PROVIDED IRRESPECTIVE OF AGE, COLOR, CREED, DISABILITY, MARITAL STATUS, GENDER, NATIONAL ORIGIN, ARREST/CONVICTION RECORD, OR ABILITY TO PAY. ALL SERVICES STRIVE TO EMPOWER EVERY INDIVIDUAL AND FAMILY TO ACHIEVE THEIR HIGHEST LEVEL OF FUNCTIONING. IN ADDITION TO ENHANCING THE QUALITY OF LIFE OF THE PERSONS IT SERVES, THE AGENCY IS COMMITTED TO PROVIDING A SUPPORTIVE AND PROFESSIONAL WORK ENVIRONMENT FOR ITS STAFF.

profile · synthesized from sources

Hope House Inc. is a nonprofit addiction treatment organization based in Albany, NY, providing residential, outpatient, and supportive living services for adults and youth affected by substance use disorders. The agency offers comprehensive programs including case management, recovery support, and specialized services for women, children, and individuals involved with the justice system. Services are provided regardless of ability to pay and are supported through government funding, Medicaid, and community partnerships.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $1.75M
    CLINIC - PROVIDES ALCOHOL AND DRUG ABUSE TREATMENT ON AN OUTPATIENT BASIS. APPROXIMATELY 507 SERVED.
  2. #2 $281K
    CASE MANAGEMENT AND SHELTER PLUS CARE. APPROXIMATELY 21 CLIENTS SERVED.
named programs · 8 · from sources

What they call their work

Albany Outpatient Clinic
Provides outpatient substance use and gambling disorder treatment services at 879 Madison Avenue, Albany, with individualized therapy and case management
Elizabeth House
Supportive housing program providing recovery-focused living for women
Men’s Reintegration Program (Bette Center)
Residential program supporting men in recovery through structured living, counseling, and reintegration services
Problem Gambling Services
Specialized outpatient treatment for individuals and families affected by gambling disorders, available in Albany and Troy
Shelter Plus Care
Case management and supportive housing services for individuals experiencing homelessness and substance use challenges
The Next Step Women and Children’s Program
OASAS-certified residential program for pregnant women and women with children up to age 6, offering 24/7 support, parenting skills, and recovery services in a home-like environment
Troy Outpatient Clinic
Outpatient addiction treatment services in Troy, NY, offering counseling and recovery support
Women’s Recovery Program
Residential and supportive living program for women recovering from substance use disorders, focusing on long-term sobriety and life skills
activities · 10 groups

What they do

  • Comprehensive Care Management Services 1 activity
    • Behavioral health and reintegration services
      Delivers comprehensive behavioral health services including clinical counseling, case management, and reintegration support across multiple programs. Coordinates with outpatient medical and mental health providers to ensure continuity of care after program completion.
  • Facility-Based Service Delivery 1 activity
    • Facility operations and program expansion
      Operates two outpatient clinics, seven residential programs, and a housing program, including a residential treatment facility constructed on Livingston Avenue in Albany in 2014. Relocated all Albany outpatient services to 879 Madison Avenue in April 2025.
  • Supportive and Emergency Housing Services 1 activity
    • Housing and emergency food assistance
      Provides housing support and emergency food assistance to residents in an inner-city community, including case management and Shelter Plus Care services for approximately 18–29 clients annually.
  • Holiday and Seasonal Essentials Distribution 1 activity
    • In-kind donation management
      Accepts and distributes donated items such as new bedding, personal care supplies, recreational equipment, and baby supplies to support residents and reduce organizational procurement costs.
  • Nonprofit Capacity Building Services 1 activity
    • Leadership and operational management
      Hired key leadership staff including the Director of Operations in July 2019, bringing over 15 years of experience in substance abuse treatment and 10 years in program management, to oversee organizational growth and service delivery.
  • Healthcare Compliance and Ethics Programs 1 activity
    • Organizational compliance and fraud prevention
      Exercises due diligence to prevent and detect fraudulent and criminal conduct through organizational compliance systems and oversight, including the role of Director of Compliance and Quality Assurance.
  • Outpatient Substance Use Treatment 1 activity
    • Outpatient substance use and gambling disorder treatment
      Provides individualized outpatient treatment for alcohol, drug, and gambling disorders at clinics in Albany and Troy, NY, including clinical counseling and therapy services. Serves several hundred individuals annually, with recent annual caseloads ranging from approximately 362 to 776 individuals for substance use treatment.
  • Parenting Support for At-Risk Families 1 activity
    • Residential reintegration program for pregnant women and mothers with young children
      Operates an OASAS-certified residential treatment program for pregnant women and women with children aged six and younger, providing 24/7 staffed nursery access, parenting support, life skills development, and case-by-case assistance with legal, vocational, educational, and child protective services needs. Focuses on person-centered care to support transition to substance-free, independent living.
  • Nonprofit Organizational Mergers and Integrations 1 activity
    • Strategic organizational expansion through merger
      Facilitated merger with The Next Step, Inc. to expand addiction treatment services and operational capacity.
  • Uncategorized 1 activity
    • Client intake and referral processing
      Reviews referral or intake information within 24 to 72 hours of receipt to ensure timely access to services.
financials · form 990 · fy2024
revenue
Total revenue$12.89M
Contributions & grants$3.32M26%
Program service revenue$9.37M73%
Investment income$20K0%
Other revenue$180K
expenses
Total expenses$12.25M
Program expenses88%
Admin / overhead12%
Fundraising0%
Salaries & benefits$7.28M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$15.55M
Cash$924K
Investments$0
Liabilities$4.48M
Net assets$11.07M
Liquid reserves0.9 mo
5 years on record · 2020–2024 · YoY revenue +9.8%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 4
NameTitleHours/wkCompensation
KEVIN CONNALLY EXECUTIVE DIRECTOR 40 $176K
STEVE CARVER NURSE PRACTITIONER 1 $140K
JANEAH O'LEARY DIRECTOR OF FINANCE 40 $101K
JILL HUNT DIRECTOR OF FINANCE 40 $20K
board members · 16
  • ALAN KOTT — VICE PRESIDENT
  • CAROL A MAKROWSKI — BOARD MEMBER
  • CHRISTOPHER F GREAGAN — BOARD MEMBER
  • DONALD SMITH — BOARD MEMBER
  • GIL CHASE — BOARD MEMBER
  • JAN MCENENY — BOARD MEMBER
  • JOHN LYND — BOARD MEMBER
  • KAREN CARPENTER PALUMBO — BOARD MEMBER
  • KEVIN HEALY — TREASURER
  • MARK S BOSS — BOARD MEMBER
  • MICHELLE MURRAY — BOARD MEMBER
  • NICHOLAS A MARINI — BOARD MEMBER
  • RICHARD MATACCHIERO — PRESIDENT
  • SHAUNA WALDIN — BOARD MEMBER
  • SUSAN P FROHLICH — BOARD MEMBER
  • WILMA DELUCCO — SECRETARY
relationships · 15

Who they work with

  • CDPHP Medicaid Government — Accepted Medicaid plan for program access
  • Capital Behavioral Health Network Network — Behavioral Health Care Consortium of which Kevin serves as chairperson.
  • Compliance Officer, Hope House Inc. Government — Designated recipient for reports of suspected fraud, waste, and abuse within the organization.
  • Fidelis Medicaid Government — Accepted Medicaid plan for program access
  • MVP Medicaid Government — Accepted Medicaid plan for program access
  • NYS OASAS Government — State regulatory agency involved in the merger process and oversight of addiction services.
  • New York State Office of Addiction Services and Support Government — Provided a $4.2 million grant to build a residential facility in 2014.
  • New York State Office of Addiction Services and Supports Government — Partner agency providing support and oversight for addiction services.
  • OASAS Government — State-certifying agency for the reintegration treatment program
  • Polaris Coalition — IPA (Independent Practice Association) of Substance Use Disorder providers co-founded by Kevin Connally.
  • Regional Planning Consortium Partner — Statewide planning body on which Kevin serves as board member.
  • Rensselaer County Community Services Board Government — Local government services board of which Kevin is a member.
  • Star Flanders Partner — Administrative contact for coordinating item donations
  • Straight Medicaid Government — Accepted Medicaid plan for program access
  • The Next Step, Inc. Partner — Merged with Hope House, Inc. to expand addiction treatment services.
strategies · 3

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Community-Based Recovery Support
    methodology: community_based_treatment
    By delivering treatment and recovery services within the community and fostering local sober support networks, the organization enhances long-term recovery outcomes, because community integration reduces isolation and strengthens sustainable social reentry.
  • Individualized and Inclusive Clinical Approach
    methodology: individualized_addiction_therapy
    By tailoring addiction therapy to individual needs and allowing access to gambling treatment without requiring co-occurring substance use disorders, the organization increases treatment accessibility and effectiveness, because inclusive, clinically nuanced programming meets clients where they are and reduces barriers to care.
  • Person-Centered, Team-Based Treatment Model
    methodology: person_centered_treatment
    By integrating person-centered treatment with multidisciplinary team-based care, the organization promotes sustained sobriety and successful reintegration, because individualized, coordinated support addresses the complex and interrelated needs of recovery, parenting, and social reentry.