named programs · 6 · from sources
What they call their work
Central Hatzalah Training Programs
Oversight and coordination of rigorous EMT training and certification for volunteers across the NYS network
Coordination with Fire and Police Departments
Joint training and mutual aid agreements with NYC and NYS emergency services for mass casualty incidents and integrated response
Dispatcher-Aided Assistance
Dispatchers remain on the line with callers to provide life-saving guidance before first responders arrive
Hatzalah Computer Aided Dispatch (HCAD)
Proprietary dispatch system that processes calls, identifies location, tracks units in real time, and provides pre-arrival instructions to callers
Proactive ER Coordination
Volunteers notify destination emergency rooms en route; critical cases trigger "standby" mode with medical staff waiting at the door
Two-Tiered Response System
Immediate dispatch of closest volunteer EMTs in certified emergency vehicles, with on-call backup for advanced life support including paramedics, physicians, and hospital-based medical control
activities · 4 groups
What they do
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Regional EMS Coordination and Quality Improvement 2 activities
- Staff and manage emergency dispatch operationsOperates dispatch centers in strategic locations across New York City and the Catskills region, staffed by 225 dispatchers on rotating shifts to ensure continuous emergency response coverage.
- Support regional Hatzalah branches with training and coordinationProvides critical support including dispatch infrastructure and EMT training programs to over 16 independent Hatzalah branches across New York State, enhancing regional emergency response capacity.
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Emergency Ambulance & Medical Response 1 activity
- Operate volunteer ambulance service for emergency medical responseProvides free pre-hospital emergency medical treatment and transportation through the largest all-volunteer ambulance service in the United States, operating 85 ambulances across 55 neighborhoods in New York State with a network of 1,500 volunteer EMTs, paramedics, and responders.
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24/7 Crisis and Warmline Support Services 1 activity
- Provide emergency text messaging servicesOffers emergency text messaging services to the public as an accessible channel for requesting emergency medical response.
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Uncategorized 1 activity
- Maintain compliance and certification systemsManages a compliance platform that verifies vehicle and unit certifications, monitors registration status, and reviews background information for new members and their vehicles to ensure operational readiness and safety standards.
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financials · form 990 · fy2024
revenue
Total revenue$20.88M
Contributions & grants$3.64M17%
Program service revenue$16.97M81%
Investment income$213K1%
Other revenue$60K
expenses
Total expenses$18.18M
Program expenses95%
Admin / overhead4%
Fundraising2%
Salaries & benefits$1.18M
Grants paid out$0
Largest expense lineFacilities
balance sheet
Total assets$28.61M
Cash$7.85M
Investments$2.62M
Liabilities$13.63M
Net assets$14.98M
Liquid reserves6.9 mo
3 years on record · 2020–2024 · YoY revenue +22.0%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 3
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| YEHIEL M KALISH | CEO | 40 | $283K |
| ABRAHAM WURZBERGER | EXECUTIVE DIRECTOR | 40 | $260K |
| Eliezer Serbrowski | Director of Operat | 40 | $120K |
board members · 9
- ALAN ESSES — BOARD MEMBER
- BENJAMIN KESSLER — BOARD MEMBER
- DAVID SHIPPER ESQ — BOARD MEMBER
- ISAAC STERN — Treasurer
- JEFFERY MOERDLER ESQ — BOARD MEMBER
- JOSEPH WALDMAN — Vice President
- MAYER ORGEL — BOARD MEMBER
- MOSHE BRAVER — BOARD MEMBER
- ZELIG GITELIS — Vice President
relationships · 7
Who they work with
- Ben Kallos Government — New York City Council Member who recognized Hatzalah as an integral part of NYC’s emergency response services.
- Brad Lander Government — New York City Council Member who praised Hatzalah for lifesaving actions during public health emergencies.
- Donovan Richards Government — Queens Borough President who acknowledged Hatzalah’s role in improving quality of life through community-city cooperation.
- FDNY Partner — Coordinates with fire departments during mass casualty incidents and participates in joint training exercises.
- NYC EMS Partner — Shares a mutual aid agreement with NYC to provide resources to NYC EMS when needed.
- NYPD Partner — Coordinates with police departments during mass casualty incidents and participates in joint training exercises.
- Simcha Felder Government — New York State Senator who publicly endorsed Hatzalah's emergency response contributions.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- All-Volunteer Rapid Response Modelmethodology: all_volunteer_rapid_responseBy leveraging a network of trained volunteers embedded within the community, we deliver faster emergency medical response than traditional services, because local volunteers can reach patients more quickly and provide no-cost care without billing infrastructure.
- Centralized Coordination with Local Autonomymethodology: centralized_support_local_autonomyBy combining centralized dispatch, training, and technological infrastructure with locally operated volunteer teams, we ensure both operational efficiency and rapid on-the-ground response, because local knowledge enhances speed while system-wide support maintains readiness and consistency.
- Two-Tiered Emergency Response Systemmethodology: two_tiered_responseBy deploying an immediate first responder followed by scalable medical support, we improve patient outcomes through earlier intervention, because early basic care stabilizes conditions before advanced units arrive, and pre-hospital coordination improves ER preparedness.