Centralized Access Model

Operates a free tax preparation program that serves over 300 low-income clients annually.

Funds more than 20 local nonprofit organizations through its Community Impact Fund and allocates resources to member agencies via workplace giving campaigns that engage employees in community service and donations. Supports programs in housing, food security, education, childcare, financial stability, and health services.

Operates a free, confidential 24/7 information and referral service (211 helpline) available in over 150 languages, connecting individuals in Ulster County and across New York State to local resources in housing, food, healthcare, childcare, mental health services, and more.

Provides one-time emergency financial grants to individuals and families for rent, utilities, housing-related expenses, and urgent household needs to prevent housing instability and homelessness; helps over 640 families remain housed each year.

Supports local nonprofits through capacity-building programs in financial management, governance, strategic planning, and organizational development; improves coordination, communication, and resource sharing among service providers in Ulster County through member agency partnerships and collaborative initiatives.

Participates in community trainings, tabling events, media engagement, and collaboration with New York State representatives to educate about life with Spina Bifida and strengthen outreach and partnerships with hospitals and providers across New York State.

Conducts data collection and assessment to inform programs and advance the mission for individuals impacted by Spina Bifida.

Distributes information about Spina Bifida through social media, email news, monthly email updates, and a quarterly newsletter containing resources on advocacy, health, research, social security, and disability-related programs, as well as organizational updates, program invitations, and educational content.

Offers in-person and virtual Spina Bifida trainings tailored to specific audiences across New York State, along with school-based resources such as the Toolkit for Educators and the Parent Supplement to support educators and parents of students with Spina Bifida.

Offers school-based internship positions for students in social work, nonprofit management, business, and marketing to build professional capacity and support workforce development.

Provides curated resources for expectant parents of children with Spina Bifida, makes clinical care guidelines available to families and caregivers, and connects individuals to the National Spina Bifida Association for questions and referrals.

Provides no-cost support, education, and advocacy services to individuals with Spina Bifida across all life stages, including individual and group support, referrals, and assistance navigating systems such as insurance, transportation, employment, special education, housing, benefits, and disability services.

Serves on the Parent Advisory Board for the Spina Bifida Clinic at The Children’s Hospital of Philadelphia, contributing peer advocacy, training, community leadership, and financial management expertise.

Funds scholarships for graduating high school seniors pursuing college, nursing, or trade school. Awarded eight scholarships totaling $10,500 in one year and provided $250 each to 20 families through a Back-To-School Scholarship Program. IRS 990 filings report scholarship awards made to 26, 11, 10, nine, and four seniors across multiple years.

Operates an annual holiday program providing full holiday meals and new gifts selected by parents for children. In one year, served 733 individuals with meals and distributed gifts for over 400 children.

Provides financial support to other nonprofits, including a $5,000 grant to a local church for weekend food and necessities and a $2,000 grant to a women's shelter for portable cameras in temporary housing.

Runs a food pantry open Monday through Friday from 10:00 am to 1:00 pm and on Saturday from 10:00 am to noon, serving approximately 10,000 individuals annually. In one year, provided emergency food assistance through 5,112 pantry visits, serving 12,841 individuals.

Operates a thrift store open Monday through Friday from 10:00 am to 3:00 pm and on Saturday from 10:00 am to 12:30 pm, accepting donations, organizing merchandise, and training volunteers. The store’s income supports organizational operations, and the organization also provides vouchers for free clothing and household items to individuals in need.