named programs · 2 · from sources
What they call their work
24-Hour Hospice Care
Provides round-the-clock specialized care for terminally ill residents in their final three months, focusing on pain management and emotional support in a home-like environment
Bereavement Support
Offers emotional and psychological support to families and loved ones during and after the end-of-life process
activities · 3 groups
What they do
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Volunteer-Driven Residential Care Support 1 activity
- Operates volunteer-supported residential care modelStaffs residential care through trained volunteers working in 4-hour paired shifts, supported by on-call medical professionals, and engages non-caregiver volunteers in property and household maintenance tasks including cleaning, errands, lawn care, and snow removal.
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Hospice and Palliative Care Services 1 activity
- Provides residential hospice care to terminally ill individualsOffers free-of-charge, 24-hour specialized comfort care for individuals in their final three months of life, serving as an alternative to hospitals and nursing homes. Care is provided in a residential setting and includes support for families and loved ones.
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Honor and Memorial Recognition Programs 1 activity
- Supports bereavement and family servicesProvides bereavement support services to families and loved ones of residents, including commemorative events such as tree lighting ceremonies to honor the deceased.
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financials · form 990 · fy2024
revenue
Total revenue$264K
Contributions & grants$129K49%
Program service revenue$00%
Investment income$5K2%
Other revenue$130K
expenses
Total expenses$236K
Program expenses99%
Admin / overhead1%
Fundraising0%
Salaries & benefits$184K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$239K
Cash$206K
Investments$0
Liabilities$36K
Net assets$203K
Liquid reserves10.5 mo
4 years on record · 2020–2024 · YoY revenue +0.2%
leadership · form 990 part vii · fy2024
Who runs it
board members · 4
- COLLEEN HAGEN — DIRECTOR
- ED KAHOVEC — DIRECTOR
- LINDASUE MARREN — DIRECTOR
- LIZ VIDAS — DIRECTOR
relationships · 14
Who they work with
- Fire on Main Partner — Hosted the Annual CA$H BA$H event.
- Kayko Jarmusz Partner — Contact person for volunteer coordination and event participation.
- Lifetime Care Partner — Refers residents to Serenity House for end-of-life care.
- Ontario-Yates Hospice Partner — Hospice partner serving Ontario and Yates Counties
- Ontario-Yates Hospice Partner — Refers residents to Serenity House for end-of-life care.
- O’Connell Electric Partner — Sponsored the Annual CA$H BA$H event.
- Presbyterian Church in Geneva Partner — Provided spiritual leadership through Reverend Colin Pritchard at the tree lighting ceremony.
- Serenity House of Victor, Inc. Network — Operating name and legal entity for Serenity House, providing comfort care in Victor, NY.
- Shortsville American Legion Partner — Venue for the memorial chicken BBQ fundraiser hosted by a donor family.
- St. Patrick’s Church Partner — Hosted the 24th Annual Cookie Walk event in Victor.
- UR Medicine Home Care Partner — Hospice partner serving Monroe County
- United Way Funder — Designated recipient of donations through the United Way giving platform.
- United Way Government — Receives annual funding through United Way donations designated to Serenity House (organization #125).
- Victor Counseling Practice Partner — Counseling partner with offices in Victor and Canandaigua
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Holistic Comfort Care Modelmethodology: holistic_comfort_careBy integrating medical symptom management with emotional and psychosocial support in a home-like setting, we improve end-of-life quality because addressing physical, emotional, and spiritual needs holistically leads to greater patient comfort and family coping.
- Paired Volunteer Care Modelmethodology: paired_volunteer_modelBy using trained volunteers in paired shifts with on-call medical support, we ensure continuous, safe, and compassionate care because shared responsibility increases volunteer sustainability and patient safety while maintaining a homelike environment.
- Respite and Dignity-Centered Caremethodology: caregiver-respite end-of-life modelBy relieving families of 24-hour caregiving duties and centering patient autonomy, we support emotional healing and stronger family relationships because respite reduces burnout and dignity-preserving care improves end-of-life experience for both patients and loved ones.