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HOPE COMMUNITY SERVICES INC
NEW ROCHELLE, NY · EIN 133477015 · Form 990 · FY2024 · NTEE K34Z · Food, Agriculture & Nutrition · Medium ($1M-$10M) · hopecommunityservices.org
revenue
$4.4M
expenses
$4.6M
net assets
$4.0M
employees
31
volunteers
300
program ratio
81%
mission · from form 990

THE ORGANIZATION'S MISSION IS TO HELP THOSE IN NEED THROUGH THE OPERATION OF A SOUP KITCHEN, FOOD PANTRIES, COMMUNITY OUTREACH PROGRAMING, AN AFTERSCHOOL PROGRAM, SUMMER CAMP, A CHILD HUNGER PROJECT, AND TWO HOUSING PROGRAMS FOR THE HOMELESS.

profile · synthesized from sources

HOPE Community Services is a nonprofit in New Rochelle, NY, providing emergency food services, housing support, and community programs to low-income and homeless individuals. It operates one of Westchester County’s largest food pantries, including the only kosher pantry in the region, and runs a community kitchen serving nightly meals. The organization also offers after-school and summer programs for children, housing stabilization for homeless adults and LGBTQ youth, and social services such as citizenship classes and crisis intervention.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $348K
    HOUSING STABILIZATION PROGRAMS - SEE SCHEDULE OHOPE'S HOUSING STABILIZATION PROGRAMS SEEK TO PREVENT HOMELESSNESS BY PROVIDING RENT ASSISTANCE AND INFORMATION AND REFERRAL SERVICES. IT OPERATES THREE MAJOR HOUSING PROGRAMS FUNDED THROUGH THE CITY OF NEW ROCHELLE, WESTCHESTER DEPARTMENT OF SOCIAL SERVICES, AND HOUSING AND URBAN DEVELOPMENT (HUD). ALL THESE PROGRAMS OFFER CRITICAL HOUSING SUPPORT FOR CLIENTS. CITY OF NEW ROCHELLE RE-HOUSING INITIATIVE (CNR) IS A PERMANENT HOUSING PROGRAM FOR ELIGIBLE HOMELESS RESIDENTS OF WESTCHESTER WHO HAVE SUBSTANCE ABUSE AND/OR MENTAL HEALTH DISABILITIES. THE PROGRAM BENEFITS INDIVIDUALS WHO ARE DEEMED TO BE HOUSING-READY WITH A FOCUS ON HOMELESS VETERANS. IN ADDITION TO PLACING THEM IN HOUSING, THE PROGRAM PROVIDES CASE MANAGEMENT AND REFERRALS TO SUPPORTIVE SERVICES. IT IS FEDERALLY FUNDED THROUGH HUD. THE HRC (HOUSING RESOURCE CENTER) PROGRAM PROVIDES ACCESS TO SHELTER HOMELESS PEOPLE IN THE CITY OF NEW ROCHELLE. GUESTS ARE ABLE TO UTILIZE HOPE COMMUNITY SERVICES DINING ROOM ON WEEKDAYS, WHILE ALSO RECEIVING BREAKFAST LUNCH AND DINNER. IN PARTNERSHIP WITH THE OASIS SHELTER, THE PROGRAM ALSO PROVIDES ASSISTANCE IN LOCATING HOUSING AND MAINTAIN THE NEW ROCHELLE'S TBRA (TENANT BASED RENTAL ASSISTANCE) PROGRAM.
  2. #2 $31K
    COMMUNITY OUTREACH - SEE SCHEDULE OHOPE'S COMMUNITY OUTREACH/SELF-SUFFICIENCY PROGRAM (SSP) HELPS LOW-INCOME FAMILIES ACCESS ENTITLEMENTS, FIND JOBS, AND OBTAIN HEALTH CARE AND SUBSTANCE ABUSE TREATMENT. IT ALSO ASSISTS WITH CITIZENSHIP AND LITERACY CLASSES, IMMIGRATION ISSUES AND DOMESTIC VIOLENCE ISSUES. THE PROGRAM PROVIDES COUNSELING AND SUPPORT TO SINGLE MOTHERS AND WORKS WITH THEM TO PROBLEM SOLVE AND NEGOTIATE THE DAY TO DAY ISSUES RELATED TO HEALTH CARE, EDUCATION AND SOCIAL SERVICE SYSTEMS ON BEHALF OF THEMSELVES AND THEIR CHILDREN. ADDITIONALLY, SSP PROVIDES CLIENTS WITH CLOTHING, CAR SEATS, BABY FOOD, FORMULA AND DIAPERS FOR THEIR CHILDREN. WE OFFER HELP FILLING OUT APPLICATIONS FOR FOOD STAMPS, MEDICARE AND MEDICAID AND INTERFACE WITH THE SCHOOLS AND MEDICAL PROVIDERS ON BEHALF OF NON ENGLISH SPEAKING CLIENTS. THE SSP PROGRAM OFFERS WALK-IN CRISIS INTERVENTION, PROBLEM SOLVING AND REFERRALS TO ALL OF HOPE'S PROGRAMS AS WELL AS REFERRALS TO OTHER AGENCIES AND GOVERNMENT ENTITLEMENTS. IN ADDITION TO THE OUTREACH ASSISTANCE, HOPE ALSO HOLDS SEVERAL COMMUNITY EVENTS AIMED AT SUPPORTING THE NEEDS OF THE COMMUNITY. IN 2024, HOPE HOSTED A MOTHER'S DAY MINI HOLIDAY WHICH PROVIDE LOCAL MOTHERS WITH DONATED BEAUTY CARE ITEMS. HOPE'S ANNUAL BACKPACK GIVE-AWAY PROVIDED LOCAL CHILDREN WITH BACKPACKS FILLED WITH SCHOOL SUPPLIES. HOPE ALSO GAVE OUT WINTER COATS TO MEMBERS OF THE COMMUNITY.
named programs · 9 · from sources

What they call their work

After-School & Summer Programs
Offers academic enrichment, homework help, and summer activities including S.T.E.A.M. programming for children
Backpack & School Supply Giveaway
Annual event distributing backpacks filled with school supplies to over 1,000 local children
Community Kitchen
Serves approximately 100 meals each weekday evening in a communal dining room; open to anyone in need with no questions asked
Community Outreach / Self-Sufficiency Program (SSP)
Assists low-income families with accessing benefits, healthcare, job training, literacy, citizenship, and domestic violence support; provides clothing, diapers, and school supplies
Food Pantry
Distributes emergency food to low-income New Rochelle residents; one of the largest pantries in Westchester County
Housing Resource Center (HRC)
Provides shelter access and housing assistance in partnership with Oasis Shelter; guests receive meals and support in locating permanent housing
Kosher Pantry
Provides kosher food to Jewish community members across Westchester County; operates in partnership with UJA Federation and Met Council
Permanent Supportive Housing (CNR)
Housing program for homeless individuals with mental health or substance use disabilities, including veterans; includes case management and supportive services
Youth LGBTQ Housing (The Refuge)
Transitional housing program for LGBTQ youth ages 18–25 offering up to 18 months of housing, case management, job training, and education support
activities · 8 groups

What they do

  • Food Distribution and Hunger Relief 3 activities
    • Maintaining continuous operations during emergencies
      Remained open without interruption during the 2020 COVID-19 pandemic to ensure ongoing delivery of food and social services to the community.
    • Operating community kitchen and meal service
      Provides approximately 100 meals per weeknight through the Community Kitchen program, serving dinner Monday through Friday in a dining room setting with to-go lunch bags for the next day.
    • Running food pantry programs including Kosher Pantry
      Operates a food pantry that allows registered clients to attend up to two distributions per month and launched a Kosher Pantry in 2021 to serve the Jewish community across Westchester County.
  • Supportive and Emergency Housing Services 2 activities
    • Operating Homeless Resource Center
      Runs a Homeless Resource Center that provides daytime respite, food, computer access, recreational activities, and housing search resources for shelter residents and unhoused individuals.
    • Providing housing and rental assistance programs
      Offers permanent supportive housing and rental assistance through HUD and city-funded programs, including support for 15 individuals via the City of New Rochelle Re-Housing Initiative and 9–10 LGBTQ youth annually through The Refuge transitional housing program.
  • Home-Delivered Meals for Seniors and Homebound 1 activity
    • Delivering senior food services and holiday meals
      Provides targeted food support including home deliveries for seniors and special holiday meals as part of its emergency food programming.
  • Community Event-Based Giving Programs 1 activity
    • Distributing essential non-food items
      Distributes clothing, school supplies, backpacks, toys, diapers, and hygiene products including winter coats, socks, and donated beauty care items through regular outreach events; distributed backpacks and school supplies to over 1,000 children annually.
  • Volunteer Engagement and Capacity Support 1 activity
    • Managing volunteer-supported service delivery
      Relies on over 300 volunteers who form one of New Rochelle’s largest volunteer efforts, supporting operations alongside a small paid staff.
  • Summer Day Camp Programs 1 activity
    • Offering youth programs including Camp HOPE
      Provides free summer camp programming through Camp HOPE for children facing financial barriers, operating two-week sessions annually such as July 31–August 11, 2023, after resuming post-pandemic in 2022.
  • Mobile and Fixed Hygiene Services 1 activity
    • Operating mobile showers and laundry services
      Provides mobile shower and laundry services to unhoused and low-income individuals as part of its direct support offerings.
  • Community-Based Educational Programming 1 activity
    • Providing language, citizenship, and S.T.E.A.M. education programs
      Offers educational services including language and citizenship classes, as well as S.T.E.A.M. programming for youth, to support community development and integration.
financials · form 990 · fy2024
revenue
Total revenue$4.41M
Contributions & grants$4.50M102%
Program service revenue$23K1%
Investment income$5K0%
Other revenue$-114K
expenses
Total expenses$4.57M
Program expenses81%
Admin / overhead16%
Fundraising3%
Salaries & benefits$723K
Grants paid out$2.97M
Largest expense lineCompensation
balance sheet
Total assets$5.06M
Cash$1.97M
Investments$0
Liabilities$1.04M
Net assets$4.02M
Liquid reserves5.2 mo
4 years on record · 2020–2024 · YoY revenue +9.4%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 1
NameTitleHours/wkCompensation
SYLVIA HAMER EXECUTIVE DIRECTOR 40 $123K
board members · 16
  • ALI GREENE — VICE PRESIDENT
  • AMANDA TIMCHAK — DIRECTOR
  • AMARILYS CORTIJO — DIRECTOR
  • AUGUSTA MELENDEZ — DIRECTOR
  • BRIAN KOH — DIRECTOR
  • DOROTHY MEEHAN — DIRECTOR
  • EDWARD DORIAN — TREASURER
  • FRANCES SHAHAR — DIRECTOR
  • J KEVIN DEVLIN — DIRECTOR
  • JIM HENRY — SECRETARY
  • JOHN FARRIS — DIRECTOR
  • LYNETTE GOLDBERG — PRESIDENT
  • MATT ZIMMERMAN — DIRECTOR
  • NATALIE AUERBACH — DIRECTOR (THRU MAY 2024)
  • RYAN KAHN — DIRECTOR
  • SHIRIN STEIN — DIRECTOR
relationships · 43

Who they work with

  • AJ's Burgers Partner — Community partner of HOPE Community Services Inc
  • Beechmont Tavern Partner — Community partner of HOPE Community Services Inc
  • Beth El Synagogue Partner — Community partner of HOPE Community Services Inc
  • Calabria Mutual Aid Society Partner — Provided a gift of a new building to HOPE Community Services for its permanent home.
  • Center Lane Partner — Provides intensive case management and social interaction skills training for clients in The Refuge transitional housing program.
  • City of New Rochelle Government — Funds the City of New Rochelle Re-Housing Initiative and Tenant-Based Rental Assistance program.
  • DeCicco & Sons Partner — Community partner of HOPE Community Services Inc
  • Feeding Westchester Partner — Collaborates with HOPE on the Kosher Pantry initiative and supports food procurement.
  • Feeding Westchester Partner — Community partner of HOPE Community Services Inc
  • George Latimer Government — Westchester County Executive who publicly recognized HOPE’s contributions and supported its capital campaign.
  • Home Depot Partner — Community partner of HOPE Community Services Inc
  • Housing and Urban Development Government — Provides grant funding for permanent supportive housing program
  • Housing and Urban Development (HUD) Government — Federally funds the City of New Rochelle Re-Housing Initiative.
  • Jamaal Bowman Government — Congressman who secured a $1,150,000 federal grant for HOPE’s new community center.
  • Larchmont Avenue Church Partner — Community partner of HOPE Community Services Inc
  • Life Church Partner — Community partner of HOPE Community Services Inc
  • Life Church New York Partner — Organized the “Haircuts for HOPE” event and provides ongoing support and partnership to HOPE Community Services.
  • Mary Lou McNaney Partner — Founded HOPE Community Services in 1984 in response to hunger and homelessness in New Rochelle.
  • Meals on Main Partner — Prepares and provides meals for distribution through HOPE Community Services.
  • Met Council Partner — Partnered with HOPE to launch the Kosher Pantry in 2021.
  • Mikey Dubb's Frozen Custard Partner — Community partner of HOPE Community Services Inc
  • Mini's Latin Fusion Partner — Community partner of HOPE Community Services Inc
  • Modern Restaurant Partner — Community partner of HOPE Community Services Inc
  • Mujeres En New Rochelle Partner — Community partner of HOPE Community Services Inc
  • New Rochelle Farms Partner — Community partner of HOPE Community Services Inc
  • New Rochelle Schools Partner — Community partner of HOPE Community Services Inc
  • Oasis Shelter Partner — Partnership to assist homeless individuals in locating housing through the Housing Resource Center program.
  • Saints John and Paul Church Partner — Community partner of HOPE Community Services Inc
  • ShopRite Partner — Community partner of HOPE Community Services Inc
  • St John's Episcopal Church Partner — Community partner of HOPE Community Services Inc
+ 13 more
strategies · 3

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Client-Choice Model
    methodology: client_choice
    By allowing clients to self-select food in a supermarket-style pantry, the organization promotes dignity and personal agency, which increases engagement and reduces waste because individuals choose what meets their dietary and cultural needs.
  • Culturally Tailored Services
    methodology: culturally_specific_services
    By partnering with Jewish communal organizations to provide kosher food, the organization increases access and relevance for a specific population because culturally appropriate services improve trust and utilization.
  • Housing-First Approach
    methodology: housing_first
    By providing permanent housing without preconditions and pairing it with ongoing case management, the organization supports long-term stability for homeless individuals because housing security enables progress on other goals like employment and health.