irs program accomplishments · form 990 part iii · fy2023
What they reported doing
- #1 primary $1.81MCOMMUNITY SERVICES BLOCK GRANT: PROGRAM DESIGNED TO PROMOTE & FACILITATE EFFECTIVE INVOLVEMENT OF NEIGHBORHOOD RESIDENTS IN SOLVING PROBLEMS - PROVIDES EMERGENCY AND SUPPLEMENTAL FOOD, TRANSPORTATION, AND EMERGENCY HOUSING AND UTILITY ASSISTANCE
named programs · 10 · from sources
What they call their work
Community Garden Program
Provides free seeds and coordinates the Hamilton County Community Gardens Network.
Emergency/Crisis Services
Provides financial assistance to prevent eviction or utility termination, heating fuel support, and counseling on housing and emergency needs when funds are available.
Food Recovery
Partners with local farmers and retailers to recover and distribute donated food; distributed over 747,000 pounds of food in 2018.
Lifeline Discount Service
Enrolls low-income Verizon customers in discounted telephone service; CAA is an authorized enrollment site.
Neighborhood Opportunity Centers (NOC)
Offers emergency food, clothing, household items, information and referrals, program application assistance, and counseling on energy conservation, nutrition, and budgeting in Warren and Hamilton Counties.
Project Option – Case Management
Strength-based case management program designed to increase self-sufficiency by addressing barriers related to employment, education, and family functioning.
Summer Lunch Program
Offers free lunches to children under 19 in Glens Falls during July and August.
Transportation Services
Provides transportation services specifically for Hamilton County residents.
Warren County Alternative Sentencing Program
Places court-mandated individuals into community service roles at nonprofit and municipal worksites and monitors their progress.
Weatherization Assistance
Provides furnace testing, repair or replacement, insulation, caulking, weather-stripping and other energy conservation measures for income-eligible residents regardless of homeownership status.
activities · 9 groups
What they do
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Community Resource Navigation and Support Services 2 activities
- Deliver case management for self-sufficiencyProvides strength-based case management services to support clients in increasing self-sufficiency through individualized assistance in employment, education, and family functioning.
- Operate Neighborhood Opportunity CentersRuns Neighborhood Opportunity Centers that provide emergency food, clothing, household items, counseling, and referral services to families with limited resources in Warren and Hamilton Counties.
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Food Distribution and Hunger Relief 2 activities
- Distribute supplemental food and household goods weeklyProvides weekly supplemental food distribution in Glens Falls, including baked goods, produce, and dairy items, and offers weekly access to free clothing and household items for families with limited resources, regardless of residency.
- Operate food pantries and distribute emergency foodOperates food pantries in Warren and Hamilton Counties, providing emergency and supplemental food assistance to income-eligible and in-need residents, with services available regardless of residency. Distributed over 747,000 pounds of donated food in 2018 through a network of local sources.
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Reentry Support Services 1 activity
- Administer alternative sentencing and community service placementAdministers the Warren County Alternative Sentencing Program by placing court-mandated individuals in community service roles at nonprofit and municipal worksites to fulfill court requirements.
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Direct Financial Assistance to Individuals 1 activity
- Deliver emergency crisis and housing assistanceProvides emergency financial assistance to prevent evictions and utility shutoffs, along with urgent support for heating fuel and emergency housing, primarily through the Community Services Block Grant program.
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Public Benefits Navigation and Enrollment 1 activity
- Enroll eligible residents in Lifeline telephone discount programAssists low-income residents in enrolling in the Lifeline Discount Service, which provides discounted basic telephone service through Verizon.
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Child & Youth Meal Programs 1 activity
- Operate summer lunch program for childrenRuns a summer lunch program providing free meals to children under 19 in Glens Falls during July and August to address food insecurity during school breaks.
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Non-Emergency Medical & Essential Transportation 1 activity
- Provide transportation servicesOffers transportation services to residents of Hamilton County to support access to essential resources and programs.
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Low-Income Home Energy Efficiency Upgrades 1 activity
- Provide weatherization and home energy assistanceProvides weatherization services including furnace repair or replacement, insulation, caulking, and weather-stripping for income-eligible residents in Warren and Hamilton Counties, aimed at improving home energy efficiency and safety.
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Community-Based Urban Agriculture 1 activity
- Support community gardening initiativesCoordinates the Hamilton County Community Gardens Network and provides free seeds to participants to promote local food production and community engagement.
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financials · form 990 · fy2023
revenue
Total revenue$2.90M
Contributions & grants$2.82M97%
Program service revenue$82K3%
Investment income$460%
Other revenue$0
expenses
Total expenses$2.78M
Program expenses96%
Admin / overhead4%
Fundraising0%
Salaries & benefits$1.12M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$988K
Cash$323K
Investments$0
Liabilities$205K
Net assets$782K
Liquid reserves1.4 mo
5 years on record · 2019–2023 · YoY revenue +12.1%
leadership · form 990 part vii · fy2023
Who runs it
paid leadership · 2
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| LYNN ACKERSHOEK | EXECUTIVE DIRECTOR | 30 | $110K |
| KATHLEEN FRENCH | FISCAL OFFICER | 35 | $60K |
board members · 15
- ARMAND CHUCK FRIGON — DIRECTOR
- CATHLEEN CATALFAMO — DIRECTOR
- ED DONAHUE — DIRECTOR
- EDNA FRASIER — DIRECTOR
- EPHRIAM EMMANUEL — DIRECTOR
- FRANK THOMAS — DIRECTOR
- HANNA HALL — DIRECTOR
- JIM CAMPINELL — PRESIDENT
- JOANNE MATTHEWS — DIRECTOR
- JOHN STROUGH — 1ST VICE PRESIDENT
- PETER MCDEVITT — TREASURER
- RACHEL FORTINI VALK — DIRECTOR
- ROBERTA BLY — DIRECTOR
- SHARI MACRI — SECRETARY
- VIKI ANDERSON — DIRECTOR
relationships · 11
Who they work with
- Feeding America Network — Member of national food assistance network for resource coordination and program support.
- Local Town, County and City Governments Government — Local government entities providing funding and support
- NYS Department of Health Government — Government funder supporting health-related programs
- NYS Department of State, Division of Community Service Government — Primary government funder supporting CAA programs
- NYS Division of Justice & Correctional Services Government — Government funder supporting justice and correctional services programs
- NYS Housing & Community Renewal Government — Government funder supporting housing and community renewal initiatives
- Office for the Aging Government — Government affiliate supporting services for senior residents
- Regional Food Bank of NENY Partner — Partner organization supplying food resources for distribution
- USDA Government — Government funder providing support for food programs
- Verizon Partner — CAA is authorized by Verizon to enroll low-income customers in the Lifeline Discount Service.
- not-for-profit and municipal worksites Partner — Hosts court-mandated community service participants through the alternative sentencing program.
strategies · 2
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community-Driven Service Designmethodology: community_driven_developmentBy engaging neighborhood residents and incorporating client feedback into program design, services become more responsive to local needs because community participation ensures relevance, trust, and ownership of solutions.
- Strengths-Based Case Managementmethodology: strengths_based_case_managementBy focusing on individual strengths and reducing personal and systemic barriers, this approach promotes self-sufficiency in employment, education, and family functioning because it empowers clients to leverage their own capabilities for lasting change.