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research dossier

NEW YORK METROPOLITAN REFERENCE AND RESEARCH LIBRARY AGENCY

NEW YORK, NY · EIN 136210582 · Form 990 · FY2024 · NTEE B700 · Education · Medium ($1M-$10M) · metro.org
revenue
$2.9M
expenses
$2.9M
net assets
$5.9M
employees
12
volunteers
18
program ratio
80%
mission · from form 990

METRO ADVANCES LIBRARY AND KNOWLEDGE-MANAGEMENT SERVICES IN NEW YORK CITY, WESTCHESTER COUNTY AND BEYOND, THROUGH ACTIVE COLLABORATION, RESOURCE AND KNOWLEDGE SHARING, STRATEGIC PLANNING AND THINKING, PROFESSIONAL DEVELOPMENT AND ADVOCACY AMONG OUR MEMBERS AND OTHER ORGANIZATIONS WITH SIMILAR INTERESTS.

profile · synthesized from sources

METRO advances library and knowledge-management services for cultural institutions in the New York metropolitan region and beyond. It supports libraries, archives, and museums through resource sharing, professional development, technology services, and collaborative initiatives. The organization fosters innovation and equity in the cultural sector through programs in research, education, and creative practice.

named programs · 4 · from sources

What they call their work

Cross-Reference Coalition
Interdisciplinary community learning project offering courses on topics like Public Study and Search & Discovery, focused on alternative education and cultural heritage institutions in New York City
Digitization Grants
Grant program supporting member libraries in digitizing collections and improving access to cultural materials
Hospital Library Services Program (HLSP)
Supports hospital and medical center libraries in New York City and Westchester County with grants and specialized services
Professional Learning Events
Workshops and training sessions on topics such as e-resource management, accessibility, and emerging technologies in libraries
activities · 9 groups

What they do

  • Regional Library Resource Sharing 2 activities
    • Facilitates resource sharing among member libraries
      Provides delivery services, coordinated collection development aid (CCDA), and library referrals to support resource sharing among member libraries in the New York metropolitan area.
    • Supports hospital and medical center libraries
      Provides targeted services to over 65 hospital and medical center libraries in New York City and Westchester County through the Hospital Library Services Program (HLSP).
  • Healthcare Workforce Training & Career Pathways 1 activity
    • Delivers professional development and capacity-building programs
      Offers training and professional learning opportunities including courses on e-resource troubleshooting using a healthcare-inspired framework, stakeholder communication, documentation, and proactive monitoring plan development.
  • Artist Support Grants 1 activity
    • Funds digitization and collection development initiatives
      Awards Digitization Grants to local LAM (libraries, archives, museums) members, supports digitization projects to enhance access to undigitized materials, and provides Coordinated Collection Development Aid (CCDA) to academic libraries.
  • Hospital and Medical Center Support 1 activity
    • Funds specialized library programs through grantmaking
      Provides grant funding for Hospital Library Services Program (HLSP) and Medical Information Services Program (MISP) to support hospital libraries in the region.
  • Project-Based Learning Programs 1 activity
    • Launches interdisciplinary community learning programs
      Runs the Cross-Reference Coalition program, offering interdisciplinary community learning courses such as “The Misfit,” “Search & Discovery,” and “Public Study,” with collaborative public projects like field guides and speculative curricula produced upon completion.
  • Educator Conferences & Professional Development Events 1 activity
    • Organizes professional conferences and events
      Co-sponsors and hosts annual events such as the STEM Information Professionals Mini Conference at Barnard College and other gatherings that convene librarians, archivists, museum professionals, and LIS students to share knowledge on information services.
  • Professional Audio/Video Production Services 1 activity
    • Provides digital support and hosting services
      Offers digital hosting and technical support to local and global members through the Digital Services Team and the DCMNY shared repository platform, including access to a digital media studio.
  • Library Staff Professional Development 1 activity
    • Strengthens institutional capacity for digitization
      Builds long-term institutional capacity among member libraries to undertake large-scale digitization projects through training, planning support, and resource sharing.
  • Uncategorized 2 activities
    • Conducts participatory research and publishes findings
      Conducted a 15-stop, 2-hour participatory hike at the Library Field with members from METRO institutions between July and November 2025, resulting in the *Library Field Report 2025* that synthesizes feedback to inform future initiatives.
    • Hosts public programs and panel discussions
      Organizes and hosts public events, including panel discussions and themed gatherings such as those on the anthology *Abolition and Queer Justice* and the history of local cultural institutions like Montero Bar and Grill.
financials · form 990 · fy2024
revenue
Total revenue$2.86M
Contributions & grants$2.14M75%
Program service revenue$616K22%
Investment income$84K3%
Other revenue$24K
expenses
Total expenses$2.88M
Program expenses80%
Admin / overhead19%
Fundraising1%
Salaries & benefits$1.71M
Grants paid out$320K
Largest expense lineCompensation
balance sheet
Total assets$6.15M
Cash$1.53M
Investments$3.53M
Liabilities$228K
Net assets$5.92M
Liquid reserves21.1 mo
6 years on record · 2019–2024 · YoY revenue -3.2%
leadership · form 990 part vii · fy2024

Who runs it

paid leadership · 6
NameTitleHours/wkCompensation
NATHANIEL HILL EXECUTIVE DIRECTOR 35 $252K
DIEGO A PINO NAVARRO DIRECTOR, DIGITAL STRATEGY 35 $172K
COLIN RHINESMITH FOUNDER & DIRECTOR, DERC 35 $164K
SHELLY MOHAMMED CONTROLLER 35 $143K
ANNE KARLE ZENNITH ASST. DIRECTOR, FINANCE & ADMIN. 35 $130K
KYLE BROWN CHIEF ADMINISTRATIVE OFFICER 35 $107K
board members · 18
  • CARYL MATUTE — TRUSTEE
  • EDWIN MAXWELL — TRUSTEE
  • H AUSTIN BOOTH — TRUSTEE THRU DEC 2024
  • JAMES G NEAL — TRUSTEE THRU APR 2025
  • JESSE MONTERO — TRUSTEE
  • KAMEELAH RASHEED — TRUSTEE
  • KAREN FAIRBANKS — TRUSTEE
  • KRISTINA ROSE — TRUSTEE
  • LEAH MEISTERLIN — TRUSTEE
  • MARIE OSTERGARD — TRUSTEE
  • MELISSA JACOBS — TRUSTEE
  • NICHOLAS HIGGINS — TRUSTEE THRU OCT 2025
  • NICK BURON — PRESIDENT
  • PATRICIA HSWE — SECRETARY
  • SHANNON MATTERN — TRUSTEE THRU MAY 2024
  • SHAWNTA SMITH-CRUZ — TRUSTEE
  • STEPHEN BURY — TREASURER
  • TERRY KIRCHNER — VICE PRESIDENT
relationships · 22

Who they work with

  • Association of College & Research Libraries Network — Engages with ACRL/NY as part of the Greater New York Metropolitan Chapter for professional development and knowledge exchange.
  • Barnard Center for Engaged Pedagogy Partner — Co-sponsor of the 2026 STEM Information Professionals Mini Conference
  • Barnard Center for Engaged Pedagogy Partner — Co-sponsor of the STEM Information Professionals Mini Conference.
  • Barnard College Partner — Host institution for the 2026 STEM Information Professionals Mini Conference.
  • City University of New York Partner — Collaborates with CUNY through shared professional expertise in e-resource management and library services.
  • Digital Culture of Metropolitan New York Partner — Collaborates with METRO to provide digital support and hosting services through the DCMNY shared repository platform.
  • METRO Network — Member organization using shared platform and branding for community events and programming.
  • METRO member institutions Network — Collaborates with member institutions through participatory design activities and collective feedback processes.
  • METRO members Network — Member libraries receiving grants and participating in digitization initiatives
  • Metropolitan New York Library Council Network — Cross-Reference Coalition is an interdisciplinary community learning project from the Metropolitan New York Library Council (METRO)
  • Metropolitan New York Library Council Partner — Co-sponsor of the 2026 STEM Information Professionals Mini Conference
  • Metropolitan New York Library Council Partner — Co-sponsored the Barchives 35 event.
  • Montero Bar and Grill Partner — Hosted the Barchives 35 event and provided historical context for the program.
  • New York State Department of Cultural Education Government — Supports METRO's operations and services
  • New York State Health Department Government — Hospital libraries must be licensed by the New York State Health Department to qualify for METRO Hospital Membership.
  • New York State Library Division of Library Development Government — Supports METRO's operations and services
  • New York Transit Museum Partner — Subject of archival content featured in the Barchives 35 event.
  • New York University Partner — Co-sponsor of the 2026 STEM Information Professionals Mini Conference
  • New York University Partner — Co-sponsor of the STEM Information Professionals Mini Conference.
  • Penguin Random House Partner — Co-sponsor of the 2026 STEM Information Professionals Mini Conference
  • Penguin Random House Partner — Co-sponsor of the STEM Information Professionals Mini Conference.
  • Prison Library Support Network Partner — Collaborated with METRO to host the Abolitionist Futures Series.
strategies · 3

How they approach the work

Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.

  • Community-Centered Cultural Institution Development
    methodology: community_led_development
    By centering local aspirations and community input in the development of libraries, archives, and museums, the organization produces more culturally relevant and engaged institutions, because programs rooted in community identity generate stronger participation and stewardship.
  • Participatory Co-Design with Member Institutions
    methodology: participatory_design
    By involving staff and leaders from member institutions in the design of programs and strategies through structured, experiential processes, the organization produces more relevant and sustainable institutional development, because shared ownership increases adoption and contextual alignment.
  • Peer-Led Knowledge Exchange Networks
    methodology: peer_learning_networks
    By connecting professionals across institutions through leader-convened Interest Groups and interdisciplinary collaboration, the organization produces deeper knowledge integration and innovation in information services, because peer-to-peer learning fosters trust, shared problem-solving, and field-wide adaptation.