named programs · 7 · from sources
What they call their work
Creative Activities
Programs including art, music therapy, gardening, and pet therapy designed to engage residents and enhance quality of life.
Dementia Care
Specialized support for residents with cognitive impairments, including trained staff, emotional support, and brain fitness activities.
Long-Term Care
Comprehensive care for geriatric residents with chronic conditions, including personalized care plans and psychosocial support.
Palliative Care
Interdisciplinary care focused on relieving physical, emotional, spiritual, and familial pain for residents with serious conditions.
Pastoral Care
Religious and spiritual services for residents and families of all faiths, including daily Mass and visits from interfaith ministers.
Short-Term Rehab
Rehabilitation program offering physical, occupational, and speech therapy for recovery after surgery, stroke, or illness.
Skilled Nursing
24-hour nursing care for residents requiring medical supervision and assistance with daily living activities.
activities · 11 groups
What they do
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Caregiver Support for Dementia and Aging 1 activity
- Delivers specialized dementia care in a dedicated unit (Carmel Hall)Operates Carmel Hall, a specialized dementia care neighborhood, providing brain fitness activities, emotional support, and individualized support services for residents and their families. Offers tailored programming including the “Love Made Visible” initiative with daytime and evening activities.
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Comprehensive Care Management Services 1 activity
- Facilitates admissions and social services coordinationReviews admission applications with no waiting list, prioritizing resident needs and bed availability, and admits without discrimination. Provides social services including discharge planning, appointment coordination, and communication support between residents, families, and staff.
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Senior Social & Enrichment Programming 1 activity
- Hosts recreational, creative, and social activities for residentsOffers a robust calendar of resident programs including bingo, musical events, art, gardening, and exercise. Provides restaurant-style dining for cognitively aware residents and uses personalized music from residents' youth to promote relaxation, especially for those with dementia.
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Home-Delivered Meals for Seniors and Homebound 1 activity
- Offers individualized food and nutrition services for residentsProvides food and nutrition services tailored to individual health needs, including table service, in-room dining, food fortification, nutritional supplements, diabetes management, and diet education for residents and families. Services are supported by registered dietitians conducting comprehensive assessments.
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Skilled Nursing and Rehabilitation Facilities 1 activity
- Operates a 432-bed skilled nursing facility providing long-term and short-term geriatric careOperates a long-term skilled nursing facility in Bayside, Queens, New York, with 432 beds, offering care since 1971. Provides both long-term care and short-term rehabilitation services for seniors, including those with physical or cognitive disabilities.
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Continuing Care Retirement Communities 1 activity
- Provides holistic, faith-based care for seniors and the infirmDelivers holistic care in a faith-based environment, integrating spiritual, mental, and physical support for elderly and infirm residents. This overarching model is implemented through interdisciplinary teams across all care units.
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Chaplaincy and Spiritual Care Services 1 activity
- Provides interfaith spiritual care and religious programmingOffers daily Catholic Mass televised in resident rooms and common areas, Rosary services, and regular visits from a Rabbi and other spiritual ministers to support residents of diverse faiths. Spiritual care is integrated into palliative and end-of-life care.
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Hospice and Palliative Care Services 1 activity
- Provides palliative and end-of-life care integrating physical, emotional, and spiritual supportProvides palliative care focused on comfort and treatment planning for all residents upon admission, addressing physical, emotional, psychiatric, spiritual, and familial needs. Participates in interdisciplinary teams and offers interfaith pastoral care, one-to-one visits, and spiritual support through chaplains and visiting ministers.
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Short-Term Rehabilitation Therapy 1 activity
- Provides short-term rehabilitation services with interdisciplinary care planningOffers short-term rehabilitation programs including physical, occupational, and speech therapy, with individualized care plans developed by an interdisciplinary team to meet residents' physical and emotional goals. Reports positive outcomes in resident discharge satisfaction surveys.
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Volunteer and Professional Training Programs 1 activity
- Trains staff in specialized dementia care approachesTrains staff in Montessori-based dementia care through the Center for Applied Research in Dementia to enhance cognitive, social, and spiritual support for residents with dementia.
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Uncategorized 1 activity
- Offers virtual tours to support resident and family engagementProvides an online virtual tour of the nursing home to facilitate access during periods when on-site visits are restricted due to health precautions.
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financials · form 990 · fy2024
revenue
Total revenue$71.59M
Contributions & grants$11.27M16%
Program service revenue$59.86M84%
Investment income$374K1%
Other revenue$91K
expenses
Total expenses$65.57M
Program expenses93%
Admin / overhead6%
Fundraising0%
Salaries & benefits$34.56M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$64.08M
Cash$11.19M
Investments$12.34M
Liabilities$26.04M
Net assets$38.05M
Liquid reserves4.3 mo
3 years on record · 2020–2024 · YoY revenue +24.6%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 6
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| PATRICIA GATHERS | PRESIDENT / CEO / COO | 1 | $768K |
| MADELEINE P SUPRENA | REGISTERED NURSE | 40 | $302K |
| ANA TAGLE-HERNANDEZ | ASSISTANT ADMINISTRATOR | 40 | $202K |
| CLAUDIA A WATSON | DIRECTOR OF NURSING | 40 | $188K |
| MARGARET T WHITE | THERAPY DIRECTOR | 40 | $184K |
| MARIE SAIEH | REGISTERED NURSE | 40 | $164K |
board members · 13
- FR MICHAEL GELFANT — MEMBER
- MOTHER MARY ROSE HEERY — CHAIRPERSON/PRESIDENT
- MR KEITH M POWERS — MEMBER
- MR MARTIN MCALEER — MEMBER
- MS JOAN MARREN — MEMBER
- MS LESLEE A DEVLIN — SECRETARY
- REVEREND JOSEPH FONTI — VICE CHAIR/VICE PRESIDENT
- SR M BERNADETTE THERESE REILLY — MEMBER
- SR M CYRIL METHODIUS KASPER — MEMBER
- SR M KEVIN PATRICIA LYNCH — MEMBER
- SR MARK LOUIS ANNE RANDALL — MEMBER
- SR THERESA MARIE PFEFFER — MEMBER
- VERY REVERAND PATRICK KEATING — TREASURER
relationships · 14
Who they work with
- Carmelite Sisters Network — Member of the religious congregation that founded and guides the organization.
- Carmelite Sisters for the Aged and Infirm Network — Administers Ozanam Hall and integrates its religious mission into the facility's operations.
- Carmelite Sisters for the Aged and Infirm Network — Ozanam Hall operates under the mission and administration of the Carmelite Sisters for the Aged and Infirm.
- Carmelite Sisters for the Aged and Infirm Partner — Founded and continues to sponsor or co-sponsor OZANAM HALL OF QUEENS NURSING HOME INC as part of its network of senior care facilities.
- Carmelite Sisters for the Aged and Infirm Partner — Partnership supporting provision of high-quality staff and services in senior care.
- Carmelite Sisters for the Aged and Infirmed Network — Ozanam Hall implements palliative care services guided by the framework established by the Carmelite Sisters for the Aged and Infirmed.
- Center for Applied Research in Dementia Partner — Provided comprehensive training for staff in Montessori-based dementia care.
- Ina Salley Partner — Admissions Director who supports families and coordinates the admissions process.
- Katrina Partner — Resident pet dog involved in pet therapy visits.
- Kenny Partner — Resident pet dog involved in pet therapy visits.
- MJHS Partner — Collaborates on quality of life programs, as referenced through a link to MJHS's community programs.
- New York City Government — Facility located in proximity to and serving the greater New York City area.
- Rabbi Partner — Regularly visits to provide spiritual care for residents of diverse faiths.
- Snuggles Partner — Resident pet bunny involved in pet therapy visits.
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Faith-Based Person-Centered Caremethodology: faith-based_person-centered_careBy integrating spiritual presence and faith-based values into elder care, we produce compassionate, dignified service because it inspires staff and aligns care with a moral commitment to the sanctity of life and Christ-centered compassion.
- Montessori-Inspired Dementia Caremethodology: montessori-inspired_dementia_careBy applying Montessori principles—such as purposeful activities and memory-evoking environments—we promote cognitive stimulation and independence in dementia care because structured, engaging activities reduce confusion and support neural pathways.
- Person-Centered Holistic Care Modelmethodology: holistic_person-centered_careBy addressing physical, emotional, social, and spiritual needs through interdisciplinary teams and individualized planning, we produce better resident well-being because holistic, coordinated care respects the whole person and aligns with personal preferences.
- Resident Autonomy Through Choice and Dialoguemethodology: client_choiceBy offering self-select dining menus and engaging in open dialogue around advance care planning, we enhance resident dignity and reduce stress because autonomy and participation in decision-making foster trust and personal control.
- Sensory-Sensitive Environmental Designmethodology: sensory-sensitive_environmental_designBy designing physical spaces with visual cues, iconic imagery, and safe flooring, we support safety and independence for individuals with dementia because environmental adaptations reduce disorientation and promote autonomous navigation.