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COMMUNITY ACTION OF ORLEANS AND GENESEE INC

ALBION, NY · EIN 166059252 · Form 990 · FY2024 · NTEE P20Z · Human Services · Medium ($1M-$10M) · caoginc.org
revenue
$8.1M
expenses
$8.1M
net assets
$3.1M
employees
133
volunteers
362
program ratio
85%
mission · from form 990

TO PROVIDE SERVICES, WITH DIGNITY AND RESPECT, THAT HELP PEOPLE BECOME SELF-SUFFICIENT.

profile · synthesized from sources

Community Action of Orleans and Genesee Inc provides direct services to help low-income individuals and families achieve self-sufficiency in Orleans and Genesee Counties, New York. The organization operates programs in weatherization, food assistance, transportation, and early childhood education, with a focus on supporting the elderly, disabled, and migrant populations. It also engages in community outreach and advocacy around poverty-related issues.

irs program accomplishments · form 990 part iii · fy2024

What they reported doing

  1. #1 primary $1.28M
    LOCAL INITIATIVES - COMMUNITY PROGRAMS AND SUPPORT TO OVERCOME THE IMPACTS OF POVERTY AND ACHIEVE SELF-SUFFICIENCY
  2. #2 $689K
    WEATHERIZATION ASSISTANCE - INSTALLATION OF ENERGY CONSERVING MEASURES TO REDUCE THE IMPACT OF RISING ENERGY COSTS ON LOW-INCOME PERSONS, THE ELDERLY, AND THE HANDICAPPED.
named programs · 8 · from sources

What they call their work

Community Transportation
Provides transportation services for sick, elderly, and disabled residents in the service area
Head Start
Early childhood education program providing comprehensive development services to low-income families
Prom Dress Program
Provides prom dresses and accessories to youth at no cost
SNAP Outreach
Assists individuals with Supplemental Nutrition Assistance Program applications and eligibility screening
School Supply Giveaway
Annual distribution of school supplies to children in need across multiple communities
Summer Lunch Box Program
Distributes meals to children during summer months in Orleans and Genesee Counties
Weatherization Assistance
Installs energy-conserving measures in homes of low-income persons, the elderly, and the disabled to reduce energy costs
Wishing Tree Program
Holiday gift program connecting donors with families in need
activities · 14 groups

What they do

  • School-Specific Educational Support 1 activity
    • Academic support and credit recovery for high school students
      Provides academic support and credit recovery services for high school students in partnership with the Albion School District, including personal finance planning and retail experience for Albion High School students.
  • Subsidized Child Care Services 1 activity
    • Child care support and provider assistance
      Offers free support to parents in finding quality child care based on location, child age, and schedule; supports child care providers with licensing, grants, training, health consultations, and technical assistance. Also includes volunteer and internship programs at Head Start sites.
  • Supportive and Emergency Housing Services 1 activity
    • Community facility and basic needs services
      Operates the Fresh Start Care Center providing laundry facilities, hygiene products, and life skills support; maintains a 24/7 emergency food fridge and food sharing table; hosts a VA Telehealth booth for virtual medical appointments; and provides free access to computers with internet and on-site assistance.
  • Community Health Equity Initiatives 1 activity
    • Community health outreach and partnership coordination
      Coordinates community health events and builds partnerships through the Axis of Care program to improve recognition of and access to community health resources.
  • Website Accessibility Implementation 1 activity
    • Digital accessibility and website compliance improvements
      Invests in improving website accessibility for people with disabilities by implementing software compliant with Web Content Accessibility Guidelines (WCAG 2.1) and providing user support during business hours.
  • Holiday and Seasonal Essentials Distribution 1 activity
    • Emergency and holiday assistance for families and seniors
      Provides emergency food, transportation assistance, security deposits for housing, and holiday support including Christmas gifts for children and fruit baskets for homebound seniors.
  • Early Childhood Education & Development Programs 1 activity
    • Head Start program support and early childhood education
      Provides substitute and floating teaching support in Head Start classrooms during staff shortages, contributes to lesson planning and child engagement, and delivers services to Head Start participants as part of broader community initiatives.
  • Workforce Readiness Training 1 activity
    • Job skills training and employment support services
      Operates a job skills training program offering instruction in retail, customer service, business operations, and building maintenance; provides resume assistance, job search support, on-the-job experience, and workforce preparation through volunteer mentoring. Includes operation of a thrift store that offers employment support and entrepreneurship opportunities.
  • Donated Attire Distribution 1 activity
    • Prom Dress Program and youth support events
      Operates a Prom Dress Program to support youth in the community by providing formal wear for prom events.
  • Senior Congregate Centers 1 activity
    • Soup kitchen and senior center support
      Supports a soup kitchen and organizes senior citizen activities at the Eastern Orleans Community Center in Holley.
  • Non-Emergency Medical & Essential Transportation 1 activity
    • Transportation services for vulnerable populations
      Provides Door-Through-Door transportation for aging adults to medical appointments, nutritional groups, grocery shopping, and banking; also delivers transportation services for sick, elderly, and disabled residents.
  • Low-Income Home Energy Efficiency Upgrades 1 activity
    • Weatherization and energy cost reduction services
      Installs energy-conserving measures and operates the HEAP Summer Cooling Program, including ordering, pickup, and installation of air conditioners, to reduce energy costs for low-income individuals, the elderly, and the disabled.
  • Domestic and Sexual Violence Prevention Education 1 activity
    • Youth sexual health and life skills education
      Delivers the evidence-based "Making Proud Choices" curriculum and community presentations on sexual health topics including consent, relationships, and STI/teen pregnancy prevention; operates weekly after-school clubs in multiple school districts to provide life skills education and alternative activities for youth.
  • Uncategorized 1 activity
    • Facility maintenance and emergency response
      Conducts facility maintenance and cleanup projects across agency sites following plumbing issues and responds to emergencies such as blizzards to ensure building safety, including resetting fire alarms.
financials · form 990 · fy2024
revenue
Total revenue$8.08M
Contributions & grants$7.82M97%
Program service revenue$178K2%
Investment income$65K1%
Other revenue$11K
expenses
Total expenses$8.09M
Program expenses85%
Admin / overhead15%
Fundraising0%
Salaries & benefits$5.25M
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$4.19M
Cash$2.19M
Investments$0
Liabilities$1.13M
Net assets$3.07M
Liquid reserves3.2 mo
4 years on record · 2020–2024 · YoY revenue +5.1%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 3
NameTitleHours/wkCompensation
RENEE HUNGERFORD EXECUTIVE DIRECTOR & CEO 40 $115K
TINA SCHLEEDE DIR OF FIN & ADMIN/CFO 40 $86K
JACQUALYN DUNHAM DIR OF OPERATIONS/COO 40 $85K
board members · 16
  • BARBARA SHINE — CHAIR
  • BONNIE JOHNSON — DIRECTOR
  • BROOKS HAWLEY — DIRECTOR
  • BRUCE SCHMIDT — VICE CHAIR
  • CARLA MINDLER — DIRECTOR
  • CASSIE GRAFF — SECRETARY
  • DEBBIE MILLER — TREASURER
  • EMILY LEMASTER — DIRECTOR
  • JACQUELINE FIELDS — DIRECTOR
  • JOHN ZONITCH — DIRECTOR
  • KATIE ECKER — DIRECTOR
  • KRISTEN GROSE — DIRECTOR
  • LAUREL CARNEY — DIRECTOR
  • LYNNE JOHNSON — DIRECTOR
  • SAMANTHA BARKER — DIRECTOR
  • VERONICA BARHITE — DIRECTOR
relationships · 26

Who they work with

  • Administration for Children and Families Government — Federal agency providing grant funding for Head Start and related services
  • Administration for Children and Families Government — Federal agency providing grant funding through the Office of Head Start
  • Albion High School Partner — Collaborates to provide course credit recovery and educational programming for students.
  • Albion School District Partner — Collaborates to provide academic support and credit recovery for high school students.
  • Eastern Orleans Community Center Partner — Hosts soup kitchen and senior citizen activities in Holley.
  • Genesee County Office for the Aging Partner — Local contact point for scheduling transportation services for aging adults.
  • Holley Community Center Partner — Collaborates on delivering essential services and distributing donated goods to individuals in need.
  • Lyndonville Lion's Partner — Community partner that collected donations to support Community Action’s programs.
  • Medina Transport Taxi Partner — Partner transportation service providing taxi options in Medina.
  • NYS Department of Health Government — Funds Project Salus through the CAPP2 Project
  • New York State Office of Children & Family Services Government — Partially funds CCRC agencies in New York State.
  • Office of Community Services Government — Primary grant funder through the Community Services Block Grant program
  • Office of Community Services Government — Provides partial funding to CCRC through the Community Services Block Grant program.
  • Office of Head Start Government — Funder of Head Start programs through grants administered by the Administration for Children and Families
  • Office of Head Start Government — Funder through Head Start grant programs under the Administration for Children and Families
  • Office of Head Start Government — Provides grant funding to support CCRC programs through the Administration for Children and Families.
  • Orleans County Office for the Aging Partner — Local contact point for scheduling transportation services for aging adults.
  • RTS Dial-A-Ride Partner — Partner transportation service offering dial-a-ride transit options.
  • Salvation Army Partner — Coordinates bell ringer schedules for kettles in Orleans and Genesee Counties.
  • School Districts Partner — Partner with Project Salus to deliver sexual health education to youth
  • The Holley Center Partner — Partner organization served during the Community Action 400 initiative.
  • U.S. Department of Health and Human Services Government — Federal department overseeing agencies that fund the organization's programs
  • University of Rochester Partner — Collaborates with Jeanette Worsley and the Axis of Care team on community health initiatives.
  • Veterans Affairs (VA) Government — Hosts a VA Telehealth booth to support virtual medical appointments for veterans.
  • Veteran’s Transportation Partner — Partner transportation service providing transit options for veterans.
  • community organizations Partner — Collaborate with Project Salus to provide sexual health education to youth
strategies · 2

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Client Empowerment and Dignity-Centered Service Delivery
    methodology: dignity-centered_service_delivery
    By designing programs that empower individuals and delivering services with dignity and respect, the organization fosters self-sufficiency because feeling respected and in control enhances engagement, hope, and long-term resilience.
  • Work-Based Learning Through Social Enterprise
    methodology: work_based_learning
    By integrating job training and employment services into real-world retail operations, the organization builds vocational skills and work readiness because hands-on experience in authentic settings improves retention, confidence, and workforce integration.