named programs · 6 · from sources
What they call their work
Benefits Plus®
Member benefit program offering identity theft protection, travel discounts, entertainment savings, and wellness services for $5/month
Business Banking
Provides business checking and savings accounts with tiered dividend structures and minimal fees
Heritage Cash Back Checking
Checking account that provides up to 5.00% cash back on debit card purchases, capped at $25 per month
Heritage High Yield Checking
Checking account offering 5.00% APY on balances up to $25,000 when qualifications are met, with no monthly maintenance fee
Heritage High Yield Savings
Savings account offering 2.25% APY on balances up to $150,000 when linked to qualifying checking accounts
Heritage Mortgages
Offers conventional, adjustable-rate, FHA, VA, portfolio, and land loans for home purchases, refinancing, and construction
activities · 3 groups
What they do
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Credit Union Financial Services 4 activities
- Delivering business financial solutionsProvides commercial financial products including business checking and savings accounts with tiered dividend structures, commercial mortgages, construction loans, term loans, lines of credit, letters of credit, and overdraft protection. Supports business operations through specialized services such as Positive Pay for fraud prevention and integrated payment systems for payroll and vendor payments.
- Offering consumer financial products and servicesProvides personal banking services including savings and checking accounts with competitive interest rates, home equity loans and lines of credit (HELOCs), mortgage financing options (fixed-rate, adjustable-rate, FHA, cash-out refinance, land, and portfolio loans), auto loans with GAP and depreciation protection, and identity theft protection. Offers high-yield and cash back checking accounts with dividend and rebate incentives based on qualifying activities.
- Operating as a not-for-profit credit unionFunctions as a member-owned, not-for-profit financial institution that returns surplus earnings to members in the form of lower fees, higher yields, and enhanced benefits rather than generating profits for external shareholders.
- Providing digital and mobile banking accessOffers 24/7 online and mobile banking platforms enabling members to manage accounts, pay bills, transfer funds, deposit checks remotely via smartphone or desktop scanner, send money through Zelle, and receive electronic statements and tax documents. Business members can also use remote deposit, ACH processing, wire transfers, and Online Bill Pay services.
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Member Business Referral & Discount Programs 1 activity
- Administering member benefit programsManages a $5 monthly member benefit program that includes identity protection, travel and entertainment discounts, health and wellness services, and family benefits, accessible to members with savings or checking accounts. Also provides access to exclusive local discounts through the LocalSavingsXpress® network in over 10,000 cities.
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Financial Coaching and Credit Counseling 1 activity
- Supporting member financial well-beingOffers tools, guidance, and educational resources to help members build healthy financial habits and improve financial literacy. Includes appointment-based consultations with financial representatives at branch locations to support personalized financial planning.
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financials · form 990 · fy2024
revenue
Total revenue$43.53M
Contributions & grants$00%
Program service revenue$41.39M95%
Investment income$1.83M4%
Other revenue$316K
expenses
Total expenses$44.05M
Program expenses0%
Admin / overhead0%
Fundraising0%
Salaries & benefits$13.50M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$731.00M
Cash$26.50M
Investments$31.43M
Liabilities$680.37M
Net assets$50.63M
Liquid reserves15.8 mo
4 years on record · 2021–2024 · YoY revenue +10.4%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 22
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| MICHAEL CIRIELLO | CEOPresident | 40 | $594K |
| FREDERICK CORNELIUS | EVP | 40 | $322K |
| JONATHAN SHAKELTON | COO | 40 | $224K |
| JULIETTE MCKERRELL | SVP of Commercial | 40 | $195K |
| LUKE DEARMOND | VP of Lending | 40 | $187K |
| MARYANN MAIKISCH | VP of HR | 40 | $187K |
| JAMIE CAROLAN | VP of Finance | 40 | $176K |
| SHAWN SIMMONS | MLO II | 40 | $175K |
| SAMANTHA PRIMO | MLO II | 40 | $174K |
| MICHAEL DESIENO | AVP of IT | 40 | $166K |
| ANGELA MORRILL | AVP of Retail | 40 | $146K |
| LINDA BOW | Director of Compliance | 40 | $141K |
| MARIO GUARNERI | VP of Audit | 40 | $139K |
| CHRISTOPHER HAGAR | AVP of Sales Service | 40 | $136K |
| RENA D'ANDRAIA | AVP of Marketing | 40 | $132K |
| NICOLE BENEDETTO | AVP of CU Operations | 40 | $130K |
| GREGORY BECKWITH | AVP of SBO | 40 | $130K |
| MICHELLE RODRIGUEZ-SOTO | AVP of Lending Product | 40 | $124K |
| FABER CARMONA | Director of Lending | 40 | $122K |
| GLENDA SERRANO | Chief of Staff | 40 | $119K |
| DANIEL RAPPAPORT | Manager of Real Estate | 40 | $112K |
| JILLIAN SEQUIST | AVP of Loan Operations | 40 | $105K |
board members · 3
- JENNIFER RYAN — Treasurer
- JOHN BOYLE — Director
- JOHN NAUMCHIK — Director
relationships · 15
Who they work with
- Apple Pay Partner — Partnered to support contactless payments via Digital Wallet.
- Christopher Bruschi Partner — Business Development Officer providing tailored credit solutions and relationship management for businesses.
- Department of Veterans Affairs Government — Provides VA-backed mortgage loans for eligible veterans and service members through the Department of Veterans Affairs.
- Federal Housing Administration Government — Offers FHA-insured mortgage loans approved and insured by the Federal Housing Administration.
- Generations Gold, Inc. Partner — Third-party benefits provider that delivers travel and other discounted services to enrolled HFCU members.
- Google Pay Partner — Partnered to support contactless payments via Digital Wallet.
- Heritage Financial Credit Union Partner — Provides business lending services directly to its members.
- IdentityForce® Partner — Provider of Ultimate ID® Plus identity theft protection services, powered by IdentityForce®, a TransUnion® brand.
- Intuit Partner — Provides integration between Heritage Financial Credit Union accounts and Intuit QuickBooks and Quicken software for financial data management.
- Juliette McKerrell Partner — Chief Lending Officer supporting business members with commercial lending solutions.
- Love My Credit Union Partner — Partner organization providing exclusive discounts and benefits to Heritage Financial Credit Union members.
- MX Partner — Provides the Money Management Tool that allows members to link and manage HFCU and external financial accounts in one place.
- NCUA Government — Federally insured by the National Credit Union Administration
- Samsung Pay Partner — Partnered to support contactless payments via Digital Wallet.
- Zelle Partner — Integrated into Heritage Mobile app to enable direct money transfers.
strategies · 3
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Financial Capability Through Education and Resource Accessmethodology: financial_education_and_resource_provisionBy providing accessible financial tools, education, and resources, the credit union supports long-term financial success because knowledge combined with practical access enables informed decision-making and proactive financial planning for individuals and businesses.
- Member-Owned Cooperative Model Drives Community Well-Beingmethodology: member_owned_cooperative_modelBy operating as a member-owned, community-oriented credit union, the organization prioritizes long-term member and community well-being over profit or sales volume, because aligning institutional incentives with member interests fosters trust, loyalty, and sustained financial health.
- Relationship-Based Financial Partnershipsmethodology: relationship_based_bankingBy building direct, personalized relationships with members and businesses, Heritage Financial provides tailored financial solutions because ongoing engagement enables deeper understanding of individual needs, leading to more effective and sustainable financial outcomes.