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FAMILY SERVICE OF THE CHAUTAUQUA REGION INC

JAMESTOWN, NY · EIN 166000351 · Form 990 · FY2024 · NTEE P46Z · Human Services · Small ($100K-$1M) · fscrmentalhealth.com
revenue
$920K
expenses
$862K
net assets
$482K
employees
18
volunteers
15
program ratio
90%
mission · from form 990

TO STRENGTHEN THE MENTAL HEALTH AND WELL BEING OF INDIVIDUALS, FAMILIES, AND OUR COMMUNITY.

profile · synthesized from sources

Family Service of the Chautauqua Region provides professional mental health counseling and social services to individuals, families, and couples in Chautauqua County, NY. Services are delivered in-office and via telehealth across New York State, with specialized outreach to the Hispanic community. The organization offers therapy for anxiety, depression, relationship issues, and life challenges, aiming to strengthen mental health and community well-being.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $416K
    OFFICE BASED COUNSELING SERVICES - PROVIDES PROFESSIONAL MENTAL HEALTH COUNSELING TO INDIVIDUALS, FAMILIES, AND COUPLES IN AN OFFICE SETTING. LICENSED COUNSELORS AND SUPERVISED TRAINEES OFFER THERAPY FOR A WIDE RANGE OF EMOTIONAL, BEHAVIORAL, AND LIFE CHALLENGES, INCLUDING ANXIETY, DEPRESSION, STRESS, AND RELATIONSHIP ISSUES. SERVICES ARE DELIVERED IN- PERSON OR VIA TELEHEALTH TO INCREASE ACCESSIBILITY. ON AVERAGE, THE PROGRAM SERVES 600 PATIENTS ANNUALLY, PROVIDING APPROXIMATELY 3,200 COUNSELING APPOINTMENTS. THE PROGRAM'S GOAL IS TO STRENGTHEN MENTAL HEALTH, IMPROVE COPING SKILLS, AND SUPPORT OVERALL WELL-BEING FOR COMMUNITY MEMBERS.
  2. #2 $150K
    HISPANIC OUTREACH PROGRAM - PROVIDES CULTURALLY AND LINGUISTICALLY APPROPRIATE MENTAL HEALTH SUPPORT TO HISPANIC COMMUNITY MEMBERS. SERVICES INCLUDE INTERPRETATION AT CLINICS, CASE MANAGEMENT, AND ASSISTANCE NAVIGATING MENTAL HEALTH AND SOCIAL SERVICE RESOURCES. THE PROGRAM TYPICALLY SERVES APPROXIMATELY 800 INDIVIDUALS ANNUALLY, HELPING REDUCE BARRIERS TO CARE AND SUPPORTING THE OVERALL WELL-BEING OF THE HISPANIC COMMUNITY.
named programs · 3 · from sources

What they call their work

Hispanic Outreach Program
Offers culturally and linguistically appropriate mental health support, case management, interpretation, and resource navigation for Hispanic community members, serving approximately 800 individuals annually.
Office-Based Counseling Services
Provides professional mental health counseling to individuals, families, and couples for anxiety, depression, stress, and relationship issues. Offered in-person and via telehealth, serving approximately 600 patients annually with around 3,200 appointments.
School-Based Social Work
Delivers on-site mental health counseling to at-risk students and their families in cooperation with school personnel.
activities · 3 groups

What they do

  • Culturally Specific Support Services 2 activities
    • Deliver support services to Hispanic/Latino community
      Provides translation, transportation, advocacy, and case management services to the Hispanic/Latino community of Chautauqua County, NY.
    • Provide culturally and linguistically appropriate mental health support to Hispanic community members
      Offers culturally and linguistically appropriate mental health services to Hispanic community members, including interpretation at clinics, case management, and assistance navigating mental health and social service resources, serving approximately 800 individuals annually.
  • Outpatient Mental Health Clinic Services 1 activity
    • Deliver mental health counseling services
      Provides professional mental health counseling to individuals, families, and couples through in-person and telehealth modalities in New York State, serving approximately 600 patients annually and delivering around 3,200 counseling appointments.
  • School-Based Mental Health and Family Support 1 activity
    • Provide school-based mental health counseling
      Delivers on-site mental health counseling services to at-risk students and their families in collaboration with school personnel.
financials · form 990 · fy2024
revenue
Total revenue$920K
Contributions & grants$336K37%
Program service revenue$570K62%
Investment income$1K0%
Other revenue$12K
expenses
Total expenses$862K
Program expenses90%
Admin / overhead10%
Fundraising0%
Salaries & benefits$677K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$514K
Cash$259K
Investments$0
Liabilities$33K
Net assets$482K
Liquid reserves3.6 mo
4 years on record · 2020–2024 · YoY revenue -9.0%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 1
NameTitleHours/wkCompensation
CAREY LEE EXECUTIVE DI 40 $94K
board members · 14
  • ASHLEY WINSHIP — DIRECTOR
  • BETSY THAYER — TREASURER 12
  • CHRISTINE PETERSON — DIRECTOR LEF
  • CHRISTOPHER GRIFFITH — DIRECTOR
  • DAN JOHNSON — TREASURER LE
  • DEAN VAILLANCOURT — PRESIDENT
  • JENNIFER WILCOX — DIRECTOR
  • KATRINA JONES — DIRECTOR
  • LAUREN PETERS — DIRECTOR
  • LYNN REALE — VICE PRESIDE
  • MATTHEW MOORE — DIRECTOR LEF
  • MEGAN JOHNSON — DIRECTOR LEF
  • MELISSA KLENKE — SECRETARY
  • SCOT STUTZMAN — VICE PRES LE
relationships · 1

Who they work with

  • School personnel Partner — Collaborates with school personnel to provide on-site counseling for at-risk students and their families.
strategies · 2

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Culturally and Linguistically Responsive Care
    methodology: culturally_and_linguistically_appropriate_services
    By delivering mental health services in culturally and linguistically appropriate ways, we improve engagement and effectiveness for the Hispanic community, because clients are more likely to trust and benefit from services that reflect their lived experience and language needs.
  • Hybrid Service Delivery Model
    methodology: hybrid_service_delivery
    By offering both in-person and telehealth mental health services, we increase accessibility and client engagement, because flexible modalities reduce barriers related to transportation, scheduling, and personal comfort.