named programs · 3 · from sources
What they call their work
Community Education and Outreach
Hosts open houses, provides resources, and raises awareness about hospice philosophy and end-of-life care options
Resident Care Program
Provides 24-hour comfort care in a home-like setting for individuals with a terminal illness, focusing on dignity, peace, and emotional support without life-prolonging measures
Volunteer Caregiver Program
Trains and deploys volunteers to provide companionship and hands-on care for residents; no medical experience required
activities · 6 groups
What they do
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Volunteer-Driven Residential Care Support 2 activities
- Developing operational procedures for staff and volunteersCreated and maintains written procedures to guide staff and volunteers in daily operations at Hospeace House, ensuring consistency and quality in service delivery.
- Operating volunteer-based resident care modelImplements a volunteer-driven care model with 4-hour shifts to support round-the-clock resident care at Hospeace House, supplemented by trained staff and supported by established procedures for daily operations.
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Holiday and Seasonal Essentials Distribution 1 activity
- Managing in-kind donations for resident care and operationsAccepts and distributes donations of household essentials, ready-to-eat meals, snacks, and specific non-food items such as gift cards, stamps, bird seed, and copy paper to support resident comfort and operational needs.
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Community Event Fundraising 1 activity
- Organizing and coordinating fundraising eventsPlans and executes key fundraising events, such as Brew & Brats, through an Events Committee to support the annual operating needs of Hospeace House, which require over $300,000 per year.
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Hospice and Palliative Care Services 1 activity
- Providing 24-hour end-of-life comfort careOperates a two-bed comfort care home offering 24-hour end-of-life support to terminally ill individuals and their families in a home-like setting, with no cost to residents or families and no billing or insurance reimbursement. Care has been provided since 2003 to over 500 residents in Ontario, Yates, and surrounding counties.
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Medical Travel and Housing Support 1 activity
- Providing accommodations for families of residentsOffers private guest rooms at no cost to families of residents to stay during their loved one’s end-of-life care, enhancing emotional support and accessibility.
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Palliative and End-of-Life Care Education 1 activity
- Providing end-of-life care education and resourcesOffers curated guidance and resources to individuals and families on hospice, palliative care, and end-of-life planning to support informed decision-making and emotional preparedness.
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financials · form 990 · fy2024
revenue
Total revenue$344K
Contributions & grants$328K95%
Program service revenue$00%
Investment income$16K5%
Other revenue$0
expenses
Total expenses$253K
Program expenses68%
Admin / overhead32%
Fundraising0%
Salaries & benefits$196K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$708K
Cash$61K
Investments$446K
Liabilities$10K
Net assets$698K
Liquid reserves24.1 mo
4 years on record · 2020–2024 · YoY revenue -30.3%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 1
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| Theresa Hays | Director of Operations | 40 | $50K |
board members · 9
- Dr Robert Ostrander — Vice President
- Janet Cowley — Director
- Judy Manser — Treasurer
- Kathie Dever — Director
- Kristina Saucke — Director
- Nancy Bales — Secretary
- Rev Michael Bausch — Director
- Robert Brancato — President
- Sue Dominick — Director
relationships · 9
Who they work with
- Diocese of Rochester Partner — Rev. Michael Bausch is a retired priest of the Diocese and brings experience from Catholic Charities, indicating a faith-based organizational affiliation.
- FLCC Partner — Internship program through which Theresa Hays initially volunteered at Hospeace House.
- Finger Lakes Drone Services Partner — Provided aerial photography and video services for Hospeace House.
- Naples Rotary Partner — Organization with shared board membership; Judy Manser and Kris Saucke are members.
- Ontario County Children’s Foundation Partner — Kris Saucke serves on its Board of Managers, indicating a community leadership connection.
- St. Lawrence University Partner — Hosted a CARE Fellow who produced a video about Hospeace House.
- The Wildflower Foundation Funder — Provided a matching gift opportunity for the 2026 Wildflower Challenge, doubling donations up to $225,000.
- UR Thompson Hospital Partner — Collaborates by offering grief support groups that are referenced as a resource for individuals and families.
- local hospice agencies Partner — Collaborates with local hospice agencies to deliver coordinated end-of-life care.
strategies · 2
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Community-Partnered, Home-Like Care Modelmethodology: community-partnered_careBy delivering end-of-life care in a home-like environment through partnerships with local hospice agencies and community support, the organization increases compassion and accessibility because familiar, non-institutional settings foster emotional comfort and continuity for residents and families.
- Dignity-Centered End-of-Life Caremethodology: dignity-centered_careBy ensuring no one dies alone and centering care on personal dignity and emotional support, the organization produces peaceful end-of-life experiences because feeling valued and accompanied during life's final stages improves psychological and emotional well-being for both residents and families.