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Hearing and Speech Center of Rochester Inc
Rochester, NY · EIN 160743137 · Form 990 · FY2024 · NTEE E56Z · Health Care · Medium ($1M-$10M) · rhsc.org
revenue
$4.6M
expenses
$4.8M
net assets
$164K
employees
94
volunteers
60
program ratio
82%
mission · from form 990

To preserve the right to enjoy communication through innovative, caring speech/hearing services.

profile · synthesized from sources

Hearing and Speech Center of Rochester Inc provides comprehensive audiology and speech-language services for children and adults, with a focus on early intervention, hearing loss, auditory processing disorders, and communication development. The organization serves individuals from birth through adulthood, offering diagnostic evaluations, therapy, assistive technology, and prevention programs. Services are delivered in Rochester, NY, through clinical, home, and group-based settings.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $1.62M
    Audiology services: Rochester Hearing and Speech Center provides comprehensive hearing evaluation and treatment services including the dispensing of hearing aids and assistive listening technology. Approximately 4,300 individuals are served annually.
named programs · 7 · from sources

What they call their work

Auditory Processing Disorder (APD) Program
Offers diagnostic testing and intervention for individuals with normal hearing sensitivity but difficulty processing auditory information, using CAPDOTS-certified methods.
Early Intervention Services (0-3 years)
State-approved program offering developmental evaluations and therapies for infants and toddlers with delays, including speech-language, occupational, and physical therapy; includes group programs like TAALK and Sense-able Kids.
Hearing Conservation and Wellness
Offers education and prevention programs for noise-induced hearing loss, including custom ear protection and outreach on hearing health risks.
Pediatric Audiology Services
Provides hearing evaluation, diagnosis, and treatment for children from birth to 17 years, including hearing aids, auditory processing disorder (APD) testing, and newborn hearing screenings.
Preschool Services (3-5 years)
Provides multidisciplinary evaluations and therapy services for preschoolers with disabilities, including speech-language, occupational, and physical therapy in clinic, home, or daycare settings.
Preschool Summer Camps
Therapeutic summer camps led by licensed therapists focusing on sensory regulation, motor skills, and creative expression through music and movement for children with mild to moderate delays.
Tinnitus Consultation
Provides evaluation and management strategies for individuals experiencing tinnitus, focusing on improving quality of life despite the absence of a medical cure.
activities · 5 groups

What they do

  • Hearing Health Services and Support 5 activities
    • Assistive listening device trial program
      Offers the HearTech program, which allows individuals with hearing loss to trial assistive listening devices such as amplified telephones, TV listeners, and alerting systems to support independent living and communication access.
    • Auditory processing disorder (APD) services
      Conducts comprehensive APD evaluations using specialized test batteries and listening tasks under varying conditions. Offers evidence-based interventions including listening strategies, environmental modifications, and use of hearing technologies, including the certified CAPDOTS program.
    • Comprehensive hearing evaluations and treatment
      Provides comprehensive hearing evaluations, treatment, and dispensing of hearing aids and assistive listening technology to approximately 4,300–5,000 individuals annually. Services include newborn hearing screenings, bone conduction evaluations, cochlear implant mapping, hearing aid fittings and repairs, and aural rehabilitation.
    • Hearing conservation and protective device services
      Offers hearing conservation programs for individuals exposed to loud environments, including musicians, industrial workers, hunters, and motorcyclists. Provides custom-fitted earplugs, swim plugs, and distributes Etymotic high-fidelity earplugs (ETY earplugs) and in-ear monitors to prevent hearing damage.
    • Tinnitus evaluation and management
      Provides tinnitus consultations and management services at three clinical locations in Rochester/Brighton, Greece, and Webster, including urgent appointments for cases involving sudden hearing loss or dizziness.
  • Specialized Therapy for Children with Disabilities 2 activities
    • Early Intervention Services for children birth to age three
      Operates as the only approved nonprofit provider of Early Intervention Services in Monroe County, delivering multidisciplinary evaluations and therapeutic services—including speech-language pathology, occupational therapy, physical therapy, and special education—in homes, clinics, daycares, and group settings. Also provides hearing assistive technology and auditory support for children from birth to three.
    • Preschool special education and therapy services for children ages 3–5
      Provides multidisciplinary evaluations and delivers speech-language therapy, occupational therapy, physical therapy, and special education services to preschool-aged children with disabilities. Services are delivered in clinic, home, daycare, or preschool settings, individually or in groups, including structured group programs such as combined speech and OT sessions.
  • Play-Based Early Childhood Education 1 activity
    • Guided family playdates and educational events
      Hosts monthly two-hour guided playdates for children up to age five, where parents engage in developmentally appropriate activities alongside licensed therapists. Includes mini-seminars on relevant topics for families. Also offers Early Intervention-specific playdates with similar structure and content.
  • Parenting Education and Support Programs 1 activity
    • Parent-child developmental and therapy support groups
      Runs structured parent-child group programs including TAALK for children 18–36 months with communication delays, focusing on parent training in language stimulation, and Sense-able Kids for children with sensory processing difficulties, teaching regulation and self-care strategies. Also operates an Early Intervention Developmental Group for children 20–36 months using a theme-based curriculum led by a multidisciplinary team.
  • Summer Day Camp Programs 1 activity
    • Summer camp programs for children
      Operates summer camp sessions in July and August focused on sensory-based activities using music and movement to support emotional regulation, creative expression, and motor skill development. Camps run in multiple sessions with a capacity of 6 to 8 children per session.
financials · form 990 · fy2024
revenue
Total revenue$4.65M
Contributions & grants$629K14%
Program service revenue$4.01M86%
Investment income$6K0%
Other revenue$7K
expenses
Total expenses$4.85M
Program expenses82%
Admin / overhead14%
Fundraising4%
Salaries & benefits$3.29M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$1.48M
Cash$199K
Investments$149K
Liabilities$1.32M
Net assets$164K
Liquid reserves0.9 mo
5 years on record · 2020–2024 · YoY revenue +6.1%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 2
NameTitleHours/wkCompensation
Robert Russell President/CEO 40 $135K
Vicki Carpino Controller 40 $77K
board members · 18
  • Alison Taylor Bukowski — Board Member
  • Brian Sauers — Chair
  • Carly Alicea — Board Member
  • David Pitcher — Board Member
  • Jeffrey Calabrese — Vice Chair
  • Jeffrey Rosenbloom — Board Member
  • Jim Anderson — Board Member
  • Joe Talbot — Board Member
  • Joseph Stankaitis — Board Member
  • Kristie Beach — Board Member
  • Lisa Hiley — Board Member
  • Loren Ranaletta — Board Member (began 9/24)
  • Marianne Gustafson — Secretary
  • Melissa Siesto — Board Member
  • Mike Reed — Immediate Past Chair
  • Richard Nightingale — Board Member
  • Steven Barnett — Board Member (began 9/24)
  • Vincent Carfagna — Board Member (began 9/24)
relationships · 19

Who they work with

  • CAPDOTS Partner — Certified provider of the CAPDOTS program for improving auditory processing abilities in children.
  • Monroe County Early Intervention Program Partner — Collaborates with RHSC to host monthly early intervention playdates.
  • Monroe County Early Intervention Program Partner — Collaborates with Rochester Hearing & Speech Center on Early Intervention Guided Playdates.
  • Nazareth College Partner — Collaborates with Rochester Hearing & Speech Center on Early Intervention Guided Playdates.
  • Nazareth University Partner — Collaborates with RHSC to host monthly early intervention playdates.
  • New York State Government — Enrolled in the state's Early Hearing Detection and Intervention Program for newborn hearing screenings.
  • New York State Government — Funds the Early Intervention Program through state and county governments.
  • New York State Education Department Government — Approved evaluator for early intervention eligibility assessments
  • New York State Education Department Government — Approved evaluator for preschool special education services
  • Office of the New York State Attorney General Government — Submits annual financial report to the NYS Attorney General's Charities Bureau
  • Pirate Toy Fund Partner — Collaborates with RHSC to host monthly early intervention playdates.
  • Pirate Toy Fund Partner — Collaborates with Rochester Hearing & Speech Center on Early Intervention Guided Playdates.
  • RHSC Partner — Refers to itself as the provider of hearing health evaluations and hearing protection services.
  • Rochester Hearing and Speech Center Partner — Provides APD testing and intervention services through direct clinical care.
  • The Children's Agenda Partner — Collaborates with RHSC to host monthly early intervention playdates.
  • The Children's Agenda Partner — Collaborates with Rochester Hearing & Speech Center on Early Intervention Guided Playdates.
  • The Golisano Foundation Funder — Provides grant funding that makes the Early Intervention Guided Playdates program possible.
  • The Golisano Foundation Funder — Provides grant funding that supports the EI playdate program.
  • county governments Government — Cosponsors and administers the Early Intervention Program alongside New York State.
strategies · 4

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Family-Centered Developmental Intervention
    methodology: family_centered_intervention
    By embedding therapy in natural, family-centered environments and equipping caregivers with practical strategies, the organization supports child development through consistent, real-world application of skills because caregiver engagement and peer interaction are critical to skill generalization and long-term progress.
  • Individualized, Developmentally-Aligned Care
    methodology: developmental_milestone_intervention
    By tailoring interventions to individual developmental needs and aligning them with key milestones, the organization promotes functional skill development and language acquisition because personalized pacing and age-appropriate strategies improve engagement and outcomes in children.
  • Integrated Multimodal Therapy
    methodology: integrated_multidisciplinary_therapy
    By combining speech and occupational therapy in group settings and using sensory-based activities, the organization addresses multiple developmental domains simultaneously because integrated, multimodal experiences enhance neural connectivity and functional outcomes in young children.
  • Personalized Hearing and Auditory Support
    methodology: personalized_audiology
    By providing customized hearing conservation strategies, trial programs for assistive devices, and symptom-based tinnitus management, the organization improves auditory function and quality of life because individualized, diagnostic-driven approaches ensure appropriate, effective interventions.