irs program accomplishments · form 990 part iii · fy2024
What they reported doing
- #1 primary $2.30MMSPS CONFIDENTIALLY LOCATED EMERGENCY SHELTER, ASSISTED 42 ADULTS AND 38 CHILDREN ACHIEVE SAFETY WHILE THEY DISENGAGED FROM THEIR ABUSERS. DURING THE FISCAL YEAR ENDING JUNE 30, 2024, ADULT AND CHILD SURVIVORS STAYED IN THE SHELTER FOR A COMBINED 6,577 BED NIGHTS. DURING THEIR STAY, SHELTER RESIDENTS WERE SUPPORTED WITH 4,344 UNITS OF SUPPORT AND ADVOCACY. IN ADDITION, MSPS 24-HOUR CRISIS HOTLINE ANSWERED 2,395 CALLS DURING THE FISCAL YEAR, CONNECTING CALLERS TO SUPPORT, INFORMATION, REFERRALS, AND GUIDANCE ON OPTIONS FOR SAFETY.
- #2 $1.73MTHE MY SISTERS' PLACE CENTER FOR LEGAL SERVICES (CLS) PROVIDES LEGAL SERVICES IN THE AREAS OF FAMILY AND IMMIGRATION LAW. LEGAL SERVICES INCLUDE DIRECT REPRESENTATION OF CLIENTS IN COURT, LEGAL ADVICE AND COUNSEL, AND ADMINISTRATIVE ADVOCACY TO KEEP BOTH CLIENTS AND THEIR CHILDREN SAFE. CLS STAFF ENGAGE IN EXTENSIVE OUTREACH AND TRAINING ON RELATED LEGAL TOPICS, REACHING JUDGES, LAWYERS, LAW STUDENTS, COMMUNITY-BASED ORGANIZATIONS, AND OTHERS. CLS ATTORNEYS ALSO TRAIN AND MENTOR PRO BONO ATTORNEYS FROM PRIVATE SECTOR LAW FIRMS AND CORPORATIONS TO EXPAND ACCESS TO JUSTICE. DURING THE FISCAL YEAR, CLS ATTORNEYS AND ADVOCATES PROVIDED 765 FREE AND CONFIDENTIAL LEGAL CONSULATIONS, AND REPRESENTED 420 CLIENTS IN COURT.
activities · 4 groups
What they do
-
24/7 Crisis and Warmline Support Services 2 activities
- 24-hour crisis hotline for domestic violence and human trafficking survivorsOperates a 24/7 toll-free hotline providing immediate, confidential assistance including crisis counseling, safety planning, and referrals to shelter and other services for individuals experiencing domestic violence or human trafficking. Answered 2,395 calls during the fiscal year ending June 30, 2024.
- Text-based and web chat support servicesProvides real-time support through text messaging and a web chat service available Monday through Saturday from 10 a.m. to 10 p.m., offering confidential crisis intervention, information, and referrals to survivors of domestic violence.
-
-
Domestic Violence Survivor Support Services 2 activities
- Confidential emergency shelter for survivors of abuseOperates a 20-bed confidential emergency shelter accessible to adult and child survivors of domestic violence and human trafficking, providing safe housing, advocacy, counseling, case management, legal assistance, children’s programs, and transition planning. Provided 6,577 bed nights and served 42 adults and 38 children during the fiscal year ending June 30, 2024.
- In-person and telehealth supportive servicesOffers crisis assistance, personalized safety planning, counseling, case management, and support groups at office locations in White Plains, Yonkers, and Mount Vernon, with virtual services available via telehealth for survivors of domestic violence and human trafficking.
-
-
Pro Bono Legal Representation and Support 2 activities
- Legal services and court representation for survivorsProvides free legal consultations, representation in family and immigration court, and legal advocacy through the Center for Legal Services. Delivered 765 legal consultations and represented 420 clients in court during fiscal year 2024; served 810 victims and their children in 2022.
- Pro bono attorney training and mentorship programTrains and mentors pro bono attorneys from private law firms and corporations to expand legal service capacity and improve access to justice for survivors of domestic violence and human trafficking.
-
-
Professional Ethics & Dispute Resolution 1 activity
- Client grievance and appeals processMaintains a formal client grievance procedure allowing individuals to file written complaints about services, triggering an internal review and corrective action by senior management when needed. Issues written decisions within 30 days; unresolved cases may be appealed to the CEO and Board co-chairs for final resolution.
-
financials · form 990 · fy2024
revenue
Total revenue$8.85M
Contributions & grants$7.85M89%
Program service revenue$925K10%
Investment income$35K0%
Other revenue$33K
expenses
Total expenses$9.74M
Program expenses73%
Admin / overhead20%
Fundraising7%
Salaries & benefits$7.46M
Grants paid out$213K
Largest expense lineCompensation
balance sheet
Total assets$5.18M
Cash$265K
Investments$984K
Liabilities$2.76M
Net assets$2.42M
Liquid reserves1.5 mo
6 years on record · 2019–2024 · YoY revenue +1.0%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 8
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| Cheryl Greenberg | Chief Dev Officer | 40 | $200K |
| Michele Pollock Rich | CEO | 40 | $180K |
| Silvia Lederman | Managing Attorney | 40 | $170K |
| Ida Serrano | Managing Attor | 40 | $143K |
| Karen Cheeks-Lomax | CEO | 40 | $142K |
| Jodi Clarke | Sr Dir of Oper | 40 | $140K |
| Lauren Shaller | Sr Dir Prog Impact | 40 | $133K |
| Denise Durham Williams | CEO | 40 | $87K |
board members · 16
- Barbara Raho — Director
- Christine Ford — Secretary
- Dorothy Botsoe — Director
- Elise Flangos — Director
- Evan Cohen — Director
- Hinna Chaudry — Director
- Joy Hunter Chailou — Board Co-Chair
- Kicki Storm — Director
- Leslye Katz — Board V/Chair
- Linda Purvis — Director
- Lisa Olney — Director
- Rececca Avrutin Foley — Director
- Rob Gheewalla — Treasurer
- Samantha Daniels — Board V/Chair
- Suzanne Seiden — Board Co-Chair
- Tanya Guzman — Director
relationships · 7
Who they work with
- 711 Relay Service Partner — Partners with the 711 Relay Service to accommodate relay calls in New York.
- Instagram Partner — Platform used to raise awareness and engage the community in conversations about domestic violence and human trafficking.
- New York State Office of Victim Services Government — Client complaints about unlawful discrimination may be filed with this state agency, indicating a formal reporting relationship.
- Peter Cutaia Government — Controller at My Sisters' Place, contact for financial information
- Private sector law firms and corporations Partner — Partner organizations whose pro bono attorneys are trained and mentored by My Sisters Place Center for Legal Services staff.
- Safe Horizon Partner — Collaborates with Safe Horizon on victim services and advocacy initiatives.
- Westchester Anti-Trafficking Task Force Coalition — Co-founder and co-chair of the task force, leading community-wide response efforts to human trafficking in Westchester County.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Client-Centered, Trauma-Informed Advocacy Modelmethodology: client_centered_trauma_informedBy centering clients and integrating trauma-informed care, the organization empowers survivors to make autonomous decisions, enhancing safety, engagement, and healing because trust and self-determination are foundational to recovery from gender-based violence.
- Cross-Learning and Community Capacity Buildingmethodology: cross_learning_community_educationBy leveraging expertise in domestic violence to identify human trafficking survivors and training first responders, the organization improves early intervention and systemic response because shared patterns of abuse enable cross-sector recognition and action.
- Integrated Continuum of Care for Survivor Stabilitymethodology: continuum_of_careBy combining emergency shelter, transitional housing, and long-term support with legal and advocacy services, the organization enables sustained safety and independence for survivors because holistic, phased support addresses both immediate and systemic needs.
- Systems-Level Anti-Oppression Frameworkmethodology: anti_oppression_frameworkBy applying an anti-oppression lens across services and advocacy, the organization addresses root causes of gender-based violence because systemic inequities and power imbalances are central to the persistence of domestic violence and trafficking.