named programs · 5 · from sources
What they call their work
Advanced Training
Develops training programs that prepare direct care workers for advanced roles, enhancing job satisfaction and quality of care.
Entry-Level Training
Provides home health aide and personal care aide certification training using an adult learner-centered curriculum, originally developed with Cooperative Home Care Associates in the Bronx.
Recruitment & Retention Services
Helps employers improve candidate selection, strengthen employer branding, and implement orientation and retention strategies.
Specialty Training & E-Learning
Offers e-learning curricula focused on managing chronic conditions such as diabetes, dementia, and COPD to reduce hospital readmissions.
Workforce Research & Strategy
Conducts research and provides policy analysis to support state and local strategies for strengthening the direct care workforce.
activities · 4 groups
What they do
-
Healthcare Policy Advocacy 1 activity
- Advocates for policy changes supporting the direct care workforceEngages in advocacy to influence federal and state policies affecting long-term care and direct care workers, including protecting Medicaid funding for home and community-based services, reducing enrollment barriers, creating immigration pathways, and reinstating labor protections such as Fair Labor Standards Act coverage. Produces policy briefs and shapes public narrative through media engagement.
-
-
Nonprofit Sector Research & Data Analysis 1 activity
- Conducts research on the direct care workforceProduces national, state, and local studies, reports, and data analyses on the direct care workforce, including demographics, wages (e.g., median annual earnings of $26,000), job quality challenges, and projected job openings (e.g., 9.7 million from 2024 to 2034). Publishes annual reports, policy briefs, fact sheets, and landscape studies to inform stakeholders.
-
-
Healthcare Workforce Training & Career Pathways 1 activity
- Implements direct service interventions to improve care qualityDelivers evidence-based curricula and communication training directly to frontline staff and supervisors in long-term care settings, including the PHI Coaching Approach® to Communication. Implements models like the Care Connections Senior Aide program in New York City, which contributed to an 8% decline in emergency room usage among clients between 2014 and 2015 by improving monitoring and communication.
-
-
Volunteer and Professional Training Programs 1 activity
- Provides capacity building and training for long-term care providers and workersOffers comprehensive training programs, coaching, and consulting services to long-term care employers and direct care workers, including customized new hire orientations, leadership development, supervision training, and educator support. Delivers train-the-trainer seminars and ongoing coaching to build instructional competency using adult learner-centered methods.
-
financials · form 990 · fy2023
revenue
Total revenue$4.21M
Contributions & grants$1.92M46%
Program service revenue$1.44M34%
Investment income$829K20%
Other revenue$17K
expenses
Total expenses$6.00M
Program expenses75%
Admin / overhead21%
Fundraising4%
Salaries & benefits$3.23M
Grants paid out$1.05M
Largest expense lineCompensation
balance sheet
Total assets$16.94M
Cash$1.91M
Investments$12.91M
Liabilities$269K
Net assets$16.67M
Liquid reserves29.6 mo
4 years on record · 2019–2023 · YoY revenue -22.1%
leadership · form 990 part vii · fy2023
Who runs it
paid leadership · 11
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| JODI M STURGEON | PRESIDENT & CHIEF EXECUTIVE OFFICER | 40 | $236K |
| ADRIA POWELL | TRUSTEE | 1 | $221K |
| KEZIA J SCALES | VP OF RESEARCH AND EVALUATION | 40 | $190K |
| ERICA BROWN-MYRIE | EVP OF FINANCE AND ADMIN | 40 | $188K |
| ROBERT JAMES ESPINOZA | EVP OF POLICY | 40 | $182K |
| IRMA RIVERA | DIRECTOR OF DATA AND TECHNOLOGY | 40 | $159K |
| BRIAN DIPAOLO | DIRECTOR OF PHILANTHROPY | 40 | $152K |
| EMILY ROSE DIEPPA | VP OF WORKFORCE INNOVATIONS | 40 | $151K |
| AMY ROBINS | DIR. OF PUBLIC POLICY AND ADVOCACY | 40 | $140K |
| MARTHA S MEDINA | DIRECTOR OF PEOPLE & CULTURE | 40 | $140K |
| DENISE CLARK | TRUSTEE | 1 | $83K |
board members · 8
- ANNE GEGGIE — BOARD CHAIR
- BONNIE SCADOVA — TREASURER
- DONNA CALAME — TRUSTEE
- JENNY FRIEDLER — TRUSTEE
- KAREN KULP — TRUSTEE
- MANDY TOWNSEND — TRUSTEE
- MICHAEL ELSAS — SECRETARY
- NAOMI ROWE — TRUSTEE
relationships · 15
Who they work with
- All Clients Partner — PHI works with a range of long-term care employers, referred to collectively as "All Clients."
- American Rescue Plan Act of 2021 Government — Source of federal funding referenced in workforce strategy guidance for states.
- American Society on Aging Partner — Partner organization collaborating with PHI on aging-related initiatives.
- CMS Government — PHI calls on CMS to reinstate nursing home staffing standards.
- Candid Government — Displays a Candid Platinum Seal of Transparency on its website, indicating a verified profile and public reporting standards.
- Caring Across Generations Partner — Partner organization aligned with PHI in advancing care workforce policies.
- Congress Government — PHI urges Congress to halt punitive immigration policies and reinstate nursing home staffing standards.
- Cooperative Home Care Associates Partner — Founding affiliate agency that operates an entry-level training program in the Bronx in collaboration with PHI.
- Eldercare Workforce Alliance Partner — Partner coalition working with PHI to strengthen the elder care workforce.
- National Academy of Medicine Government — References training hour recommendations from the National Academy of Medicine in research and reporting.
- National Domestic Workers Alliance Partner — Partner organization collaborating with PHI on worker advocacy and rights.
- The Aspen Institute Partner — Partner organization working with PHI on policy and workforce development.
- U.S. Department of Labor Government — PHI calls on the U.S. Department of Labor to withdraw proposed rollbacks of Fair Labor Standards Act protections for home care workers.
- managed long-term care plan Partner — Collaborated with PHI to create the Care Connections Senior Aide model in New York City.
- three home care agencies in New York City Partner — Collaborated with PHI to develop and implement the Care Connections Senior Aide model.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Adult-Centered Workforce Training with Skill Advancementmethodology: adult_learner_centered_trainingBy using an adult-learner-centered, skills-based training model that builds on existing experience and advances workers into expanded roles, the organization improves skill acquisition, job satisfaction, and retention, because this approach respects worker expertise and links learning directly to career growth and increased responsibility.
- Organizational Culture Change through Leadership and Relationship-Centered Systemsmethodology: organizational_culture_changeBy aligning organizational systems with mission and values, using leadership modeling, executive coaching, relationship-centered supervision, and shared language frameworks, the organization transforms workplace culture to improve retention and care quality, because cultural change requires both structural alignment and human-centered practices that foster trust and cohesion.
- Policy Advocacy through Interconnected Systems Analysismethodology: evidence_based_policy_analysisBy conducting evidence-based, comprehensive policy analysis that connects Medicaid, labor, immigration, and long-term care systems, the organization influences policy decisions to protect and strengthen the direct care workforce, because systemic threats are interdependent and require coordinated, data-informed advocacy to produce sustainable change.
- Quality Jobs for Quality Caremethodology: quality_jobs_for_quality_careBy improving job quality — including working conditions, compensation, and career advancement opportunities — for direct care workers, the organization produces better care outcomes for older adults and people with disabilities, because stable, skilled, and supported workers provide higher-quality, more consistent care.