irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $1.01MRONALD MCDONALD HOUSE NEW YORK OFFERS A BROAD RANGE OF FORMATIVE ACTIVITIES AND OPPORTUNITIES FOR PEDIATRIC PATIENTS, CHILDREN, CAREGIVERS AND FAMILIES OF ALL OF AGES AND BACKGROUNDS. SERVICES INCLUDE ONGOING ENRICHMENT AND EDUCATION PROGRAMS, WELLNESS SERVICES, MUSIC AND ARTS, FAMILY SUPPORT SERVICES AND THERAPY DOG PROGRAMS. THE CORE ENRICHMENT AND EDUCATIONAL PROGRAMS, INCLUSIVE OF TUTORING AS WELL AS RECURRING DROP-IN ENRICHMENT ACTIVITIES, PROMOTE STABILITY AND RELIABILITY IN A CHILD'S EDUCATION AND DAILY ROUTINE. ADDITIONALLY RMH-NY OFFERS ENGLISH AS A SECOND LANGUAGE LESSONS FOR PARENTS. A COMPREHENSIVE CAREGIVER WELLNESS SUPPORT PROGRAM ADDRESSES THE OVERALL WELLBEING AND STRESS MANAGEMENT OF PARENTS AND CAREGIVERS STAYING AT RONALD MCDONALD HOUSE NEW YORK. AS A NEW YORK CITY CHARITY WHICH PROVIDES SERVICES FORFAMILIES FROM AROUND THE UNITED STATES AND VARIOUS PARTS OF THE GLOBE, THE ORGANIZATION PROVIDES A RANGE OF PROGRAMS AND SERVICES NOT ONLY FOR OUR GUESTS BUT ALSO FOR LOCAL FAMILIES NOT STAYING AT THE HOUSE FACING SIMILAR MEDICAL CHALLENGES.
- #2 $694KTHE VOLUNTEER PROGRAM AT RONALD MCDONALD HOUSE NEW YORK PROVIDES SUPPORT TO OUR FAMILIES AND THE HOUSE. WHETHER OUR VOLUNTEERS ARE PLANNING ACTIVITIES FOR THE CHILDREN, INTRODUCING THEIR THERAPY DOG TO FAMILIES, EACH TEAM PLAYS A VITAL ROLE IN CREATING THE WARM, CARING AND COMFORTABLE ENVIRONMENT AT THE HOUSE. OUR VOLUNTEER COMMUNITY ALLOWS VOLUNTEERS TO DEVELOP RELATIONSHIPS WITH ONE ANOTHER, PROVIDING THEM WITH A NETWORK THAT ENCOURAGES SHARING, COMMUNITY GOODWILL AND LONG-TERM ENGAGEMENT. THEY COME TOGETHER TO TAKE AN ACTIVE ROLE IN FUNDRAISING WHICH BUILDS CAMARADERIE AMONG THE VOLUNTEER COMMUNITY AND PROVIDES THEM WITH A DEEPER SENSE OF CONNECTION TO THE ACTIVITIES THEY DO DAILY. OVERALL, OUR VOLUNTEER PROGRANS AIM TO NOT ONLY MEET OUR FAMILIES'S NEEDS, BUT ALSO GO ABOVE AND BEYOND TO MAKE THIR STAY AT THE HOUSE AS ENJOYABLE AS POSSIBLE. THEY SUPPORT EACH OTHER WHILE GIVING OF THEIR TIME AND RESOURCES THROUGH A GROUP EFFORT. WE HELP TO CREATE COMMUNITY GOODWILL, KEEP VOLUNTEERS CONNECTED TO EACH OTHER, MAINTAIN A RELATIONSHIP TO OUR DONORS AND TO BRIDGE THE WORK OF THE STAFF WITH OUR GUESTS.
named programs · 6 · from sources
What they call their work
Caregiver Support Services
Offers caregiver support groups, individual counseling, wellness activities, and a bereavement program to support emotional and mental health during treatment
Education & Enrichment Program
Provides tutoring, ESL classes for parents, sibling support groups, art and music activities, and access to a computer lab to maintain educational continuity
Family Accommodations Program
Provides private bedrooms with twin beds, pull-out couches, private bathrooms, and in-room amenities for families staying near NYC hospitals during their child's treatment
Hospital Transportation
Partners with Uber Health to provide complimentary, on-demand rides to and from medical appointments at partner hospitals in NYC
Meal Program
Serves breakfast, lunch, and dinner daily in the dining room; meals are provided free of charge by volunteers, with leftovers available in communal fridges
Volunteer Program
Engages over 1,200 volunteers annually to support families through meal service, activity planning, therapy dog visits, and administrative assistance
activities · 8 groups
What they do
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Recreational and Emotional Support Programs for Children with Serious Illnesses 2 activities
- Operate Ronald McDonald Family Rooms in NYC hospitalsRuns Ronald McDonald Family Rooms at NYC Health + Hospitals/Kings County, Elmhurst, and the Children’s Hospital at Montefiore, located near pediatric units to provide caregivers with rest spaces, emotional support, playroom assistance, weekly meal service, and hospitality cart support during their child’s hospitalization.
- Provide pre-arrival and on-site orientation and logistical supportOffers pre-arrival support and on-site orientation to help families navigate available services upon arrival, including bedside support with logistical and navigational assistance, comfort measures, and emotional listening for hospitalized children and their families.
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CACFP Meal Service and Administration 1 activity
- Deliver meals and nutritional support to families at the HouseProvides three daily meals to families staying at the Ronald McDonald House New York, along with access to communal kitchens and ongoing nutritional support as part of holistic family care.
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Grief Support Groups and Counseling 1 activity
- Deliver psychosocial and emotional support programsProvides caregiver support groups (including bilingual English/Spanish sessions), one-on-one emotional support, sibling support programs, and bereavement services offering grief resources and coordination with hospitals for families who have lost a child. Programs are designed to address psychosocial needs and foster peer connection.
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Volunteer-Driven Residential Care Support 1 activity
- Engage volunteers to support family servicesOperates a volunteer program that engages over 1,200 volunteers annually to support families through child-focused activities, therapy dog visits, playroom assistance, and hospitality cart support, contributing to a warm and comforting environment at the House and Family Rooms.
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After-School Academic and Enrichment Programs 1 activity
- Offer enrichment, education, and recreational activitiesProvides tutoring, English as a second language (ESL) lessons, music, art, drop-in activities, and recreational programs for children and parents, including weekly sibling support programs and therapy dog visits facilitated through volunteer efforts.
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Medical Travel and Housing Support 1 activity
- Provide temporary housing and comprehensive support services for families of children undergoing medical treatmentOperates a Ronald McDonald House in New York City that offers temporary housing with private bedrooms, family rooms, kitchens, communal amenities (playrooms, living rooms, dining areas, terraces, laundry facilities, library, wellness center), and on-site support services for families traveling to NYC for their child’s cancer or complex medical treatment. Serves families with children aged 0–26 receiving active care at partner hospitals.
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Non-Emergency Medical & Essential Transportation 1 activity
- Provide transportation assistance for medical appointmentsOffers complimentary transportation via Uber Health and through a fixed-schedule shuttle service seven days a week to help families travel between the Ronald McDonald House and partner hospitals for medical appointments.
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Uncategorized 1 activity
- Operate wellness and communal facilities for familiesMaintains a wellness center for caregivers, including at post-transplant suites, and provides access to communal amenities such as playrooms, living rooms, dining rooms, kitchens, terraces, and Wi-Fi. Conducts daily deep cleaning and sanitization of toys and supplies to ensure a safe environment.
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financials · form 990 · fy2024
revenue
Total revenue$17.23M
Contributions & grants$15.71M91%
Program service revenue$238K1%
Investment income$1.12M6%
Other revenue$171K
expenses
Total expenses$25.14M
Program expenses67%
Admin / overhead8%
Fundraising26%
Salaries & benefits$11.59M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$125.57M
Cash$5.12M
Investments$86.31M
Liabilities$11.82M
Net assets$113.75M
Liquid reserves43.6 mo
3 years on record · 2020–2024 · YoY revenue +24.4%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 13
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| RUTH C BROWNE | PRESIDENT & CEO | 50 | $659K |
| RICHARD MARTIN | CHIEF DEVELOPMENT OFFICER | 50 | $447K |
| JAN NAVATKOSKI | CHIEF FINANCIAL OFFICER (OUTGOING) | 50 | $328K |
| WINIFRED CUDJOE | CHIEF OPERATIONS AND MANAGEMENT | 50 | $306K |
| NELIDA BARRETO | CHIEF PROGRAMS OFFICER | 50 | $286K |
| ELIZABETH SAAVEDRA | CHIEF DIGITAL OFFICER | 50 | $286K |
| SHARON CARTER JONES | CHIEF STRATEGY, BRANDING, COMPLIANCE | 50 | $272K |
| JAMILLAH HOY-ROSAS | HEAD OF POPULATION HEALTH | 50 | $233K |
| JEROME KELTON | DIRECTOR OF SPECIAL EVENTS | 50 | $198K |
| CAITLIN CONKLIN | DIR. OF VOLUNTEERS & COMMUNICATIONS | 50 | $191K |
| MEREDITH LEWANDO | ASSISATANT DIRECTOR OF TALENT | 50 | $183K |
| KATHERINE HESS | DIRECTOR OF CAMPAIGN MANAGEMENT | 50 | $178K |
| RENEE RICHARDSON | CFOO | 50 | $104K |
board members · 12
- ANGIE BLISSETT — DIRECTOR
- BENJAMIN NEEL — DIRECTOR (OUTGOING)
- BETH ANN MCQUADE — DIRECTOR
- BRIAN SALUZZO — DIRECTOR
- BRUCE D COLLEY — VICE PRESIDENT
- CANDACE LEEDS — DIRECTOR
- CHERYL GUERIN — DIRECTOR
- CINDY PRICE GAVIN — DIRECTOR
- DANIEL DUNAY — DIRECTOR
- DAVID A PREISER — DIRECTOR
- DEBORAH FREER — DIRECTOR
- DR ANDREW KUNG MD PHD — DIRECTOR
relationships · 18
Who they work with
- 13 Partnering Hospitals Partner — Collaborates with 13 hospitals to support families of pediatric patients receiving outpatient treatment.
- Blavatnik Family Foundation Partner — Funded the Wellness Center at Ronald McDonald House New York.
- Blavatnik Family Foundation Partner — Funder and partner supporting the Hospitality Cart and Wellness Center at RMH-NY.
- Children’s Hospital at Montefiore Partner — Collaborates to operate a Ronald McDonald Family Room within the hospital.
- City MD Partner — Partner urgent care facility located near the House.
- Eight neighboring hospital systems in New York City Partner — Partner hospitals refer families to RMH-NY and collaborate on services such as Hospitality Carts and Hospital Outreach Programs.
- Elmhurst Hospital Partner — Hosts a Ronald McDonald Family Room near its pediatric wing.
- McDonald's Partner — Engages McDonald's-affiliated leaders such as Bruce D. Colley and Paul Goodman in governance and operations.
- Memorial Sloan Kettering Partner — Refers families to Ronald McDonald House New York for accommodations during pediatric treatment.
- Memorial Sloan Kettering Cancer Center Partner — Collaborates through leadership involvement, including Dr. Andrew Kung and Dr. Richard O'Reilly, to support pediatric and family care.
- NYC Health + Hospitals Partner — Hosts Ronald McDonald Family Rooms at Kings County and Elmhurst hospitals.
- NYC Health + Hospitals at Kings County Partner — Hosts a Ronald McDonald Family Room near its pediatric wing.
- NYC Health + Hospitals/Metropolitan Partner — Collaborates to operate a Ronald McDonald Family Room within the Pediatric Clinic.
- NYP Urgent Care Partner — Partner hospital providing nearby walk-in medical care for guests.
- Ronald McDonald House Charities Network — RMH-NY is a local Chapter within the global RMHC network.
- The JACK Foundation Partner — Jack’s PACK, a fundraising team of The JACK Foundation, raises money for neuroblastoma research and maintains a connection with RMH-NY through visits and awareness events.
- Uber Health Partner — Partnership to provide complimentary transportation for families traveling to and from hospital appointments.
- community-based corporations Partner — Grows partnerships with community-based corporations to expand services and support.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Addressing Social Determinants of Health via Integrated Servicesmethodology: addressing social determinants of healthBy integrating healthcare with hospitality and community partnerships, the organization mitigates social factors such as housing instability, isolation, and access barriers, because doing so enables families to prioritize medical treatment and child development over survival needs.
- Child-Centered Emotional Well-Being Modelmethodology: child-centered careBy prioritizing childhood normalcy and emotional health over clinical identity, the organization supports psychological resilience during treatment, because maintaining developmental continuity improves long-term coping and recovery outcomes.
- Family-Centered Care Through Holistic Supportmethodology: family-centered careBy addressing the well-being of caregivers and providing wraparound services—including social work, counseling, and advocacy—families are better equipped to support their child’s medical journey, because caregiver stability directly enables improved child health outcomes.
- Home-Away-From-Home Modelmethodology: home-away-from-homeBy providing a stable, home-like environment near medical facilities, families can focus entirely on their child’s treatment and emotional well-being, because reducing logistical and social stressors improves health outcomes and preserves normalcy for children.