irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $22.13MIn fiscal year 2025, WIN operated 457 supportive housing units, providing essential services to over 1,395 women and their children. This includes young mothers who have transitioned out of the foster care system, families with histories of intimate partner violence, individuals recovering from substance use disorders, and families experiencing multiple episodes of homelessness. Many of these individuals face significant challenges, including a lack of basic living skills, a history of never having stable housing, and early childhood trauma, which may include emotional, sexual, and physical abuse. To address these needs, WIN offers a comprehensive range of services, including counseling, case management, vocational and educational support, as well as workshops focused on parenting, budgeting skills, and the development of community support systems.
named programs · 4 · from sources
What they call their work
Public Policy & Advocacy
Advocates at city, state, and federal levels for policies and funding that support low-income New Yorkers and address root causes of homelessness
Supportive Housing Program
Provides long-term housing combined with on-site services including counseling, case management, vocational training, and life skills workshops for homeless women and their children
Training and Innovation
Develops staff training programs and innovative service models to improve client outcomes and organizational effectiveness
Transitional Housing Program
Offers temporary shelter and intensive support services to help families stabilize and prepare for permanent housing
activities · 10 groups
What they do
-
Supportive and Emergency Housing Services 3 activities
- Operating emergency shelters and permanent supportive housing for homeless women and familiesOperates 16 shelters and over 450 units of permanent supportive housing across New York City, providing safe housing and critical services to thousands of homeless women and their children. Houses over 6,500 people each night, including more than 3,000 children, with recent annual service reaching over 12,400 individuals.
- Providing supportive services within shelters and housing programsOffers on-site supportive services in all shelters and housing programs, including trauma-informed childcare for approximately 6,200 children annually, housing specialists, caseworkers, food pantry access, mental health support, financial literacy classes, and after-school programming. Provides on-site childcare to enable client employment and supports family stability through comprehensive wraparound services.
- Tracking and reporting supportive housing operations and client outcomesOperated between 345 and 485 supportive housing units annually from fiscal year 2020 to 2025, serving over 960 to 1,395 women and their children each year with housing and supportive services.
-
-
Housing Policy Advocacy & Tenant Organizing 1 activity
- Advocating for policy change on homelessness at city, state, and federal levelsEngages in advocacy to influence policies supporting lower-income New Yorkers and shift public and media narratives about homelessness. Launched The Forgotten Face of Homelessness Campaign, which included a white paper with policy proposals and a city-wide ad campaign highlighting that 70% of homeless New Yorkers are families with children.
-
-
Organizational DEI Capacity Building 1 activity
- Building staff capacity through DEI and professional development initiativesStrengthens organizational effectiveness through a cross-functional DEI Steering Committee, Employee Resource Groups (ERGs), Inclusive Conversations facilitated by HRBPs, and ongoing staff training. Offers continuing education credits approved by the New York State Board of Social Work Examiners.
-
-
Back-to-School Supply Distribution 1 activity
- Distributing essential goods and school supplies to children in shelterAnnually distributes backpacks with school supplies to over 2,600 school-aged children through the Backpack Buddies Drive and collects and delivers holiday gifts to children each year. Sorts and organizes in-kind donations of clothing, toiletries, and gifts for direct distribution to clients.
-
-
After-School Academic and Enrichment Programs 1 activity
- Facilitating youth enrichment and educational programmingProvides after-school Recreation and Camp Win programs focused on reading, art, science, and musical theater for children in shelters, serving over 450 children annually. Originally launched as an eight-week summer day care program, it has expanded agency-wide to serve preschool and school-age children.
-
-
Volunteer Engagement and Capacity Support 1 activity
- Managing volunteer engagement and community partnershipsOperates a formal Volunteer Program that processes, orients, trains, and places volunteers, maintaining a roster of over 1,200 individuals. Engages corporate and church groups in volunteer activities supporting children and mothers in shelters.
-
-
Single Parent Support Services 1 activity
- Operating peer support programs for transitioning familiesRuns a peer support program led by formerly homeless mothers, offering one-on-one meetings, group events, referrals, and financial education to support families transitioning out of shelter and prevent repeat homelessness.
-
-
Direct Financial Assistance to Individuals 1 activity
- Providing unconditional cash transfers to mothers with young childrenDelivers unconditional monthly cash transfers of $1,417 to mothers experiencing homelessness who have children under two years old, aiming to improve housing stability and economic security for the most vulnerable families.
-
-
Workforce Readiness Training 1 activity
- Supporting employment and income stability through skills training and job placementRuns the Income Building Program to help clients gain employment and achieve financial independence, supporting 235 adults in securing jobs while residing in shelters and helping part-time workers transition to full-time employment. Provides professional attire for job interviews and supports clients through certification programs such as Home Health Aide training to enable career entry.
-
-
Uncategorized 1 activity
- Conducting research on homelessness interventionsPartners with Vanderbilt University to conduct research evaluating the impact of unconditional cash transfers on housing stability and other outcomes for mothers experiencing homelessness.
-
financials · form 990 · fy2024
revenue
Total revenue$162.96M
Contributions & grants$160.33M98%
Program service revenue$857K1%
Investment income$329K0%
Other revenue$1.44M
expenses
Total expenses$174.88M
Program expenses89%
Admin / overhead10%
Fundraising1%
Salaries & benefits$56.00M
Grants paid out$0
Largest expense lineFacilities
balance sheet
Total assets$535.87M
Cash$14.63M
Investments$0
Liabilities$519.24M
Net assets$16.63M
Liquid reserves1.0 mo
6 years on record · 2019–2024 · YoY revenue -0.1%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 11
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| CHRISTINE C QUINN | President & Chief Executive Officer | 35 | $443K |
| JOSEPH MEMOLY | EVP, Chief Operating Officer | 35 | $348K |
| DIANA SANTOS | EVP, Chief Program/Strategic Advocacy Officer | 35 | $338K |
| DOROTHY DAYNEEN CALDWELL | EVP, Chief People & Culture Officer | 35 | $324K |
| STACI WEISSMAN | EVP, Chief Financial Officer | 35 | $313K |
| RONDEL BOODRAM | Chief Financial Officer (THROUGH 2/24) | 35 | $262K |
| RORI GITLIN | SVP, Information Technology (THROUGH 7/24) | 35 | $241K |
| MICHELLE EMMONS-BELNAVIS | SVP, Organizational Effectiveness | 35 | $230K |
| CHRISTOPHER VALENS | SVP, Development | 35 | $225K |
| ANTHONY NOTAROBERTA | VP, Operations | 35 | $196K |
| MONICA LEONE | VP, Development | 35 | $193K |
board members · 14
- AMY LESCH — DIRECTOR
- ANDREA GELLERT — DIRECTOR
- ANNIE WEIR — DIRECTOR
- CAITLIN MOSCATELLO — DIRECTOR
- CHRIS COFFEY — CHAIR
- CHRISTINE BAVE — DIRECTOR
- GREG UNIS — DIRECTOR
- HILLARY JURY — SECRETARY
- JASMINE KAUR — DIRECTOR
- JENNIFER RYAN — DIRECTOR
- JENNY Y LEE — DIRECTOR
- JESSICA BELL — DIRECTOR
- JESSICA KATZ — DIRECTOR
- JESSICA KEARNS — DIRECTOR
relationships · 15
Who they work with
- Board of Directors Government — Provides strategic oversight of DEI efforts through a dedicated DEI Board and annual board member participation on the DEI Steering Committee.
- Church of St. Mary the Virgin Partner — Partnered with Women In Need to open St. Mary’s House, an emergency residence for homeless women and children.
- Grady Health System Partner — Integrated food prescriptions into primary care
- Hope Community, Inc. Partner — Collaborates with WIN to provide housing placement and social services to 73 families at the Jennie A. Clarke Residence.
- Jessica Bell Partner — Board member of WIN and member of KKR Capital Markets Co-investments focusing on global real estate investments.
- Julia Butler Partner — Board member of WIN and Managing Director in Real Estate at KKR.
- Kelley Hicks Partner — Board member of WIN with experience as CFO and COO in private equity and venture-backed companies.
- NY State Board of Social Work Examiners Government — Approves Win Academy for continuing education credits for licensed social workers.
- NYC Department of Education Government — Provides on-site liaisons at each Win shelter to assist mothers in determining educational options for their children.
- New York City Government — Collaborates with New York City on the implementation of the CityFHEPS housing voucher program.
- Next Mayor of New York City Government — Advocates for policy solutions to family homelessness through published recommendations.
- PATH (Prevention Assistance and Temporary Housing) Government — Refers clients to Win shelters and places families in temporary housing; Win collaborates with PATH in the intake and shelter placement process.
- Phipps Houses Partner — Contracts with WIN to operate the Lee Goodwin Residence and co-owns Sojourner Truth House, providing transitional and permanent housing for families.
- Tracey Gamble Partner — Board member of WIN and Managing Director in Real Estate Private Equity at Apollo.
- Vanderbilt University Partner — Academic partner conducting research on the Growing Strong program, including study design, data collection, and analysis.
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Aftercare to Prevent Repeat Homelessnessmethodology: aftercare_prevention_modelBy providing ongoing case management, workshops, home visits, and referrals after re-housing, we prevent return to homelessness, because sustained support post-transition addresses emerging challenges and reinforces long-term housing stability.
- Cash-First with Peer Support and Lived Experiencemethodology: cash_first_with_peer_supportBy providing unconditional cash transfers alongside peer support from formerly homeless mothers, we promote participant autonomy and stability, because direct financial resources combined with empathetic guidance grounded in lived experience empower clients to make self-directed choices that lead to sustainable outcomes.
- Housing-First with Comprehensive Support Servicesmethodology: housing_first_with_support_servicesBy providing safe housing combined with critical support services such as counseling, case management, and life skills training, we enable homeless women and children to rebuild their lives and break the cycle of homelessness, because stable housing and trauma-informed support are foundational to long-term stability.
- Integrated DEI as Organizational Practicemethodology: integrated_deiBy embedding diversity, equity, and inclusion into all departments through cross-functional leadership and integration into core operations—not as a standalone initiative—we achieve more equitable outcomes, because systemic change requires institutionalizing equity across culture and decision-making.
- Trauma-Informed, Person-Centered Service Deliverymethodology: trauma_informed_careBy training staff in trauma-informed care and motivational interviewing, we improve the quality of client interactions and support positive behavior change, because understanding trauma and using client-centered communication increases trust, engagement, and program effectiveness.