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RESPONSE OF SUFFOLK COUNTY INC

STONY BROOK, NY · EIN 112308470 · Form 990 · FY2024 · Medium ($1M-$10M) · responsecrisiscenter.org
revenue
$9.5M
expenses
$9.0M
net assets
$4.6M
employees
333
volunteers
27
program ratio
97%
mission · from form 990

TO PROVIDE CALLERS IN CRISIS OR IN NEED OF SUPPORT WITH UNCONDITIONAL ACCEPTANCE, COMPASSION, AND RESPECT IN ORDER TO LOWER ANXIETY AND FACILITATE THEIR INNATE COPING SKILLS; TO HELP CALLERS CAPITALIZE ON THEIR STRENGTHS IN THE PREVENTION OF SELF DESTRUCTIVE BEHAVIORS OR SUICIDE; TO PROVIDE REFERRALS AND INFORMATION ABOUT COMMUNITY PROGRAMS AND RESOURCES; TO HEIGHTEN PUBLIC AWARENESS OF SUICIDE PREVENTION THROUGH COMMUNITY EDUCATION, OUTREACH AND TRAINING.

profile · synthesized from sources

Response of Suffolk County Inc operates a 24/7 crisis hotline providing free, confidential emotional support to individuals in distress across Suffolk County, NY, and nationally through the 988 Lifeline. The organization offers counseling via call, text, and chat, focusing on suicide prevention, mental health crisis intervention, and community referrals. It also runs a support group for suicide attempt survivors and provides community education and outreach.

named programs · 5 · from sources

What they call their work

24/7 Local Crisis Hotline
Provides free, confidential emotional support via phone to individuals in Suffolk County experiencing crisis, emotional distress, or suicidal thoughts; staffed by trained counselors since the 1970s
988 Chat & Text Services
Provides crisis support through text messaging and online chat for individuals who prefer non-voice communication; available 24/7
988 Suicide & Crisis Lifeline
Offers national crisis support through call, text, and chat as a certified 988 Lifeline partner; serves both local and national callers with the same trained team
Outbound & Backup Partnerships
Provides structured follow-up support and after-hours backup services to partner agencies, enabling 24/7 crisis care and staff training
Support Group for Survivors of Suicide Attempt
Eight-week structured support group offering a safe space for suicide attempt survivors to learn coping skills and connect with others on the path to recovery
activities · 4 groups

What they do

  • Suicide Prevention Programs 1 activity
    • Community outreach, education, and resource referral
      Provides information and referrals to community resources and conducts community education, outreach, and training to increase public awareness of suicide prevention and mental health support options.
  • Peer-Led Mental Health Support Groups 1 activity
    • Facilitating suicide attempt survivor support groups
      Offers an 8-week peer-based support group for survivors of suicide attempts to develop coping skills and receive ongoing emotional support in a structured setting.
  • 24/7 Crisis and Warmline Support Services 1 activity
    • Operating 24/7 crisis hotline and digital crisis support services
      Operates a 24/7 hotline providing free, confidential emotional support via phone, text, and online chat as part of the 988 Suicide & Crisis Lifeline network, serving Suffolk County, New York State, and acting as a national backup provider. Responded to over 175,000 crisis calls, chats, and texts in 2024.
  • Direct Mental Health Counseling and Support Services 1 activity
    • Providing structured follow-up and aftercare for individuals in crisis
      Delivers individualized emotional support and crisis care through structured follow-up programs for clients referred by local agencies, including after-hours backup support to partner organizations enabling their 24/7 crisis response capabilities.
financials · form 990 · fy2024
revenue
Total revenue$9.46M
Contributions & grants$9.13M97%
Program service revenue$46K0%
Investment income$285K3%
Other revenue$0
expenses
Total expenses$8.99M
Program expenses97%
Admin / overhead3%
Fundraising0%
Salaries & benefits$8.52M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$11.59M
Cash$7.63M
Investments$1.15M
Liabilities$7.02M
Net assets$4.58M
Liquid reserves11.7 mo
5 years on record · 2020–2024 · YoY revenue +70.5%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 2
NameTitleHours/wkCompensation
MERYL CASSIDY EXECUTIVE DI 38 $233K
LORRAINE PERAGALLO ASST EXEC DI 38 $154K
board members · 9
  • DAVID WARREN — SECRETARY
  • DEBORAH MCDONALD — CO-CHAIR
  • DR FELIX GRUCCI III — TRUSTEE
  • ELLEN KRAKOW — CHAIRPERSON
  • ERROLL TOULON — HONORARY MEM
  • JAVIER IORA — HONORARY MEM
  • JEFFREY SANZEL — TRUSTEE
  • KATHLEEN TRAVIERA — TREASURER
  • KELLY ONG — TRUSTEE
relationships · 3

Who they work with

  • 988 Lifeline Partner — Partnership enabling provision of crisis support through the 988 Lifeline network via call, chat, and text.
  • 988 Suicide & Crisis Lifeline Partner — Certified partner organization answering calls, texts, and chats for the national 988 network and providing local and backup coverage.
  • Feeding America Network — Member of national food bank network
strategies · 4

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Collaborative Partnership Model for Service Expansion
    methodology: collaborative service expansion
    By leveraging structured partnerships for outreach, backup coverage, and shared training, we extend service reach and resilience because distributed capacity enables broader, more reliable crisis support.
  • Culturally Responsive Care Through Training and Supervision
    methodology: culturally_responsive_care
    By integrating cultural responsiveness into ongoing counselor training and supervision, we improve care quality and accessibility because tailored support increases trust and engagement among diverse populations.
  • Strengths-Based Crisis Prevention Model
    methodology: strengths-based-crisis-prevention
    By identifying and reinforcing individuals' personal strengths during crisis interactions, we prevent escalation and reduce suicide risk because focusing on agency builds self-efficacy and hope.
  • Trauma-Informed, Listening-First Crisis Intervention
    methodology: trauma-informed_care
    By prioritizing empathetic listening, unconditional acceptance, and nonjudgmental support, we reduce emotional distress and help callers activate existing coping skills because feeling heard and respected lowers psychological barriers to resilience.