JAMAICA HOSPITAL MEDICAL CENTER

Re-certified as an Advanced Primary Heart Attack Center in 2026 by The Joint Commission and received multiple American Heart Association awards including Get With The Guidelines®–Coronary Artery Disease NSTEMI Gold, Mission: Lifeline® EMS Gold, and Commitment to Quality Award for sustained excellence in heart attack and cardiovascular care.

The Surgical Intensive Care Unit earned a gold Beacon Award for Excellence and the Medical Intensive Care Unit earned a silver Beacon Award for Excellence from the American Association of Critical-Care Nurses.

Received American Heart Association’s Get With The Guidelines®–Heart Failure Gold recognition and Target: Type 2 Diabetes Honor Roll award for delivering high-quality, evidence-based care to heart failure and diabetic patients.

Recognized with American Heart Association’s Get With The Guidelines®–Stroke Gold Plus with Target: Stroke Honor Roll Elite Plus and Healthgrades Cranial Neurosurgery Excellence Award for two consecutive years (2024–2025), ranking among the top 5% nationally for cranial neurosurgery in 2025.

Operates the first and only Comprehensive Stroke Center in Queens, certified by The Joint Commission and recognized as a top 5 stroke center in New York State, with 24/7 in-house specialist coverage, neurosurgical capabilities, and advanced care standards including mechanical endovascular thrombectomy for ischemic stroke.

Operates the busiest Emergency Department in New York, designated as a Level I Trauma Center, Thrombectomy-Capable Stroke Center, and NYC Hypothermia/Cardiac Destination Facility, treating over 117,000 patients annually. The department includes specialized units such as a pediatric emergency room, chest pain center, and fast-track area for minor injuries.

Operates a four-bed sleep center for overnight diagnostic testing and an outpatient sleep clinic to evaluate and treat sleep disorders in adults and children.

Delivers acute care medical services to the public, including free or reduced-cost care for eligible patients under its charity care policy.

Provides inpatient and outpatient gastroenterology services for digestive disorders through board-certified specialists.

Provides educational workshops led by healthcare experts to help community members manage chronic conditions, supported by literature, and offers a Speakers Bureau where expert physicians present on customizable healthcare topics at community events virtually or in person.

Provides qualified medical interpreters for Limited English Proficient and Deaf patients, including bilingual staff, 24/7 over-the-phone interpretation in 200+ languages, Video Remote Interpretation (VRI), American Sign Language interpreters, auxiliary aids for sensory disabilities, multilingual signage, and translated forms and materials in primary community languages.

Offers a lung cancer screening program using low-dose CT scans for individuals meeting specific eligibility criteria based on age, smoking history, and symptoms, aimed at early detection to improve treatment outcomes and reduce mortality.

Operates the MediSys Health Network Cancer Center on its main campus, providing patient-centered oncology care with proven and innovative treatments for a wide range of cancers.

Prohibits discrimination based on race, color, religion, sex, age, genetic information, disability, national origin, ancestry, sexual orientation, gender identity/expression, marital status, veteran/military status, and citizenship status, ensuring equitable access to care.

Recognized by DOH QINCA as a Center of Excellence for implementing best practices to improve contraceptive access in postpartum and ambulatory care settings.

Operates a 10-level, secure parking garage monitored by cameras and security patrols to support hospital operations and patient access.

Provides free health screenings at health fairs, including evaluations for blood pressure, diabetes, dental, and podiatry conditions.

Provides mental health services for individuals experiencing anxiety or emotional distress, including inpatient and outpatient psychiatric care, a Psychiatric Emergency Program with emergency department and extended observation unit, mobile crisis team, and two 28-bed secure inpatient units.

Participates in a network of insurance plans to provide coverage for patient services, facilitating access to care.

Provides comprehensive hospice and end-of-life care through the Ferrara Family Center for Hospice Care, offering pain management, psychosocial support, grief counseling, family support, and holistic care for physical, emotional, social, and spiritual needs. Includes a 10-bed inpatient unit at the hospital and overnight accommodations for family members.

Operates a Labor and Delivery Suite performing approximately 2,000 deliveries annually, a Neonatal Intensive Care Unit (NICU), Special Care Unit, and a 10-bed nursery for infants, supporting full-spectrum maternal and newborn care.

All nine community-based ambulatory care centers are recognized as Level 3 Patient-Centered Medical Homes by NCQA. The hospital is designated a Center of Excellence by the American College of Radiology for MRI, CT, mammography, nuclear medicine, and ultrasound, and recognized as a Baby-Friendly USA facility and Centering Pregnancy Approved Site for maternity care innovation.

Implements structured visitation policies across units: up to 2 visitors on medical surgical units during daytime hours; 24-hour parent/guardian access on pediatric and NICU units; restricted 15-minute visits on psychiatric units; limited ED visitation; and no guests for adult ambulatory patients except one guardian for pediatric cases.

Ranked among the top 5% of hospitals in the U.S. for overall clinical excellence in 2024 by Healthgrades, named one of America’s 100 Best Hospitals for 2024 (top 2%), ranked #2 in New York and #1 in Queens for Surgical Care, and recognized as one of New York State’s 2025 Top Mental Health Care Providers.

Trains all employees on language assistance policies, including identifying preferred languages, requesting interpreters, and cultural competency to address language barriers in patient care.

Provides medical appointments for diagnosis and treatment of infectious diseases such as cyclosporiasis.