irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $153K2-1-1 - PROVISION OF ADMINISTRATIVE SERVICES TO 2-1-1 NEW YORK, MANAGEMENT OR POLICY ISSUES, AND SUPPORT TO 2-1-1 BOARD.
- #2 $110KPUBLIC POLICY - SURVEY OF MEMBER ISSUES, RESEARCH ON ISSUES, WRITING PROPOSALS, TRACKING ISSUE PROGRESS, INFORMING NETWORK OF PROGRESS AND OUTCOMES.
named programs · 3 · from sources
What they call their work
211 New York
Statewide free and confidential health and human services referral helpline connecting callers to food, housing, healthcare, employment, and disaster assistance through trained Community Resource Specialists
Dolly Parton Imagination Library
Free book gifting program for children from birth to age five, providing high-quality books regardless of family income, supported through local United Ways and state funding advocacy
Universal Healthy School Meals for All
Advocacy initiative to provide free breakfast and lunch to all 2.7 million students in New York State, addressing food insecurity and supporting educational success
activities · 7 groups
What they do
-
Policy Advocacy & Research 1 activity
- Advocates for United Ways in state and federal policy mattersRepresents United Ways in New York State government affairs and monitors federal policy changes, providing updates and resources to support local United Ways in advocacy and policy engagement.
-
-
Nonprofit Sector Research & Data Analysis 1 activity
- Conducts research and publishes reports on socioeconomic conditions and United Way impactConducts research on key issues affecting communities, develops policy analysis, and publishes reports such as labor market briefings and statewide impact assessments to inform strategy and advocacy.
-
-
Organizational Governance & Leadership Development 1 activity
- Convenes statewide governance and advisory bodiesConvenes the statewide Board of Directors four times per year for governance and decision-making and hosts the Membership Advisory Committee (MAC) to build consensus and advise leadership.
-
-
Community Resource Navigation and Support Services 1 activity
- Operates and promotes the 2-1-1 helpline for human services assistanceOperates a 24/7 helpline across New York State to connect individuals with essential services including food, housing, mental health, transportation, and affordable broadband. In 2024, handled over 2 million calls and supported over 2.1 million requests for assistance.
-
-
Emergency Ambulance & Medical Response 1 activity
- Provides disaster planning, response, and recovery supportDelivers coordinated disaster response services including planning, emergency operations, and recovery support during major incidents such as hurricanes, flooding, snowstorms, and tornados across New York State.
-
-
Supportive and Emergency Housing Services 1 activity
- Serves as after-hours access point for homeless individuals seeking shelterProvides after-hours support for homeless individuals seeking shelters and services in Erie, Monroe, Onondaga, and Oswego Counties, serving as the first point of contact.
-
-
Nonprofit Capacity Building Services 1 activity
- Strengthens capacity of local United Ways across New York StateSupports local United Ways through capacity-building initiatives including convening leadership forums, advising on policy and practice, and fostering collaboration to improve outcomes for New Yorkers.
-
financials · form 990 · fy2024
revenue
Total revenue$490K
Contributions & grants$42K9%
Program service revenue$439K90%
Investment income$10K2%
Other revenue$0
expenses
Total expenses$443K
Program expenses78%
Admin / overhead22%
Fundraising0%
Salaries & benefits$245K
Grants paid out$29K
Largest expense lineCompensation
balance sheet
Total assets$527K
Cash$418K
Investments$0
Liabilities$10K
Net assets$517K
Liquid reserves11.3 mo
4 years on record · 2020–2024 · YoY revenue +1.9%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 1
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| HUGH PARRY | PRESIDENT | 28 | $76K |
board members · 22
- CHERYL JOHN — DIRECTOR
- DALLAS SUTTON — TREASURER
- DARLEY WILLIS — BOARD CHAIR
- DIETRA HARVEY — BOARD CHAIR
- EICHAKEEM MCCLARY — DIRECTOR
- GREG BASSUK — DIRECTOR
- JEANNIE MONTANO — DIRECTOR
- JOE WESLEY — DIRECTOR
- JUNE BLANC — BOARD VICE CHAIR
- KAREN A JONES — DIRECTOR
- KARI BUCH — DIRECTOR
- KEVIN O'BRIEN — DIRECTOR
- MARY E SULLIVAN — BOARD VICE CHAIR
- MEGAN BALDWIN — DIRECTOR
- NANCY KERN EATON — DIRECTOR
- PATRICK COSTELLO — DIRECTOR
- PAULETTE CROOKE — SECRETARY
- PETER GANNON — DIRECTOR
- SUSAN LEBLAN-DUROCHER — DIRECTOR
- THERESA A REGNANTE — DIRECTOR
- TOM GABRIEL — BOARD CHAIR
- TRINA BURRUSS — DIRECTOR
relationships · 17
Who they work with
- 2-1-1 New York Partner — Provides administrative and governance support to 2-1-1 New York.
- 2-1-1 New York Inc. Partner — Jointly announced the appointment of Therese Daly as President & CEO, indicating a formal partnership.
- 2-1-1 New York, Inc. Network — Affiliated entity that administers the 211 statewide health and human services referral helpline.
- 2-1-1 New York, Inc. Partner — Subsidiary organization designated to develop and oversee 2-1-1 services in New York State.
- 211 Partner — Collaborates with 211 to operate a statewide helpline and deploy ABA Navigators who assist residents with accessing affordable broadband under the Affordable Broadband Act.
- 211 NY Inc. Partner — Collaborates with 211 NY Inc. to operate and manage the 2-1-1 helpline service in New York State.
- 211 New York Inc Partner — Regional 211 providers operating across New York State under the 211 NY network
- 211 New York Inc. Partner — Contractual partnership with Haroon Mall listed as Contract Manager.
- FEMA Government — Promotes 211 as the number to call for help after a disaster.
- Local United Ways across New York State Network — Coordinates a network of local United Way chapters serving individual counties across New York State.
- New York State Department of Labor, Division of Research and Statistics Government — Source of labor market data cited in the briefing memo.
- PayPal Government — Platform used for processing donations
- U.S. Bureau of Labor Statistics Government — Source of U-6 labor underutilization data cited in the briefing memo.
- United Way Worldwide Network — Collaborates with United Way Worldwide while providing state-specific services distinct from national offerings.
- UnitedForALICE.org Network — Member of the United For ALICE national network advancing research and solutions for financially struggling households.
- WAMC Partner — Collaborates on public media appearances to discuss community needs and funding.
- nonprofit sector partners Partner — Collaborates with partners across the nonprofit sector to track federal policy developments and share information with local United Ways.
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Capacity Building Networkmethodology: capacity_building_networkBy strengthening the organizational and programmatic capacity of local United Ways, the state-level organization amplifies community-level impact in health, education, and financial stability, because locally rooted nonprofits are better positioned to identify and respond to community needs.
- Centralized Access with Integrated Infrastructuremethodology: centralized-accessBy operating the 2-1-1 helpline as a centralized, integrated access point, individuals can access health, housing, and disaster services more easily, because unified information and referral systems reduce fragmentation and improve service navigation at scale.
- Evidence-Based Advocacymethodology: evidence-based advocacyBy using county-level cost-of-living and economic hardship data to shape advocacy efforts, the organization drives policy innovation and resource allocation that responds to actual community conditions, because data-informed strategies produce more targeted and effective interventions.
- Human-Centered Referral Systemmethodology: human-centered_referral_systemBy using trained personnel to conduct empathetic, needs-based conversations instead of automated directory services, the organization increases the likelihood of successful service connection and engagement, because personalized, trust-based interactions improve access and reduce systemic barriers.
- Personalized Application Navigationmethodology: personalized application navigationBy providing one-on-one support through trained ABA Navigators, individuals are more likely to complete applications for affordable broadband, because guided assistance reduces complexity and increases enrollment in critical services.