named programs · 7 · from sources
What they call their work
ASL for Transit Workers
Teaches American Sign Language to light maintainers and other frontline staff to improve communication with deaf passengers and enhance service accessibility.
Computer and A+ Certification
Training in computer systems and troubleshooting to help members transition from field roles to office-based IT positions.
Electronics Training
Hands-on course teaching transit employees the fundamentals of electronic systems, preparing them for roles in fiber optics and advanced transit technology.
Microsoft Excel and Computer Literacy
Course focused on improving digital proficiency for daily work and personal organization, helping operators and maintainers work more efficiently.
Trade Skills Training (Carpentry, Masonry)
Teaches practical trade skills such as carpentry and masonry to prepare members for potential advancement into specialized transit maintenance roles.
Transit Certificate Program (TCP)
Provides college credits and certification through CUNY to prepare transit workers for advancement, including leadership and system knowledge relevant to MTA roles.
Tuition Reimbursement Program
Supports union members pursuing higher education by reimbursing tuition costs, enabling career advancement in fields like security and public service.
activities · 6 groups
What they do
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Union Member Training & Leadership Development 3 activities
- Administers the Transit Certificate Program for career advancementOffers a structured educational program that prepares TWU Local 100 members for leadership roles within the MTA, including eligibility for the Promotion to Train Operator Exam, awarding 13 college credits, and granting a Certificate in Transportation Workers Leadership from CUNY upon completion.
- Offers career coaching for professional advancementProvides career coaching and customized programs to help TWU Local 100 members achieve career goals and advance within the transit industry.
- Provides foundational and advanced academic and technical educationOffers educational programs in Math, English, Basic Trades, Technical Training, and certifications to build core competencies and support career progression for TWU Local 100 members.
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After-School Academic and Enrichment Programs 1 activity
- Delivers online tutoring services for members and familiesProvides access to up to five hours of live, personalized tutoring per month at no cost through Tutor.com for TWU Local 100 members and their families, supporting academic success and lifelong learning.
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Digital Literacy Training and Technology Access 1 activity
- Delivers professional development and skills training programs for union membersProvides a wide range of training classes, including computer literacy (Microsoft Word, Excel, PowerPoint), electronics, carpentry, and technical certifications (A+, Network+), delivered through industry instructors in online, in-person, and morning session formats to enhance workplace proficiency and career readiness.
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Union-Linked Educational Scholarships 1 activity
- Funds tuition reimbursement for education and certificationAdministers a tuition reimbursement program providing up to $4,000 per fiscal year to support TWU Local 100 members pursuing college degrees, professional certifications, and job-related courses, reducing financial barriers to education and career advancement.
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Community CPR and First Aid Training 1 activity
- Offers American Sign Language and CPR certification trainingProvides ASL instruction to improve communication with Deaf passengers and CPR certification to equip members with emergency response skills, supporting accessibility and safety in transit operations.
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Union-Affiliated Trade Apprenticeship & Training 1 activity
- Provides electrical training for transit-related certification examsOperates a 9-month electrical training program designed to prepare TWU Local 100 members to sit for the Transit Electrical Helper Exam, enhancing qualifications for technical roles within the transit system.
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financials · form 990 · fy2024
revenue
Total revenue$2.79M
Contributions & grants$00%
Program service revenue$2.75M99%
Investment income$34K1%
Other revenue$0
expenses
Total expenses$2.64M
Program expenses46%
Admin / overhead54%
Fundraising0%
Salaries & benefits$898K
Grants paid out$0
Largest expense lineCompensation
balance sheet
Total assets$3.19M
Cash$933K
Investments$0
Liabilities$1.77M
Net assets$1.43M
Liquid reserves4.2 mo
6 years on record · 2019–2024 · YoY revenue +103.4%
leadership · form 990 part vii · fy2024
Who runs it
paid leadership · 2
| Name | Title | Hours/wk | Compensation |
|---|---|---|---|
| Charles Jenkins | Director of TUF | 40 | $176K |
| Valerie Smith | DIR. OF BUS. AD | 20 | $120K |
board members · 5
- Chantel Cabrera — Sr. Dir. Sub.
- Harriett Goodridge-Seymour — Trustee
- John Chiarello — President
- Patrick Smith — DEPUTY CHEIF PO
- Shannon Poland — Assist to Pres.
relationships · 5
Who they work with
- CUNY Partner — Collaborates to provide college credits and certificates through the Transit Certificate Program.
- CUNY Partner — Partners with TUF to deliver the Transit Certificate Program, including awarding college credits and a leadership certificate.
- TWU Local 100 Network — Primary beneficiary and focus of training programs
- TWU Local 100 Network — Primary beneficiary and participant group for all TUF programs and services.
- Tutor.com Partner — Provides live, online tutoring services to TWU Local 100 members and their families through a partnership with TUF.
strategies · 4
How they approach the work
Named approaches extracted from this org’s sources. Where others share an approach, follow it to see the full set of orgs running it.
- Lifelong Learning for Technological Adaptationmethodology: lifelong_learningBy promoting ongoing skill development, the organization ensures members remain professionally current amid technological change, because continuous learning helps bridge gaps created by evolving transit systems and equipment.
- No-Cost, Flexible, and Experiential Learning Modelmethodology: experiential_learningBy delivering no-cost training in flexible formats (online, in-person, varied times) and emphasizing hands-on instruction, the organization increases accessibility and skill retention, because it removes financial and scheduling barriers while reinforcing learning through practice.
- Structured Career Pathways through Targeted Trainingmethodology: career_pathwaysBy offering targeted training programs such as ELEVATE, the organization creates clear pathways to internal promotion within the transit system, because structured skill-building prepares members for specific advancement opportunities.
- Union-Specific Workforce Development with Member-Driven Designmethodology: union_workforce_developmentBy designing training programs specifically for union members and shaping offerings based on member-submitted course requests, the organization increases relevance and engagement, because programs align directly with members' career goals and real-world needs.