irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $1.78MIN WESTCHESTER COUNTY, CHI'S EMERGENCY HOUSING APARTMENT PROGRAM (EHAP) PROVIDES SCATTERED-SITE TEMPORARY HOUSING IN TRADITIONAL APARTMENTS. THE EHAP PROGRAM WENT TO RFP IN LATE 2022. CHI WAS AWARDED FIVE ONE-YEAR CONTRACTS FOR 2023-2027. IN 2024, THE CHI EHAP BUDGET TOTAL WAS $2,547,600 TO PROVIDE UP TO 66 UNITS OF EMERGENCY HOUSING UNITS (EHUS) LOCATED IN MT. VERNON AND NEW ROCHELLE RENTAL BUILDINGS. THE CONTRACT IS FOR ONE YEAR WITH FOUR ONE-YEAR RENEWALS. DSS'S CASE MANAGEMENT UNIT DOES THE FULL FAMILY HOLISTIC CASE MANAGEMENT TO WORK WITH THE FAMILIES IN THE EHAP REGARDING THEIR NEEDS (ACADEMIC, VOCATIONAL, MENTAL HEALTH, TREATMENT, ETC.). CHI EHAP STAFF ARE HOUSING SPECIALISTS WHO FOCUS SPECIFICALLY ON ASSISTING FAMILIES TO SECURE PERMANENT HOUSING. THEY ASSESS THE FAMILY'S HOUSING NEEDS AND BUDGET, TEACH FAMILY MEMBERS HOW TO MAINTAIN THE UNITS, TO SELF-ADVOCATE WITH THE BUILDING SUPERINTENDENT, AND PROVIDE CRITICAL SKILLS NEEDED AS THEY SEEK PERMANENT HOUSING. THEY CALL AND ADVOCATE FOR THE CLIENTS WITH LANDLORDS, DO ROLE-PLAYING WITH FAMILIES FOR HOUSING INTERVIEWS, ASSIST IN OBTAINING NECESSARY DOCUMENTS TO OBTAIN HOUSING AND MOVES, MEET WITH LANDLORDS, AND CONDUCT HOUSING QUALITY STANDARD REVIEWS OF EHUS AND PERMANENT HOUSING UNITS. A CHI MAINTENANCE TECHNICIAN FULFILLS UNIT MAINTENANCE REPAIR REQUESTS, CLEANS, AND PREPARES UNITS FOR RE-OCCUPANCY, SETS UP FURNITURE, ASSESSES BUILDING NEEDS, AND COORDINATES WITH SERVICE STAFF. A CHI OPERATIONS DIRECTOR ORDERS FURNITURE, MANAGES THE MAINTENANCE TECHNICIAN, AND COLLABORATES WITH PROPERTY OWNERS. CHI EHAP PROGRAM IN 2024: O 60 FAMILIES WERE HOUSED 158 PEOPLE (62 ADULTS, 96 CHILDREN) O THE AVERAGE LENGTH OF STAY FOR ALL FAMILIES SERVED IN 2024 INCLUDING MOVE OUTS - 512 DAYS O THE AVERAGE LENGTH OF STAY FOR FAMILIES ACTIVE IN THE PROGRAM IN DECEMBER 2024 - 414 DAYS O 20 FAMILIES MOVED INTO THE EHAP PROGRAM O 22 FAMILIES LEFT THE PROGRAM 2 FAMILIES RETURNED TO A CONGREGATE SHELTER 20 FAMILIES MOVED OUT TO HOUSING O 3 UNITS WERE ADDED TO THE ROSTER O 2 UNITS TAKEN OFFLINE AND RETURNED TO THE LANDLORD RENTAL SUPPLEMENT PROGRAM (RSP)RENTAL SUPPLEMENT PROGRAM (RSP) PROVIDES RENTAL SUPPLEMENTS TO INDIVIDUALS AND FAMILIES, BOTH WITH AND WITHOUT CHILDREN, EXPERIENCING HOMELESSNESS OR FACING IMMINENT LOSS OF HOUSING, REGARDLESS OF IMMIGRATION STATUS. ELIGIBILITY FOR CHI'S RENTAL SUPPLEMENT PROGRAM WILL BE LIMITED TO THOSE INDIVIDUALS MAKING NO MORE THAN 50% MFI. REFERRALS COME FROM THE LOCAL DSS AND THE COC.IN SEPTEMBER 2022, WCDSS AWARDED CHI THE RSP. THE SECOND (23/24) AND THIRD (24/25) CONTRACT RENEWALS WERE HELD FLAT FOR THE ONE YEAR BETWEEN SEPTEMBER 1 - MARCH 31 WITH 87% OF THE $3,029,533 BUDGET ALLOCATED FOR DIRECT RENTAL SUBSIDIES. THE BUDGET HAS REMAINED FLAT FUNDED. ON 12/31/2024, 147 HOUSEHOLDS WERE PARTICIPATING IN THE WC RSP.IN 2024, CHI WAS ALSO AWARDED A RSP CONTRACT IN SUFFOLK AND NASSAU COUNTIES. SUFFOLK COUNTY RSP CONTRACT, WHICH TOTALS $1,181,249, HAS A PRIORITY FOR HOMELESS SINGLE PEOPLE WITH INCOME OR ON DISABILITY. THE NASSAU COUNTY RSP TOTALS $304,243 AND FOCUSES ON FAMILIES WITH YOUNG CHILDREN.
- #2 $2.79MCHI HAS TWO NYS OMH FUNDED SUPPORTED HOUSING PROGRAMS IN WESTCHESTER COUNTY. IN 2024, THE MODERN SERVED A TOTAL OF 21 PEOPLE IN 22 BEDS OF PERMANENT SUPPORTIVE HOUSING WITH OPERATING FUNDING FROM OMH. ONE PERSON LEFT THE PROGRAM. THREE PEOPLE MOVED IN. THE 2024 NYS OMH CONTRACT TOTALED $535,785.IN 2024, THE MAYFAIR APARTMENTS ESSHI PROGRAM HOUSED 20 PEOPLE IN 20 UNITS OF HOUSING. THE UNITS ARE FOR HOMELESS SINGLE ADULTS WITH A DISABILITY OVER THE AGE OF 62. NO ONE LEFT THE PROGRAM. THREE NEW TENANTS MOVED IN. THE 2024 NYS OMH CONTRACT TOTALED $526,149.
named programs · 4 · from sources
What they call their work
Emergency Housing Apartment Program (EHAP)
Provides scattered-site temporary housing in traditional apartments for homeless families in Westchester County, paired with intensive housing counseling and case management to transition to permanent housing
Eviction Prevention Program
Provides counseling and education to income-eligible Westchester County renters facing eviction to help them remain in their homes
Rental Supplement Program (RSP)
State-funded program providing rental assistance to individuals and families experiencing homelessness or at risk of losing housing in Westchester, Nassau, and Suffolk counties
Supportive Housing Programs
Permanent supportive housing with on-site services for individuals with disabilities, including mental health support, life skills training, and social engagement activities
activities · 7 groups
What they do
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Supportive and Emergency Housing Services 4 activities
- Emergency and temporary housing provisionProvides emergency shelter and temporary housing for individuals and families experiencing homelessness, including through the Emergency Housing Apartment Program (EHAP) in Westchester County, which offers scattered-site housing in traditional apartments. Serves over 1,000 people each night in emergency shelter settings.
- Housing unit preparation and maintenancePrepares emergency housing units for occupancy through cleaning, furnishing, and maintenance services, and partners with professionals to upgrade and maintain housing properties for client residents.
- Permanent supportive housing for individuals with disabilitiesProvides permanent supportive housing for homeless single adults with disabilities, including those over age 62, through programs such as Mayfair Apartments ESSHI and The Modern in Westchester County, serving 21 individuals across 22 beds.
- Transitional housing programsOperates transitional housing programs for families with children, single adults, and households facing crises such as job loss or health issues, providing intensive support services to promote stability and movement toward permanent housing.
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Emergency Rental Assistance and Eviction Prevention 2 activities
- Housing stability and permanent housing placement supportSupports individuals and families in securing permanent housing through housing searches, rental applications, landlord communication, lease signing, and inspections. Includes housing needs assessments and skills training to promote long-term housing stability.
- Rental assistance through the Rental Supplement ProgramProvides direct rental assistance to individuals and families who are homeless or at risk of homelessness through the Rental Supplement Program, helping them maintain stable housing.
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Affordable Housing Development and Management 1 activity
- Affordable and workforce housing developmentDevelops and maintains affordable and workforce housing units to expand access to safe, stable housing for low-income individuals and families.
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Tenant Legal Advocacy & Support Services 1 activity
- Eviction and foreclosure prevention counselingProvides counseling and legal support to renters facing eviction in Westchester County and to homeowners in Westchester and Dutchess Counties experiencing delinquency or foreclosure, aimed at preserving housing stability.
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Financial Coaching and Credit Counseling 1 activity
- Financial literacy education and coachingProvides financial literacy education and one-on-one financial coaching to help individuals and families make informed financial decisions, manage debt, and achieve financial independence.
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First-Time Homebuyer Support Services 1 activity
- Homeownership education and counselingOffers homeownership programs, including education, counseling, and financial guidance, to support families in achieving and maintaining homeownership as part of long-term housing stability.
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Comprehensive Care Management Services 1 activity
- Supportive services and case managementProvides case management and supportive services including health monitoring, medication coordination, nutrition support, and social engagement activities to promote self-sufficiency among residents in temporary and permanent supportive housing.
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financials · form 990 · fy2024
revenue
Total revenue$111.62M
Contributions & grants$5.62M5%
Program service revenue$104.85M94%
Investment income$724K1%
Other revenue$432K
expenses
Total expenses$109.78M
Program expenses93%
Admin / overhead7%
Fundraising0%
Salaries & benefits$42.65M
Grants paid out$483K
Largest expense lineCompensation
balance sheet
Total assets$142.26M
Cash$16.63M
Investments$0
Liabilities$128.87M
Net assets$13.39M
Liquid reserves1.8 mo
5 years on record · 2020–2024 · YoY revenue +22.9%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 8
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| RONALD ABAD | CHIEF EXECUTIVE OFFICER | 40 | $571K |
| DAVID DANIELLO | CHIEF FINANCIAL OFFICER | 40 | $387K |
| VIVIAN LOUIE | CHIEF PROGRAM OFFICER | 40 | $315K |
| ROBERT NOCERA | VP OF OPERATIONS | 40 | $281K |
| CYNTHIA MILES | CHIEF HUMAN RESOURCES OFFICER | 40 | $263K |
| KAREN PRIMACK | VP OF LEGAL AFFAIRS | 40 | $186K |
| DEBORAH ANDERSON | VP OF HV PROGRAMS | 40 | $185K |
| DIANE AMIEL | VP OF FINANCE | 40 | $164K |
board members · 6
- FRANCES PIERRE — TREASURER
- GERRY E FEINBERG — BOARD MEMBER (LEGAL COUNSE
- MICHAEL F PUNTILLO — BOARD MEMBER
- PATRICIA WILSON — SECRETARY
- QUWANE JOHNSON — BOARD MEMBER
- STEVE GIFFORD — CHAIRMAN
relationships · 17
Who they work with
- Corporate Supporters Partner — Corporate partners that provide financial support, volunteer engagement, and matching gifts to CHI.
- Development Department Partner — Approves flyers and coordinates logistics for donation drives.
- NYC Department of Homeless Services Government — Collaborates on emergency homeless placement services and supportive housing referrals.
- Nassau County DSS Government — Partners on housing services and tenant support in Nassau County.
- Nassau County Department of Social Services Partner — Referral partner for the Rental Supplement Program.
- New York State Government — Primary funder of the Rental Supplement Program.
- New York State Office of Mental Health Funder — Provides operating funding for CHI's permanent supportive housing programs, including The Modern and Mayfair Apartments.
- Our Partners Partner — Collaborates with partner organizations to build stronger communities.
- Suffolk County DSS Government — Partners on housing services and tenant support in Suffolk County.
- Suffolk County Department of Social Services Partner — Referral partner for the Rental Supplement Program.
- Westchester County DSS Government — Partners on housing services and tenant support in Westchester County.
- Westchester County Department of Community Mental Health Government — Refers disabled and homeless individuals to CHI's supportive housing programs in conjunction with the local Continuum of Care.
- Westchester County Department of Social Services Government — Provides holistic case management services for families in CHI's Emergency Housing Apartment Program (EHAP).
- Westchester County Department of Social Services Government — Referral and coordination partner for CHI's temporary housing programs in Westchester, NY.
- Westchester County Department of Social Services Partner — Referral partner for the Rental Supplement Program.
- hundreds of individuals, families, and organizations Partner — Donor community supporting the organization's housing and financial empowerment programs
- professionals in construction, plumbing, electrical, painting, roofing, landscaping, HVAC, insulation/windows Partner — Partners with skilled professionals who donate services to maintain and upgrade housing properties.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Financial Capability through Education and Accessmethodology: financial-education-plus-accessBy combining financial education with direct access to financial products and services, the organization builds long-term financial capability because knowledge alone is insufficient without pathways to practice and use.
- Housing First with Supportive Servicesmethodology: housing_firstBy providing stable housing as the foundational step, combined with tailored supportive services, families can transition from crisis to lasting independence because housing stability enables progress in health, education, and economic self-sufficiency.
- Individualized Pathways to Self-Sufficiencymethodology: tailored_supportBy aligning support with each family's stage in their housing journey and using individualized planning, the organization increases relevance and engagement, leading to more effective transitions to permanent housing and independence because personalized pathways improve adherence and outcomes.
- Integrated Service Delivery with Wraparound Supportsmethodology: wraparound_servicesBy combining temporary housing with comprehensive wraparound services—including case management, healthcare, employment support, and financial literacy—the organization promotes long-term housing stability because multi-domain support addresses the interconnected causes of homelessness.