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GLENS FALLS INDEPENDENT LIVING CENTER INC

QUEENSBURY, NY · EIN 141706914 · Form 990 · FY2023 · Medium ($1M-$10M) · sailhelps.org
revenue
$3.2M
expenses
$3.3M
net assets
$1.6M
employees
46
volunteers
11
program ratio
85%
mission · from form 990

SAIL HELPS PEOPLE LIVE MORE INDEPENDENTLY.

profile · synthesized from sources

Southern Adirondack Independent Living (SAIL) empowers individuals with disabilities to live independently by providing direct services, advocacy, and resources across 17 counties in New York’s North Country and Capital Region. The organization offers health insurance enrollment assistance, transition support from institutional to community-based living, durable medical equipment loans, and benefits advocacy. SAIL has operated since 1988 and serves people of all ages with physical and mental disabilities, along with their families and caregivers.

named programs · 8 · from sources

What they call their work

1115 Waiver Screening and Navigation
Connects individuals with community resources addressing social determinants of health including transportation, nutrition, and housing.
Advocacy Services
Provides benefits advisement, application assistance for SNAP/HEAP/Social Security, independent living skills training, and systems advocacy for people with disabilities.
Beginner Technology Classes
Free public technology training sessions hosted at partner locations to improve digital literacy among people with disabilities.
Health Insurance Assistance
Provides enrollment and problem resolution for Medicaid, Medicare, Child Health Plus, Essential Plans, and Qualified Health Plans through trained navigators and enrollers.
Olmstead Housing Subsidy
Provides housing support for Medicaid-eligible individuals transitioning from nursing homes who would otherwise face homelessness.
Rapid Transition Housing Program
Offers rental subsidies and independent living services to high-utilizing Medicaid recipients with physical disabilities or chronic conditions.
TRAID Equipment Loan Program
Offers short-term loans of durable medical equipment, assistive technology, and recreational equipment such as wheelchairs, iPads, beach wheelchairs, and adaptive sports gear.
Transition & Waiver
Supports individuals in avoiding or transitioning from nursing homes through Medicaid waiver programs including NHTD, TBI, Money Follows the Person, and Consumer Directed Personal Assistance.
activities · 6 groups

What they do

  • Disability Rights Advocacy & Self-Advocacy Empowerment 2 activities
    • Advocacy for accessibility in public and private spaces
      Conducts community-based advocacy by collaborating with businesses, organizations, and public spaces to improve accessibility and promote inclusive environments for individuals with disabilities.
    • Community education, outreach, and training
      Delivers community-based education and outreach as a Regional Outreach Partner of the IDDO Program across 19 New York counties. Offers Accessibility and Disability 101 trainings, universal design consultations, and free beginner technology classes to promote inclusion and accessibility.
  • Residential Support for Developmental Disabilities 2 activities
    • Housing transition and rental subsidy programs
      Operates rapid transition housing and nursing home diversion programs that provide rental subsidies and independent living services to Medicaid-eligible individuals with disabilities, preventing homelessness and supporting transitions from institutional to community-based living. Includes services under the NHTD and TBI Waiver programs.
    • Independent living services for individuals with disabilities
      Provides comprehensive services to support individuals with disabilities in living independently, including benefits application assistance, health insurance enrollment, transition planning, and guidance on accessing community resources. Serves over 20,000 individuals annually across 17–19 counties in New York's North Country and Capital Region.
  • Community Festival & Event Production 1 activity
    • Annual ADA Day Celebration and community events
      Hosts an annual ADA Day Celebration in downtown Glens Falls as part of the Take a Bite community event to promote awareness and inclusion for people with disabilities.
  • Durable Medical Equipment Loan Programs 1 activity
    • Assistive technology and durable medical equipment loan programs
      Operates the TRAID program and durable medical equipment loan services, offering free short-term access to assistive devices such as wheelchairs, walkers, iPads, Chromebooks, pocket talkers, and adaptive recreational equipment like beach wheelchairs and wheelchair skis to enhance mobility, communication, and community participation.
  • Health Insurance Enrollment Assistance 1 activity
    • Health insurance enrollment and post-enrollment support
      Provides comprehensive enrollment assistance for Medicaid, Medicare, Child Health Plus, Essential Plans, and Qualified Health Plans, including help with spend-down requirements and plan selection. Offers post-enrollment support to resolve billing issues, reduce healthcare costs, and maximize benefit utilization.
  • Medicaid Health Home Care Coordination 1 activity
    • Health-related social needs navigation
      Provides screening, care management, and navigation services to address social determinants of health, including transportation, nutrition, and housing. Supports individuals in accessing Medicaid-funded home care, home modifications, day programs, and community resources.
financials · form 990 · fy2023
revenue
Total revenue$3.22M
Contributions & grants$3.19M99%
Program service revenue$-1K-0%
Investment income$23K1%
Other revenue$14K
expenses
Total expenses$3.28M
Program expenses85%
Admin / overhead15%
Fundraising0%
Salaries & benefits$2.60M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$2.59M
Cash$269K
Investments$475K
Liabilities$960K
Net assets$1.63M
Liquid reserves2.7 mo
4 years on record · 2019–2023 · YoY revenue +4.2%
leadership · form 990 part vii · fy2023

Who runs it

paid leadership · 1
NameTitleHours/wkCompensation
TYLER WHITNEY EXECUTIVE DIRECTOR 40 $130K
board members · 11
  • AMY C MERCHANT — SECRETARY
  • ANDREA E MATTE — TREASURER
  • BILL JONES — DIRECTOR
  • COLETTE BRENNAN — DIRECTOR
  • DARLENE HAYES — DIRECTOR
  • DENNIS BROWER — DIRECTOR
  • JOHN FITZGERALD — PRESIDENT
  • KIM BREN — DIRECTOR
  • MICHAEL D DEZIK ESQ — DIRECTOR
  • RICHARD MYETTE — VICE PRESIDENT
  • RODNEY BENTLEY — DIRECTOR
relationships · 13

Who they work with

  • Capital Region Government — Awarded SAIL the contract for the Regional Resource Development Center for the NHTD and TBI Waivers.
  • Dianne Donovan Partner — Appointed to Board of Directors with background in nursing and person-centered care.
  • Fidelis Care Funder — Funded beginner technology classes through the Fidelis Care Rural Health Grant Program.
  • Glens Falls Collaborative Partner — Partner organization in hosting the annual ADA Day Celebration.
  • IDDO Program Partner — Regional Outreach Partner for community-based education and outreach
  • Medicaid Government — Provides eligibility criteria and funding basis for housing and support services programs
  • Medicaid Government — Source of funding and program framework for multiple community-based support services
  • Medicare Government — Source of long-term care support information and assistance
  • New York State Marketplace Partner — Collaborates with the New York State Marketplace to help individuals enroll in health insurance plans.
  • New York State TRAID program Partner — SAIL partners with the New York State TRAID program to provide assistive technology, recreational equipment, and early intervention resources to individuals with disabilities.
  • Sarah J. Hall Partner — Appointed to Board of Directors with expertise in care management and clinical case management.
  • Saratoga County Office of Independent Living Partner — Satellite office that began as part of Glens Falls Independent Living Center and later operated under SAIL in Saratoga Springs.
  • Southern Adirondack Independent Living Network — Member of a network serving 17 counties in the Southern Adirondack region.
strategies · 5

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Comprehensive Independent Living Model
    methodology: independent_living_model
    By integrating benefits assistance, transition planning, information and referral, and health insurance navigation, the organization addresses multiple interdependent barriers to independence, because holistic support increases self-sufficiency more effectively than isolated services.
  • Consumer-Controlled Model
    methodology: consumer_controlled_model
    By placing individuals with disabilities in leadership and decision-making roles, the organization ensures services and advocacy are shaped by lived experience, which increases relevance, trust, and effectiveness in promoting independence and inclusion.
  • Consumer-Directed Personal Care
    methodology: consumer-directed care
    By allowing individuals to hire, supervise, and manage their own home care aides, the organization increases personal autonomy and dignity, leading to better care outcomes and higher satisfaction through direct control over support services.
  • Housing-First for Disability Transition
    methodology: housing_first
    By providing rental subsidies and wraparound independent living services without preconditions, the organization enables individuals with disabilities to transition from institutional settings to community living, because stable housing is foundational to autonomy and engagement.
  • Systemic Advocacy for Disability Inclusion
    methodology: systemic advocacy
    By advocating for policy and structural changes in partnership with community entities, the organization creates broader, sustainable improvements in accessibility and equity, because systemic reform extends impact beyond individual services.