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HOUSE OF THE GOOD SHEPHERD

UTICA, NY · EIN 150532199 · Form 990 · FY2024 · NTEE P300 · Human Services · Large ($10M-$50M) · hgs-utica.com
revenue
$43.6M
expenses
$43.4M
net assets
$24.0M
employees
631
volunteers
132
program ratio
85%
mission · from form 990

THE HOUSE OF THE GOOD SHEPHERD'S MISSION IS TO "PROVIDE CARE THAT CHANGES CHILDREN'S LIVES".

profile · synthesized from sources

Residential and community-based care organization in Utica, NY serving children who have experienced trauma, abuse, and neglect. Provides therapeutic education through its Tilton School, mental health services, foster care, and residential treatment programs. Operates under a mission to change children's lives through trauma-informed care and family-centered support services.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $4.72M
    EDUCATION THE TILTON SCHOOL OFFERS A STRUCTURED, THERAPEUTIC AND SUPPORTIVE EDUCATIONAL PROGRAM FOR STUDENTS IN GRADES K 12. THE SCHOOL IS CERTIFIED BY THE NEW YORK STATE EDUCATIONAL DEPARTMENT AND IS DESIGNED TO MEET THE NEEDS OF STUDENTS WITH DISABILITIES. SMALL CLASSROOMS ALLOW STUDENTS TO RECEIVE MORE INDIVIDUALIZED AND DIFFERENTIATED INSTRUCTION AS WELL AS MEANINGFUL LEARNING EXPERIENCES TO ENSURE THAT ALL STUDENTS REACH THEIR POTENTIAL. THE SCHOOL SERVED APPROXIMATELY 100 INDIVIDUAL CHILDREN THROUGHOUT THE SCHOOL YEAR.
  2. #2 $4.86M
    MEDICAL AND CLINICAL PRIMARY AND MENTAL HEALTH SERVICES ARE PROVIDED TO ALL CHILDREN ENROLLED IN THE HOUSE OF THE GOOD SHEPHERD'S RESIDENTIAL AND FOSTER CARE PROGRAMS. SERVICES INCLUDE WELL CHILD CARE, IMMUNIZATIONS, MEDICATION MANAGEMENT, ANNUAL PHYSICAL EXAMS, COORDINATION OF DENTAL SERVICE AND EYE CARE AND THE ESTABLISHMENT OF NUTRITION PROGRAMS. MENTAL HEALTH SERVICES INCLUDE INDIVIDUAL, GROUP AND FAMILY COUNSELING. THESE SERVICES ARE PROVIDED THROUGH 29I, PREVENTION AND EDUCATION PROGRAMS. 593 CHILDREN WERE PROVIDED WITH HEALTH SERVICES THROUGHOUT THE YEAR.
named programs · 5 · from sources

What they call their work

Foster Care Program
Provides foster family placements for children removed from abusive or neglectful homes, including therapeutic foster care services in Watertown and community-based foster care throughout Oneida County
MACS Building Program
Specialized program serving youth ages 16-18 in the juvenile justice system, compliant with New York State's "Raise the Age" initiative
Milton Abelove Children’s Center
Short-term emergency residential placement for children in crisis or awaiting formal placement
Schafer Residence
On-campus residential treatment facility providing psychiatric care for children with severe mental illness
Tilton School
Therapeutic educational program for students in grades K-12 with disabilities, offering individualized instruction in a 12-month academic calendar with support services including speech therapy, occupational therapy, and counseling
activities · 5 groups

What they do

  • Residential Care for At-Risk Youth 2 activities
    • Foster care and adoption support services
      Operates a Foster Care Program including therapeutic foster care in Watertown, NY, and multiple off-campus group homes. Provides case management, foster care placement, support for adoption finalization, and reunification services for youth with biological families after stabilization.
    • Residential care for youth involved in the child welfare or juvenile justice systems
      Provides trauma-informed residential placement and support services for youth referred by PINS (Persons in Need of Supervision), those involved in the court system due to family neglect, and adolescents in the juvenile justice system under New York’s “Raise the Age” law. Services include cottage-based living on campus, weekend foster placements, and emergency residential placement for children in crisis.
  • School-Based Mental Health and Family Support 1 activity
    • Integrated primary and mental health services for children in care
      Provides comprehensive primary and mental health services to children enrolled in residential and foster care programs, with over 590 children served in 2024 alone. Services are delivered within a trauma-informed framework and are integral to residential and educational programming.
  • Special Education Day Schools 1 activity
    • Therapeutic education program for emotionally disturbed children
      Operates an accredited secondary school (Tilton School) providing therapeutic education and special education services to emotionally disturbed children, serving approximately 100–130 students annually. The program includes academic instruction, vocational training such as Hotel and Restaurant Management classes, and integrated mental health support.
  • Trauma-Informed Community Resilience Initiatives 1 activity
    • Trauma recovery programming using evidence-based frameworks
      Implements the Sanctuary Model agency-wide, including adherence to its seven commitments and use of the S.E.L.F. (Safety, Emotions, Loss, Future) framework to structure trauma recovery conversations and documentation. These practices support healing from abuse and neglect and are applied across residential, educational, and clinical services.
  • Comprehensive Student Enrichment Programs 1 activity
    • Youth development through arts, sports, and recreational activities
      Engages youth in structured music, dance, theater, and athletic activities including performance opportunities, therapeutic dance classes, musical theater, and athletic camps. These programs support social skills, emotional regulation, and positive peer relationships.
financials · form 990 · fy2024
revenue
Total revenue$43.56M
Contributions & grants$961K2%
Program service revenue$42.13M97%
Investment income$474K1%
Other revenue$-2K
expenses
Total expenses$43.38M
Program expenses85%
Admin / overhead14%
Fundraising1%
Salaries & benefits$28.90M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$29.71M
Cash$909K
Investments$11.16M
Liabilities$5.68M
Net assets$24.03M
Liquid reserves3.3 mo
6 years on record · 2019–2024 · YoY revenue +7.8%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 11
NameTitleHours/wkCompensation
JORGE FALERO PSYCHIATRIST 40 $366K
BRIAN MCKEE CEO 40 $353K
KATHLEEN PERKINS CPO 40 $206K
JOEL ZAYACHEK CHIEF ADMINISTRATIVE OFFIC 40 $201K
VIRGINIA WHITFORD CHIEF STRATEGY OFFICER 40 $192K
MELISSA LYNCH SUPERVISING PSYCHOLOGIST 40 $166K
ALLISON SPALDING VP FOSTER CARE 40 $154K
ERIC CLARK PHYSICIAN ASSISTANT 32 $151K
JEANNA HERETZ DIRECTOR HR 40 $126K
KARALYN SMITH DIRECTOR CLINICAL 40 $126K
JODY KEHL CFO 40 $91K
board members · 12
  • ANTHONY LARIA — TRUSTEE
  • CAROL ALTIMONTE — TRUSTEE
  • DOMINICK MANFREDO — PRESIDENT
  • ELIZABETH POLE — VICE PRESIDENT
  • JOSEPH SAUNDERS — SECRETARY
  • KATHLEEN FONDA — TRUSTEE
  • LOU AIELLO — TREASURER
  • NICK MAYHEW — TRUSTEE
  • PHILIP S SBARRA — TRUSTEE
  • ROSS BERNSTON — TRUSTEE
  • SAM BERARDINO III — VICE PRESIDENT
  • TRICIA LUCAS — TRUSTEE
relationships · 11

Who they work with

  • Michelle and Dan Partner — Staff members who provided case management and foster care placement support for a youth.
  • PINS Government — Refers youth to The House of the Good Shepherd for residential and therapeutic services.
  • Sanctuary Institute Network — Granted Sanctuary Certification to The House of the Good Shepherd in 2012.
  • Sanctuary Institute Network — Officially certified member of the Sanctuary network, recognized for meeting requirements for Sanctuary Certification.
  • The House Partner — Staff at The House provided direct support to a survivor of familial abuse and neglect.
  • Thomas R. Proctor Government — Donated property used to build a three-story facility at 1700 Genesee Street in 1904.
  • Trinity Episcopal Church Partner — Founding partner that helped establish The House of the Good Shepherd in 1872.
  • YMCA Partner — Collaborates to provide basketball team participation for youth.
  • government agencies Partner — Establishes collaborative partnerships with government agencies to support children and families.
  • local family Partner — Hosted a youth from The House of the Good Shepherd for Thanksgiving.
  • other service providers Partner — Collaborates with other service providers to strengthen family life and improve service delivery.
strategies · 5

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Early Intervention with Prevention Focus
    methodology: early_intervention_and_prevention
    By prioritizing early intervention, the organization prevents escalation of needs and improves long-term outcomes because timely support during critical developmental periods is more effective and efficient than later remediation.
  • Relationship-Based Healing for Traumatized Youth
    methodology: relationship-based_trauma_support
    By providing sustained, trusting relationships, the organization helps youth process trauma and build internal safety because attachment and consistency are core to overcoming abuse-related psychological harm.
  • Safety-First Trauma Recovery Framework
    methodology: safety-first_trauma_recovery
    By establishing physical, emotional, social, and moral safety as foundational preconditions, the organization enables trauma recovery because healing cannot occur in environments perceived as unsafe or threatening.
  • Trauma-Informed Organizational Transformation
    methodology: sanctuary_model
    By implementing the Sanctuary Model organization-wide, including staff training and structural integration of trauma-informed principles, the organization shifts culture to improve outcomes for both youth and staff because a therapeutically consistent environment enables healing and reduces re-traumatization.
  • Youth- and Family-Centered Partnership Model
    methodology: youth-centered_care, family_partnership_model
    By engaging youth and families as active partners in care decisions, the organization achieves more sustainable outcomes because inclusion fosters autonomy, trust, and readiness to engage in treatment.