named programs · 5 · from sources
What they call their work
CARELine
Confidential, non-crisis peer-run warmline providing empathetic listening, problem-solving support, and community referrals. Available daily from 5 PM to 1 AM.
Community Residence
Supportive housing program at 100 Clinton Avenue providing safe, long-term housing for up to nine male individuals with mental illness, including medication monitoring, payee services, and connections to community resources.
Peer Systems Advocacy
Peer-led outreach and advocacy efforts including coordination with Albany County Mental Health, housing referrals through Coordinated Entry, and provider planning meetings to improve resource coordination.
Peer to Peer Advocacy
Trained peer advocates support inpatients at Capital District Psychiatric Center with treatment plan concerns, self-advocacy, and community reintegration, including job research and email assistance.
Vince Pagano Consumer Drop-In Center
Drop-in center offering meals, social activities, peer support groups, benefits counseling, arts and crafts, and a clothing bank for adults in recovery from mental illness. Open weekdays and weekends with extended hours on holidays.
activities · 5 groups
What they do
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Infection Prevention & Control Protocols 1 activity
- Maintains health and safety standards in program facilitiesRegularly cleans and sanitizes offices and drop-in center spaces to ensure a safe and healthy environment for clients and staff.
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Supportive Housing for Mental Illness 1 activity
- Operates supportive housing programs for individuals with mental illnessManages long-term supportive housing initiatives, including the 100 Clinton Avenue apartment program (operated from 2012 to March 2024) and a nine-bed program for men facing housing instability, providing stable housing and support services for individuals recovering from mental illness.
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Employment Support for Recovery 1 activity
- Provides employment support for individuals in mental health recoverySupports individuals in securing and maintaining competitive employment through peer-assisted services and financial assistance for housing-related costs, promoting stability and independence in recovery.
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Patient and Family Support Services 1 activity
- Provides peer advocacy and reintegration support in psychiatric facilitiesOffers peer advocacy services to inpatients at Capital District Psychiatric Center to promote self-advocacy and support successful transition back into community life.
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24/7 Crisis and Warmline Support Services 1 activity
- Provides peer support services for individuals with mental illnessOffers peer-run services including emotional support, problem-solving assistance, and community referrals through a daily warmline and drop-in center, fostering recovery and community connection for adults with mental illness in New York's capital region.
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financials · form 990 · fy2024
revenue
Total revenue$838K
Contributions & grants$685K82%
Program service revenue$109K13%
Investment income$45K5%
Other revenue$0
expenses
Total expenses$814K
Program expenses82%
Admin / overhead18%
Fundraising0%
Salaries & benefits$569K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$1.52M
Cash$1.09M
Investments$0
Liabilities$63K
Net assets$1.46M
Liquid reserves16.1 mo
4 years on record · 2020–2024 · YoY revenue +21.4%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 2
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| CRYSTAL WILLIAMS | EXECUTIVE DIRECTOR | 40 | $67K |
| DANIEL REILLY | EXECUTIVE DIRECTOR | 40 | $31K |
board members · 4
- ANGELO CHRISTO — DIRECTOR
- ANNE MASTERS — DIRECTOR/VICE PRESIDENT
- DAVID LEVINE — DIRECTOR/BOARD PRESIDENT
- SUSAN SOBEL — DIRECTOR/SECRETARY
relationships · 6
Who they work with
- Albany County Department of Mental Health Partner — Collaborates on peer support activities and high-need individual meetings to coordinate resources and support.
- Albany County Department of Mental Health Partner — Partnered with CAPS through its Community Assessment Referral And Treatment Team (CART) to support consumer-community integration.
- Capital District Psychiatric Center Partner — Provides peer advocacy services to inpatients to support treatment engagement and community transition.
- Center for Disease Control Government — Cites CDC recommendations for routine cleaning and disinfecting in its health and safety procedures.
- New York State Office of Mental Health Government — Funded the Peer Bridger Team project through a contract with NYAPRS to support individuals transitioning from state psychiatric centers.
- Rehabilitation Support Services Partner — Helped three consumers apply for a grant to establish HOME, a precursor to CAPS, in 1987.
strategies · 2
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Peer-Led Recovery Modelmethodology: peer_support_modelBy leveraging shared lived experience in mental health recovery, peer-led support fosters empowerment, self-determination, and emotional stability, leading to improved housing retention and reduced reliance on crisis services because authentic peer relationships build trust and model achievable recovery.
- Recovery-Oriented Systems Engagementmethodology: recovery-oriented_practiceBy building problem-solving skills and promoting community integration within self-determination-focused environments, the organization enhances individual well-being and long-term recovery because agency and advocacy are central to sustained mental health stability.