irs program accomplishments · form 990 part iii · fy2025
What they reported doing
- #1 primary $3.40MCHILD CARE RESOURCE AND REFERRAL (CCRR) is a performance based contract, funded by New York State Office of Children and Family Services, Bureau of Child Care Services which provides a wide range of services to Monroe, Wayne and Livingston County as well as a Regional Infant/Toddler Resource Center that provides service to Monroe, Wayne, Livingston, Ontario, Seneca, Yates, Steuben, Schuyler and Chemung County. This contract provides support for administrative services at the Council's Main Office in Rochester and Branch Offices in Avon, Livingston County and Newark, Wayne County. (Continued on Schedule O)Service areas covered by this contract include -(1)Referral and Parent Education services for parents and guardians who are seeking to locate outside of home care for young children from birth through age 13. This service includes the maintenance of a currently updated database on all registered and licensed programs in the three-county area, availability of referral information by phone, email, on-line, and one-on-one consultation at council offices.(2)Technical Assistance services and support for Family, Group Family, School Age and Child Care Center Programs and staff as well as services in support of individuals who are considering entering the child care field as business operators or staff.(3)Health Care Consultant services that include review of health care plans, consultation on child health related issues, medication administration training, and on-call availability to respond to provider questions.(4)Start-up services include health and safety equipment grants for income eligible individuals who are entering the Family or Group Family Child Care business for the first time, quality improvement grants for existing providers, and regulations training for registered programs and staff.(5)Legally Exempt Enrollment services include the enrollment and monitoring of all individuals who are exempt from New York State Registration and Licensing requirements and who are providing child care for families who are eligible to receive NYS subsidy dollars to cover the cost of care. These services include the receipt and processing of applications, technical assistance to individuals in-person or by phone, annual home inspection visits, educational programs, and ongoing monitoring for all legally exempt providers in Monroe, Wayne and Livingston counties.(6)Staffed Family Child Care Networks, also called Empire State Child Care Collaborative, is a new initiative that provides strategic business administration support, training, technical assistance, and business management software to home-based child care programs.(7)Administrative services include all general office management functions, community outreach; financial and human resources management; data collection, reporting and analysis; communications and public relations; technology, facility and business management involved in the operation of the three council offices.(8)Supportive services including - Professional Library as a resource for providers, parents and community; Ongoing communications through the "Caring Matters" monthly newsletter, the website and social media.INFANT/TODDLER REGIONAL RESOURCE CENTER Is funded by a performance based contract from the New York State Office of Children and Family Services. Funding covers services to Monroe, Wayne, Livingston, Schuyler, Steuben, Ontario, Yates, Seneca and Chemung counties. These services include but are not limited to, providing for the services of an Infant/Toddler specialist in each of these counties, conducting educational opportunities for these specialists and for other CCRR staff members, holding quarterly meetings of the directors of each of the CCRR agencies serving the target counties, participating in state meetings and programs related to the care of infants and toddlers, providing resource libraries in each of the CCRR agencies and serving as facilitators for these services throughout the 9 county area. The Infant and Early Childhood Mental Health Consultation (IECMHC) service is designed to equip caregivers with strategies and supports to strengthen children's social, emotional, and behavioral health development - early and before intervention is needed. Based on relationship-based practices, it also employs skill- and relationship-building efforts with the adults in a child's life.This program is supported by government contributions and other contributions totaling $5,580,677.
- #2 $1.05MFAMILY AND SCHOOL AGE CHILD CARE REGISTRATION This program is funded by three performance-based contracts with New York State Office of Children and Family Services (OCFS) that provide for the registration and inspection of all New York State Registered Family Child Care Homes and School Age Child Care programs in Monroe, Wayne and Livingston County. The services to Monroe County are provided through a direct, single-source contract with OCFS. The services to Wayne and Livingston County are provided through sub contracts with the Departments of Social Services in those counties.(Continued on Schedule O) (1)Registration services involve the review of required paperwork, initial home inspection visit to confirm compliance with regulations, the renewal process for registration, and individualized technical assistance throughout the registration and renewal process. The program registers new family child care providers and school age programs, renews registrations, and provides for technical assistance to providers. (2)Inspection services involve the annual full inspection of all registered programs, response to all complaints regarding the inappropriate operation of registered programs as well as allegations of illegal operation of child care programs. The program inspects family child care homes and school age programs, responds to complaints about registered and illegal programs, and provides testimony at OCFS hearings.This program is supported by government contributions totaling $1,135,755.
named programs · 6 · from sources
What they call their work
Child Care Resource and Referral (CCRR)
Provides families with referrals and education to locate licensed child care for children birth through age 13; maintains an updated database of registered and licensed programs in Monroe, Wayne, and Livingston counties.
Legally Exempt Enrollment
Enrolls and monitors individuals who provide child care but are exempt from NYS registration and licensing requirements, ensuring oversight and support in Monroe, Wayne, and Livingston counties.
Professional Development and Training
Offers in-person and online courses, including CDA credentialing, First Aid/CPR, and Pyramid Model training, to support child care providers in meeting state licensing requirements.
Regional Infant/Toddler Resource Center
Offers training, technical assistance, and coaching to child care providers serving infants and toddlers across nine western New York counties.
Start-up Services
Offers health and safety equipment grants, quality improvement grants, and regulations training for new and existing family and group family child care providers.
Technical Assistance and Coaching
Provides free support to licensed or registered child care providers on quality improvement, business practices, and regulatory compliance, including QUALITYstarsNY planning.
activities · 7 groups
What they do
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Child Care Provider Support Services 4 activities
- Child care provider training and professional developmentOffers in-person and online training classes for child care providers on topics including First Aid, CDA preparation, license renewal, and required areas for maintaining New York State licensure or registration. Provides year-round courses to support obtaining or renewing the Child Development Associate (CDA) credential, delivered at Child Care Council offices or on-site at child care centers in Monroe, Livingston, and Wayne counties.
- Licensing, registration, and certification assistance for child care providersProvides education, guidance, and direct support to individuals seeking Registered, Licensed, or Legally Exempt status for child care programs in New York State. Conducts registration and renewal services, including home inspections and compliance reviews, for family and school-age child care programs, and registers school-age care centers on behalf of the Office of Children and Family Services (OCFS).
- Support for start-up and quality improvement in child care programsOffers start-up services including health and safety equipment grants for first-time family child care providers and quality improvement grants for existing providers. Implements enrollment services for legally exempt providers across multiple counties under contract.
- Technical assistance and consultation for child care providersDelivers free technical assistance to licensed or registered child care providers in areas including health, safety, special needs inclusion, and quality improvement. Offers specialized support through registered nurses, Infant Toddler and Education Specialists, and mental health consultants, funded by the NYS Office of Children and Family Services.
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Organizational DEI Capacity Building 1 activity
- Capacity building for equity and inclusionBuilds inclusive and equitable organizational practices by addressing internalized stereotypes, biases, and systemic racism among staff and supporters. Works to create culturally sensitive learning environments for children, families, and providers.
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CACFP Meal Service and Administration 1 activity
- Child and Adult Care Food Program (CACFP) administrationSponsors the Child and Adult Care Food Program (CACFP) for family, group family, and legally exempt child care providers, enrolling eligible providers and monitoring compliance. Reviews reported information to identify regulatory violations and ensures children in care have access to nutritious meals.
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Subsidized Child Care Services 1 activity
- Child care referral services for familiesProvides free, confidential child care referrals to families in Livingston, Monroe, and Wayne counties, offering customized matches based on specific criteria such as location, hours, and special needs. Operates a Special Needs Referral Program to help families locate child care and community resources for children with developmental delays or disabilities.
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Outpatient Mental Health Clinic Services 1 activity
- Mental health and early childhood therapy servicesOperates an on-site mental health clinic providing outpatient individual, family, and group therapy for children and adolescents aged 3 to 18 and their caregivers, delivered in-clinic or via telehealth. Offers psychiatric evaluation, medication support, Infant and Early Childhood Mental Health Consultation, and Pyramid Model coaching to support social-emotional development, with services available on a sliding fee scale.
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Website Accessibility Implementation 1 activity
- Website accessibility improvementsInvested in improving website accessibility for people with disabilities by implementing software compliant with Web Content Accessibility Guidelines (WCAG 2.1) and providing customer support during business hours to assist users experiencing accessibility issues.
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Uncategorized 1 activity
- Monitoring and oversight of child care providersConducts annual inspections of registered child care programs, investigates complaints through unannounced visits and document reviews, and responds to reports about registered and unlicensed operations. Provides technical assistance to support compliance with state standards and regulatory requirements.
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financials · form 990 · fy2025
revenue
Total revenue$11.05M
Contributions & grants$10.18M92%
Program service revenue$488K4%
Investment income$365K3%
Other revenue$16K
expenses
Total expenses$10.12M
Program expenses91%
Admin / overhead9%
Fundraising0%
Salaries & benefits$5.44M
Grants paid out$31K
Largest expense lineCompensation
balance sheet
Total assets$18.92M
Cash$6.73M
Investments$2.88M
Liabilities$6.74M
Net assets$12.17M
Liquid reserves11.4 mo
6 years on record · 2020–2025 · YoY revenue +7.3%
leadership · form 990 part vii · fy2025
Who runs it
paid leadership · 2
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| Jeff Pier | CEO | 35 | $176K |
| Brian Waldmiller | CFO | 35 | $122K |
board members · 9
- Andrew Creary — Member
- Janielle Crocker — Member
- Kiara Warren — President
- Lindsay Jewett — Member
- Mike Dermady — Treasurer
- Naquetta Davis — Member
- Ronieka Burns — Member
- Rosa Marie Curtis — Secretary
- Twylla Dillion — Vice President
relationships · 18
Who they work with
- 211 Partner — Refers clients to 211 for additional local services.
- 540WMain Partner — Provides backbone support and consulting for Child Care Council's DEAI efforts.
- 988 Lifeline Partner — Connects individuals with the 988 Lifeline for free and confidential support in distress.
- Accelerate Media Partner — Provides and warrants website design and coding services for Childcarecouncil.com.
- CSEA/VOICE Partner — Participating organization in the CSEA/VOICE Professional Development Training Program, offering no-cost training for eligible providers.
- Child Care Aware® Network — Refers families outside its service area to Child Care Aware® to access local child care resource and referral agencies.
- Livingston County Department of Social Services Government — Subcontracting partner for child care registration and inspection services in Livingston County
- Monroe County Partner — Partnered on a project to assist low-income individuals in becoming family child care providers and providing registration and enrollment services.
- NYS Office of Child and Family Services Government — Awarded a regional contract to provide services to child care programs in nine counties serving infants and toddlers.
- NYS Office of Children and Family Services Government — Directs families to OCFS for regulatory information and reporting concerns about child care programs.
- NYS Office of Children and Family Services Government — Funds the provision of free technical assistance and supports regulatory compliance for child care providers.
- New York State Government — Funded Child Care Resource and Referral services in Monroe, Wayne, and Livingston counties.
- New York State Office of Children and Family Services Government — Primary government funder and contracting agency for child care resource, referral, registration, and inspection services
- New York State Office of Mental Health Government — Shares resources from the NYS OMH website to support mental wellness and resilience.
- Office of Children and Family Services Government — Partners with OCFS to register family and school age care programs and receives complaint reports related to licensed providers.
- United Way Funder — Provided funding for enhanced referral services to parents.
- University at Albany, Professional Development Program Partner — Collaborates to offer online training and scholarship opportunities for child care providers.
- Wayne County Department of Social Services Government — Subcontracting partner for child care registration and inspection services in Wayne County
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Equity-Centered, Intersectional Approach to Child Care Supportmethodology: intersectionalityBy applying an intersectional framework and culturally relevant practices, we strengthen relationships and improve access to quality care because recognizing overlapping identities and systemic barriers enables more responsive and inclusive services for families and providers.
- Family Empowerment through Quality Education and Customized Referralmethodology: client_choice_modelBy teaching families to identify quality indicators and using customized referral matching, we improve access to high-quality child care because informed families make better choices and are more likely to engage with services that meet their specific needs.
- Performance-Based System Navigation and Compliance Supportmethodology: compliance-assisted provider developmentBy guiding providers through regulatory systems and using performance-based contracting, we improve the quality and compliance of child care programs because structured support and accountability mechanisms ensure alignment with state standards and community needs.
- Pyramid Model for Social-Emotional Supportmethodology: pyramid-modelBy implementing the Pyramid Model with tiered support and coaching, we improve child outcomes because structured, evidence-based social-emotional learning strengthens early childhood practices and addresses behavioral challenges at multiple levels of need.