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NEW YORK PSYCHOTHERAPY AND COUNSELING CENTER
JAMAICA, NY · EIN 112320614 · Form 990 · FY2024 · NTEE F320 · Mental Health & Crisis Intervention · Very Large (>$50M) · nypcc.org
revenue
$114.0M
expenses
$83.7M
net assets
$348.4M
employees
792
volunteers
1
program ratio
92%
profile · synthesized from sources

New York Psychotherapy and Counseling Center (NYPCC) is a nonprofit community mental health organization serving over 25,000 individuals annually across New York City. Founded in 1974 and headquartered in Jamaica, NY, it provides evidence-based mental health services to children, adolescents, and adults, with a focus on underserved communities. The organization operates clinics in the Bronx, Brooklyn, and Queens, offering therapy, care coordination, and community outreach programs.

named programs · 6 · from sources

What they call their work

Anti-Bullying Coalition (ABC)
Initiative providing training, forums, and fairs to prevent bullying in schools and communities, support affected families, and raise awareness across NYC.
Continuing Education for Professionals
Free virtual workshops offering CE credits to NYC school social workers on child and adolescent mental health topics.
Gateway to Wellness Care Coordination
Comprehensive care coordination program for adults aged 21+ with mental health conditions and chronic illnesses, providing support with housing, benefits, healthcare, employment, and social reintegration.
Leadership in Training (LIT)
Seven-week professional development program for NYPCC staff to enhance leadership and clinical skills.
NYPCC Parent CAFÉ
Discussion group offering parents mental health resources, stress management tips, and community connection to support children’s mental well-being.
Youth Mental Health First Aid (YMHFA)
Evidence-based training program teaching parents, caregivers, and school staff how to identify and support adolescents in mental health or substance use crises.
activities · 8 groups

What they do

  • Mental Health Education and Awareness 2 activities
    • Conducting community outreach and psychoeducation
      Delivers workshops, trainings, and presentations in schools and community-based programs to support children and families, increase mental health awareness, reduce stigma, and provide resources; includes ongoing outreach during emergencies such as the pandemic to distribute supplies and mental health information.
    • Providing continuing education and mental health training
      Offers no-cost virtual continuing education credentials for school social workers and delivers Youth Mental Health First Aid training to parents, caregivers, school staff, and community members to support adolescents in crisis.
  • Anti-Bullying Education and Prevention Programs 2 activities
    • Establishing anti-bullying coalitions
      Founded the first anti-bullying coalition in the Bronx in 2018 to coordinate citywide efforts to create safe environments for children and youth.
    • Implementing anti-bullying prevention and support initiatives
      Conducts anti-bullying training for communities, schools, youth organizations, and local businesses; hosts parent forums on prevention and intervention; supports families affected by bullying; and organizes annual Anti-Bullying Fairs to connect families with resources.
  • Outpatient Mental Health Clinic Services 2 activities
    • Operating community mental health clinics
      Provides in-person and telehealth mental health services for stress, depression, anxiety, and trauma to clients of all ages through a network of licensed clinics in the Bronx, Brooklyn, and Queens, serving over 25,000 individuals annually.
    • Providing individual and family counseling
      Offers in-person and telehealth psychotherapy and counseling services Monday through Sunday with extended weekday and weekend hours to improve access for underserved populations.
  • Medicaid Health Home Care Coordination 1 activity
    • Delivering care coordination services
      Provides care coordination through the Gateway to Wellness program, assigning care coordinators to help clients access housing, benefits, education, medical care, and employment services; supported 3,705 clients and delivered 40,734 instances of service coordination including appointment reminders and transportation support.
  • Mentorship and Professional Development Programs 1 activity
    • Expanding organizational and staff capacity
      Expanded care coordination staffing and launched the Leadership in Training (LIT) program, a seven-week professional development initiative for staff, to strengthen service delivery.
  • Parenting Education and Support Programs 1 activity
    • Operating parent engagement and support programs
      Develops and operates the NYPCC Parent CAFÉ discussion group and personalized workshops to engage parents, provide stress management strategies, share mental health resources, and support families affected by bullying.
  • Supportive and Emergency Housing Services 1 activity
    • Supporting housing stability
      Increased housing stability for 1,229 clients through housing referrals and support services as part of comprehensive care coordination.
  • Uncategorized 1 activity
    • Reducing hospitalizations and improving client outcomes
      Reduced hospitalizations among clients by 16%, resulting in 2,879 fewer hospitalizations, through integrated mental health treatment and care coordination.
financials · form 990 · fy2024
revenue
Total revenue$113.96M
Contributions & grants$703K1%
Program service revenue$105.81M93%
Investment income$7.37M6%
Other revenue$76K
expenses
Total expenses$83.73M
Program expenses92%
Admin / overhead8%
Fundraising0%
Salaries & benefits$67.92M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$357.84M
Cash$51.89M
Investments$233.89M
Liabilities$9.46M
Net assets$348.39M
Liquid reserves41.0 mo
7 years on record · 2018–2024 · YoY revenue +15.4%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 16
NameTitleHours/wkCompensation
ELLIOTT KLEIN CHIEF EXECUTIVE OFFICER 65 $919K
JOSHUA KLEIN VP, STRATEGY & BUSINESS OPERATIONS 50 $477K
KENISE ETWARU VP, CHIEF HUMAN RESOURCES OFFICER 50 $465K
JONATHAN KEIGHER VP, CHIEF CLINICAL OFFICER 50 $451K
EDWARD KLEIN CHIEF FINANCE OFFICER 50 $411K
NICHOLE RENADETTE SENIOR PROGRAM ADMINISTRATOR 40 $342K
DAVID ORTIZ-HERRERA DIRECTOR OF CARE MANAGEMENT 40 $291K
ABRAHAM HALPERN SECRETARY 2 $9K
ANDREA SMYTH DIRECTOR 2 $9K
JOSHUA KURLAND VICE CHAIR 2 $9K
PATRICIA GALLO-GOLDSTEIN DIRECTOR 2 $9K
RACHEL CALKO CHAIR 3 $9K
STEVE RABINOWITZ DIRECTOR 2 $9K
ZVIKOMBORERO NYAJEKA TREASURER 2 $9K
DEVORA BRICKMAN DIRECTOR (ENDED 9/24) 2 $6K
PIERRE JEAN-NOEL DIRECTOR (ENDED 10/24) 2 $6K
board members · 2
  • MICHAEL GROSSMAN — DIRECTOR
  • SHARON HABERMAN — DIRECTOR (ENDED 11/24)
relationships · 8

Who they work with

  • CBOs Partner — Partners with community-based organizations in implementing the Anti-Bullying Coalition initiatives in the Bronx.
  • Coordinated Behavioral Care Network — Founding member of Coordinated Behavioral Care (CBC), a citywide Health Home initiative serving as the largest of its type in NYC.
  • Medicaid Government — Provides funding and eligibility for care coordination services for clients enrolled in Medicaid.
  • NYPCC Partner — Client received coordinated care from therapist, psychiatrist, and NYPCC as an integrated treatment team.
  • New York State Office of Mental Health Government — Licensed mental health provider regulated by the New York State Office of Mental Health.
  • New York State Office of Mental Health Government — Licensing agency for NYPCC's mental health centers.
  • World Anti-Bullying Forum Partner — Representing at the World Anti-Bullying Forum in South Carolina.
  • Youth Advocacy Corps Partner — Partnered to address the pandemic-related mental health epidemic among youth.
strategies · 5

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Culturally Congruent Care Model
    methodology: culturally_congruent_care
    By hiring bilingual, multicultural staff from the communities served and operating seven days a week, the organization improves accessibility and cultural relevance of mental health services because shared language and lived experience build trust and reduce barriers to engagement.
  • Evidence-Based Crisis Prevention and Outreach
    methodology: evidence_based_practice_and_outreach
    By using evidence-based practices like Youth Mental Health First Aid and conducting community outreach through schools and local programs, the organization prevents escalation of mental health crises and expands access because early intervention and trusted community touchpoints increase reach and de-escalation capacity.
  • Integrated Care Coordination
    methodology: integrated_care_coordination
    By delivering coordinated therapy, psychiatric services, and support for non-clinical needs within a person-centered model, the organization fosters recovery and reduces hospitalizations because addressing both clinical and social determinants of health improves overall well-being and treatment continuity.
  • Preventive and Community-Engaged Mental Health Model
    methodology: community-engaged prevention
    By engaging schools, youth organizations, businesses, and parents in bullying prevention and wellness promotion, the organization advances mental health before crises occur because collective community empowerment creates protective environments that support emotional well-being.
  • Social Connection as Mental Health Intervention
    methodology: social_connection_as_health_intervention
    By fostering social connection through services, resources, and outreach events, the organization strengthens community bonds and improves mental health outcomes because relational support is a protective factor against isolation and psychological distress.