irs program accomplishments · form 990 part iii · fy2020
What they reported doing
- #1 primary $2KWorkshops - various webinar workshops organized during the year to provide information regarding student loan and billing collections.
named programs · 7 · from sources
What they call their work
Agenda Committee
Organizes annual and mid-year conferences and webinars on regulatory, legislative, and operational topics in higher education finance
CFPB Working Group
Tracks Consumer Financial Protection Bureau rules and supervisory actions impacting student loan servicing, debt collection, and institutional compliance
Commercial Members Committee
Represents commercial partners in advocacy efforts and develops industry standards for student financial services
Financial Wellness Task Force
Develops and promotes financial literacy initiatives and best practices for students and institutions through white papers and newsletters
Institutional Loan Task Force
Supports colleges in establishing and maintaining campus-based loan programs with resources on promissory notes, funding, and regulatory requirements
STAR Task Force
Provides guidance on student tuition accounts receivable management, including policy development, regulatory compliance, and best practices for collections
TCPA Working Group
Monitors Federal Communications Commission regulations under the Telephone Consumer Protection Act and advocates for modernized communication policies affecting student loan outreach
activities · 6 groups
What they do
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Education Policy Advocacy & Reform 1 activity
- Advocating for federal and state policy changes in higher education financeEngages in sustained advocacy on legislative and regulatory issues affecting higher education, including promoting Federal campus-based loan programs, responding to federal rulemakings, and mobilizing grassroots efforts. Specific initiatives include advocating for the Perkins Loan Program Extension Act of 2017, submitting comments to the U.S. Department of Education and CFPB, and coordinating Virtual Hill Days and coalition letters.
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Local High School Scholarship Programs 1 activity
- Awarding scholarships to support education professionalsFunds scholarships for individuals in the student financial services field, with six awarded in fiscal year 2021, four in fiscal year 2023, and an open application cycle for the 2024–2025 academic year.
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Nonprofit Sector Research & Data Analysis 1 activity
- Conducting research and publishing reports on higher education financeProduces and disseminates research publications such as the national report 'Mapping the Gap' and Financial Wellness White Papers, which analyze the impact of federal loan limits and highlight effective financial education programs on campuses. The 'Mapping the Gap' report identifies a $6.1 billion healthcare workforce financing gap tied to upcoming federal graduate loan caps.
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Educator Conferences & Professional Development Events 1 activity
- Organizing webinars and conferences for professional developmentHosts two annual conferences—an Annual Conference in Washington D.C. every January and a Mid-Year Conference in rotating U.S. locations—and conducts regular webinars on topics including financial literacy, TILA, loans for international students, fraud prevention, and bankruptcy & litigation. These events provide training and information-sharing opportunities for members in student financial services.
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Organizational Newsletter Production and Distribution 1 activity
- Providing direct information services to membersDistributes regular communications to members including The Torch (a bi-monthly newsletter), Spark Notes memos for breaking developments, and a quarterly Financial Wellness Newsletter. These resources provide updates on regulatory and legislative issues, trends, and hot topics in student financial services.
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Uncategorized 1 activity
- Supporting institutional capacity in loan and receivables managementProvides guidance and resources to support institutions in managing campus-based loan programs and accounts receivable, including best practices, promissory note standards, funding options, and policy development. Monitors state laws and regulations related to receivables and offers training through conferences, workshops, and webinars.
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financials · form 990EZ · fy2024
revenue
Total revenue$112K
Contributions & grants$3K3%
Program service revenue$16K14%
Investment income$00%
Other revenue—
expenses
Total expenses$111K
Program expenses9%
Admin / overhead92%
Fundraising—
Salaries & benefits—
Grants paid out—
Largest expense lineProfessional Fees
balance sheet
Total assets$87K
Cash$77K
Investments$0
Liabilities$84K
Net assets$10K
Liquid reserves8.3 mo
4 years on record · 2020–2024 · YoY revenue -3.0%
leadership · form 990 part vii · fy2024
Who runs it
board members · 14
- ANDREW GUIMOND — DIRECTOR
- BRETT CASSELL — DIRECTOR
- CHRISTOPHER STOMPANTO — DIRECTOR
- DIANE PURCELL — DIRECTOR
- JAMES SEWARD — DIRECTOR
- KAREN REDDICK — DIRECTOR
- KURT STEINMILLER — DIRECTOR
- LATOYA SMITH — DIRECTOR
- LEE ANNE WIGDAHL — DIRECTOR
- MARIA LIVOLSI — DIRECTOR
- MICHELLE HARTMANN — DIRECTOR
- SEAN STEINMARC — DIRECTOR
- STEVE KELLY — DIRECTOR
- TONY BORDEAUX — DIRECTOR
relationships · 21
Who they work with
- ACA International Partner — Collaborated on petition to FCC regarding use of predictive dialers for cell phone calls.
- American University Postsecondary Education and Economics Research Center Partner — Collaborates with the center by using its publicly available graduate and professional loan-limit data in COHEAO's analysis.
- Baylor University Partner — Hosts a member serving on the Financial Literacy Task Force
- COHEAO Board Coalition — Works with the Commercial Members Committee to identify future initiatives.
- California AB 1160 Partner — Opposed AB 1160 through a higher education sign-on letter and provided status updates on the legislation.
- Community College of Philadelphia Partner — Provided financial responsibility statement for benchmarking purposes by the STAR Task Force.
- Drexel University Partner — Hosts a member serving as chair of the Student Tuition & Accounts Receivable committee
- ECSI Partner — Hosts a member serving as chair of the Commercial Members Committee
- Federal Communications Commission Government — Primary federal agency regulating TCPA compliance; COHEAO engages through comments, letters, and monitoring.
- Lottia Windham Partner — Chairs the COHEAO Financial Wellness Task Force.
- Office of the Education Department Government — Monitors and responds to actions by the Department of Education related to federal loan programs.
- Sean Steinmarc Partner — Chair of the Institutional Loan Task Force
- TFC Tuition STAR Partner — Hosts a member serving as chair of the Institutional Loan Task Force
- Tony Bordeaux Partner — Chair of the Agenda Committee, responsible for receiving topic suggestions and inquiries about COHEAO events.
- U.S. Congress Government — Engaged in advocacy efforts targeting members of Congress to extend the Federal Perkins Loan Program.
- U.S. Department of Education Government — COHEAO analyzes final regulations issued by the U.S. Department of Education related to federal student loan programs.
- U.S. Department of Education Government — Engages in formal advocacy and rulemaking comment processes with the U.S. Department of Education.
- United Healthcare Partner — Joined petition to FCC on rules for calling reassigned cell phone numbers.
- United States Senate Government — Provides contact information for U.S. Senators as part of a resource guide.
- University of Alabama Partner — Hosts a member serving as chair of the Agenda Committee
- University of Illinois Partner — Provided financial responsibility statement for benchmarking purposes by the STAR Task Force.
strategies · 5
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Coalition-Based Collective Advocacymethodology: coalition-based advocacyBy uniting colleges, universities, and related organizations, the coalition amplifies advocacy impact on federal student loan programs and reforms because unified voices carry greater political and regulatory influence than individual institutions.
- Data-Driven and Information-Based Advocacymethodology: data-driven_policy_analysisBy analyzing federal and institutional data and disseminating timely regulatory and legislative updates, the organization strengthens policy advocacy and member decision-making because evidence-informed communication increases credibility and responsiveness in higher education finance.
- Financial Wellness as a Teachable Momentmethodology: teachable-moment-advocacyBy leveraging the student loan process to deliver financial education, the organization promotes long-term financial wellness because real-time engagement during financial decision points increases receptivity and behavior change.
- Member-Driven Advocacy and Policy Influencemethodology: member-driven-advocacyBy engaging member institutions through task forces, committees, and collaborative policy analysis, the organization shapes advocacy positions and regulatory responses because collective input ensures relevance, legitimacy, and alignment with institutional needs.
- Peer Network Knowledge Sharing for Institutional Capacitymethodology: peer_network_knowledge_sharingBy facilitating peer-driven exchange of best practices and expert guidance, the organization improves member capacity in financial services management because shared experience accelerates learning and promotes compliance without compromising institutional integrity.